Salt & Straw

Wow! What a great experience! They had an employee that focused exclusively on me. He opened several fresh pints for sampling, got a clean scooper for my final selection, and ultimately was obviously very familiar and sensitive about possible cross contamination. Plus, excellent ice cream! I will definitely return!!

Celiac friendly?

Yes

Very conscientious of food allergies. They are always helpful and willing to scoop out of a fresh container of ice cream from the back to avoid cross contamination.

Celiac friendly?

Yes

Most delicious ice cream I have had in a really long time. I had the salted caramel ribbon and my husband had the coffee and chocolate flavour. They offered to give me samples from containers in the back fridge but I already had my heart set on a flavour! They pulled out a new scoop and opened a new container for me, which was amazing. The scoops were in a drawer right below the waffle cone makers so that made me a little nervous. I would definitely agree with the comment below and buy a tub from the freezer if you want to be 100% safe.

Celiac friendly?

Yes

When we first went to the counter they asked if we had any allergies. We told them we have one with Celiac. She told us what flavors were safe and then asked if we wanted her to scoop from an unopened carton in the back. Wow, impressive!

Celiac friendly?

Yes

Staff asked first thing about allergies. We said our daughter has celiac, so they got a new spoon and got her ice cream from a brand new pint of ice cream in the freezer to be sure it was not cross contaminated. Their menu clearly details contents, so you know which to avoid. The ice cream was A M A Z I N G!! If your in the area, don’t pass up a stop here for ice cream.

Celiac friendly?

Yes

Tell the staff you have celiac - they will tell you what flavors are safe, and they will get your order (as well as your samples) with clean spoons from unopened pints they have in the back. I do this every time, I have celiac and have never had a reaction. Seasonal flavors are awesome :)

Celiac friendly?

Yes

Ok, so for both the people complaining about the wait and about cross contaminationanation, skip the line and grab a pint from the freezer. No wait (skip the line!) and they list all allergens and ingredients on each pint. I have celiacs and have been buying pints from them for 6 years or so with no issues.

The ice cream is delicious but cross contamination is a big issue. I finally gave up going here since I end up feeling sick more often than not.

Celiac friendly?

No

Waffle cone batter. Everywhere. It looked like a cross contamination nightmare so I bailed out of the (forever too long) line. If you're celiac and interested in trying one of their gf flavors I would recommend visiting Petunia's bakery - shorter line and safer! This salt&straw location does tend to be a bit less busy though, so if you're game and want to request clean scoops/fresh tubs this would probably be the best to visit.

Multiple choices! The honey lavender ice cream is heaven!

Celiac friendly?

Yes

Do you want to wait forty-five minutes to an hour or more for an average ice cream shop in Portland? Do you want to stress about if you have enough time to do that where you parked? Do you want the stress of finding a parking space in downtown Portland? Then this is the spot for you!

I will say, while we waited, and waited, and waited, those waiting in line with us were very pleasant and nice. The employees were also pleasant and helpful. The ice cream was OK, but a little strongly flavored. I tried almost everything, including the blue cheese one . . . one bite was enough of that. It tasted good, but in a one or two bite way. More than that would be too much as it was too strong.

As you are waiting on a public sidewalk, expect smokers around. I say this as I know many who have asthma triggered by it. I will say the ice cream is acceptable, but for all the trouble, it better be orgasmic! I will give them this: they are knowledable about what flavors are g-free.

There are far better shops in Portland. You want great ice cream, leave downtown and head for Cloud City.

Celiac friendly?

Yes

The servers at salt and straw happily scoop gluten free ice cream out of separately packed pint jars with separate serving utensils than those used in the other ice creams. They were lovely and so was my GF/vegan ice cream (I'm not vegan and it was still great).

The staff was well informed and accommodating. I chose my ice cream flavor, they confirmed it was GF, and since I told them I have celiac they opened a new pint and brought out a new scoop to prevent cross contamination. They also informed me that machines are washed between flavors during production.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Watch out for cross contamination as the scoopers are left in the same water for all ice creams.

I told them I had a gluten allergy so they used a fresh scooper and scooped out of a fresh pint for me.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good with other allergies

Staff was knowledgeable in telling me what was GF. Mint chocolate chip was delicious, and vegan too!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for takeout
• Good vegan options
• Offers online ordering

Not safe for celiac. Felt sick after ordering gluten free flavors and discussing with staff sensitivity

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average