The staff acted like they knew about gluten-free and they even handed me a menu. 5 minutes after eating a few bites burger though, I was ill in the bathroom. Never will go back- previous reviews led me astray :(
I’ve eaten here a few times and never gotten sick. It is pretty straightforward what is gluten free on the menu. Dedicated fryer. Knowledgeable staff.
They asked us as we walked in we wanted a gluten free or vegan menu. The gf menu listed all the options separately (including sides and shakes). They removed all the guess work, it was so easy
Really good food and tons of gluten free options
The food was Awesome!! Service was great! I'm on my way to eat there again!
Delicious food. Responsive to celiac needs. I can write celiac right on my order! The server always says she will point it out to the chef. I've never had any negative reactions.
Gluten free menu. Dedicated fryer gluten free sweet potato fries. Great food. Have eaten here many times and felt great after. Staff really nice.
Always a treat! My fav is the chili cheese fries and spiked milkshake with titos tequila. The kitchen manger knows everything that is safe and they make everything from scratch!
My celiac hubby ate here off the GF menu, loved it and didn't get sick. Our non-celiac kids also loved it, so it's great for the whole family.
We eat here all the time. They have gluten free buns and bread. Awesome gluten free menu - actually one of the best I've ever seen! We love their milkshakes, chili, burgers, and sandwiches. My favorite meal is the banana split milkshake, sweet potato fries and gf grilled cheese. Yum!!!!!!
We are moving from California to Idaho. On our trip to purchase our home, we went to the Counter for lunch with our real estate agent. It was awesome! The servers were quite versed on the gluten free and inquired about the extent of sensitivity and said all items were isolated to try to prevent cross contamination. It was so good, my husband and I went back again the next day!
Personally I would not eat here as a Celiac. I have asked before, and the buns and impossible burgers (contain gluten) are all grilled on the same space as the regular burgers. They seemed reluctant to clean for me. They do have other food options, and fries are in a dedicated fyer. However; with the high staff turn over, and lack of knowledge about allergens I have encountered here... I would go elsewhere if you are very sensitive.
Dedicated fryer and a gluten free menu. Great service and the yummiest burgers as well as safe shoestring chips!! I only have great things to say. Also you can customise your entire burger to exclude and include things you don’t want and they will cook and put it all together. Yum!
Fries and burger were very good. Did not get sick. Good experience.
We ate here yesterday and I was SO nervous! My 5 year old twins have Celiac and have a severe reaction to gluten which is why we rarely eat out. I researched ahead of time and took a chance on this restaurant. I realized the poor reviews were from several years ago and there was one excellent, detailed review within the last few months. I was also nervous because we were a party of 9 and I always worry about overwhelming a server when I have such specific requests. Anyway, our lunch was phenomenal!!! My Celiac girls both had mini burgers on gluten free buns (one GF bun cut in half) and FRIES! They love fries and I never order them for fear of cross contamination but the server promised me there was a dedicated gluten free frier and everything turned out great! This restaurant absolutely made our day!!!
Understood my allergy and cooked everything well so I did not get sick. But the bun fell apart so quickly I couldn’t eat it at all. I know this is typical of GF buns, but this was probably the worst one I’ve had. But the burger itself was delicious at least.
Based on previous reviews we made our way here. I have severe celiacs and end up in an ambulance on my way to the ER when I have any so eating in the airport is scary and very limited. Rosemarie was who greeted us and was very helpful. She crossed out all of the items I couldn’t eat. She informed us that the second fryer was down so not to eat the fries or bacon due to cross contamination right now. Should be fixed soon. Even if I get sick she informed my server and did her best to protect me. That’s a win as far as I’m concerned. Also the shakes are safe without whip cream
Sooo, as I was reading the reviews, one person spoke of the infamous and majestic Rosemarie. Fear not friends, she is real and knows her stuff. She specifically took the time to mark off every item that wasn’t gluten free friendly and, as a 16 year celiac, she even knew a few ingredient choices that weren’t celiac friendly that I didn’t even know about. Pretty impressed. I haven’t gotten the food yet, I don’t know if it will taste as well as the service, but I don’t care. I’m hungry can I’ve been traveling all day, and I feel like I’m not going to be glutenated! Sweet!
We ate here with my celiac son who is quite sensitive to gluten. The servers were very knowledgeable about cross contact. They have a separate fryer for the French fries. The food was amazing and he didn’t have any reactions. We will definitely go back.
Three stars as a rating is required but didn’t eat here because couldn’t. They are gf friendly ONLY if you aren’t sensitive to cross contamination. Offer chips instead of fries but the burgers are just slapped,into a gf bun, with no effort at making them safe for celiacs.Was turned away as they said they couldn’t accommodate celiac. Disappointing since this is listed on this site as celiac friendly. Do appreciate the honesty. Miami airport was impossible to eat at as a celiac. Had to make do with cereal I’d brought and milk from Starbucks.
Rosemarie was very knowledgeable. She is informed and alerted us to gluten preservatives in the organic whipped cream and American cheese. The staff was helpful and accommodating. The dedicated fryer was down, so my daughter was given potato chips instead. She was happy and felt safe eating here.
Updating my previous review as I was able to try this place this time around. As others mention, Rosemarie is very helpful and takes the time to go through the menu and cross off items that are not gluten free. Was very impressed that she took the time given the busy environment. I had a hamburger with GF bun and various sides. Both normal and sweet potato fries are fried in a separate fryer so no issues there. —PREVIOUS REVIEW— Would have loved to try this place, but their posted hours are not correct. Was told they do not open until 7:30AM. Typical for airport restaurant to just do what they want.
The first few times I came here, I had no problems and enjoyed a good GF burger joint. The last two times I've gotten sick. The waiter came out and told me they put my burger/cheese on the wrong bun and were "melting new cheese" to put on the GF bun. I told him that I'm Celiac, and they have to re-make anything that came into contact with the gluten bun. He appeared to understand, but then my burger came out suspiciously quickly for having to be remade. Very disappointing.
Attentive staff - I ordered online delivery and chose fries on the side. The manager called me to warn their fryer is not safe and substituted for something else. So even though I was dissappointed not to get fries I felt good knowing he was looking out. Would try again
I’ve eaten here 6 times over last 2 months, and have been the sick the last 3 times. I’m not going back. I’ve a very, very sensitive Celiac sufferer. If you just need GF- then this will work for you. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac- but not there yet. Many, many options available. Just not suited for Celiac sufferers. Good parking available in garage in back. Service is great.
Extensive separate gluten free menu. Wait staff knowledgeable of celiac and cross contamination. Separate fryer used for gluten free fries and separate part of the kitchen used for cooking gluten free. I had a veggie sandwich, fries and a shake and my 9 year old had cheese burger, fries and a shake. The gluten free buns used was nice. We thoroughly enjoyed our meal and had zero issues later.
A couple things first: 1. This very place is expensive! Be prepared to spend $10 and up 2. It’s not the best food in the world lol But to a celiac who hadn’t had REAL FOOD in a week..this place was heaven! I ended up ordering off of the kids menu, since I was weary about the price and getting sick...gobbled up everything and was absolutely fine..NO REACTION..I was thrilled..went back and got more!
No stars. Waited 45 minutes for a table. Ordered and then were told they were out of GF buns. I asked to speak to a manager and asked if they could go to the Whole Foods Market that was next door (it is literally next door) to them to get some for our party of 6. Nope, they were unwilling to do so. We left. So disappointed.
Risemarie really knew her stuff. Nice to have a non-salad option in an airport!!
Awesome! Great burger. Dedicated fryer.
The staff and especially Rosemary were amazing! Very knowledgeable about gluten free and cross contamination. The French fries were awesome!
Gluten free buns that don’t taste terrible and other options available. Very knowledgeable staff!
The staff was knowledgeable and helped us find all of their gluten-free options. They have gluten-free buns, burgers, and more. Their fries are even in a dedicated fryer.
I thought this restaurant was so great for celiacs and GF people. Good menu to choose from already made burgers and then you can build your own with a Udi’s bun or on a bed of greens. Separate fryer for both shoestring fries and sweet potato fries! Wait was a little long but food was great when it came out!
Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite (and made in a dedicated fryer). The servers tend to be informed about GF needs. There is a separate GF menu, but I usually just use the regular build your own burger sheet and make a note at the top that I have a gluten allergy. I haven't had any issues, but you do need to know what to avoid (e.g. fried onion strings) to do it this way.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm