I’ve felt fine each time I’ve ate here.
Good, fast service! The gluten-free items were all marked as such. They had no issues doing an allergy glove change!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I am a Foodie, and this is the Best Poke Bowl Restaurant I have found thus far....after years of "Research":) Also, the service is quite good, and Dennis the owner is Top Notch and quite knowledgeable on GF.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
So good and great service. Gluten-free items are marked, but you have to look very closely. Note the online menu is from the corporate website, and it doesn't it match exactly what they have on service in the local store.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
There are some GF options labeled clearly on the menu and we ate safely. They were out of a number of items but that has nothing to do with GF/celiac!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Owner very helpful! Great food.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They are like sushi chipotle but there are a lot of options even if you don’t like sushi. The owner is very knowledgeable and they use dedicated utensils for each item.
— Very
— Most/All
— Excellent
The in-house menus are pretty much useless because only a few sides are labeled as anything at all and most of those that are are not labeled as GF. I used the online menu to decide on a bowl of ahi tuna, salmon, brown rice, classic salt sauce, sweet onions, pineapple, and seaweed which tasted fine and did not sicken me. I asked the staff to change their gloves first which they did, but I got the impression that they didn't know which ingredients were gluten-free.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Average
Be aware the website nutrition page where you build a bowl and it tells you which allergens it contains is incorrect. Many of the “crunch” items, and the seaweed salad all appear to be gluten free on that page. However if you find their nutrition pdf those items are not gluten free.
— Gluten-free items are marked on the main menu
Online there is chart of what’s gluten free and what isn’t. The staff have no idea. I felt fine after eating there but not a high level of confidence
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
One of the staff serving me was gluten intolerant and I'm sure that helped. I got the best service! We showed up 5 minutes before closing and they changed gloves and pulled fresh containers of all my ingredients out of the fridge.
— Very
— No gluten-free information on the menu
— Some
— Excellent
I left this place without ordering food. The staff member there was not knowledgeable about if the ingredients were gluten free or not. I also asked if they had protocol for cross contamination, and the staff member shrugged. He said, “I would have to go and prepare it in the back.” I asked if that was a possibility and if he would wear gloves (he wasn’t wearing any) and he said, “I guess.” Ultimately, I didn’t feel confident about their safety protocol and so I left. I think it would depend on who is working there, but I didn’t want to risk it.
— Not at all
— No gluten-free information on the menu
I would not eat here again, nor recommend this place for celiacs. Yes they did take precautions but I ended up sick . Impossible to not have cross contamination in this place, and staff despite being kind and claiming they were knowledgeable, didn’t know hot to decipher the gf symbol and tried to sell me the miso soup which is clearly labeled as not gf. Hard pass
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
I walked in and had a very bad feeling about this place. Just visually, I could see cross-contamination. I would not feel safe eating here.
— Not very
— No gluten-free information on the menu
This is the place we come each time we come to Burlington. Staff are well trained about cross contamination/ allergies. Food is great because we like the raw fish!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Pokeworks is one of my favorite all time spots here in BCS. They have an allergen menu on their website and have quite a few options to get your poke fix. I come here as often as possible!
— Some
— Excellent
Workers didn't know what had gluten and what didn't. Only the sauces were labeled at GF or not. I got sick eating the pre-packed Spam Musubi. I had a build your own Sushi Burrito a different day that I chose my own ingredients and didn't get sick. But I had to ask for glove change AND counter wipe down. Lots of chances for cross contamination. I'm Celiac but sometimes I get stuck without food from home and have to chance eating out.
— Not at all
— No gluten-free information on the menu
— Not Much
— Good
I didn’t get sick here, but only because I only went with ingredients that seemed safe and didn’t have cc. There was only one staff member there who sort of knew which ingredients were gluten free and the others were unaware. If you have an intolerance this place has good options but I wouldn’t really recommend for another celiac- at least this location! (Their food was good and a lot should be gf so other locations might be better)
— Not very
— No gluten-free information on the menu
— Some
— Good
I eat here all the time and never get sick! I just ask them to change their gloves. Be wary of some of the mix ins as some have hidden gluten (seaweed salad etc.) but just ask and you will be okay :)
— Somewhat
— Some
— Excellent
By far the best pokebowl i’ve ever had! The fish is so fresh, tender, and tasty. The staff was super cautious when i warned then i had celiac. They changed their gloves and my entire meal was grabbed from the prepared food that had not yet been touched to avoid any cross contamination. she also used new utensils! cant get everything from the menu but you can get majority!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Everyone is knowledgeable and so nice about getting ingredients from different containers if there’s a risk of cross contamination on the line. Never had a problem here and have eaten here many many times!
— Very
— Most/All
— Excellent
Seemed very knowledgeable. She was awesome and went over all our options. She even changed her gloves without us asking. It was good excellent and daughter did not get sick.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Gluten-free items are marked on the main menu
— Some
— Average
I have eaten here so many times without getting sick. :) when you tell the staff you have celiac they immediately change gloves , they know which available ingredients are gluten free, and are so nice about getting ingredients from the back to mitigate some risk of cross contamination. Don’t be afraid to advocate for yourself and ask questions, the staff is so kind and understanding! I’ve missed eating sushi for so long so I really appreciate being able to eat poke here 💕
— Very
— Most/All
— Excellent
— Very
— Some
— Excellent
Got a delicious poke bowl and the team was very verbal about gluten free toppings on build your own bowl.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I really like pokeworks for the food, it's a great poke bowl place with lots of different options.
However, it is not a celiac friendly establishment. The staff is not knowledgeable about what has gluten, though they have have an allergy guide online. Cross contamination is highly prevalent (i.e. stray noodles in the Tuna tray).
If you are concerned about being glutened, I'd recommend somewhere else.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Most things here are gluten-free but they aren’t careful about cross-contamination. I told them I have Celiac (clarified as gluten allergy when they didn’t know what that was) and they were helpful about pointing out what was not gf. However, they didn’t change their gloves and took a spatula out of a shared bin of used spatulas to mix my bowl. Ask for it unmixed to avoid cc.
— Not very
— Most/All
— Good
We had great rice bowls with many toppings that were GF. My daughter had tofu and I had spicy salmon.
— Somewhat
— Most/All
— Excellent
Tried for the first time today and was sick within an hour of eating. I informed the associate I have a gluten allergy and was told there were basically only 2 or 3 ingredients unsafe to eat. I ordered the shrimp & scallop bowl and double checked that all the ingredients are GF. Upon doing a google search when I got home, I read that their masago (orange fish eggs) are not GF! Avoid. Seek out a reliable sushi place instead.
Been to several locations! They mix everything in a separate bowl and have their sauces listing what is GF. Been going for about 3 years and have yet to get sick.
This is a food line to make poke bowls and seaweed wraps. Their sauces are labeled gluten free but the staff isn’t knowledgeable about any of their other ingredients. You can look it up online on their website though. All meats, rices, salad, and most toppings are. The lady waiting on me was insistent that rice WAS gluten because it was a starch.
Yes
Most things here are gluten free except for the sauces and some of the nut toppings. They mark which sauces are GF and not. It's very hard to get anything cross contaminated. Staff are not too knowledgeable, but you can build your bowl yourself and watch them make it so you can pretty much direct it to ensure there is no cross contamination.
Yes
Tasty poke, fast service. You have to look at their nutrition info online to see what's GF. Several sauces, meats, grains, and most toppings are GF.
Yes
Owner was very knowledgable about items. He even called corporate to figure out why their seaweed wraps aren't considered gf (manufacturer won't guarantee it) and helped me navigate the menu. Took my allergy seriously. Great food. Will 100% return next time I'm in town.
Yes
The staff was knowledgeable. There is a good selection to choose from. You build your own bowl. My food was very good and I’ll be back.
Yes
Staff is very knowledgeable and helpful for gluten free items. Best poke I've had, glad they opened in Michigan!
Yes
On both occasions, the staff (different both times) knew what celiac disease was, communicated down the line to change gloves and how to handle my items, and took their time! The first time, the staff person took time to explain the menu and let me taste test the gluten free sauce options. I love sushi so this has been the closest thing to tasting similar without having to switch out the rice to brown rice! I got the poke bowl with sushi rice, ahi tuna, mango, cucumber, cilantro, green onions and sriracha aioli sauce! SO GOOD!
Yes
I have to demote to four stars because when they first opened, one of their "signature bowls" was mislabeled as GF and I ate it several times before realizing that it was the culprit making me feel sick! When I messaged them, though, the issue was fixed super fast on their website - like in 15 min. BUT besides that incident, I love this place and I eat here all the time. Now that I stopped eating the mislabeled dish, I never have a reaction here. Since most of the "signature bowls" have gluten, you're better off doing a build your own! Three sauces are gluten free and most of the toppings are too (minus the crunchy toppings).
Yes
They were really care and wanted to make my food turn out good. I have celiac disease and they really helped out. They are new, but they knew what they were doing. They were patient with my needs and were able to answer all my questions. Plus the food is delicious!!! If you are looking for a fast good Hawaii- American meal this is the place to be
Yes
I explained to the staff that I had a "gluten allergy" and they were kind. I had to ask each staff member down the line individually to change their gloves, but they were knowledgeable about which items contained soy sauce and which didn't, and each item had its own scoop/spoon. There are two different GF sauces to choose from.
Yes
Recently opened and clearly stated on the menu which items and sauces are gluten free or vegan. You can still enjoy poke even when gluten free! Just avoid the shoyu sauce and imitation crab mix. The classic sauce and aoili sauces are fair game! Delicious!
A very sweet worker told me that the fish itself is not gluten free....she asked the managers and chefs. Do not eat here if you’re celiac. It explains why I got sick after eating here even though I was told it was celiac friendly.
No
Staff knew what was up with celiac friendly foods! Rice, tuna, mango, onion, seaweed etc bowl and some gf free sauces. Delicious!
Yes
Staff is very knowledgeable and will open fresh packages of toppings to avoid cross contamination.
Yes
Good food and staff was accommodating to all my repeated questions. Everyone changed gloves when I said I had a gluten allergy (actually have celiac but easier to explain as an allergy). Same experience as the other review in terms of what I could and couldn’t have. Only things with gluten seemed to be Spicey salmon, a few of the dressings and the ‘crunchy’ toppings
Most of the items to put in your poke bowl are GF including all proteins and three of the sauces. Be careful with the crunchy toppings which are mostly not GF friendly. Staff are super nice and remade my bowl when I accidentally put gluten in it!
Yes
Server told me they have allergen list cheat sheets for the people behind the counter. She told me all proteins are gluten free as well as most toppings. She did suggest staying away from crunchy toppings due to cross contamination but said the nori is gluten free. They have three sauces that are gluten free as well! Everything was yummy and fresh tasting.