Salt & Straw
2 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
50% of 2 votes say it's celiac friendly
1309 Burlingame Ave
Burlingame, CA 94010
Top Reviews
Review
They have a set up for allergies—new scoops, newly opened pint, etc. Seemed very safe.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.
Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
They asked every customer whether they have allergies. My friend has nut allergies and I have celiac, so they immediately went to their fridge and opened new pint containers for us to sample so there wouldn’t be any contamination. Both of us were fine after and we really appreciated the extra steps to keep us safe despite the huge line out the door!!Mint chocolate chip (this one is vegan) is my favorite flavor but the matcha raspberry get special mention too. Enjoy your ice cream everyone!!
Photos
Reviews of this Chain
Review
They ask every customer if you have any allergies. Had no problem asking them to scoop from the back to avoid cross contamination. They were very accommodating.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
What a cute and fun place! The one worker not only asked another about the GFDF ice cream options (that were clearly listed) but he also went over and got the ingredients list to make SURE my daughter could have it! They are absolutely mindful and helpful when it comes to eating there w allergies. My daughter LOVED the Mint Chip! No reaction!
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Salt and Straw was AMAZING!!! I went in on Saturday with a group and ordered last. The server was aware that I was unable to eat gluten, so he went in the back grabbed a new scoop, opened a new pint of LAVENDER HONEY ice cream which was incredible and had no problems at all, everyone enjoyed!!
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good vegan options
- Good with other allergies
- Offers outdoor seating
Review
Excellent ice cream with staff that asked about allergies and was knowledgeable about what was gluten free and they had several vegan options as well. The strawberry honey balsamic ice cream was actually quite tasty and they had a good range of wacky and normal flavors!
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
This is in the Downtown Disney location. The website shows all their flavors and which have gluten. The first question the server asked was any allergies. They got my ice cream using a cleaned scoop from cartons still in the freezer to eliminate the risk of cross contamination. Tasted great.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good vegan options
- Good with other allergies
- Offers online ordering
- Offers outdoor seating
More Info