The Counter
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April 06, 2017great place for a Newby to this gluten free thing like me
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July 01, 2016
One of the best gluten-free burgers we have run across. My wife has gluten tolerance issues among others and has been missing a good burger, with bun, and fries. We have been getting by with her getting a bunless burger from In-N-Out. The lettuce wrap drips grease and just does not give the same experience as having buns. Most places have bland or just bad gluten-free buns. This place delivered a great meal, burger and fries that taste like a good normal meal. This is a rare find and one my wife value greatly.
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June 06, 2016
I absolutely LOVE this place! The food is amazing and they prepare GF menu items on separate surfaces. I've never had a reaction from eating there. It is a bit pricey there, but the quality of food and peace of mind that I won't have a gluten reaction is well worth the cost!
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May 05, 2016
Knowledgeable staff and clear menu choices for the gluten intolerant. Quality of the buns better than the typical supermarket gluten-free brands.
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February 27, 2016
Everything is outstanding, but especially the dedicated frier fries. SO GOOD. decent GF bun and good awareness by the wait staff, too!
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September 19, 2015
We have eaten here a few times. Food is excellent. They have a separate fryer to cook the french fries. Gluten free buns and my daughter and husband who have Celiac are fine after eating here.
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August 25, 2015
They have a great veggie club and I sub for the GF bun! It's amazing with the sweet potato fries. One of my favorite spots in Walnut Creek for some GF lunch
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May 09, 2015they rely on manufacture's statements and Fda guidelines rather that what is safe. after lots of discussion and written instructions, the wait staff talked the kitchen through my order - which arrived with grill marks anyway. DO NOT get seasoning on your fries!!!! the manager was apologetic, and I appreciated it. still, I wouldn't eat at this chain ever again unless they went 100% dedicated facility. I was trying to be nice to an accommodating friend who found the place, and my table mates were pretty uncomfortable. I doubt I'll be eating out with them ever again.
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January 04, 2015
The waiter here was amazing! They told me they would do mine in a separate saute pan so it never touched the grill! He understood celiac disease and food allergies! He stressed to the kitchen the importance of my order (I could overhear it). Could handle the dairy allergy as well. Bonus: Udi's Gluten Free Buns!
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February 21, 2013This place was awesome! The staff were extremely friendly and gave me a well laid out allergen menu, clearly identifying items containing gluten. I have not been able to have a gourmet burger WITH a bun in forever! The bun itself was very good too. Sometimes I find it very difficult to find gluten free bread products that don't make me sad... They have a separate fryer, so I was able to have french fries too, which were delicious! I will definitely come back. Only reason I gave 4 instead of 5 stars is because my burger with the gf bun an two add ons was $11.00. Other than the price --AMAZING!
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December 26, 2012
Build a burger has option gluten free bun very easy and everyone liked it.
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November 24, 2012It's really great to go here if you are GF and others in your party are not. The fries are just great and it is so unusual to be able to have French fries in a restaurant that I almost go there just for that. You can have a bun, or not. Extensive selection of GF condiments and spreads. If only the milkshakes were GF it would be close to perfect for a GF burger place.
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October 05, 2012
Enjoyed a great burger on a GF bun with fries cooked in a separate fryer. they have a great allergy menu which breaks down all food by a host of allergies. Really tasty, GF and more. Thanks The Counter.
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July 07, 2012
Who even needs a roll? Just load on the toppings and get it in a bowl of fresh organic greens? Most spreads are gluten free. They have a guide to help you navigate through!
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September 17, 2017
725 W 7th St, Los Angeles, CA 90017
GF bun was delicious and so were the shoestring fries! Great service and awesome choices for everyone!
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September 17, 2017
12117 Ventura Blvd, Los Angeles, CA 91604
I feel very safe eating here! They have gluten free buns and delicious burgers! 100% my go to burger spot. The fries are also safe to eat!
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September 06, 2017
1451 Broadway, New York, NY 10036
Great burger love being able to choose every part of my burger. (I don't like any burger sauces) really fresh and what I call a clean burger, no grease! total gluten free menu
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September 06, 2017
1451 Broadway, New York, NY 10036
Shannon, our waiter was very knowledgeable, friendly and assured me there would be no cross contamination. He was right and it was hands down the best burger and sweet potatoe fries I have had in 5 years!
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September 03, 2017
3225 North Harbor Drive, San Diego, CA 92101
Staff understands gluten & they have a dedicated dryer. I enjoyed my burger in a bowl.
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September 03, 2017
50 N Central Ave, Phoenix, AZ 85004
I had a 1/3 pound burger with lettuce & cut tomato & honey mustard, with fries. It was very good. My husband had a regular burger with grilled onions & bar-b-cue sauce and said it was the best restaurant burger he's had in a long time.
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September 02, 2017
4601 Washington Avenue, Houston, TX 77007
I ordered a burger+ lettuce bowl, and it was delicious! I did not get sick afterward. I look forward to trying the gluten free bun next time I visit.
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August 31, 2017
Great knowledge of GF options!! Separate fryer for sweet potato fries were a great surprise!!
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August 24, 2017
3055 Olin Ave #1035, San Jose, CA 95128
This place was amazing and safe for gluten free / dairy free! My gluten / dairy loving coworkers loved it too. Its in a cute little upscale shopping center. I'll be back!
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August 23, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
The food was Awesome!! Service was great! I'm on my way to eat there again!
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August 23, 2017Terminal 7, 1 World Way, Los Angeles, CA 90045
They have gluten free buns but have no knowledge of what else might contain gluten. Not helpful.
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August 20, 2017
9595 Six Pines Dr #1000, The Woodlands, TX 77380
Been here countless times and have never had problems. I'm not sure about anything else except for the burgers, but the burgers are great.
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August 20, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
Delicious food. Responsive to celiac needs. I can write celiac right on my order! The server always says she will point it out to the chef. I've never had any negative reactions.
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August 09, 2017
2580 W El Camino Real, Mountain View, CA 94040
Great with gluten free including tasty gluten free bun. Be aware the gluten free menu didn't have prices.
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August 07, 2017
My server was knowledgeable, and gave me a celiac menu right away. She also had the presence to mention that everything was gluten free while delivering my plate. Just an extra double check to let me know she got the message. I really appreciated that. And it was a good burger, too.
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August 04, 2017
[email protected] MIA (Miami international airport) was amazing and saved me from being glutened. The American cheese they use contains gluten so she had my order changed immediately. The hamburger bun tasted like a normal bun. I'm so thankful for this app so I was able to eat safely while waiting for our flight. She also gave me the card and crossed off everything I couldn't have in he menu so if I go to another Counter I would be safe!
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August 03, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
Gluten free menu. Dedicated fryer gluten free sweet potato fries. Great food. Have eaten here many times and felt great after. Staff really nice.
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July 27, 2017
369 S California Ave, Palo Alto, CA 94306
I used my Nina on the bun and sweet potato fries- they tested positive for gluten. I specified that I had a gluten allergy and to be careful about cross contamination.
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July 26, 2017
1451 Broadway, New York, NY 10036
Awesome gf place!! Great burgers and fries!! I wouldn't try the shakes because they serve malts for regular customers and they might use the same blenders as the shakes. But overall good gf burger joint!!
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July 21, 2017
11922 Democracy Drive, Reston, VA 20190
Disappointed that things have changed so much since we last visited...beware cross contact ...fried items stick with something simple
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July 17, 2017
1451 Broadway, New York, NY 10036
Reliable and have a separate fryer for the Fries. Servers not uniformly knowledgeable but if you are patient and work with them it helps, for example got different answers on whether the pickles are GF. But after three or four visits our Celiac son has not gotten glutened yet and that is our standard. Only thing that would make a meaningful improvement in our view is getting a better bun. Shake Shack and some other places have figured it out; there are much better versions than Udi's out there (sorry Udi's!).
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July 16, 2017
1451 Broadway, New York, NY 10036
My daughter was so excited to get a gluten free hamburger on a bun that tasted good and didn't fall apart when you picked it up. Customizing your burger added to the fun experience. We ate at the bar and Katerina was super friendly. It is definitely a great place to try!
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June 24, 2017
39350 Paseo Padre Pkwy, Fremont, CA 94538
Counters in general are consistently good. I've eaten at them regularly and have never gotten sick. This location had excellent service and the burger was cooked exactly as ordered. One of my favorites!
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June 24, 2017
1451 Broadway, New York, NY 10036
Very nice place for younger kids for gluten free. Not completely celiac friendly but good for GF.
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June 20, 2017
850 Mansell Rd, Roswell, GA 30076
I took precautions at this place and my order was most definitely gluten free. I stressed the importance of celiac to my waitress and she assured me that I was in good hands. Later that night I was extremely sick, and we called the restaurant to make sure everything I ate was gf. Turns out, the bread that the waitress had given me was gluten sourdough bread. Just want to let you guys know so you're extra careful eating here. However it was a little while ago so things might have changed.
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June 17, 2017
1451 Broadway, New York, NY 10036
Pretty cool and relatively quick burger joint that has sandwiches and salads too. Crumbly gf bun but gf fries were to die.. great overall choice
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June 17, 2017
50 N Central Ave, Phoenix, AZ 85004
Had lunch here yesterday with 8 yo GF son. Full GF menu to create a burger and also sandwiches and a few other items. Dedicated fryer - great shoestring fries! Son loved it, no problems. Rest of family enjoyed menu too. Staff was very knowledgeable. Would eat here again!
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June 09, 2017
Very knowledgeable. GF burgers, buns and fries.
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June 08, 2017
Wonderful food!! Definitely Celiac Friendly!!!
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June 06, 2017
1451 Broadway, New York, NY 10036
Dedicated fryer and GF bun, although bun is not the greatest. It's very crumbly/mushy. Burger on greens is an excellent alternative though!
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June 04, 2017
2580 W El Camino Real, Mountain View, CA 94040
Love the chili cheese fries (which are safe as they have a separate gluten free fryer)! The HD Chicken sandwich is also really great on their gluten free bun. This place has a good amount of gluten free options so you can go frequently and mix it up each time by creating your own burger or, if you're like me and have favorites, it's also a good and safe place to go regularly and get basically the same thing each time 😊 I personally find it really nice to have a good local place I can safely eat at regularly.
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May 27, 2017
50 N Central Ave, Phoenix, AZ 85004
Excellent burgers with so many options, including french fries that have a dedicated fryer!
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May 27, 2017
1451 Broadway, New York, NY 10036
Outstanding gf menu. Dedicated fryer. Really helpful staff. Fun atmosphere. Incredibly reasonable prices for the area.
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May 21, 2017
Seriously fantastic food and the service staff was very knowledgeable and accommodating. Dedicated fryer, so I got to have sweet potato fries! I also had the "tuna burger in a bowl" (a tuna patty atop a bed of organic greens). It was absolutely delicious! I really wish I had access to a restaurant like this at home. Can't wait for the opportunity to eat there again.
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May 19, 2017
4211 Waialae Ave, Honolulu, HI 96816
Food was pretty good. Gluten free fries, buns and menu. Service was a little below average.
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May 18, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
Always a treat! My fav is the chili cheese fries and spiked milkshake with titos tequila. The kitchen manger knows everything that is safe and they make everything from scratch!
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May 13, 2017
1451 Broadway, New York, NY 10036
We were looking for something that was close to the Sondheim theater 🎭 and would be pretty quick and not super expensive (remember this is Times Square). My husband and I both had turkey burgers and enjoyed them. We were handed a coupon for fries when we walked up to the door and they were very good - shoe string style. I'm GF and they had a separate menu for me The GF bun was very tasty. We finished off with root beer floats. The wait staff was friendly and efficient. The restaurant was clean and well lighted. I would check it out when you're in Times Square
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April 27, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
My celiac hubby ate here off the GF menu, loved it and didn't get sick. Our non-celiac kids also loved it, so it's great for the whole family.
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April 18, 2017
41 W Hillsdale Blvd, San Mateo, CA 94403
Ordered gluten free bun, and clearly received sourdough bread. When I complained I thought this wasn't gluten free, the waitress was rude and snippy at me and refused my table service the rest of the night. No compensation, nobody sent it back to the kitchen … there are many decent Counter locations nearby, this is not a good one.
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April 14, 2017
4211 Waialae Ave, Honolulu, HI 96816
Gluten-free, easy to customize menu and a conscientious server! (I mean a legit GF menu - separate, pre-printed menu with only GF items, not a regular menu with some options marked as GF-able.) Super selection of burgers, salads, sandwiches, and (for the adults) cocktails and (not GF) beer. They have two fryers; our server said one is supposed to be reserved for GF but she had her doubts so she went to investigate herself, before we could even suggest it. She reported that the two fryers are next to each other and, while the chefs try, she couldn't guarantee no XC, so we didn't chance it. (She has a family member w celiac so really understands.) Overall, a solid and well-meaning effort, but I'll probably write corporate to suggest that they separate or put a partition between the fryers. Still definitely worth checking out, but proceed w caution on the fries.
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April 09, 2017
3505 E Monarch Sky Ln, Meridian, ID 83642
We eat here all the time. They have gluten free buns and bread. Awesome gluten free menu - actually one of the best I've ever seen! We love their milkshakes, chili, burgers, and sandwiches. My favorite meal is the banana split milkshake, sweet potato fries and gf grilled cheese. Yum!!!!!!
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April 08, 2017
850 Mansell Rd, Roswell, GA 30076
Wonderful food - nice, big gluten-free menu. Waiters are knowledgeable!
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April 07, 2017
3055 Olin Ave, San Jose, CA 95128
lots of great options, including fries that are safe to eat! we will definitely be back.
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April 04, 2017
11922 Democracy Drive, Reston, VA 20190
Food was ok. Not sure I would return due to customer service.
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March 23, 2017
41 W Hillsdale Blvd, San Mateo, CA 94403
Great GF food and great attention to making food for those with Celiac.
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March 19, 2017
1451 Broadway, New York, NY 10036
It was nice that we were asked by the greeter if anyone in our party needed a gluten free menu. The gf menu had a lot of options even fries and sweet potato fries. They have a lot of options for customizing your burger. Enjoyed my meal here.
Gluten-Free Features
- Bread/Buns
- Burgers
- Celiac Friendly
- Fries
- Gluten Free Menu
Categories
- Dairy-Free
- Fast Food
- Kid Friendly
- Lunch
- Pescetarian Friendly
- Restaurant
- Vegan Friendly
| Monday | 11 am - 9 pm |
| Tuesday | 11 am - 9 pm |
| Wednesday | 11 am - 9 pm |
| Thursday | 11 am - 9 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11:30 am - 9 pm |
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