The Counter

Is there a gluten-free menu?

— Separate gluten-free menu

Been here a couple of times in recent years. Good food and gf menu. Never had a problem.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch

Great place! Felt very confident and safe. Waitstaff was super friendly and knowledgeable. Kids had burgers and fries. All very tasty.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Love this place. Staff is on top of things. Lots of gf options and designated fryer. Only down side is that it is super noisy.

Celiac friendly?

Yes

The regular menu says at the bottom “Ask about our Gluten Free Menu!”. Which for me is a life savor. Would definitely recommend- so many delicious gf options with no sickness afterwards! We got there at about 6:30 and had a show to get to by 8- got there with plenty of time. If you need a gf option in times square go here!

Celiac friendly?

Yes

We went here because it was deemed to be “celiac safe.” My sister and I, who both have celiacs, got sick after eating off of their gluten free menu. We made sure to clearly identify that we had celiacs. I would not recommend it.

Celiac friendly?

No

Was made aware what was and wasn’t gluten free. Got the burger on field greens, and it was delicious.

Celiac friendly?

Yes

Excellent menu. Lots of options!!!!!!!!!

Celiac friendly?

Yes

Ordered from Gluten Free menu. I “tested” the sweet potato fries with my Nima Sensor that were advertised “dedicated fryer” and they came up as not Gluten free. So beware if you are Celiac and sensitive. On the bright side, the bare burger on a bed of Kale tested GF.

Celiac friendly?

No

Not Celiac safe. They have a separate menu and the staff seemed knowledgeable about gluten allergies and Celiac's, but my partner and I both got sick from cross contamination.

Celiac friendly?

No

Ens van agradar molt les hamburgueses. Les patates també. El local divertit i el noi que ens va servir molt amable.

Celiac friendly?

Yes

Really nice food and good gf options. Only problem is the drinks. They don't have any drinks in bottles only through the dispenser which can be contaminated so had to have no drink with meal

Very Nice! Nice service and very Good food. Ate there twice, both times very Good. I get sick of one crumble, and i haven’t gotten ill

Celiac friendly?

Yes

Great spot for fresh, premium burgers and fries! They have a separate gluten-free menu and GF bun, but the kids menu is not gluten-free. But my kid devoured his 1/3 lb burger, so I guess he didn't need the kids menu to begin with. Fantastic servers, too!

I have to take two stars off my review. Each time I eat here I am careful to ask about everything (or so I thought). I didn’t feel great a couple times but couldn’t imagine why because they seemed very careful so I chalked it up to coincidence. Then tonight when I realized the onion strings my husband ordered weren’t on my menu I asked about the fryer. My sweet potato fries are cooked IN THE SAME FRYER! He said they change the oil so it’s fine. What?! Burgers are good but do not eat the fries if you are celiac.

Celiac friendly?

No

Tested my burger with Nima and gluten found.

Celiac friendly?

No

Staff was very nice and friendly. Accommodated the gluten allergy very well and the fries were gluten free as well!

Celiac friendly?

Yes

Celiac friendly?

Yes

Great, knowledgeable staff! I had a create your own burger with a GF bun and fries and it was excellent. Highly recommend.

Celiac friendly?

Yes

Understood my allergy and cooked everything well so I did not get sick. But the bun fell apart so quickly I couldn’t eat it at all. I know this is typical of GF buns, but this was probably the worst one I’ve had. But the burger itself was delicious at least.

Great place. Staff was knowledgeable and helpful. Ordered A burger with GF bun - amazing. Close to the action in Times Square too! Will definitely come back next time in NYC!

Celiac friendly?

Yes

The food was amazing! One of the best burgers ever. Pricey. But good. And so many gf options. Separate menu and well trained staff.

Celiac friendly?

Yes

We went right before a show and spoke with knowledgeable staff — I selected the make your own burger with their guidance and had fries from a dedicated fryer. It was all excellent!

Celiac friendly?

Yes

FANTASTIC!! The burger on a bed of lettuce makes two meals in one!! Was like a burger with a side salad. Best burger ever. Amazing service!!! Wonderful!!!

Dedicated fryer, many gluten free options, but you have to babysit your order and watch everything, and double check everything. If you send something back, you have to be very clear that they can't just slap the same patty on a gluten free bun.

Celiac friendly?

Yes

Celiac friendly?

Yes

We were in a hurry to catch a show and they were so great! They brought out the food and check and made sure everything was going smooth. The food was also top notch! SO yummy and I’m not much of a burger person

Celiac friendly?

Yes

They have a gluten free build your own burger menu with clearly marked items. Staff are friendly and knowledgeable and I was not glutened!

Celiac friendly?

Yes

Great burger and fries. Did not get sick.

Celiac friendly?

Yes

GF food for the healthy and not-so-healthy. Fast service. Great location. Try the basil pesto. Expensive, but delicious!

Celiac friendly?

Yes

Celiac friendly?

Yes

I Nima tested the fries and cheese burger with GF bun. Both came back with gluten found.

Celiac friendly?

No

Great burgers and fries!! Would definitely go back!!

This place is awesome. The gluten free bun was delicious. They also have a separate fryers for the fries. I have a severe food allergy and ate there and was completely fine. Would love to go back.

Celiac friendly?

Yes

Really good fries and burgers!

Celiac friendly?

Yes

Absolutely delicious burger and sweet potato fries! I will return!

Amazing gluten free menu! My Coeliac husband was not unwell after eating here. Server knew exactly what was gf. We didn’t like the drinks we ordered and they kindly swapped FOC. Above and beyond here. Make sure you time your visit before the lunch/dinner rush as it does get busy.

Celiac friendly?

Yes

Incredible burger. Fries were great and gluten free. Servers very careful and knowledgeable. My daughter is very sensitive and did not get sick.

Celiac friendly?

Yes

Does your gluten free but have egg in it? Waitress: No it doesn't there is no dairy in it. She checks and it does have egg.

Celiac friendly?

No

Went here twice while in NY. So happy to have a safe burger and fries! The fries are very thin and very crispy and some of the best fries I have ever had. So nice to be able to build my own burger too with tons of GF options. Great to have the option of a lettuce option as a wrap if you avoid grains. Staff was helpful and knowledgeable both visits. Would for sure go back.

Celiac friendly?

Yes

Celiac friendly?

Yes

Great burger love being able to choose every part of my burger. (I don't like any burger sauces) really fresh and what I call a clean burger, no grease! total gluten free menu

Celiac friendly?

Yes

Shannon, our waiter was very knowledgeable, friendly and assured me there would be no cross contamination. He was right and it was hands down the best burger and sweet potatoe fries I have had in 5 years!

Celiac friendly?

Yes

Celiac friendly?

Yes

Celiac friendly?

Yes

Awesome gf place!! Great burgers and fries!! I wouldn't try the shakes because they serve malts for regular customers and they might use the same blenders as the shakes. But overall good gf burger joint!!

Celiac friendly?

Yes

Celiac friendly?

Yes

Reliable and have a separate fryer for the Fries. Servers not uniformly knowledgeable but if you are patient and work with them it helps, for example got different answers on whether the pickles are GF. But after three or four visits our Celiac son has not gotten glutened yet and that is our standard. Only thing that would make a meaningful improvement in our view is getting a better bun. Shake Shack and some other places have figured it out; there are much better versions than Udi's out there (sorry Udi's!).

Celiac friendly?

Yes

They weren't super friendly or forthcoming w info but when I was persistent w questions they stated the following “the salads w a burger on top are safe, there is no cross contact with that” “Nothing else goes in the fryer but fries” “We do gluten-free orders all day long” A bit condescending to say the least but wanted to add a little more info than “no gf bun”...... It is a smaller menu than a typical Counter Burger FYI.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Burger was good. The server said they should have a dedicated fryer, but since I decided to have a side salad, I can’t say for sure.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They have a gluten free menu. I had a hard cider. Waiters are friendly and attentive. It is pricey though.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food! Had a gf menu with lots of options. Big portions for the price.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They offer a GF bun and I seemed fine after eating it.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent