The Counter (Closed)

The food tastes good but both me and my son were sick to our stomach after we left. Was quite a downer the rest of the day for us. We both only had hamburgers. Unique location but probably not safe for celiacs.

Separate gf menu. Lots of choices! Fryer is gf so can get fries and sweet potato fries. Staff was very friendly. Great place to go for a low-key meal.

Celiac friendly?

Yes

Our food was good. The chili cheese fries were good. Our burger was ok but came missing half the toppings. Both our friends who are not GF ordered the wings and there was SO much salt they couldn't eat them & waitress insisted there wasn't an error, but reluctantly said she could get them something else. The food took forever to arrive, so there was no way we were waiting for more. Her excuse for horrible service was that over 3 people didn't show up for work. However I gave it a good rating bc my food was good and there was a great selection. I still feel good without reaction .

Celiac friendly?

Yes

Atmosphere is a cross between a Chipotle and an Applebee's. Definitely an adult vibe, but not very overly commercial or dark inside. The burgers are good, but pricey. The gluten-free bun is just an Udi brand so we opted for the bed of lettuce. Chili was large portion but only okay. Ask for a GF menu when you are seated.

This is the best burger place. The GF menu has many options and our serve was very knowledgeable about celiacs. Highly recommend, great atmosphere and wonderful service.

Celiac friendly?

Yes

They understand and take cross-contact seriously. Burger was great and so was service. Nima approved my bacon cheddar burger on GF bun with side salad and ranch.

Celiac friendly?

Yes

Great fries, no reaction. Last time I got a burger and fries an no reaction that time either.

Really good build your own burgers! They have GF buns. The fries are GF and really good.

Waitress had a relative with Celiac, so was very understanding. Burger and bun tested clean. Still has a dedicated fryer for the fries. 6/26/19

Celiac friendly?

Yes

Amazing burgers and gluten-free fries. Waiter was amazing and very knowledgeable about the gluten-free options. Tons of options and relatively reasonable price!

Celiac friendly?

Yes

"Make Your Own Burger" - GF menu, buns and they carry Omission!

Got a wheat free meal, but immediately noticed it was contaminated.

Celiac friendly?

No

Food was 👍 great! Got a gluten free bun. The burger was amazing and the customization was such a great feature. Our waitress Meighan was understating, that thiswad out first time and we neededa gluten free menu.

Very friendly staff, and by far one of the best burgers I’ve ever had, I will be going back!

Celiac friendly?

Yes

Absolutely delicious and safe!! Definitely go between 3-6 if you can to avoid the busy times. I got the grilled chicken with bacon/cheddar/avocado/ranch, SO GOOD. Chose no bun, though the GF bun looked good. Will definitely come again and hope to see some in the Midwest!

Celiac friendly?

Yes

Less than 25% occupied and service was very slow. Over charged initially. GF bun for hamburger could have been better. No prices on the gluten free menu.

took my many food allergies into account. Food was excellent, did not get sick. GF buns, bread, french fries. GF Menu. Also ordered from GrubHub and the order was delivered perfectly.

Celiac friendly?

Yes

They have a separate gf bun...burgers are awesome!

The staff and food are very knowledgeable. The burgers and fries taste fresh. Staff very friendly. Highly recommend this restaurant.

Celiac friendly?

Yes

Went to a conference and ate here five times. Food was really good and staff was great. It has been one of the best places I've eaten at when I travel.

I had a 1/3 pound burger with lettuce & cut tomato & honey mustard, with fries. It was very good. My husband had a regular burger with grilled onions & bar-b-cue sauce and said it was the best restaurant burger he's had in a long time.

Had lunch here yesterday with 8 yo GF son. Full GF menu to create a burger and also sandwiches and a few other items. Dedicated fryer - great shoestring fries! Son loved it, no problems. Rest of family enjoyed menu too. Staff was very knowledgeable. Would eat here again!

Celiac friendly?

Yes

Excellent burgers with so many options, including french fries that have a dedicated fryer!

Celiac friendly?

No

Bison burger to die for!!

Celiac friendly?

Yes

The strawberry lemonade was good. Service sucks, the wait time was long. My bison is gouda burger was given to another table. I never experienced anything like this before. I had to put more money in the meter. I thought 45 minutes would be plenty. So disappointed

I love their fries so much. The burger was good too. Fast and friendly service.

Terrific GF menu, build your own burger. Choose meat, toppings, veggies, sauces - all on a GF brioche bun. Separate fryer for fries. Awesome GF find in downtown Phoenix!!! Family friendly.

ate here with no ill-effects for GF husband. we all enjoyed our meal once we got it. we called in the order and we're told 20 minutes but it was almost an hour. on the plus side, everything was ready at the same time and the right temp. convenient if you are downtown.

Celiac friendly?

Yes

Service was awesome. food was very fresh and they have a gluten free menu.

Great burgers and fries! They have a separate fryer, but you have to specifically ask for it. They have a separate gluten free 1 page menu.

Celiac friendly?

Yes

Really nice waitstaff with good explanations. The veggie burger is not gf, but you can get a mean custom grilled cheese with interesting toppings, and tasty fries cooked separately.

Knowledgeable, flexible staff. Wide array of choices. Separate fryer. Great gluten-free reference sheet. No cross-contamination. Six stars if I could rate it higher.

Celiac friendly?

Yes

This is a make your own burger place which is really convenient because they have a gf menu with all the gf stuff. Best gf burger place with in twenty miles hands down. The staff is very knowledgeable and even though it is not dedicated I have never felt sick. The service is very good too. They consider me a “regular”.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Dedicated fryer for the GF fries. Gluten Free buns.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Offers online ordering

They have a completely separate gf menu and vegan menu. Staff was knowledgeable and the fryer is gluten free for fries. I saw another review that says they aren't gf fryers but that's not the case so far as I can tell. Maybe they changed it... either way, I am a very sensitive celiac and didn't have any problems!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating

So the reviews were mixed but I went here last night to take a chance. I was happy to see the separate gluten free menu. My waiter was knowledgeable and answered questions. Since I built my own burger, I was able to write “celiac” and “dairy allergy” specifically on my ticket that went to the kitchen. They assured me the fryer was separate. The food was good although the bun did start to break apart a little. Most importantly, I didn’t get sick. It’s a little pricey but this is LA. I’ll definitely order again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers outdoor seating

They care about cross contamination, but I was still contaminated on the 5th time I ate here. Disappointing because their burgers a pretty good, but I have been sick for multiple days so it is not worth it overall.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average