The Counter
$$ • Fast Food Restaurant
Most Recent Reviews
Asked and answered! Shared fryer with onion rings & shared grill with breaded items. Do not eat here!
They weren't super friendly or forthcoming w info but when I was persistent w questions they stated the following “the salads w a burger on top are safe, there is no cross contact with that” “Nothing else goes in the fryer but fries” “We do gluten-free orders all day long” A bit condescending to say the least but wanted to add a little more info than “no gf bun”...... It is a smaller menu than a typical Counter Burger FYI.
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More Reviews
Go to the food right next to them, they have the fat-free bun.
No gluten free menu or bread/buns as app suggested.
I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.
They have gluten free buns but have no knowledge of what else might contain gluten. Not helpful.
I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.
Have gluten free buns but told me they don't have a dedicated fryer. The lady at the counter was very helpful and went out of her way to make sure I was taken care of.
The burgers are great. They offer GF buns. Good service if they aren't slammed.
I had breakfast here. They have a small selection of egg-based breakfast sandwiches, or you can design your own from choices. Gluten free bun is available for $2 extra. The sandwich was fine, on a plain type of white bun. The bun did not fall apart as some GF beads do. Very basic counter service. No menu on the wall; see the clipboards at the end of the counter. No complaints.
amazingly understanding and accommodating. fryer is only for French Fry's. they have gf buns. they changed their gloves before preparing our burgers.
Reviews of this Chain
Possibly the best burger and fries I’ve had! I would recommend the build your own burger. The bun was fantastic, burger made perfectly and Parmesan fries were phenomenal.
Celiac safe Can eat their fries Great options Has their own gf menu Little pricey for delivery but worth it
Just been told the fries are not cooked in GF oil, despite being on the GF menu. Have been here a few times, mentioned my celiac, and never been told about the contamination risk with the fries, which is disappointing to say the least.
Not good. I went there years ago and had no reaction, but recently I went and got an impossible burger on a gluten free bun with a side of fries. Initially, I wanted to get the vegan veggie burger because meat affects me so I asked if it was gluten free and the server went to check. When he came back he said “it has soy in it so it’s not gluten free” I was super confused and said soy didn’t have gluten and he responded “ok but it does though”. So that was off putting and I wasn’t warned the fries didn’t have a dedicated fryer which I should’ve asked but didn’t think to because I didn’t have a reaction the first time I went. Unfortunately, I ended up getting very sick. I would avoid this place if you have any allergies or celiacs because not only is the staff somewhat rude, but the food will probably give you a reaction.
Fantastic fries!!! My Buffalo burger (with optional non-dairy cheese!) was phenomenal and my whole family was happy with our variety of gf and non-gf items.
