The food is really good. The staff is really sweet and careful not to cross-contaminate. I've eaten here about 10 times...on the 10th I got pretty sick. We risk getting sick anytime we eat out unless we are dining somewhere that preps their food nowhere near gluten. I believe that it was cross-contamination at Deland Bakery and not at That Deli! that affected me. I informed the owner of my reaction and he asked to make it up to me. He's really nice. It's wrong to hold them accountable for our health, that's on us. I'm not willing to chance it again but I thoroughly enjoyed eating here 9 times out of 10. If Deland Bakery would just bake this bread in their gf facility.....
I'm one of the many people I've spoken to who has Celiac or is gluten intolerant and got sick eating here. Please note--as you can see from the owner's posting, they are NOT actually a gluten-free safe restaurant for a few reasons...please don't expect to eat here or buy a Celiac or gluten intolerant person food here and not have them get sick. For the owner's knowledge regarding people being "allergic," please note that the majority of people with gluten issues in this country have a disease (Celiac) or a gluten intolerance--both of which are NOT allergies and have very serious long-term side effects (aside from the immediate short-term symptoms) including intestinal cancer. So even if people are asymptomatic after eating gluten (i.e., they show no immediate symptoms), they can--and likely will--suffer the long-term effects eventually.
I believe I had a reaction to my food. My friend and I ate here together last month and both became sick that same evening. I was disappointed, I wanted to love this place. The staff was friendly and food was good but I was sick for 2-3 days after.
As the Owner of THAT DELI we need to let our customers know that ***Our facility is NOT exclusively Gluten free!*** We offer Gluten free choices as a healthy choice, we get our Bread at a local bakery that does state that it is gluten free and 95% of our gluten free customers do not have any issues. But if you are extremely allergic, there is a chance that there could be cross contamination! Please just let us know and we will do our best to accommodate.
A couple of hours after eating at That Deli, I was very sick. So was the friend I ate there with. I won't be going back. If their bread is not certified GF, they need to tell their customers that.
Best GF sub in Orlando!!! Owner is very knowledgable about gluten and always has many GF options on their daily specials. I have Celiac and have eaten here numerous times and never gotten sick! You can read my entire GF review of That Deli on my blog: http://www.celiacinorlando.com/2013/that-deli/
Gluten free bread and soup and side options.
My wife is a celiac. She ordered a sandwich there last year and was very sick as a result. The owner freely admits they use millet bread from DeLand bakery as their gluten-free bread. The thing is, DeLand bakery themselves will not certify their millet bread due to the cross contamination. Contact the bakery and ask--they are very quick to respond and say their bread is NOT gluten-free--which means That Deli is lying when they say the millet bread from DeLand Bakery us gluten-free. Do not believe the owner .
Ordered a gluten free sandwich and was later violently ill for more that 5 hours .I missed a day of work and felt off for the remainder of the week. When I called and told the owner, he replied that if I wanted him to prepare my food in a safe, gluten free area and clean the grill I should have told him that. I DO NOT CONSIDER THIS PLACE SAFE FOR CELIACS.
I ordered a gluten free sandwich and the owner with the mushroom haircut started screaming at me because he was upset about having to wipe down the toaster, which takes 10 seconds. Be careful eating here. you are in the hands of uncaring food service. It is also way overpriced. good luck.