Salt & Straw

6 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Dessert, Ice Cream
100% of 6 votes say it's celiac friendly
2035 NE Alberta St
Portland, OR 97211

Top Reviews


Celiac

Overall Rating

Review


Super awesome I mentioned I had celiac and they told me which flavors were safe and when I ordered they got a pint from the fridge and a clean spoon to avoid cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Wow! What a great experience! They had an employee that focused exclusively on me. He opened several fresh pints for sampling, got a clean scooper for my final selection, and ultimately was obviously very familiar and sensitive about possible cross contamination. Plus, excellent ice cream! I will definitely return!!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Very conscientious of food allergies. They are always helpful and willing to scoop out of a fresh container of ice cream from the back to avoid cross contamination.

Celiac friendly?

Yes

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Late Night
  • Vegan Friendly

Photos


Salted caramel ribbons
Gluten-Free at Salt & Straw
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More Reviews


Celiac

Overall Rating

Review


Most delicious ice cream I have had in a really long time. I had the salted caramel ribbon and my husband had the coffee and chocolate flavour. They offered to give me samples from containers in the back fridge but I already had my heart set on a flavour! They pulled out a new scoop and opened a new container for me, which was amazing. The scoops were in a drawer right below the waffle cone makers so that made me a little nervous. I would definitely agree with the comment below and buy a tub from the freezer if you want to be 100% safe.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


When we first went to the counter they asked if we had any allergies. We told them we have one with Celiac. She told us what flavors were safe and then asked if we wanted her to scoop from an unopened carton in the back. Wow, impressive!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Staff asked first thing about allergies. We said our daughter has celiac, so they got a new spoon and got her ice cream from a brand new pint of ice cream in the freezer to be sure it was not cross contaminated. Their menu clearly details contents, so you know which to avoid. The ice cream was A M A Z I N G!! If your in the area, don’t pass up a stop here for ice cream.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Tell the staff you have celiac - they will tell you what flavors are safe, and they will get your order (as well as your samples) with clean spoons from unopened pints they have in the back. I do this every time, I have celiac and have never had a reaction. Seasonal flavors are awesome :)

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Ok, so for both the people complaining about the wait and about cross contaminationanation, skip the line and grab a pint from the freezer. No wait (skip the line!) and they list all allergens and ingredients on each pint. I have celiacs and have been buying pints from them for 6 years or so with no issues.

Updated 3 years ago read full review

Overall Rating

Review


The ice cream is delicious but cross contamination is a big issue. I finally gave up going here since I end up feeling sick more often than not.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Waffle cone batter. Everywhere. It looked like a cross contamination nightmare so I bailed out of the (forever too long) line. If you're celiac and interested in trying one of their gf flavors I would recommend visiting Petunia's bakery - shorter line and safer! This salt&straw location does tend to be a bit less busy though, so if you're game and want to request clean scoops/fresh tubs this would probably be the best to visit.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Multiple choices! The honey lavender ice cream is heaven!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Do you want to wait forty-five minutes to an hour or more for an average ice cream shop in Portland? Do you want to stress about if you have enough time to do that where you parked? Do you want the stress of finding a parking space in downtown Portland? Then this is the spot for you!

I will say, while we waited, and waited, and waited, those waiting in line with us were very pleasant and nice. The employees were also pleasant and helpful. The ice cream was OK, but a little strongly flavored. I tried almost everything, including the blue cheese one . . . one bite was enough of that. It tasted good, but in a one or two bite way. More than that would be too much as it was too strong.

As you are waiting on a public sidewalk, expect smokers around. I say this as I know many who have asthma triggered by it. I will say the ice cream is acceptable, but for all the trouble, it better be orgasmic! I will give them this: they are knowledable about what flavors are g-free.

There are far better shops in Portland. You want great ice cream, leave downtown and head for Cloud City.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The servers at salt and straw happily scoop gluten free ice cream out of separately packed pint jars with separate serving utensils than those used in the other ice creams. They were lovely and so was my GF/vegan ice cream (I'm not vegan and it was still great).

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


Salt and Straw was great! They asked if we had any allergies upon walking in and then listed flavors I could have. After choosing, they asked if cross-contamination was an issue and when I said yes, they washed hands, cleaned gloves, grabbed a new pint and scooped from that with a new clean scoop. Felt super safe and was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They ask everyone about dietary needs and if you say gluten they will ask if cross contamination is a concern. If you say yes, then they will go to the back and scoop out of an contaminated carton. The guy who scooped my ice cream asked all of these questions unprompted and got me some contaminated ice cream with a smile on his face. He even thanked me for my patience. Wow! So nice to not feel like a burden!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


This was a great experience all around. Friendly staff, interesting flavors, great ice cream. I got the double vanilla (risk free choice) and some sort of vegan mint chocolate chip. I am not vegan, and it was good.

The staff apologized for having to scoop our ice cream from the back. There are waffle cones everywhere, so that was no problem with us. We stepped aside, and they brought our ice cream out to us safe from cross contamination. Great job.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They were so kind! They let me know all Flavors that are gluten free. They changed scoop, gloves and went to back for new buckets to prevent cross contamination. They came back out a little later than the rest of our non-Gf order, due to precautions. The employees smiled and were very understanding and accommodating.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
Celiac

Overall Rating

Review


Staff are very knowledgeable and proactively ask about allergies and cross contamination. Allergen information is easily available, and if you indicate that cross contamination is an issue, they scoop your ice cream from special containers in the back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

More Info