Shake Shack

3 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

296 Constitution Dr
Virginia Beach, VA 23462

Most Recent Reviews


Celiac

Overall Rating

Review


I used to love coming to this location because you can easily mark your allergens when ordering. Without having to ask - these items would always be brought out on a separate tray to 1. Allow me to know my allergen was taken seriously, and 2. To let me know for sure which gf foods were mine. My first time coming here the workers let me know the gf burgers were made on a separate grill, the fries are in the same fryer. I was ok with this because at least I had burger options. Well, I went again last night and my burger was brought out on the same tray mixed with non-gf burgers. They were only covered with a tiny paper slip around it. Easily contaminated by the tray alone. I was scared to ask if this means the whole cooking process and making sure allergens are taken seriously was stopped. Anyways, I never got the typical glutened feel, however I feel nasty and not myself. Positive I was glutened by cross contaminated burgers. Due to their now careless precautions - I'm not interested in going back or glutening myself. The burgers were greasy and expensive as well. Not worth the price of being hurt.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I am a very sensitive celiac and felt instantly sick after the first bite of their gf burger (no sauce). The cross contamination must have been very high. No dedicated deep fryer for French fries either. I will not be back.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


I love Shake Shack! I'm a fan of classic burgers, and the special sauce they put on their burgers is so yummy. the GF bun is sooo good (definitely make sure to get it toasted - it makes all the difference). The bun tastes like the real thing! I eat the fries too, but they do make you aware of cross contamination for the fries.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dinner
  • Fast Food
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


Person taking order marked gluten allergy on each item ordered and also gave verbal direction to the kitchen. She said that staff would change their gloves. Food came out with gluten free stickers. GF buns are decent.

Avoid fries but chocolate, vanilla, and strawberry shakes ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The only place I’ve found in this airport that seems to have any allergy protocol. Washed hands and glove change for the order, lots of communication about the order. Just a plain hamburger with lettuce but not bad.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Gluten Intolerant

Overall Rating

Review


My son & I ate here. I’m gluten intolerant. I was pleasantly surprised —the gf bun & burger were delicious!

Update - very limited options. If ordering a burger, ask if onions are fried!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Hashimoto's

Overall Rating

Review


Super good GF bun and they always ask if I have an allergy. Haven't had a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Have gluten free options in their menu including gluten free buns

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout

More Info

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