The Counter
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1 week ago
Celiac friendly Some places make such a big deal out of accommodating people with special dietary needs, it’s nice when you find a place that gets it right. Gluten free buns for their delicious build your own burgers, tons of topping options, vegan burger and cheese options, and a dedicated gluten free fryer. I had a delicious bison burger on gluten free bun with goat cheese, onion, grilled pineapple, bacon, and avocado with a side of sweet potato fries. Best meal I’ve had in a long time and was not made to feel like it was any problem to accommodate my needs.
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Celiac
3 weeks agoMy daughter and I both have celiac disease. we ate here safely and our server was very proactive in being cautious for us. I feel safe eating here again.
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3 months agoWe very much enjoy eating there, they understand what gluten-free is. They offer gluten-free buns and options.
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4 months ago
Not celiac friendly I have CD. I requested and received the Gluten-free menu. I ordered a GF sandwich and made sure they knew it was the GF version. When I received the sandwich, I asked again if it was GF because it looked like regular bread- The waiter assured me that it was. It was not. I got sick shortly after I began eating. They blamed the business of the restaurant on the kitchen and waiter's error. While they were highly apologetic, what if I had an allergy instead of CD? Never going back.
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1 year agoCeliac friendly One of the best gluten-free burgers we have run across. My wife has gluten tolerance issues among others and has been missing a good burger, with bun, and fries. We have been getting by with her getting a bunless burger from In-N-Out. The lettuce wrap drips grease and just does not give the same experience as having buns. Most places have bland or just bad gluten-free buns. This place delivered a great meal, burger and fries that taste like a good normal meal. This is a rare find and one my wife value greatly.
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Celiac
1 year agoCeliac friendly Separate gluten free menu. Separate fryer and preparation areas.
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Celiac
1 year agoCeliac friendly I absolutely LOVE this place! The food is amazing and they prepare GF menu items on separate surfaces. I've never had a reaction from eating there. It is a bit pricey there, but the quality of food and peace of mind that I won't have a gluten reaction is well worth the cost!
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Celiac
2 years agoCeliac friendly Knowledgeable staff and clear menu choices for the gluten intolerant. Quality of the buns better than the typical supermarket gluten-free brands.
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Celiac
2 years agoCeliac friendly Delicious safe food for a fair price... leave stuffed and happy every time
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Celiac
2 years agoCeliac friendly Everything is outstanding, but especially the dedicated frier fries. SO GOOD. decent GF bun and good awareness by the wait staff, too!
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Celiac
2 years agoWe have eaten here a few times. Food is excellent. They have a separate fryer to cook the french fries. Gluten free buns and my daughter and husband who have Celiac are fine after eating here.
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2 years agoThey have a great veggie club and I sub for the GF bun! It's amazing with the sweet potato fries. One of my favorite spots in Walnut Creek for some GF lunch
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Celiac
3 years agoNot celiac friendly they rely on manufacture's statements and Fda guidelines rather that what is safe. after lots of discussion and written instructions, the wait staff talked the kitchen through my order - which arrived with grill marks anyway. DO NOT get seasoning on your fries!!!! the manager was apologetic, and I appreciated it. still, I wouldn't eat at this chain ever again unless they went 100% dedicated facility. I was trying to be nice to an accommodating friend who found the place, and my table mates were pretty uncomfortable. I doubt I'll be eating out with them ever again.
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Celiac
3 years agoCeliac friendly The waiter here was amazing! They told me they would do mine in a separate saute pan so it never touched the grill! He understood celiac disease and food allergies! He stressed to the kitchen the importance of my order (I could overhear it). Could handle the dairy allergy as well. Bonus: Udi's Gluten Free Buns!
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Celiac
5 years ago
This place was awesome! The staff were extremely friendly and gave me a well laid out allergen menu, clearly identifying items containing gluten. I have not been able to have a gourmet burger WITH a bun in forever! The bun itself was very good too. Sometimes I find it very difficult to find gluten free bread products that don't make me sad... They have a separate fryer, so I was able to have french fries too, which were delicious! I will definitely come back. Only reason I gave 4 instead of 5 stars is because my burger with the gf bun an two add ons was $11.00. Other than the price --AMAZING!
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Celiac
5 years agoBuild a burger has option gluten free bun very easy and everyone liked it.
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5 years ago
It's really great to go here if you are GF and others in your party are not. The fries are just great and it is so unusual to be able to have French fries in a restaurant that I almost go there just for that. You can have a bun, or not. Extensive selection of GF condiments and spreads. If only the milkshakes were GF it would be close to perfect for a GF burger place.
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Celiac
5 years agoEnjoyed a great burger on a GF bun with fries cooked in a separate fryer. they have a great allergy menu which breaks down all food by a host of allergies. Really tasty, GF and more. Thanks The Counter.
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5 years agoWho even needs a roll? Just load on the toppings and get it in a bowl of fresh organic greens? Most spreads are gluten free. They have a guide to help you navigate through!
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Celiac
3 days agoCeliac friendly 725 W 7th St, Los Angeles, CA 90017
Fantastic food and the server took care
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Celiac
2 weeks agoCeliac friendly 6416 Irvine Boulevard, Irvine, CA 92620
Really great for people with Celiac. Separate GF menu. The manager is always wonderful about making sure my food is safe. I’ve never gotten sick here.
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Celiac
2 weeks agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
Absolutely delicious and safe!! Definitely go between 3-6 if you can to avoid the busy times. I got the grilled chicken with bacon/cheddar/avocado/ranch, SO GOOD. Chose no bun, though the GF bun looked good. Will definitely come again and hope to see some in the Midwest!
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Celiac
3 weeks agoCeliac friendly Just came back from a mission trip in Cuba. Had to carry all my food. Hadn’t eaten any real food in a week. They have GF hamburgers and FRIES. Saved my life. Rosemary knows her stuff. She has done some study on GF
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Celiac
3 weeks agoCeliac friendly 6416 Irvine Boulevard, Irvine, CA 92620
Excellent staff, excellent gluten free food, and the fries are cooked in a dedicated fryer. I have yet to get sick at this restaurant. The staff seems to understand gluten free eating, but you will need to ask for a gluten free menu.
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Celiac
3 weeks agoNot celiac friendly 2901 Ocean Park Boulevard #102, Santa Monica, CA 90405
Delicious but I got super sick within an hour. The waiter didn’t seem to be paying a lot of attention, I shouldn’t have trusted. I’ll try again if I’m starving but I’d give them a thorough talking to and not trust unless I get full attention
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Celiac
1 month agoCeliac friendly Had a burger on gluten free bun and Rose helped me with GF toppings. Did not get sick. I have celiac.
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Celiac
1 month agoNot celiac friendly 1451 Broadway, New York, NY 10036
I Nima tested the fries and cheese burger with GF bun. Both came back with gluten found.
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Celiac
1 month agoso happy to find this place! Rosemarie, the hostess, walked me through the menu, crossed off everything I could not eat. they have a separate fryer for French fries and gf buns for burgers.
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Celiac
1 month agoCeliac friendly 725 W 7th St, Los Angeles, CA 90017
Awesome food. Staff was very helpful in answering questions. Our server didnt have the answer to an ingredient question, went in kitchen and took photo of container to shows us. We will b back.
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Celiac
1 month agoKnowledgeable staff, great burgers and dedicated fryer. A rare find for airport food!
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Celiac
1 month agoCeliac friendly 7919 Sunset Blvd, Los Angeles, CA 90046
Staff is knowledgeable. I ordered fries because I know other The Counter spots have a dedicated fryer. But since i wrote “Celiac/gluten allergy” on my order, someone called me and told me their fryer isn’t dedicated because their kitchen is too small at this location. I really appreciated them calling to tell me.
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Celiac
1 month agoPeggy crossed all the gluten items off the menu for me. I was able to build my burger to my liking. Even the fries were safe.
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2 months ago20 Suffolk St, Dublin, Ireland 2
Great burgers and fries. Solid option for a GF lunch, food atmosphere.
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2 months ago
50 N Central Ave, Phoenix, AZ 85004
Less than 25% occupied and service was very slow. Over charged initially. GF bun for hamburger could have been better. No prices on the gluten free menu.
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Celiac
2 months agoCeliac friendly 9110 Strada Pl #6130, Naples, FL 34108
There was a separate gluten free menu that was very convenient. They even had a gluten free bun—not the best i have ever had but not the worst. The truffle fries were delicious.
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Celiac
3 months agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
took my many food allergies into account. Food was excellent, did not get sick. GF buns, bread, french fries. GF Menu. Also ordered from GrubHub and the order was delivered perfectly.
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Celiac
3 months agoCeliac friendly 4786 Admiralty Way, Marina Del Rey, CA 90292
Separate gluten free menu. Fantastic gluten free bun. Separate fryer for the fries. Staff is knowledgable about celiac and cross contamination. Love this place!
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3 months agoCeliac friendly 2580 W El Camino Real, Mountain View, CA 94040
Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite. The servers tend to be informed about GF needs.
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Celiac
3 months agoCeliac friendly 1451 Broadway, New York, NY 10036
This place is awesome. The gluten free bun was delicious. They also have a separate fryers for the fries. I have a severe food allergy and ate there and was completely fine. Would love to go back.
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Celiac
4 months ago50 N Central Ave, Phoenix, AZ 85004
They have a separate gf bun...burgers are awesome!
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Celiac
4 months agoCeliac friendly 369 S California Ave, Palo Alto, CA 94306
Fries are gluten free depending on the day. Always ask. Knowledgeable manager at Cal Ave in Palo Alto location told me they share a fryer with gluten on some days and some days not. They clean the fryer out nightly. Gf buns amazing.
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4 months agoCeliac friendly 4601 Washington Avenue, Houston, TX 77007
I’ve eaten here 6 times over last 2 months, and have never had a reaction. I’ve a very, very sensitive Celiac sufferer. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac. Many, many options available. Good parking available in garage in back- enjoy!
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Celiac
4 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Really good fries and burgers!
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4 months agoCeliac friendly 2901 Ocean Park Boulevard #102, Santa Monica, CA 90405
The gourmet burgers were very delicious. They serve the burgers on GF buns and we shared a GF batch of fifty fifty fries. (Half shoe string fries and half sweet potato fries).
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Celiac
4 months agoCeliac friendly 20 Suffolk St, Dublin, Ireland 2
I loved the burger, you can male your own burger with gluten free bread. They also have orchard thieves which is my favorite kind of cider. We paid 38€ for 2 burgers, 3 ciders and sides. 4 stars because they don't have any gluten free dessert (only ice cream but who wants ice cream with this cold?)
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4 months agoNot celiac friendly Terminal 7, 1 World Way, Los Angeles, CA 90045
No gluten free menu at this location
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4 months ago1451 Broadway, New York, NY 10036
Absolutely delicious burger and sweet potato fries! I will return!
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Celiac
5 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Amazing gluten free menu! My Coeliac husband was not unwell after eating here. Server knew exactly what was gf. We didn’t like the drinks we ordered and they kindly swapped FOC. Above and beyond here. Make sure you time your visit before the lunch/dinner rush as it does get busy.
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Celiac
5 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Incredible burger. Fries were great and gluten free. Servers very careful and knowledgeable. My daughter is very sensitive and did not get sick.
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Celiac
5 months agoNot celiac friendly 1451 Broadway, New York, NY 10036
Does your gluten free but have egg in it? Waitress: No it doesn't there is no dairy in it. She checks and it does have egg.
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Celiac
5 months agoCeliac friendly 50 N Central Ave, Phoenix, AZ 85004
The staff and food are very knowledgeable. The burgers and fries taste fresh. Staff very friendly. Highly recommend this restaurant.
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Celiac
5 months agoCeliac friendly 2981 Michelson Dr, Irvine, CA 92612
fabulous build your own burgers. gluten free menu. great service, atmosphere. a definite favorite in Irvine
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Celiac
6 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Went here twice while in NY. So happy to have a safe burger and fries! The fries are very thin and very crispy and some of the best fries I have ever had. So nice to be able to build my own burger too with tons of GF options. Great to have the option of a lettuce option as a wrap if you avoid grains. Staff was helpful and knowledgeable both visits. Would for sure go back.
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6 months agoNot celiac friendly Terminal 7, 1 World Way, Los Angeles, CA 90045
I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.
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6 months agoCeliac friendly 4211 Waialae Ave, Honolulu, HI 96816
I choose this place because they did have a separate gluten free menu along with a build your own burger menu for gluten free, it's one of the few places that had this. my boyfriend got the Mahi Mahi burger, however he was not a fan of the bun, but it wasn't the worst.
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6 months agoCeliac friendly 725 W 7th St, Los Angeles, CA 90017
Fantastic burgers and super knowledgeable staff.
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Celiac
6 months agoCeliac friendly 2580 W El Camino Real, Mountain View, CA 94040
GF menu is robust with a wide variety of choices. Server knowledgeable and, best of all, food was ah-mazing.
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Celiac
7 months agoNot celiac friendly Terrible experience. I was very clear about my allergy and my grilled cheese came out on gluten-filled Texas toast. I asked if it was gluten free and the server said "it's just bread and cheese, so yeah". I only knew this was not gf because I had been to a different location before. I said I need gluten free and he was surprised I needed my bread to be gluten free. I am still in shock. When my gluten free grilled cheese came out, it wasn't cooked at all. Just cold cheese on a bun. The sweet potato fries were cold also. This location is an embarrassment to The Counter franchise. The location in NYC has always exceeded my expectations.
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7 months ago50 N Central Ave, Phoenix, AZ 85004
Went to a conference and ate here five times. Food was really good and staff was great. It has been one of the best places I've eaten at when I travel.
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Celiac
7 months ago3055 Olin Ave, San Jose, CA 95128
Staff was very nice and friendly but the gf menu was overwhelming, they gave me folder and I had to search for gf item by item
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Celiac
7 months ago9595 Six Pines Dr #1000, The Woodlands, TX 77380
Seems like this place has the potential to be safe, but there was a nearby concert this evening and a huge influx of customers trying to eat topped with only three waitstaff...they were overwhelmed. My "gluten free" dish I ordered off the gluten free menu they specifically brought to me came out with the same type of bun the rest of the family got...obviously not gluten free. I sent it back and it came back out just a few minutes later on a gluten free bun...obviously cross contaminated. Unfortunate as we had already waited over a hour for our food.
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7 months agoHostess extremely knowledgeable on GF options, which are plentiful.
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Celiac
7 months agoCeliac friendly 20 Suffolk St, Dublin, Ireland 2
Awesome gf burger options! Sweet potato fries are amazing.
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Celiac
8 months ago725 W 7th St, Los Angeles, CA 90017
GF bun was delicious and so were the shoestring fries! Great service and awesome choices for everyone!
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8 months agoCeliac friendly 12117 Ventura Blvd, Los Angeles, CA 91604
I feel very safe eating here! They have gluten free buns and delicious burgers! 100% my go to burger spot. The fries are also safe to eat!
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Celiac
8 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Great burger love being able to choose every part of my burger. (I don't like any burger sauces) really fresh and what I call a clean burger, no grease! total gluten free menu
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Celiac
8 months agoCeliac friendly 1451 Broadway, New York, NY 10036
Shannon, our waiter was very knowledgeable, friendly and assured me there would be no cross contamination. He was right and it was hands down the best burger and sweet potatoe fries I have had in 5 years!
Gluten-Free Features
- Bread/Buns
- Burgers
- Celiac Friendly
- Fries
- Gluten Free Menu
Categories
- Dairy-Free
- Fast Food
- Kid Friendly
- Lunch
- Pescetarian Friendly
- Restaurant
- Vegan Friendly
| Monday | 11 am - 9 pm |
| Tuesday | 11 am - 9 pm |
| Wednesday | 11 am - 9 pm |
| Thursday | 11 am - 9 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11:30 am - 9 pm |
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