The Counter
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1699 N California Blvd, Walnut Creek, CA 94596
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April 06, 2017great place for a Newby to this gluten free thing like me
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July 01, 2016
One of the best gluten-free burgers we have run across. My wife has gluten tolerance issues among others and has been missing a good burger, with bun, and fries. We have been getting by with her getting a bunless burger from In-N-Out. The lettuce wrap drips grease and just does not give the same experience as having buns. Most places have bland or just bad gluten-free buns. This place delivered a great meal, burger and fries that taste like a good normal meal. This is a rare find and one my wife value greatly.
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June 06, 2016
I absolutely LOVE this place! The food is amazing and they prepare GF menu items on separate surfaces. I've never had a reaction from eating there. It is a bit pricey there, but the quality of food and peace of mind that I won't have a gluten reaction is well worth the cost!
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May 05, 2016
Knowledgeable staff and clear menu choices for the gluten intolerant. Quality of the buns better than the typical supermarket gluten-free brands.
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February 27, 2016
Everything is outstanding, but especially the dedicated frier fries. SO GOOD. decent GF bun and good awareness by the wait staff, too!
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September 19, 2015
We have eaten here a few times. Food is excellent. They have a separate fryer to cook the french fries. Gluten free buns and my daughter and husband who have Celiac are fine after eating here.
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August 25, 2015
They have a great veggie club and I sub for the GF bun! It's amazing with the sweet potato fries. One of my favorite spots in Walnut Creek for some GF lunch
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May 09, 2015they rely on manufacture's statements and Fda guidelines rather that what is safe. after lots of discussion and written instructions, the wait staff talked the kitchen through my order - which arrived with grill marks anyway. DO NOT get seasoning on your fries!!!! the manager was apologetic, and I appreciated it. still, I wouldn't eat at this chain ever again unless they went 100% dedicated facility. I was trying to be nice to an accommodating friend who found the place, and my table mates were pretty uncomfortable. I doubt I'll be eating out with them ever again.
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January 04, 2015
The waiter here was amazing! They told me they would do mine in a separate saute pan so it never touched the grill! He understood celiac disease and food allergies! He stressed to the kitchen the importance of my order (I could overhear it). Could handle the dairy allergy as well. Bonus: Udi's Gluten Free Buns!
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February 21, 2013This place was awesome! The staff were extremely friendly and gave me a well laid out allergen menu, clearly identifying items containing gluten. I have not been able to have a gourmet burger WITH a bun in forever! The bun itself was very good too. Sometimes I find it very difficult to find gluten free bread products that don't make me sad... They have a separate fryer, so I was able to have french fries too, which were delicious! I will definitely come back. Only reason I gave 4 instead of 5 stars is because my burger with the gf bun an two add ons was $11.00. Other than the price --AMAZING!
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December 26, 2012
Build a burger has option gluten free bun very easy and everyone liked it.
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November 24, 2012It's really great to go here if you are GF and others in your party are not. The fries are just great and it is so unusual to be able to have French fries in a restaurant that I almost go there just for that. You can have a bun, or not. Extensive selection of GF condiments and spreads. If only the milkshakes were GF it would be close to perfect for a GF burger place.
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October 05, 2012
Enjoyed a great burger on a GF bun with fries cooked in a separate fryer. they have a great allergy menu which breaks down all food by a host of allergies. Really tasty, GF and more. Thanks The Counter.
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July 07, 2012
Who even needs a roll? Just load on the toppings and get it in a bowl of fresh organic greens? Most spreads are gluten free. They have a guide to help you navigate through!
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July 21, 201711922 Democracy Drive, Reston, VA 20190
Disappointed that things have changed so much since we last visited...beware cross contact ...fried items stick with something simple
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July 17, 2017
1451 Broadway, New York, NY 10036
Reliable and have a separate fryer for the Fries. Servers not uniformly knowledgeable but if you are patient and work with them it helps, for example got different answers on whether the pickles are GF. But after three or four visits our Celiac son has not gotten glutened yet and that is our standard. Only thing that would make a meaningful improvement in our view is getting a better bun. Shake Shack and some other places have figured it out; there are much better versions than Udi's out there (sorry Udi's!).
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July 16, 2017
1451 Broadway, New York, NY 10036
My daughter was so excited to get a gluten free hamburger on a bun that tasted good and didn't fall apart when you picked it up. Customizing your burger added to the fun experience. We ate at the bar and Katerina was super friendly. It is definitely a great place to try!
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June 24, 2017
39350 Paseo Padre Pkwy, Fremont, CA 94538
Counters in general are consistently good. I've eaten at them regularly and have never gotten sick. This location had excellent service and the burger was cooked exactly as ordered. One of my favorites!
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June 24, 2017
1451 Broadway, New York, NY 10036
Very nice place for younger kids for gluten free. Not completely celiac friendly but good for GF.
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June 20, 2017
850 Mansell Rd, Roswell, GA 30076
I took precautions at this place and my order was most definitely gluten free. I stressed the importance of celiac to my waitress and she assured me that I was in good hands. Later that night I was extremely sick, and we called the restaurant to make sure everything I ate was gf. Turns out, the bread that the waitress had given me was gluten sourdough bread. Just want to let you guys know so you're extra careful eating here. However it was a little while ago so things might have changed.
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June 17, 2017
1451 Broadway, New York, NY 10036
Pretty cool and relatively quick burger joint that has sandwiches and salads too. Crumbly gf bun but gf fries were to die.. great overall choice
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June 17, 2017
50 N Central Ave, Phoenix, AZ 85004
Had lunch here yesterday with 8 yo GF son. Full GF menu to create a burger and also sandwiches and a few other items. Dedicated fryer - great shoestring fries! Son loved it, no problems. Rest of family enjoyed menu too. Staff was very knowledgeable. Would eat here again!
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June 09, 2017
Very knowledgeable. GF burgers, buns and fries.
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June 08, 2017
Wonderful food!! Definitely Celiac Friendly!!!
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June 06, 2017
1451 Broadway, New York, NY 10036
Dedicated fryer and GF bun, although bun is not the greatest. It's very crumbly/mushy. Burger on greens is an excellent alternative though!
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June 04, 2017
2580 W El Camino Real, Mountain View, CA 94040
Love the chili cheese fries (which are safe as they have a separate gluten free fryer)! The HD Chicken sandwich is also really great on their gluten free bun. This place has a good amount of gluten free options so you can go frequently and mix it up each time by creating your own burger or, if you're like me and have favorites, it's also a good and safe place to go regularly and get basically the same thing each time 😊 I personally find it really nice to have a good local place I can safely eat at regularly.
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May 27, 2017
50 N Central Ave, Phoenix, AZ 85004
Excellent burgers with so many options, including french fries that have a dedicated fryer!
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May 27, 2017
1451 Broadway, New York, NY 10036
Outstanding gf menu. Dedicated fryer. Really helpful staff. Fun atmosphere. Incredibly reasonable prices for the area.
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May 21, 2017
Seriously fantastic food and the service staff was very knowledgeable and accommodating. Dedicated fryer, so I got to have sweet potato fries! I also had the "tuna burger in a bowl" (a tuna patty atop a bed of organic greens). It was absolutely delicious! I really wish I had access to a restaurant like this at home. Can't wait for the opportunity to eat there again.
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May 19, 2017
4211 Waialae Ave, Honolulu, HI 96816
Food was pretty good. Gluten free fries, buns and menu. Service was a little below average.
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May 18, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
Always a treat! My fav is the chili cheese fries and spiked milkshake with titos tequila. The kitchen manger knows everything that is safe and they make everything from scratch!
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May 13, 2017
1451 Broadway, New York, NY 10036
We were looking for something that was close to the Sondheim theater 🎠and would be pretty quick and not super expensive (remember this is Times Square). My husband and I both had turkey burgers and enjoyed them. We were handed a coupon for fries when we walked up to the door and they were very good - shoe string style. I'm GF and they had a separate menu for me The GF bun was very tasty. We finished off with root beer floats. The wait staff was friendly and efficient. The restaurant was clean and well lighted. I would check it out when you're in Times Square
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April 27, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
My celiac hubby ate here off the GF menu, loved it and didn't get sick. Our non-celiac kids also loved it, so it's great for the whole family.
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April 18, 2017
41 W Hillsdale Blvd, San Mateo, CA 94403
Ordered gluten free bun, and clearly received sourdough bread. When I complained I thought this wasn't gluten free, the waitress was rude and snippy at me and refused my table service the rest of the night. No compensation, nobody sent it back to the kitchen … there are many decent Counter locations nearby, this is not a good one.
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April 14, 2017
4211 Waialae Ave, Honolulu, HI 96816
Gluten-free, easy to customize menu and a conscientious server! (I mean a legit GF menu - separate, pre-printed menu with only GF items, not a regular menu with some options marked as GF-able.) Super selection of burgers, salads, sandwiches, and (for the adults) cocktails and (not GF) beer. They have two fryers; our server said one is supposed to be reserved for GF but she had her doubts so she went to investigate herself, before we could even suggest it. She reported that the two fryers are next to each other and, while the chefs try, she couldn't guarantee no XC, so we didn't chance it. (She has a family member w celiac so really understands.) Overall, a solid and well-meaning effort, but I'll probably write corporate to suggest that they separate or put a partition between the fryers. Still definitely worth checking out, but proceed w caution on the fries.
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April 09, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
We eat here all the time. They have gluten free buns and bread. Awesome gluten free menu - actually one of the best I've ever seen! We love their milkshakes, chili, burgers, and sandwiches. My favorite meal is the banana split milkshake, sweet potato fries and gf grilled cheese. Yum!!!!!!
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April 08, 2017
850 Mansell Rd, Roswell, GA 30076
Wonderful food - nice, big gluten-free menu. Waiters are knowledgeable!
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April 07, 2017
3055 Olin Ave, San Jose, CA 95128
lots of great options, including fries that are safe to eat! we will definitely be back.
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April 04, 2017
11922 Democracy Drive, Reston, VA 20190
Food was ok. Not sure I would return due to customer service.
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March 23, 2017
41 W Hillsdale Blvd, San Mateo, CA 94403
Great GF food and great attention to making food for those with Celiac.
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March 19, 2017
1451 Broadway, New York, NY 10036
It was nice that we were asked by the greeter if anyone in our party needed a gluten free menu. The gf menu had a lot of options even fries and sweet potato fries. They have a lot of options for customizing your burger. Enjoyed my meal here.
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March 16, 2017
50 N Central Ave, Phoenix, AZ 85004
The strawberry lemonade was good. Service sucks, the wait time was long. My bison is gouda burger was given to another table. I never experienced anything like this before. I had to put more money in the meter. I thought 45 minutes would be plenty. So disappointed
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March 08, 2017
50 N Central Ave, Phoenix, AZ 85004
I love their fries so much. The burger was good too. Fast and friendly service.
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March 06, 2017
1451 Broadway, New York, NY 10036
We have eaten here a few times before and are always impressed. They have just as many gluten free options as they do regular options. The fries are also really really good.
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February 25, 2017
50 N Central Ave, Phoenix, AZ 85004
Terrific GF menu, build your own burger. Choose meat, toppings, veggies, sauces - all on a GF brioche bun. Separate fryer for fries. Awesome GF find in downtown Phoenix!!! Family friendly.
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February 25, 2017
1451 Broadway, New York, NY 10036
Great food that is carefully prepared. Didn't try the G-free bun but my burger on greens (Sonoma bowl) was delicious!
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February 23, 2017
Knowledgeable server and dedicated frier for the fries!
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February 19, 2017
5779 Wilshire Boulevard, Los Angeles, CA 90036
I agree completely with David B. This place is close to my house and I used to go quite a bit. I remember times when I didn't get sick, but the last 3 times in a row I've gotten horribly ill and I've given up on this place.
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February 10, 2017
9595 Six Pines Dr #1000, The Woodlands, TX 77380
Gluten friendly done right. Gluten free buns that are toasted correctly, I ate the buffalo burger and it blew me away. It's expensive as hell but what treat
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February 03, 2017
1451 Broadway, New York, NY 10036
Great burgers made to order, nice and casual with real shoestring fries! They didn't talk a ton about GF but have GF bun option or with your burger on lettuce mix (not iceberg!).
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February 03, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
We are moving from California to Idaho. On our trip to purchase our home, we went to the Counter for lunch with our real estate agent. It was awesome! The servers were quite versed on the gluten free and inquired about the extent of sensitivity and said all items were isolated to try to prevent cross contamination. It was so good, my husband and I went back again the next day!
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January 29, 2017
3055 Olin Ave #1035, San Jose, CA 95128
This place is awesome! Celiac friendly and nice about it.
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January 26, 2017
725 W 7th St, Los Angeles, CA 90017
Had a dedicated GF menu which was nice. Can't go wrong with a "make your own burger" type menu. Got 1 lb bison burger on their GF bun with avocado and lettuce. Side of shoe string fries. Was very delicious and didn't have any effects from either dish. Don't think this place is celiac friendly but it does cater very well to a GF clientele. Will return.
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January 14, 2017
Terminal 7, 1 World Way, Los Angeles, CA 90045
I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.
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December 28, 2016
50 N Central Ave, Phoenix, AZ 85004
ate here with no ill-effects for GF husband. we all enjoyed our meal once we got it. we called in the order and we're told 20 minutes but it was almost an hour. on the plus side, everything was ready at the same time and the right temp. convenient if you are downtown.
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December 27, 2016
4211 Waialae Ave, Honolulu, HI 96816
Very diligent on checking all aspects of my meal. I am celiac but also intolerant to lots of other foods and they were super helpful and careful.
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December 26, 2016
1451 Broadway, New York, NY 10036
So many options, good food. Expensive for burgers but fantastic location if you're doing the tourist thing in NYC. This was our third visit. It's very noisy.
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December 15, 2016
4211 Waialae Ave, Honolulu, HI 96816
Best gf burger and fries on island. Staff knows their stuff. Great cocktails and milk shakes too.
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Gluten-Free Features
- Bread/Buns
- Burgers
- Celiac Friendly
- Fries
- Gluten Free Menu
Categories
- Dairy-Free
- Fast Food
- Kid Friendly
- Lunch
- Pescetarian Friendly
- Restaurant
- Vegan Friendly
| Monday | 11 am - 9 pm |
| Tuesday | 11 am - 9 pm |
| Wednesday | 11 am - 9 pm |
| Thursday | 11 am - 9 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11:30 am - 9 pm |
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