The Counter

2 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers

Most Recent Reviews


Celiac

Overall Rating

Review


They weren't super friendly or forthcoming w info but when I was persistent w questions they stated the following “the salads w a burger on top are safe, there is no cross contact with that” “Nothing else goes in the fryer but fries” “We do gluten-free orders all day long” A bit condescending to say the least but wanted to add a little more info than “no gf bun”...... It is a smaller menu than a typical Counter Burger FYI.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


No gluten free buns

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Go to the food right next to them, they have the fat-free bun.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Burgers

Categories

  • At the Airport
  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Vegan Friendly

Photos


Add a photo

More Reviews


Overall Rating

Review


No gluten free menu or bread/buns as app suggested.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


No gluten free menu at this location

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They have gluten free buns but have no knowledge of what else might contain gluten. Not helpful.

Updated 6 years ago read full review

Overall Rating

Review


I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Have gluten free buns but told me they don't have a dedicated fryer. The lady at the counter was very helpful and went out of her way to make sure I was taken care of.

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


The burgers are great. They offer GF buns. Good service if they aren't slammed.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I had breakfast here. They have a small selection of egg-based breakfast sandwiches, or you can design your own from choices. Gluten free bun is available for $2 extra. The sandwich was fine, on a plain type of white bun. The bun did not fall apart as some GF beads do. Very basic counter service. No menu on the wall; see the clipboards at the end of the counter. No complaints.

Updated 8 years ago read full review

Overall Rating

Review


amazingly understanding and accommodating. fryer is only for French Fry's. they have gf buns. they changed their gloves before preparing our burgers.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The organic bison burger was fantastic and the shoe string fries are the BEST anywhere! Irregular burgers are great too, but the bison burger is also organic. The gluten-free buns are delicious. They are so good about accommodating gluten allergy. Love the selection on the menu and all the toppings. Super clean food and taste the best. Service was great oh and they dropped their prices a lot so it's much more reasonably priced than it used to be. They have a full bar and the vibe is great. It's a keeper.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

More Info

Is this your business? Claim the listing

Nearby Restaurants