Salt & Straw
$ • Ice Cream Shop
Most Recent Reviews
They have a set up for allergies—new scoops, newly opened pint, etc. Seemed very safe.
Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.
Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.
They asked every customer whether they have allergies. My friend has nut allergies and I have celiac, so they immediately went to their fridge and opened new pint containers for us to sample so there wouldn’t be any contamination. Both of us were fine after and we really appreciated the extra steps to keep us safe despite the huge line out the door!!Mint chocolate chip (this one is vegan) is my favorite flavor but the matcha raspberry get special mention too. Enjoy your ice cream everyone!!
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Reviews of this Chain
I enjoyed the GF DF bananas foster ice cream, tons of flavor. The only downfall to this place is that they used a shared ice cream scoop for all of their flavors. It's not a dedicated facility, so there is a high chance of cross contact. For that reason my celiac husband did not have any.
If you tell them you are gluten free and in my case dairy free they will gladly grab a fresh pint of what you want and bring it to a separate area to scoop out your ice cream. All of this makes me feel very comfortable.
And obviously this ice cream is one of the best in the world! Now that I’m gluten free and dairy free I pretty much always get the mint, and maybe a scoop of a seasonal.
Not a ton of gf options. But it’s something! Tell them you have celiac, they’ll get it from the back from a new container of gf ice cream with a clean spoon. They have a gf list they can show you too. Takes extra time. But worth it.
Diligent as always. Recommended.
They were so nice and helpful here. No problem getting a fresh, clean container of ice cream from the back and using clean scoop for my daughter.
