The Counter

2 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers
0% of 2 votes say it's celiac friendly
At the airport
Terminal 7, 1 World Way, Los Angeles, CA 90045

Top Reviews


Overall Rating

Review


No gluten free buns

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Go to the food right next to them, they have the fat-free bun.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


No gluten free menu or bread/buns as app suggested.

Celiac friendly?

No

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Burgers

Categories

  • At the Airport
  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


No gluten free menu at this location

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Review


I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They have gluten free buns but have no knowledge of what else might contain gluten. Not helpful.

Updated 4 years ago read full review

Overall Rating

Review


I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Have gluten free buns but told me they don't have a dedicated fryer. The lady at the counter was very helpful and went out of her way to make sure I was taken care of.

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


The burgers are great. They offer GF buns. Good service if they aren't slammed.

Celiac friendly?

Yes

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


I had breakfast here. They have a small selection of egg-based breakfast sandwiches, or you can design your own from choices. Gluten free bun is available for $2 extra. The sandwich was fine, on a plain type of white bun. The bun did not fall apart as some GF beads do. Very basic counter service. No menu on the wall; see the clipboards at the end of the counter. No complaints.

Updated 6 years ago read full review

Overall Rating

Review


amazingly understanding and accommodating. fryer is only for French Fry's. they have gf buns. they changed their gloves before preparing our burgers.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I have celiac disease. I told the person taking our order that The Who meal was gluten free I have celiac “allergies to gluten”. I got back to our hotel and had a bite and then I looked at the receipt and only one item was gluten free. So I went out to find activated charcoal and a gallon of water praying that nothing happens 😪

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Had The Counter delivered with no issues. I had the impossible burger, with a gf bun and their French fries. No issues at all and it was delicious!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went for dinner, had a very nice big burger with French fries, staff was nice and they asked in the kitchen every single time they weren’t 100% sure of something, good experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


My 6 year old is celiac. They didn’t have a lot of options. I got her a cheeseburger on a gf bun. The fries are not safe. I was nervous but the waiter seemed knowledgeable and sent our food back before it even reached the table when fries were on the plate. So that made me feel much better. Suuuuper pricey but my daughter ate the entire burger so I’ll take it.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I’m glad others had a good experience. They couldn’t find their gf menu, and obviously the servers at the time weren’t trained enough to know what I could eat. I left frustrated.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

More Info