The menu had common allergens, including gluten, listed. The staff was knowledgeable and friendly and took time to ensure my meal was safe from my allergens (gluten and soy). They pulled most items from the back to help prevent cross-contact. I ordered a poke-my-way bowl with tuna and salmon. Lots of veggie toppings and GF sauces available. Recommend!
The staff was very knowledgeable about what items had gluten and what did not. He was very helpful in making my bowl. It was delicious!
Horrendous allergen training. They couldn’t point out what was gluten free and what wasn’t. Luckily the menu was mostly labeled. And when they we’re building my bowl, the employee was touching all of the toppings that had fallen out of their containers and placed my lid on a counter with the glutenous crunch topping spilled all over it. She couldn’t understand why I was asking for a new lid and wouldn’t give one to me. Would not return here or to other poke works give their lack of allergen training.
Ordered from here a few times! Really good poke, just for awareness their soy sauce isn’t gluten free so I always bring my own or add it home and just get it no sauce. They were happy to wash hands/ change gloves/ wipe down anything.
Items clearly labeled if they contained gluten. Safe friendly and advised which items contained gluten. Used stainless steel bowls and utensils for making food in front of you.
This place is great. I often get sushi burritos and poke bowls. As long as you make sure you don’t get any of the sauces everything is pretty much gluten-free. I just bring my own soy sauce with me.
Good, fast service! The gluten-free items were all marked as such. They had no issues doing an allergy glove change!
I am a Foodie, and this is the Best Poke Bowl Restaurant I have found thus far....after years of "Research":) Also, the service is quite good, and Dennis the owner is Top Notch and quite knowledgeable on GF.
Owner very helpful! Great food.
They are like sushi chipotle but there are a lot of options even if you don’t like sushi. The owner is very knowledgeable and they use dedicated utensils for each item.
The in-house menus are pretty much useless because only a few sides are labeled as anything at all and most of those that are are not labeled as GF. I used the online menu to decide on a bowl of ahi tuna, salmon, brown rice, classic salt sauce, sweet onions, pineapple, and seaweed which tasted fine and did not sicken me. I asked the staff to change their gloves first which they did, but I got the impression that they didn't know which ingredients were gluten-free.
Be aware the website nutrition page where you build a bowl and it tells you which allergens it contains is incorrect. Many of the “crunch” items, and the seaweed salad all appear to be gluten free on that page. However if you find their nutrition pdf those items are not gluten free.
Online there is chart of what’s gluten free and what isn’t. The staff have no idea. I felt fine after eating there but not a high level of confidence
I left this place without ordering food. The staff member there was not knowledgeable about if the ingredients were gluten free or not. I also asked if they had protocol for cross contamination, and the staff member shrugged. He said, “I would have to go and prepare it in the back.” I asked if that was a possibility and if he would wear gloves (he wasn’t wearing any) and he said, “I guess.” Ultimately, I didn’t feel confident about their safety protocol and so I left. I think it would depend on who is working there, but I didn’t want to risk it.
I would not eat here again, nor recommend this place for celiacs. Yes they did take precautions but I ended up sick . Impossible to not have cross contamination in this place, and staff despite being kind and claiming they were knowledgeable, didn’t know hot to decipher the gf symbol and tried to sell me the miso soup which is clearly labeled as not gf. Hard pass
This is the place we come each time we come to Burlington. Staff are well trained about cross contamination/ allergies. Food is great because we like the raw fish!
Pokeworks is one of my favorite all time spots here in BCS. They have an allergen menu on their website and have quite a few options to get your poke fix. I come here as often as possible!
Workers didn't know what had gluten and what didn't. Only the sauces were labeled at GF or not. I got sick eating the pre-packed Spam Musubi. I had a build your own Sushi Burrito a different day that I chose my own ingredients and didn't get sick. But I had to ask for glove change AND counter wipe down. Lots of chances for cross contamination. I'm Celiac but sometimes I get stuck without food from home and have to chance eating out.
I didn’t get sick here, but only because I only went with ingredients that seemed safe and didn’t have cc. There was only one staff member there who sort of knew which ingredients were gluten free and the others were unaware. If you have an intolerance this place has good options but I wouldn’t really recommend for another celiac- at least this location! (Their food was good and a lot should be gf so other locations might be better)
I eat here all the time and never get sick! I just ask them to change their gloves. Be wary of some of the mix ins as some have hidden gluten (seaweed salad etc.) but just ask and you will be okay :)
By far the best pokebowl i’ve ever had! The fish is so fresh, tender, and tasty. The staff was super cautious when i warned then i had celiac. They changed their gloves and my entire meal was grabbed from the prepared food that had not yet been touched to avoid any cross contamination. she also used new utensils! cant get everything from the menu but you can get majority!
I have eaten here so many times without getting sick. :) when you tell the staff you have celiac they immediately change gloves , they know which available ingredients are gluten free, and are so nice about getting ingredients from the back to mitigate some risk of cross contamination. Don’t be afraid to advocate for yourself and ask questions, the staff is so kind and understanding! I’ve missed eating sushi for so long so I really appreciate being able to eat poke here 💕
Got a delicious poke bowl and the team was very verbal about gluten free toppings on build your own bowl.
I really like pokeworks for the food, it's a great poke bowl place with lots of different options.
However, it is not a celiac friendly establishment. The staff is not knowledgeable about what has gluten, though they have have an allergy guide online. Cross contamination is highly prevalent (i.e. stray noodles in the Tuna tray).
If you are concerned about being glutened, I'd recommend somewhere else.
Most things here are gluten-free but they aren’t careful about cross-contamination. I told them I have Celiac (clarified as gluten allergy when they didn’t know what that was) and they were helpful about pointing out what was not gf. However, they didn’t change their gloves and took a spatula out of a shared bin of used spatulas to mix my bowl. Ask for it unmixed to avoid cc.
We had great rice bowls with many toppings that were GF. My daughter had tofu and I had spicy salmon.
Tried for the first time today and was sick within an hour of eating. I informed the associate I have a gluten allergy and was told there were basically only 2 or 3 ingredients unsafe to eat. I ordered the shrimp & scallop bowl and double checked that all the ingredients are GF. Upon doing a google search when I got home, I read that their masago (orange fish eggs) are not GF! Avoid. Seek out a reliable sushi place instead.
This is a food line to make poke bowls and seaweed wraps. Their sauces are labeled gluten free but the staff isn’t knowledgeable about any of their other ingredients. You can look it up online on their website though. All meats, rices, salad, and most toppings are. The lady waiting on me was insistent that rice WAS gluten because it was a starch.
Most things here are gluten free except for the sauces and some of the nut toppings. They mark which sauces are GF and not. It's very hard to get anything cross contaminated. Staff are not too knowledgeable, but you can build your bowl yourself and watch them make it so you can pretty much direct it to ensure there is no cross contamination.
Owner was very knowledgable about items. He even called corporate to figure out why their seaweed wraps aren't considered gf (manufacturer won't guarantee it) and helped me navigate the menu. Took my allergy seriously. Great food. Will 100% return next time I'm in town.
Staff is very knowledgeable and helpful for gluten free items. Best poke I've had, glad they opened in Michigan!
On both occasions, the staff (different both times) knew what celiac disease was, communicated down the line to change gloves and how to handle my items, and took their time! The first time, the staff person took time to explain the menu and let me taste test the gluten free sauce options. I love sushi so this has been the closest thing to tasting similar without having to switch out the rice to brown rice! I got the poke bowl with sushi rice, ahi tuna, mango, cucumber, cilantro, green onions and sriracha aioli sauce! SO GOOD!
I have to demote to four stars because when they first opened, one of their "signature bowls" was mislabeled as GF and I ate it several times before realizing that it was the culprit making me feel sick! When I messaged them, though, the issue was fixed super fast on their website - like in 15 min. BUT besides that incident, I love this place and I eat here all the time. Now that I stopped eating the mislabeled dish, I never have a reaction here. Since most of the "signature bowls" have gluten, you're better off doing a build your own! Three sauces are gluten free and most of the toppings are too (minus the crunchy toppings).
They were really care and wanted to make my food turn out good. I have celiac disease and they really helped out. They are new, but they knew what they were doing. They were patient with my needs and were able to answer all my questions. Plus the food is delicious!!! If you are looking for a fast good Hawaii- American meal this is the place to be
I explained to the staff that I had a "gluten allergy" and they were kind. I had to ask each staff member down the line individually to change their gloves, but they were knowledgeable about which items contained soy sauce and which didn't, and each item had its own scoop/spoon. There are two different GF sauces to choose from.
Recently opened and clearly stated on the menu which items and sauces are gluten free or vegan. You can still enjoy poke even when gluten free! Just avoid the shoyu sauce and imitation crab mix. The classic sauce and aoili sauces are fair game! Delicious!