The restaurant had many awards displayed and had a fun atmosphere. The kids menu was also fun. Unfortunately, it was not a celiac or allergy safe restaurant.
I have celiac, but often say I have a wheat allergy because so many people are unfamiliar with what celiac is.
When I told our server that I had a wheat allergy and asked if she could make a note so the kitchen could be careful not to cross contaminate, she gave me a funny look but said ok. Just to be sure, I asked the person that brought our food out if they use separate toasters for gluten and non-gluten items- they do not. They only have a shared toaster. The lady that brought our food asked if I wanted her to take the toast back and remove it from our bill. I said I would appreciate it since I couldn’t eat it. Our waitress came by and asked if I wanted a different kind of bread and I again explained that I have a wheat allergy and can’t have regular bread or anything with wheat. She then asked if I wanted a biscuit (made with wheat) instead since they aren’t toasted. She clearly didn’t understand what a food allergy was.
I did eat the rest of my meal (eggs and hashbrowns and bacon) because I was traveling and hadn’t eaten for a while, but a few hours have passed and I’m super sick now.
The food itself was eh. It wasn’t bad but wasn’t great either. My husband got chicken fried steak and my BIL got biscuits and gravy and those meals both looked really good. If you don’t have allergies, it might be an ok place to eat but I definitely wouldn’t recommend if you have celiac or allergies.
Went here for breakfast. My daughter (celiac) had gf kids pancakes, sausage, and hot chocolate. She didn't feel well after so we assume there was cross containmenation. My husband (celiac) had a huge omlet with gf toast and strawberry jam. He enjoyed it and was not sick after.
Great experience. Had the GF waffle and it was delicious.
Lots of gluten free options. Good gluten free pancakes and french toast too!
I was given a tip by someone that I could safely have omelette, eggs, toast and bacon here. I ordered poached eggs with gluten free toast and confirmed when I ordered that they still have a separate toaster for GF. Happily enjoyed my breakfast and did not get sick. I was told that the pancakes would not be celiac safe because of cross contact.
I had an omelette and it was amazing!!
The waitress told me they have a separate GF toaster but NOT a separate griddle for pancakes, etc. So I had an omelet and toast and it was delicious.
If it wasn’t for the toothpick I would have been afraid the huge pancakes I got weren’t GF. They were and they were excellent and fluffy. I asked for strawberries and whip on the side and was surprised when they brought out fresh sliced strawberries not the syrupy goo you get at diners. They also have some GF cookies and baked goods. Eggs and bacon and stuff are also safe and standard. Bacon was a bit too salty for me. Tip: ask for hash browns crispy otherwise they come out as soggy shredded white greasy potatoes.
Stopped mid afternoon. Serve breakfast all day and menu includes gf French toast and gf pancakes. Wait staff knew gf offered on menu but limited in knowledge of celiacs. Cook however must have known more and when food was served waitress mentioned gf French toast was made on a separate part of the griddle. Also offered gf monster cookies. No reaction from our celiac to French toast or cookies.
I wanted a specific omelet with wild rice in it and asked if it was gluten free but my server had no idea. They were busy so I didn’t want to be an additional stressor by asking her to go ask the kitchen. The server said they had gluten free bread and pancakes, and also went to mention the pancakes were very good. I took her word for it and got an omelette with a side of one pancake. I’m only gluten intolerant and so I can handle the shared kitchen utensils. I was quite disappointed in the pancake though. It was served 5 minutes before my omelet and the rest of my party’s food so was cold and dry by the time I ate it. The pancake was bland and crumbly. The omelette was good but over priced.
I used to eat there a lot. Then I got Dx with Celiac. Went for pancake & I thought it was exactly like a regular pancake. Next time the pancake was obviously GF. My guess, the wait person didn't put in correct order or cook screwed up. Luckily I was still going through Gluten withdrawls & blamed everything on that back then 🙄
Gluten free pancakes are very good! Highly impressed with the staff as well.
I've eaten at Keys for years, once I found out they had a lot of gf options for breakfast. The pancakes are equally as generously enormous as the wheat kind and fill or overhang the plates, fluffy and great tasting. GF bread is available for sandwiches and toast HOWEVER, it is more than disappointing that they use a SHARED TOASTER (the rotating wire coveyor kind) which for very sensitive people is quite risky. Over the years my sensitivity has declined with strict adherence, so a very minor glutening isnt near what it used to be, so I have had their toast on and off and have been lucky so far to have had no issues. But consumer beware!! ALSO, this Keys location clearly has not trained their kitchen staff on the gfree toast because unless I specifically ask for it to come out "dry" half the time it comes out with butter already on it, which is done by a common use melted butter container and a brush!!! So I say, the heck with toast, go for the pancakes with strawberries and whipped cream, or blueberries mixed in... they're to die for! Omlets are consistently good too!
I usually get a gluten-free sandwich or gluten-free pancakes here.
Love this place! The GF pancakes are amazing, I've never gotten sick eating them, add blueberries to make them even better. The atmosphere is one of the loveliest in the area, cozy and friendly and fun (watched the cooks dance as the made food!). The GF toast is no so great, it's thin and grainy (it's Udi's, so meh) and also doesn't have a dedicated toaster. I've gotten contaminated from it. Never had an issue with the pancakes, I just wish they had GF Buckwheat pancakes. Their buckwheat were the best.
I choose to be gluten free, but I think key's tries hard for those who do not do it by choice. They asked me if they could put my sandwich on the grill to be sure they did not cross contaminate.
I was glutened. So was my mom, waiter was not great either.
My mother and I both got sick. May have been an off day? Our server was not good and it seemed like we were a burden to him for asking about the gluten free. I had a great experience in the Roseville location...
They have gluten-free toast on the menu but the waitress told me that it goes in the same toaster as normal bread and they have no other options except having it untoasted. They also have a shared griddle that they do not clean for gluten-free customers.
That being said, I had a delicious steak & cheese sandwich. So just be aware that their advertised gluten-free items may not actually be celiac safe, make sure to ask your waitress.
both times I ate anything gluten free I got sick, my hubby did to and he doesn't have celiacs. not sure what was going on but never eating there again.
Really good GF pancakes and waffles. Staff was knowledgeable about GF and friendly. Location is tiny and very busy while we there, but food was worth the wait.
Gave options, but no gluten free menu. Staff were not knowledgeable and even dismissive about the need to prepare separately to avoid cross-contamination.
GF pancakes are phenomenal. I have celiac and did not get sick
Very accommodating and certainly knew GF options and constraints (server even came to tell us the GF toast would be an extra minute because they use a separate grill).
Went here for lunch and it was great! keys had a lot of options for me being dairy and gluten free. But be careful as they do share the same kitchen space.
Fast serviceTasty Pancakes friendly staff
Udi's buns for sandwiches and the most delicious GF pancakes from mix with fresh fruit mix ins available. Huge servings.
Love the gluten free bread!!
I ordered a tuna sand which on gf bread and was given a tuna sand which on regular, gluten-filled bread. Thankfully I recognized it and sent it back without eating it. My daughter ordered a burger with no bun. It arrived with weird yellow stuff on it. I asked and was told the cook accidentally put cheese on it and then scraped it off. The house gf chocolate cupcake is super dry. I thought it was inedible. Our server was nice and took some money off our bill, but I won't be back.
Literally the best gluten free pancakes I have ever had. And they are bigger than your head. I would suggest sharing. So good and I didn't get sick
Great cafe food, separate gluten-free menu, at least one gluten free dessert in the case available, and can order others to take home.