Salt & Straw

2 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
50% of 2 votes say it's celiac friendly
1309 Burlingame Ave
Burlingame, CA 94010

Top Reviews


Celiac

Overall Rating

Review


They have a set up for allergies—new scoops, newly opened pint, etc. Seemed very safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They asked every customer whether they have allergies. My friend has nut allergies and I have celiac, so they immediately went to their fridge and opened new pint containers for us to sample so there wouldn’t be any contamination. Both of us were fine after and we really appreciated the extra steps to keep us safe despite the huge line out the door!!Mint chocolate chip (this one is vegan) is my favorite flavor but the matcha raspberry get special mention too. Enjoy your ice cream everyone!!

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Late Night
  • Vegan Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


They ask every customer if you have any allergies. Had no problem asking them to scoop from the back to avoid cross contamination. They were very accommodating.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


What a cute and fun place! The one worker not only asked another about the GFDF ice cream options (that were clearly listed) but he also went over and got the ingredients list to make SURE my daughter could have it! They are absolutely mindful and helpful when it comes to eating there w allergies. My daughter LOVED the Mint Chip! No reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Salt and Straw was AMAZING!!! I went in on Saturday with a group and ordered last. The server was aware that I was unable to eat gluten, so he went in the back grabbed a new scoop, opened a new pint of LAVENDER HONEY ice cream which was incredible and had no problems at all, everyone enjoyed!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Celiac

Overall Rating

Review


Excellent ice cream with staff that asked about allergies and was knowledgeable about what was gluten free and they had several vegan options as well. The strawberry honey balsamic ice cream was actually quite tasty and they had a good range of wacky and normal flavors!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


This is in the Downtown Disney location. The website shows all their flavors and which have gluten. The first question the server asked was any allergies. They got my ice cream using a cleaned scoop from cartons still in the freezer to eliminate the risk of cross contamination. Tasted great.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating

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