The Counter

Celiac friendly?

Yes

We went right before a show and spoke with knowledgeable staff — I selected the make your own burger with their guidance and had fries from a dedicated fryer. It was all excellent!

Celiac friendly?

Yes

Love this place. Staff is on top of things. Lots of gf options and designated fryer. Only down side is that it is super noisy.

Celiac friendly?

Yes

The regular menu says at the bottom “Ask about our Gluten Free Menu!”. Which for me is a life savor. Would definitely recommend- so many delicious gf options with no sickness afterwards! We got there at about 6:30 and had a show to get to by 8- got there with plenty of time. If you need a gf option in times square go here!

Celiac friendly?

No

We went here because it was deemed to be “celiac safe.” My sister and I, who both have celiacs, got sick after eating off of their gluten free menu. We made sure to clearly identify that we had celiacs. I would not recommend it.

Celiac friendly?

Yes

Was made aware what was and wasn’t gluten free. Got the burger on field greens, and it was delicious.

Celiac friendly?

Yes

Excellent menu. Lots of options!!!!!!!!!

Celiac friendly?

No

Ordered from Gluten Free menu. I “tested” the sweet potato fries with my Nima Sensor that were advertised “dedicated fryer” and they came up as not Gluten free. So beware if you are Celiac and sensitive. On the bright side, the bare burger on a bed of Kale tested GF.

Celiac friendly?

No

Not Celiac safe. They have a separate menu and the staff seemed knowledgeable about gluten allergies and Celiac's, but my partner and I both got sick from cross contamination.

Celiac friendly?

Yes

Ens van agradar molt les hamburgueses. Les patates també. El local divertit i el noi que ens va servir molt amable.

Really nice food and good gf options. Only problem is the drinks. They don't have any drinks in bottles only through the dispenser which can be contaminated so had to have no drink with meal

Celiac friendly?

Yes

Very Nice! Nice service and very Good food. Ate there twice, both times very Good. I get sick of one crumble, and i haven’t gotten ill

Great spot for fresh, premium burgers and fries! They have a separate gluten-free menu and GF bun, but the kids menu is not gluten-free. But my kid devoured his 1/3 lb burger, so I guess he didn't need the kids menu to begin with. Fantastic servers, too!

Celiac friendly?

No

I have to take two stars off my review. Each time I eat here I am careful to ask about everything (or so I thought). I didn’t feel great a couple times but couldn’t imagine why because they seemed very careful so I chalked it up to coincidence. Then tonight when I realized the onion strings my husband ordered weren’t on my menu I asked about the fryer. My sweet potato fries are cooked IN THE SAME FRYER! He said they change the oil so it’s fine. What?! Burgers are good but do not eat the fries if you are celiac.

Celiac friendly?

No

Tested my burger with Nima and gluten found.

Celiac friendly?

Yes

Staff was very nice and friendly. Accommodated the gluten allergy very well and the fries were gluten free as well!

Celiac friendly?

Yes

Great, knowledgeable staff! I had a create your own burger with a GF bun and fries and it was excellent. Highly recommend.

Understood my allergy and cooked everything well so I did not get sick. But the bun fell apart so quickly I couldn’t eat it at all. I know this is typical of GF buns, but this was probably the worst one I’ve had. But the burger itself was delicious at least.

Great place. Staff was knowledgeable and helpful. Ordered A burger with GF bun - amazing. Close to the action in Times Square too! Will definitely come back next time in NYC!

Celiac friendly?

Yes

The food was amazing! One of the best burgers ever. Pricey. But good. And so many gf options. Separate menu and well trained staff.

FANTASTIC!! The burger on a bed of lettuce makes two meals in one!! Was like a burger with a side salad. Best burger ever. Amazing service!!! Wonderful!!!

Celiac friendly?

Yes

Dedicated fryer, many gluten free options, but you have to babysit your order and watch everything, and double check everything. If you send something back, you have to be very clear that they can't just slap the same patty on a gluten free bun.

Celiac friendly?

Yes

We were in a hurry to catch a show and they were so great! They brought out the food and check and made sure everything was going smooth. The food was also top notch! SO yummy and I’m not much of a burger person

Celiac friendly?

Yes

They have a gluten free build your own burger menu with clearly marked items. Staff are friendly and knowledgeable and I was not glutened!

Celiac friendly?

Yes

Great burger and fries. Did not get sick.

Celiac friendly?

Yes

GF food for the healthy and not-so-healthy. Fast service. Great location. Try the basil pesto. Expensive, but delicious!

Celiac friendly?

No

I Nima tested the fries and cheese burger with GF bun. Both came back with gluten found.

Great burgers and fries!! Would definitely go back!!

Celiac friendly?

Yes

This place is awesome. The gluten free bun was delicious. They also have a separate fryers for the fries. I have a severe food allergy and ate there and was completely fine. Would love to go back.

Celiac friendly?

Yes

Really good fries and burgers!

Absolutely delicious burger and sweet potato fries! I will return!

Celiac friendly?

Yes

Amazing gluten free menu! My Coeliac husband was not unwell after eating here. Server knew exactly what was gf. We didn’t like the drinks we ordered and they kindly swapped FOC. Above and beyond here. Make sure you time your visit before the lunch/dinner rush as it does get busy.

Celiac friendly?

Yes

Incredible burger. Fries were great and gluten free. Servers very careful and knowledgeable. My daughter is very sensitive and did not get sick.

Celiac friendly?

No

Does your gluten free but have egg in it? Waitress: No it doesn't there is no dairy in it. She checks and it does have egg.

Celiac friendly?

Yes

Went here twice while in NY. So happy to have a safe burger and fries! The fries are very thin and very crispy and some of the best fries I have ever had. So nice to be able to build my own burger too with tons of GF options. Great to have the option of a lettuce option as a wrap if you avoid grains. Staff was helpful and knowledgeable both visits. Would for sure go back.

Celiac friendly?

Yes

Great burger love being able to choose every part of my burger. (I don't like any burger sauces) really fresh and what I call a clean burger, no grease! total gluten free menu

Celiac friendly?

Yes

Shannon, our waiter was very knowledgeable, friendly and assured me there would be no cross contamination. He was right and it was hands down the best burger and sweet potatoe fries I have had in 5 years!

Celiac friendly?

Yes

Awesome gf place!! Great burgers and fries!! I wouldn't try the shakes because they serve malts for regular customers and they might use the same blenders as the shakes. But overall good gf burger joint!!

Celiac friendly?

Yes

Reliable and have a separate fryer for the Fries. Servers not uniformly knowledgeable but if you are patient and work with them it helps, for example got different answers on whether the pickles are GF. But after three or four visits our Celiac son has not gotten glutened yet and that is our standard. Only thing that would make a meaningful improvement in our view is getting a better bun. Shake Shack and some other places have figured it out; there are much better versions than Udi's out there (sorry Udi's!).

My daughter was so excited to get a gluten free hamburger on a bun that tasted good and didn't fall apart when you picked it up. Customizing your burger added to the fun experience. We ate at the bar and Katerina was super friendly. It is definitely a great place to try!

Very nice place for younger kids for gluten free. Not completely celiac friendly but good for GF.

Celiac friendly?

Yes

Pretty cool and relatively quick burger joint that has sandwiches and salads too. Crumbly gf bun but gf fries were to die.. great overall choice

Celiac friendly?

Yes

Dedicated fryer and GF bun, although bun is not the greatest. It's very crumbly/mushy. Burger on greens is an excellent alternative though!

Outstanding gf menu. Dedicated fryer. Really helpful staff. Fun atmosphere. Incredibly reasonable prices for the area.

Celiac friendly?

Yes

We were looking for something that was close to the Sondheim theater 🎭 and would be pretty quick and not super expensive (remember this is Times Square). My husband and I both had turkey burgers and enjoyed them. We were handed a coupon for fries when we walked up to the door and they were very good - shoe string style. I'm GF and they had a separate menu for me The GF bun was very tasty. We finished off with root beer floats. The wait staff was friendly and efficient. The restaurant was clean and well lighted. I would check it out when you're in Times Square

good gf menu, knowledgeable staff.

Celiac friendly?

Yes

It was nice that we were asked by the greeter if anyone in our party needed a gluten free menu. The gf menu had a lot of options even fries and sweet potato fries. They have a lot of options for customizing your burger. Enjoyed my meal here.

We have eaten here a few times before and are always impressed. They have just as many gluten free options as they do regular options. The fries are also really really good.

Celiac friendly?

Yes

Great food that is carefully prepared. Didn't try the G-free bun but my burger on greens (Sonoma bowl) was delicious!

Great burgers made to order, nice and casual with real shoestring fries! They didn't talk a ton about GF but have GF bun option or with your burger on lettuce mix (not iceberg!).

So many options, good food. Expensive for burgers but fantastic location if you're doing the tourist thing in NYC. This was our third visit. It's very noisy.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

My gluten free fries were put in a to go container directly on top of a regular sandwich for someone else. Discovered that cross contamination when I got home.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

They have a good, dedicated gluten free menu.

Excellent! Build-your-burger feature is the best!! GREAT MENU

Celiac friendly?

Yes

This is by far my favourite burger restaurant in Dublin. The food is great, pricey, but great. The staff are knowledgeable too. The only downfall is the music!

Celiac friendly?

Yes

Good burgers with GF bun. I was told to stay away from the fries by the server so that was nice.

The food was decent, and they knew what was gluten-free. That was nice. The only problem was that the only thing gluten-free was the hamburger and most condiments. They charge a flat fee of 16 bucks for a hamburger and french fries. Given that you can't eat french fries (not GF), they don't offer a discount. So basically you are spending $16 on a airport grade hamburger with a gluten-free bun. I should mention that the gluten-free bun is a 1.89 up charge as well. So the actual price was closer to $18 for a meal that suddenly feels relatively dismal after you see the final price tag. After we ate here we were still hungry so we went down to a place called Islander Bar near gate D4 and had an amazing fish taco dinner that was about the same price. Far more generous serving of food and as long as you get the fish grilled and not fried you are in the clear from gluten. I appreciate this place has efforts to provide a gluten-free bun, but for a hamburger so small that I had room for another meal afterwards, I have to say it's not worth $18.

Decent options and knowledgeable. Good tasting food.

Celiac friendly?

Yes

Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

The food tastes good but both me and my son were sick to our stomach after we left. Was quite a downer the rest of the day for us. We both only had hamburgers. Unique location but probably not safe for celiacs.

We ate breakfast here. They have gluten free buns for breakfast sandwiches, and gluten-free omelettes that are huge. The coffee is tasty.

Celiac friendly?

No

Ate the gluten free burger and fries. Now I am paying for that decision.

Celiac friendly?

Yes

Went to eat here last night and it was so good! The waiter and other staff were very helpful with our celiac questions. Food was great and would definitely come back again.

Celiac friendly?

Yes

We had put off coming to this location because when it first opened staff were stumped. They are now very educated about celiac and know about cross contamination. They cook the GF bun separately, fries are GF, and they said they have dedicated milk shake metal cups. Kiddo did not have a shake so can’t vouch for it. But was able to customize a burger, liked the bun and the fries.

Celiac friendly?

Yes

The Counter is awesome. I have eaten here numerous times and the servers are all very knowledgeable about how the gluten free food is prepared. As a family, we get the fries trio, substituting onion rings (NOT gluten free) for plain fries. The gluten free fries trio includes: Parmesan, sweet potato and plain French fries. The fries are made separately for us GF/celiac people. I also recommend the gluten free Chipotle turkey burger, with the GF bun. There are so many options, and custom burgers (for your gluten, gluten free, and vegetarian friends) you can make. They accommodate everyone. Highly recommend this location.

Celiac friendly?

Yes

Amazing breakfast with lots of options for celiacs. I ordered an omelette which had very generous portions of bacon, spinach and cheese. They offered a gluten free bun instead of toast. My husband was impressed with the quality for an airport restaurant.

Celiac friendly?

Yes

They were closing so we got food to go, I was worried that they were going to be in a rush. But I got a burger bowl (no bun, basically a salad with the party on top) and fries. All very good!! And I had no reaction (and I'm very sensitive).

Go to the food right next to them, they have the fat-free bun.

Celiac friendly?

Yes

Knowledgeable staff. Frier no bueno for celiac. Please fix it!

Celiac friendly?

No

The fries are not in a dedicated fryer. Some servers will inform you of this and some won’t. That being said, I never got sick from them (they didn’t inform me until I’d eaten them several times). I used to come here for the GF tater tots until they fed me a spoiled bunch and I got food poisoning. Now I avoid this place.

Celiac friendly?

Yes

Separate gf menu. Lots of choices! Fryer is gf so can get fries and sweet potato fries. Staff was very friendly. Great place to go for a low-key meal.

Celiac friendly?

No

No dedicated fryer, and condiments and toppings are cross- contaminated. The staff advised not eating here if you're celiac!

Celiac friendly?

Yes

Our food was good. The chili cheese fries were good. Our burger was ok but came missing half the toppings. Both our friends who are not GF ordered the wings and there was SO much salt they couldn't eat them & waitress insisted there wasn't an error, but reluctantly said she could get them something else. The food took forever to arrive, so there was no way we were waiting for more. Her excuse for horrible service was that over 3 people didn't show up for work. However I gave it a good rating bc my food was good and there was a great selection. I still feel good without reaction .

Celiac friendly?

Yes

Food is unremarkable but my burger was celiac safe. Everything is clearly marked and the staff seemed to be reasonably confident. The milkshakes aren’t GF though which is a bummer!

Atmosphere is a cross between a Chipotle and an Applebee's. Definitely an adult vibe, but not very overly commercial or dark inside. The burgers are good, but pricey. The gluten-free bun is just an Udi brand so we opted for the bed of lettuce. Chili was large portion but only okay. Ask for a GF menu when you are seated.

Celiac friendly?

Yes

This is the best burger place. The GF menu has many options and our serve was very knowledgeable about celiacs. Highly recommend, great atmosphere and wonderful service.

They knew what they were on about

Celiac friendly?

Yes

Great GF menu and excellent Chicken Dijon Sandwich on Gluten-free bun.

Celiac friendly?

Yes

They understand and take cross-contact seriously. Burger was great and so was service. Nima approved my bacon cheddar burger on GF bun with side salad and ranch.

Celiac friendly?

Yes

I’ve been eating here for years and they have been great!

Celiac friendly?

Yes

I let my waitress know I had a severe gluten allergy (easier to say than saying I have Celiac) and she made sure to let the cooking staff know. They have dedicated fryers for the fries and prepare food safely. I had a burger on a GF bun with sweet potato fries. She withheld the sauces that had gluten in them, which I appreciated. I didn’t get sick afterwards, so I think I was in the clear. It was very good and didn’t taste like a GF bun. Only thing I would say is it was a bit pricey compared to In-N-Out, but it was a fun environment and good food.

Celiac friendly?

Yes

This is my daughter’s favorite burger place. It is a little pricey, but she loves the burger and fries, and she has never been glutened, so it is worth it.

Good burgers, not great, but good. Absurdly overpriced. Burgers are expensive and fries cost extra.

Celiac friendly?

No

Had lunch today there. No gluten free menu. Fries are not safe as they share frier. They have chips but are not gf. They have gluten free bun. The quality for the price was a joke. Expensive to eat in plastic dishes. Specially the kids mini burger, they should be called micro burger.I do not which kind of kid could be satisfied with this...

Super fresh, GLUTEN FREE meat, no buns, nice servers. I experienced this yummminess in the San Diego airport. $17 is a bit high, but piece of mind is priceless.

Celiac friendly?

Yes

Everyone’s knowledgeable about gluten, AND they go the extra mile to not only change gloves, but get your toppings and salad base from the back, where it hasn’t been touched and there’s no cross-contamination possible! I’m so impressed. The turkey and vegan burgers do have gluten in them, but a beef burger in a salad bowl is totally safe. Also! By virtue of their limited offerings, the fries are the ONLY thing that’s fried in their fryer, so you can have regular or sweet potato fries with no problem.

Great fries, no reaction. Last time I got a burger and fries an no reaction that time either.

Celiac friendly?

Yes

I went there with my boyfriend on a vacation, and the staff knew what I was asking for when I told them I was gluten free. They have a separate menu(I got the impossible burger, which is also vegetarian along with gf), and they have a separate fryer so it’s celiac safe. I also got a side salad and it was delicious. 10/10, defintely would recommend!

Really good build your own burgers! They have GF buns. The fries are GF and really good.

Was an ok meal, but a bit pricey. My burger was very dry and tasteless. I liked the sweet potato fries. Didn’t feel quite 100% after...

Celiac friendly?

Yes

Staff were super knowledgeable and have a separate gf menu and separate fryer! Burger was delicious and will be going back 🙌

Celiac friendly?

Yes

Waitress had a relative with Celiac, so was very understanding. Burger and bun tested clean. Still has a dedicated fryer for the fries. 6/26/19

Celiac friendly?

Yes

They're conscious of our plight. Great place to get GF burger and fries

Celiac friendly?

Yes

Great gluten free knowledge. They have a dedicated fryer, but my server told me that they had been having some issues with cross contamination, so I shouldn't get fries. They do have gluten free buns. Very nice place, especially for an airport.

Celiac friendly?

Yes

I’ve eaten here many times, including ordering via DoorDash. Food was always fine. Even the fries (Iget them every time).

Celiac friendly?

Yes

Very knowledgeable about gluten free options. Fries (sweet potato and regular) are gf. The bun for my grilled chicken sandwich was very nice and not too crumbly. I liked the veggie skewers. Attention to my order was very good. If you miss a good burger, this is a good option!

Celiac friendly?

Yes

Rosemarie who greeted us was VERY knowledgeable and helped me navigate the menu effortlessly. She crossed off all items with gluten. (Most places just shove an allergen binder at you, or worse just give you a blank look when you say “gluten”) so nice to be well taken care of!! Staff is very well taught.

Celiac friendly?

Yes

The food was great and was very knowledgeable about what was gluten free.

Celiac friendly?

Yes

Very good and staff are knowledgeable. Good burger and Tito’s 🙏🏼 they also have GF shakes that are safe without the whipped cream

Celiac friendly?

No

Personally I would not eat here as a Celiac. I have asked before, and the buns and impossible burgers (contain gluten) are all grilled on the same space as the regular burgers. They seemed reluctant to clean for me. They do have other food options, and fries are in a dedicated fyer. However; with the high staff turn over, and lack of knowledge about allergens I have encountered here... I would go elsewhere if you are very sensitive.

Celiac friendly?

Yes

The staff was very knowledgeable! I am Celiac and it was very safe. French fries were in a dedicated fryer. Food was delicious!!

Celiac friendly?

Yes

Dedicated fryer and a gluten free menu. Great service and the yummiest burgers as well as safe shoestring chips!! I only have great things to say. Also you can customise your entire burger to exclude and include things you don’t want and they will cook and put it all together. Yum!