The Counter

4.5 stars 4.5 out of 5 24 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 9 more
92% of 13 votes say it's Celiac friendly

1699 N California Blvd, Walnut Creek, CA 94596

(925) 935-3795
  • User profile picture thumbnail
    5 ratingApril 06, 2017

    great place for a Newby to this gluten free thing like me

  • User profile picture thumbnail
    5 ratingFebruary 25, 2017

    Great food that's carefully prepared

  • User profile picture thumbnail
    5 ratingJuly 01, 2016

    One of the best gluten-free burgers we have run across. My wife has gluten tolerance issues among others and has been missing a good burger, with bun, and fries. We have been getting by with her getting a bunless burger from In-N-Out. The lettuce wrap drips grease and just does not give the same experience as having buns. Most places have bland or just bad gluten-free buns. This place delivered a great meal, burger and fries that taste like a good normal meal. This is a rare find and one my wife value greatly.

  • User profile picture thumbnail
    5 ratingJune 06, 2016

    Separate gluten free menu. Separate fryer and preparation areas.

  • User profile picture thumbnail
    5 ratingJune 06, 2016

    I absolutely LOVE this place! The food is amazing and they prepare GF menu items on separate surfaces. I've never had a reaction from eating there. It is a bit pricey there, but the quality of food and peace of mind that I won't have a gluten reaction is well worth the cost!

  • User profile picture thumbnail
    5 ratingMay 05, 2016

    Knowledgeable staff and clear menu choices for the gluten intolerant. Quality of the buns better than the typical supermarket gluten-free brands.

  • User profile picture thumbnail
    5 ratingMarch 21, 2016

    Delicious safe food for a fair price... leave stuffed and happy every time

  • User profile picture thumbnail
    5 ratingFebruary 27, 2016

    Everything is outstanding, but especially the dedicated frier fries. SO GOOD. decent GF bun and good awareness by the wait staff, too!

  • User profile picture thumbnail
    5 ratingSeptember 19, 2015

    We have eaten here a few times. Food is excellent. They have a separate fryer to cook the french fries. Gluten free buns and my daughter and husband who have Celiac are fine after eating here.

  • User profile picture thumbnail
    5 ratingAugust 25, 2015

    They have a great veggie club and I sub for the GF bun! It's amazing with the sweet potato fries. One of my favorite spots in Walnut Creek for some GF lunch

  • User profile picture thumbnail
    1 ratingMay 09, 2015

    they rely on manufacture's statements and Fda guidelines rather that what is safe. after lots of discussion and written instructions, the wait staff talked the kitchen through my order - which arrived with grill marks anyway. DO NOT get seasoning on your fries!!!! the manager was apologetic, and I appreciated it. still, I wouldn't eat at this chain ever again unless they went 100% dedicated facility. I was trying to be nice to an accommodating friend who found the place, and my table mates were pretty uncomfortable. I doubt I'll be eating out with them ever again.

  • User profile picture thumbnail
    5 ratingJanuary 04, 2015

    The waiter here was amazing! They told me they would do mine in a separate saute pan so it never touched the grill! He understood celiac disease and food allergies! He stressed to the kitchen the importance of my order (I could overhear it). Could handle the dairy allergy as well. Bonus: Udi's Gluten Free Buns!

  • User profile picture thumbnail
    5 ratingJune 22, 2014

    Fantastic fries and burgers

  • User profile picture thumbnail
    4 ratingFebruary 21, 2013

    This place was awesome! The staff were extremely friendly and gave me a well laid out allergen menu, clearly identifying items containing gluten. I have not been able to have a gourmet burger WITH a bun in forever! The bun itself was very good too. Sometimes I find it very difficult to find gluten free bread products that don't make me sad... They have a separate fryer, so I was able to have french fries too, which were delicious! I will definitely come back. Only reason I gave 4 instead of 5 stars is because my burger with the gf bun an two add ons was $11.00. Other than the price --AMAZING!

  • User profile picture thumbnail
    5 ratingDecember 26, 2012

    Build a burger has option gluten free bun very easy and everyone liked it.

  • User profile picture thumbnail
    3 ratingNovember 24, 2012

    It's really great to go here if you are GF and others in your party are not. The fries are just great and it is so unusual to be able to have French fries in a restaurant that I almost go there just for that. You can have a bun, or not. Extensive selection of GF condiments and spreads. If only the milkshakes were GF it would be close to perfect for a GF burger place.

  • User profile picture thumbnail
    5 ratingOctober 05, 2012

    Enjoyed a great burger on a GF bun with fries cooked in a separate fryer. they have a great allergy menu which breaks down all food by a host of allergies. Really tasty, GF and more. Thanks The Counter.

  • User profile picture thumbnail
    5 ratingJuly 07, 2012

    Who even needs a roll? Just load on the toppings and get it in a bowl of fresh organic greens? Most spreads are gluten free. They have a guide to help you navigate through!

  • User profile picture thumbnail
    5 ratingMarch 17, 2012

    Dedicated fryer, gf rolls

  • User profile picture thumbnail
    2 ratingJuly 21, 2017

    11922 Democracy Drive, Reston, VA 20190

    Disappointed that things have changed so much since we last visited...beware cross contact ...fried items stick with something simple

  • User profile picture thumbnail
    4 ratingJuly 17, 2017

    1451 Broadway, New York, NY 10036

    Reliable and have a separate fryer for the Fries. Servers not uniformly knowledgeable but if you are patient and work with them it helps, for example got different answers on whether the pickles are GF. But after three or four visits our Celiac son has not gotten glutened yet and that is our standard. Only thing that would make a meaningful improvement in our view is getting a better bun. Shake Shack and some other places have figured it out; there are much better versions than Udi's out there (sorry Udi's!).

  • User profile picture thumbnail
    5 ratingJuly 16, 2017

    1451 Broadway, New York, NY 10036

    My daughter was so excited to get a gluten free hamburger on a bun that tasted good and didn't fall apart when you picked it up. Customizing your burger added to the fun experience. We ate at the bar and Katerina was super friendly. It is definitely a great place to try!

  • User profile picture thumbnail
    5 ratingJuly 14, 2017

    41 W Hillsdale Blvd, San Mateo, CA 94403

    Good food with no cross contamination.

  • User profile picture thumbnail
    5 ratingJune 24, 2017

    39350 Paseo Padre Pkwy, Fremont, CA 94538

    Counters in general are consistently good. I've eaten at them regularly and have never gotten sick. This location had excellent service and the burger was cooked exactly as ordered. One of my favorites!

  • User profile picture thumbnail
    4 ratingJune 24, 2017

    1451 Broadway, New York, NY 10036

    Very nice place for younger kids for gluten free. Not completely celiac friendly but good for GF.

  • User profile picture thumbnail
    5 ratingJune 22, 2017

    4601 Washington Avenue, Houston, TX 77007

    very delicious food!

  • User profile picture thumbnail
    1 ratingJune 20, 2017

    850 Mansell Rd, Roswell, GA 30076

    I took precautions at this place and my order was most definitely gluten free. I stressed the importance of celiac to my waitress and she assured me that I was in good hands. Later that night I was extremely sick, and we called the restaurant to make sure everything I ate was gf. Turns out, the bread that the waitress had given me was gluten sourdough bread. Just want to let you guys know so you're extra careful eating here. However it was a little while ago so things might have changed.

  • User profile picture thumbnail
    5 ratingJune 17, 2017

    1451 Broadway, New York, NY 10036

    Pretty cool and relatively quick burger joint that has sandwiches and salads too. Crumbly gf bun but gf fries were to die.. great overall choice

  • User profile picture thumbnail
    5 ratingJune 17, 2017

    50 N Central Ave, Phoenix, AZ 85004

    Had lunch here yesterday with 8 yo GF son. Full GF menu to create a burger and also sandwiches and a few other items. Dedicated fryer - great shoestring fries! Son loved it, no problems. Rest of family enjoyed menu too. Staff was very knowledgeable. Would eat here again!

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  • User profile picture thumbnail
    5 ratingJune 06, 2017

    1451 Broadway, New York, NY 10036

    Dedicated fryer and GF bun, although bun is not the greatest. It's very crumbly/mushy. Burger on greens is an excellent alternative though!

  • User profile picture thumbnail
    5 ratingJune 04, 2017

    2580 W El Camino Real, Mountain View, CA 94040

    Love the chili cheese fries (which are safe as they have a separate gluten free fryer)! The HD Chicken sandwich is also really great on their gluten free bun. This place has a good amount of gluten free options so you can go frequently and mix it up each time by creating your own burger or, if you're like me and have favorites, it's also a good and safe place to go regularly and get basically the same thing each time 😊 I personally find it really nice to have a good local place I can safely eat at regularly.

  • User profile picture thumbnail
    5 ratingMay 27, 2017

    50 N Central Ave, Phoenix, AZ 85004

    Excellent burgers with so many options, including french fries that have a dedicated fryer!

  • User profile picture thumbnail
    5 ratingMay 27, 2017

    1451 Broadway, New York, NY 10036

    Outstanding gf menu. Dedicated fryer. Really helpful staff. Fun atmosphere. Incredibly reasonable prices for the area.

  • User profile picture thumbnail
    5 ratingMay 21, 2017

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Seriously fantastic food and the service staff was very knowledgeable and accommodating. Dedicated fryer, so I got to have sweet potato fries! I also had the "tuna burger in a bowl" (a tuna patty atop a bed of organic greens). It was absolutely delicious! I really wish I had access to a restaurant like this at home. Can't wait for the opportunity to eat there again.

  • User profile picture thumbnail
    4 ratingMay 19, 2017

    4211 Waialae Ave, Honolulu, HI 96816

    Food was pretty good. Gluten free fries, buns and menu. Service was a little below average.

  • User profile picture thumbnail
    5 ratingMay 18, 2017

    3505 E Monarch Sky Ln, Meridian, ID 83642

    Always a treat! My fav is the chili cheese fries and spiked milkshake with titos tequila. The kitchen manger knows everything that is safe and they make everything from scratch!

  • User profile picture thumbnail
    5 ratingMay 13, 2017

    1451 Broadway, New York, NY 10036

    We were looking for something that was close to the Sondheim theater 🎭 and would be pretty quick and not super expensive (remember this is Times Square). My husband and I both had turkey burgers and enjoyed them. We were handed a coupon for fries when we walked up to the door and they were very good - shoe string style. I'm GF and they had a separate menu for me The GF bun was very tasty. We finished off with root beer floats. The wait staff was friendly and efficient. The restaurant was clean and well lighted. I would check it out when you're in Times Square

  • User profile picture thumbnail
    5 ratingMay 07, 2017

    50 N Central Ave, Phoenix, AZ 85004

    Bison burger to die for!!

  • User profile picture thumbnail
    5 ratingApril 27, 2017

    3505 E Monarch Sky Ln, Meridian, ID 83642

    My celiac hubby ate here off the GF menu, loved it and didn't get sick. Our non-celiac kids also loved it, so it's great for the whole family.

  • User profile picture thumbnail
    1 ratingApril 18, 2017

    41 W Hillsdale Blvd, San Mateo, CA 94403

    Ordered gluten free bun, and clearly received sourdough bread. When I complained I thought this wasn't gluten free, the waitress was rude and snippy at me and refused my table service the rest of the night. No compensation, nobody sent it back to the kitchen … there are many decent Counter locations nearby, this is not a good one.

  • User profile picture thumbnail
    5 ratingApril 14, 2017

    4211 Waialae Ave, Honolulu, HI 96816

    Gluten-free, easy to customize menu and a conscientious server! (I mean a legit GF menu - separate, pre-printed menu with only GF items, not a regular menu with some options marked as GF-able.) Super selection of burgers, salads, sandwiches, and (for the adults) cocktails and (not GF) beer. They have two fryers; our server said one is supposed to be reserved for GF but she had her doubts so she went to investigate herself, before we could even suggest it. She reported that the two fryers are next to each other and, while the chefs try, she couldn't guarantee no XC, so we didn't chance it. (She has a family member w celiac so really understands.) Overall, a solid and well-meaning effort, but I'll probably write corporate to suggest that they separate or put a partition between the fryers. Still definitely worth checking out, but proceed w caution on the fries.

  • User profile picture thumbnail
    5 ratingApril 09, 2017

    3505 E Monarch Sky Ln, Meridian, ID 83642

    We eat here all the time. They have gluten free buns and bread. Awesome gluten free menu - actually one of the best I've ever seen! We love their milkshakes, chili, burgers, and sandwiches. My favorite meal is the banana split milkshake, sweet potato fries and gf grilled cheese. Yum!!!!!!

  • User profile picture thumbnail
    5 ratingApril 08, 2017

    850 Mansell Rd, Roswell, GA 30076

    Wonderful food - nice, big gluten-free menu. Waiters are knowledgeable!

  • User profile picture thumbnail
    5 ratingApril 07, 2017

    3055 Olin Ave, San Jose, CA 95128

    lots of great options, including fries that are safe to eat! we will definitely be back.

  • User profile picture thumbnail
    4 ratingApril 06, 2017

    1451 Broadway, New York, NY 10036

    good gf menu, knowledgeable staff.

  • User profile picture thumbnail
    4 ratingApril 04, 2017

    11922 Democracy Drive, Reston, VA 20190

    Food was ok. Not sure I would return due to customer service.

  • User profile picture thumbnail
    5 ratingMarch 23, 2017

    41 W Hillsdale Blvd, San Mateo, CA 94403

    Great GF food and great attention to making food for those with Celiac.

  • User profile picture thumbnail
    4 ratingMarch 19, 2017

    1451 Broadway, New York, NY 10036

    It was nice that we were asked by the greeter if anyone in our party needed a gluten free menu. The gf menu had a lot of options even fries and sweet potato fries. They have a lot of options for customizing your burger. Enjoyed my meal here.

  • User profile picture thumbnail
    1 ratingMarch 16, 2017

    50 N Central Ave, Phoenix, AZ 85004

    The strawberry lemonade was good. Service sucks, the wait time was long. My bison is gouda burger was given to another table. I never experienced anything like this before. I had to put more money in the meter. I thought 45 minutes would be plenty. So disappointed

  • User profile picture thumbnail
    5 ratingMarch 15, 2017

    850 Mansell Rd, Roswell, GA 30076

    Pricey but really good!

  • User profile picture thumbnail
    5 ratingMarch 08, 2017

    50 N Central Ave, Phoenix, AZ 85004

    I love their fries so much. The burger was good too. Fast and friendly service.

  • User profile picture thumbnail
    5 ratingMarch 06, 2017

    1451 Broadway, New York, NY 10036

    We have eaten here a few times before and are always impressed. They have just as many gluten free options as they do regular options. The fries are also really really good.

  • User profile picture thumbnail
    5 ratingFebruary 25, 2017

    50 N Central Ave, Phoenix, AZ 85004

    Terrific GF menu, build your own burger. Choose meat, toppings, veggies, sauces - all on a GF brioche bun. Separate fryer for fries. Awesome GF find in downtown Phoenix!!! Family friendly.

  • User profile picture thumbnail
    5 ratingFebruary 25, 2017

    1451 Broadway, New York, NY 10036

    Great food that is carefully prepared. Didn't try the G-free bun but my burger on greens (Sonoma bowl) was delicious!

  • User profile picture thumbnail
    5 ratingFebruary 23, 2017

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Knowledgeable server and dedicated frier for the fries!

  • User profile picture thumbnail
    1 ratingFebruary 19, 2017

    5779 Wilshire Boulevard, Los Angeles, CA 90036

    I agree completely with David B. This place is close to my house and I used to go quite a bit. I remember times when I didn't get sick, but the last 3 times in a row I've gotten horribly ill and I've given up on this place.

  • User profile picture thumbnail
    5 ratingFebruary 10, 2017

    9595 Six Pines Dr #1000, The Woodlands, TX 77380

    Gluten friendly done right. Gluten free buns that are toasted correctly, I ate the buffalo burger and it blew me away. It's expensive as hell but what treat

  • User profile picture thumbnail
    4 ratingFebruary 03, 2017

    1451 Broadway, New York, NY 10036

    Great burgers made to order, nice and casual with real shoestring fries! They didn't talk a ton about GF but have GF bun option or with your burger on lettuce mix (not iceberg!).

  • User profile picture thumbnail
    5 ratingFebruary 03, 2017

    3505 E Monarch Sky Ln, Meridian, ID 83642

    We are moving from California to Idaho. On our trip to purchase our home, we went to the Counter for lunch with our real estate agent. It was awesome! The servers were quite versed on the gluten free and inquired about the extent of sensitivity and said all items were isolated to try to prevent cross contamination. It was so good, my husband and I went back again the next day!

  • User profile picture thumbnail
    5 ratingJanuary 29, 2017

    3055 Olin Ave #1035, San Jose, CA 95128

    This place is awesome! Celiac friendly and nice about it.

  • User profile picture thumbnail
    4 ratingJanuary 26, 2017

    725 W 7th St, Los Angeles, CA 90017

    Had a dedicated GF menu which was nice. Can't go wrong with a "make your own burger" type menu. Got 1 lb bison burger on their GF bun with avocado and lettuce. Side of shoe string fries. Was very delicious and didn't have any effects from either dish. Don't think this place is celiac friendly but it does cater very well to a GF clientele. Will return.

  • User profile picture thumbnail
    1 ratingJanuary 14, 2017

    Terminal 7, 1 World Way, Los Angeles, CA 90045

    I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.

  • User profile picture thumbnail
    4 ratingDecember 28, 2016

    50 N Central Ave, Phoenix, AZ 85004

    ate here with no ill-effects for GF husband. we all enjoyed our meal once we got it. we called in the order and we're told 20 minutes but it was almost an hour. on the plus side, everything was ready at the same time and the right temp. convenient if you are downtown.

  • User profile picture thumbnail
    5 ratingDecember 27, 2016

    4211 Waialae Ave, Honolulu, HI 96816

    Very diligent on checking all aspects of my meal. I am celiac but also intolerant to lots of other foods and they were super helpful and careful.

  • User profile picture thumbnail
    4 ratingDecember 26, 2016

    1451 Broadway, New York, NY 10036

    So many options, good food. Expensive for burgers but fantastic location if you're doing the tourist thing in NYC. This was our third visit. It's very noisy.

  • User profile picture thumbnail
    5 ratingDecember 15, 2016

    4211 Waialae Ave, Honolulu, HI 96816

    Best gf burger and fries on island. Staff knows their stuff. Great cocktails and milk shakes too.

  • User profile picture thumbnail
    5 ratingDecember 08, 2016

    4211 Waialae Ave, Honolulu, HI 96816

    Fantastic burgers and fries! GF menu

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Fries
  • Gluten Free Menu

Categories

  • Dairy-Free
  • Fast Food
  • Kid Friendly
  • Lunch
  • Pescetarian Friendly
  • Restaurant
  • Vegan Friendly
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 10 pm
Saturday
11 am - 10 pm
Sunday
11:30 am - 9 pm

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