Gluten-Free at Sub Zero Nitrogen Ice Cream

I love sub zero, I’ve been there loads of times and haven’t had any problems, and they were very good with both my celiac and dairy allergy. However this last time, new people were there and they didn’t speak very good English, I told them about my allergy, and they got fresh scoops but put a waffle cone in it, so I had them remake it, the right way, and they didn’t charge any extra, so I guess that’s good. Luckily I didn’t have a reaction.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Horrible experience. My daughter waited in line an hour and the employee said they have no gluten free options, even though there were several comments online stating that they do. He was clueless, and not willing to discuss options at all. My daughter left with nothing after waiting an hour. Poor customer experience

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

The workers were young but did a fantastic job preparing my celiac daughters ice cream. They used clean bowl and spatulas. This place was a cool experience. First you choose your base (milk type) then flavor and toppings. Could be made dairy free as well. They add all the ingredients then blast a mixing bowl with nitrogen freezing it and scraping the sides. A bit pricey but it was really good! The workers were super nice and friendly also.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This place was great. I asked about contamination as my son is a severely reactive celiac and they used clean utensils, new ice cream (and toppings!), washed surfaces and hands prior. I was very impressed and my three year old was very happy! Will definitely go back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for takeout
• Good with other allergies
• Offers outdoor seating

Every time I've gone in this establishment, they don't cross contaminate and you can watch them make it right in front of you. If you have a latex allergy, they will replace their gloves for you.

Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for takeout
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for takeout
• Good vegan options
• Offers online ordering

Delicious GF ice cream! Choose a base including ice cream, custard, yogurt, lactose free, coconut milk, Vegan, or sugar-free. Good choice of flavors & mix-ins.

Celiac friendly?

Yes

Celiac friendly?

Yes

Employee was very knowledgeable. Claimed corporate policy was that all bases and flavors were GF. Acknowledged that toppings were not necessarily GF. Good experience!

From a GF perspective. No gluten free menu and employee thought gluten was dairy. Did offer to text the manager. Would not recommend.

Website said gluten free, person working had no idea and directed me to sugar free....

Celiac friendly?

No

I'm giving this one star because the employees were friendly. However the ice cream was overpriced and honestly extremely gross. As far as gluten containing, most of the mix ins were but most of the flavors were safe.

This place is so awesome. They use liquid nitrogen to freeze each individual dessert and they use a new bowl when they make each one to avoid cross-contamination. You can choose from ice cream, lactose free ice cream, sugar-free ice cream, yogurt, or vegan ice cream and they will put anything you want in it. Only thing I had to specially request was no waffle cone and for them to rinse the scoops they use when they make it. Awesome for the gluten/lactose challenged!

Celiac friendly?

Yes

Very good ice cream. Almost everything is gluten free. They list on the menu the couple of flavors that are not gluten free and the mix in's are pretty much self explanatory. You watch the entire process so it's really cool to watch and a fun treat!

Took amazing care with my ice cream. they have a list off to the side with which flavors are GF, DF, and vegan. used fresh clean bowl, utensil s, and took mix ins out of the prep area to prevent cross contamination.

There are tons of options for Vegans and celiac, everything is made fresh to order and customized for every customer. they use liquid nitrogen to freeze right in ftont of you!! very good and really fun!!

They have more than 40 options of flavors for celiac. Everything is made separeted and sanitized.

Celiac friendly?

Yes

Celiac friendly?

Yes

Loved the non-dairy almond milk option!

Love this place. We are GF/CF and never had an issue.

Dairy free options as well as GF. They'll give you an "allergy bowl" to use with your order. The staff is knowledgable about what is GF and will get the "mix-ins" from the back if you ask.

Celiac friendly?

Yes

If you like ice cream this is NOT the place. What they give you is GF but is not ice cream just frozen milk with syrups

This is a really cool place. All of the ice cream bases are gluten free, so it's a good start. When I asked about gluten in flavorings and add-ins, they didn't just try to guess, they checked. The mix-ins are stored side by side, though, and cross-contamination seems hard to avoid. They are arranged well - gf add-ins are farther back and they aren't dragging a spoon over them all the time, which helps. Each add-in uses a separate spoon, too. I'm celiac and didn't get poisoned, but it's quite possibly a risk.

Very allergen friendly facility, of all allergies (not strictly gluten/wheat). All of the desserts are made to order in completely separate, individualized bowls with freshly cleaned and sanitized utensils! One can create hundreds of different flavor and mix in combinations. The staff is also very knowledgable, and all allergies are handled by a supervisor (even though all staff is trained). Have never gotten sick, highly recommended!

Celiac friendly?

Yes

Celiac friendly?

No

Very allergen friendly facility, of all allergies (not strictly gluten/wheat). All of the desserts are made to order in completely separate, individualized bowls with freshly cleaned and sanitized utensils! One can create hundreds of different flavor and mix in combinations. The staff is also very knowledgable, and all allergies are handled by a supervisor (even though all staff is trained). Have never gotten sick, highly recommended!

Celiac friendly?

Yes

Not good, employees unsure of ingredients the frozen yogurt and ice cream mix. Would not recommend.

Celiac friendly?

No

Lots of GF/CF options. My kids love to order their ice cream "crunchy" :)

Finally, a place where a GF/DF frozen dessert fan can find happiness. This store starts with a base and flavors plus an add-in and then freezes your dessert to order. You can start cream, milk, or custard as a base, but they also have non-dairy milks (Almond, Coconut, Soy and Rice). They have a host of gluten-free flavors and add-ins. You dream it, they make it, and it tastes GREAT.

Awesome place,heathy icecream.

This is the BEST place to get ice cream. They make what YOU want for base of ice cream and flavors on the spot. Owners are awesome!!!

They offer "ice cream" made with almond, soy or coconut milk. Then you pick your flavor and mix-ins. We had chocolate flavored coconut milk ice cream with chocolate chips. It was awesome!