Permanently Closed

The Counter

16 ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers
Safety Rating
6 ratings

As rated by the community

4601 Washington Avenue
Houston, TX 77007

Most Recent Reviews


Overall Rating

Review


The first few times I came here, I had no problems and enjoyed a good GF burger joint. The last two times I've gotten sick. The waiter came out and told me they put my burger/cheese on the wrong bun and were "melting new cheese" to put on the GF bun. I told him that I'm Celiac, and they have to re-make anything that came into contact with the gluten bun. He appeared to understand, but then my burger came out suspiciously quickly for having to be remade. Very disappointing.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I’ve eaten here 6 times over last 2 months, and have been the sick the last 3 times. I’m not going back. I’ve a very, very sensitive Celiac sufferer. If you just need GF- then this will work for you. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac- but not there yet. Many, many options available. Just not suited for Celiac sufferers. Good parking available in garage in back. Service is great.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Online Ordering
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


I’ve been struggling to find good restaurants since I was diagnosed with celiac but I’ve never had a reaction from this place and the food is very delicious. There are lots of options as well and you can order online. The gluten free buns and fries are great as well.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Amazingly awesome! Great gf options and delicious burgers and sweet potato fries.

Updated 5 years ago read full review

Overall Rating

Review


I ordered a burger+ lettuce bowl, and it was delicious! I did not get sick afterward. I look forward to trying the gluten free bun next time I visit.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


very delicious food!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They have a gluten free menu! We had the bison burgers on gluten free buns! The gf menu lets you know what's safe to eat. Such good food. It was pricey. So worth the money.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


fabulous! Gluten Free menus on every table! GF beer also

Updated 11 years ago read full review

Overall Rating

Review


The food was delicious, but if you are trying to avoid gluten contamination I would avoid this place. I was sick shortly after eating there.

Updated 11 years ago read full review

Overall Rating

Review


Concept here is build your own burger. They have a GF menu with GF buns. I ordered a 1/3-pound cheeseburger with shoe string fries. No complaints at all. Will definitely be back.

Updated 11 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


Totally worth the drive if you are looking for great GF food and service. The buns are super!! Pricey but so good! We will be back!

Updated 11 years ago read full review

Overall Rating

Review


Gluten free menu and GF hamburger buns. Might be the best GF buns I've ever had.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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