We eat here regularly and I have never been sick. every employee knows celiac and they are super careful!
I was worried because it can be so hard to find a safe place to eat when flying-while-Celiac BUT this location did a great job and the food tasted good too. They took the time to listen to my concerns about cross contact and I managed to enjoy my lunch without getting sick. Go me!
I had a wonderful experience at Smashburger in NJ, so was excited to find this one closest to home. It was dirty, no dedicated fryer for fries, making the fries not gluten free, and our order got messed up.
This place is great! They ask specifically if you are GF for allergy or preference every single time we visit. Torey always takes our order, and she's always so cautious. My son has never had a reaction here. They have GF buns that they won't put through the warmer if you have CD. Fries are safe too.
Staff was completely unprepared when I asked for a gluten free menu. She said they didn’t have one but “I’m pretty sure everything is GF except maybe the bread,” so I asked the manager for help. No real menu, but they do have a spreadsheet of their allergens. It didn’t have everything on their menu, though, such as the chili. They don’t have a separate fryer, so fries aren’t safe. No separate kitchen prep area for any of the GF stuff, they were really busy, & I should’ve known better than to risk it. I was sick by the time I finished my burger. I won’t be back.
Make sure you tell them you have an allergy so they don't toast your bun. Burgers and fries are great!
The staff was not knowledgeable but was willing to ask the kitchen staff all of my questions. They were very accommodating. I have Non celiac gluten sensitivity. I become very ill when eating it. Rapid heart rate, rashes, insomnia, chronic fatigue. I ordered a burger on a salad with fries and I didn’t get sick. Food was okay.
I ordered a bacon avocado club on a gluten free Udi’s bun and sweet potato fries. The burger was great! The fries had a great flavor, but they were very dry. The staff asked if it’s an allergy and the lady immediately informed the kitchen staff. I will eat here again!
Staff was knowledgeable. You are able to specify if gluten is an allergy or preference to avoid. Website has allergen menu. Gluten free buns for sandwiches. Was a little disappointed in the Victor location because the staff told me they do not have dedicated fryers even though the reviews and website led me to believer they would.
Bun was in four pieces when I unwrapped it. It got worse from there. It evaporated on me. I’ve seen my share of crumbly gf buns, but this was the worst.
Smashburger is an extremely wonderful restaurant. I live around the area and I eat here all the time. The staff is always extremely friendly and when placing your order if you tell them you have celiac they will place an allergy alert on your order! They also have a dedicated fryer for fries!
I went there three days ago with my five-year-old daughter who has celiac. They brought out to cheeseburgers in a row saying they were gluten-free and when I asked him to doublecheck they said whoops nope that wasn't gluten-free OK this one is… OK note this one definitely is… Finally they brought one out that they absolutely assured he was gluten-free,by this point my daughter was absolutely starving so I let her eat it. What a mistake. We're now 72 hours later and she is still a complete mess. Crying irritable headaches sleeplessness extremely itchy from head to toe. She's having a gluten reaction like she hasn't had in years I would never eat there again with her never
Staff not entirely knowledgeable about Celiacs but Smashburger has great GF options. They do not have a separate space for GF though so make sure they use clean utensils when preparing your food and avoid if you have extreme sensitivity to possible cross contamination.
Seems to have knowledge of what needs to be done, dedicated fryer and gluten free rolls. In terms of gluten free they seem to do a okay job. In terms of food, the burger seemed be lacking spices as there really wasn't much flavor to it. The fries were thin and greesey. I am going to try it again cause maybe it was just off that day but definitely didn't live up to the hype on the first go around.
Was met by somewhat knowledgeable staff member who was willing to answer my questions. Willing to take majority of the steps to be gluten free. Has a dedicated fryer but was not available that night. I didn't order that evening but will return and update review when able to eat
Gluten free buns but no dedicated fryer
The cashier was very knowledgeable about what was gluten-free. They recently changed their burgers’ spice recipe to make it gluten-free. They have gluten-free buns. They have a dedicated fryer for gluten-free french fries as well as gluten-free sweet potato fries.
went. ordered burger with a GF bun. they had to come back and ask me if I wanted the onion rings on it.... (I am not eating GF for the bread?!?). the staffed didn't seem very knowledgeable. they also wouldn't let me order just a hot dog for my daughter.
10:30 am - 9:30 pm
10:30 am - 9 pm
10:30 am - 9:30 pm
10:30 am - 9:30 pm
10:30 am - 10 pm
10:30 am - 10 pm
11 am - 9 pm