In theory the platters should be gluten free if you don't get the pita but they keep the chicken in the same bin as the pita for some reason? Every Halal Guys location does the same thing but the gyro meat is in its own container. So strange and unaccomodating of customers who are vegan/vegetarian or have gluten sensitivity. Skip this place!
— Not very
— No gluten-free information on the menu
— Not Much/None
— Average
TERRIBLE. Two different people recommended the (non GF) pita bread to me saying "it's not fried" even after I specified that I am a celiac. Then when someone else informed them "it's still bread" they pointed to the chicken as the only GF item--except it was touching the pita on the grill. Never. Again.
Halal Guys has a list of allergens that items on the menu may contain. Beef contains gluten but chicken does not. Rice.and other main dishes also do not. Desserts and side of pita etc does. Having things listed.convienetly online made it easy to make positive choices.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The best GF falafel in Dallas on lowest Greenville Ave.
— Separate gluten-free menu
— Not Much
— Excellent
While the food tastes decent, the staff is not knowledgeable in the slightest for allergies. I've had to ask for a manager to make my food because someone thought it was okay to just take the pita off my platter when I told them I was allergic. They really need to work on their food safety and allergy training before someone goes into anaphylaxis on their watch.
— No gluten-free information on the menu
— Not Much
— Average
Just be careful if you have celiac. DO NOT order the meats, which the menu lists as GF. As the previous reviewer said, they cover them with pita once they are cooked. I told them this is terrible for allergies and they can’t say the meat is GF. They did not seem to care. I’ve had the falafel. It did not make me sick but wasn’t the greatest falafel in the world either. They also don’t change gloves unless you really push. Generally, they are not great on allergy practices and the staff aren’t trained very well. Too bad.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Was so excited to try this based on their website and chatting with employees outside at opening. However I walked in at lunchtime and noticed all the pre-sliced meat was covered in pita (guessing to keep it warm and fresh). There was no line, so I mentioned I had Celiac and gestured to the pita to see if there were other options I could order safely, but the three people on staff were confused. I suggested “wheat allergy?” and received the same looks. The staff seemed nice and food looked good, but with the obvious cross-contamination and lack of understating of Celiac I wouldn’t risk it.
— Not at all
— No gluten-free information on the menu
— Not Much