I called ahead of time with concerns of cross contamination. Lady on phone explained all of their procedures and willingness to do anything to help me feel safe. When we arrived we requested to be seated in her area. She went and talked to kitchen staff and the manager on duty prepared my meal. They went to great lengths to make sure it was safe. It was super yummy food, too. Definitely recommend this location.
What a fun pizza place! The staff was very friendly and helpful. They do have a separate gluten free menu and it had some great options. We ordered the chili, the rancher and the flat head. The chili was excellent it had great hearty flavor and generous portion size. The pizza were cooked perfect and the gluten free crust was doughy and the crust crispy! Overall I would recommend this for a great pizza night especially if your celiac!
Separate GF menu, and knowledgeable staff. Took measures to prevent cross contamination. I had a cheese pizza, which was extra satisfying because it was the first real pizza I was able to have after my diagnosis. I'm also allergic to eggs and corn, and their GF crust has no eggs or corn!
the GF menu has a disclaimer about not being safe for celiacs and having a shared kitchen space. They forgot to make my hummus plate GF and replayed it, then I found surprise tortillas in my Cobb salad (not a normal ingredient). Was sick by the time we left. They have lots of GF options but it’s not for celiacs.
This restaurant was good with gluten free, and had great gf pizza that satisfied all my taste buds. The chewy and soft crust was unbelievable! They have a separate gluten free menu with a wide variety of of options. However, they do mention that they take many precautions but they can’t promise it will be completely free of gluten although our daughter has severe celiac and she didn’t get sick. Great service and food quality. I definitely recommend this restaurant. 👍
They did have gluten free pasta and pizza but it’s not celiac friendly. Our waitress was super kind and explained that it was all run on the same line and the ingredients are not separate. My husband had to leave and take my daughter elsewhere while I dined with our other kids.
Holy cow, the food was good! I had tons of GF options. I chose a delicious apple and chicken flatbread on a GF pizza crust and it was AMAZING. The sauce was so delicious. My husband enjoyed his burger (not GF), and my kids LOVED the goldfish on top of their mac and cheese. The kids fruit cups were large, food quality fruit. We also enjoyed the decor and atmosphere. It was my favorite restaurant I visited in Rapid City and I will definitely be back on future trips!
Called ahead, was assured the order was entered in as an "allergy" and that cook changes apron/clothing to avoid contamination. I had the California chicken flatbread with the gluten free pizza crust and it was amazing. Highly recommend.
I always wish I could find something gluten free here but have been glutenized every single time I’ve gone. Doesn’t matter what I get, the salads, soups and pizza all have given me horrible issues, even after speaking with the staff about being celiac.
The staff was so friendly. The food was fresh, so tasty and the service was quick! The gluten free menu was fairly large which was incredibly nice and the staff was willing to help with any substitution needed. I’m so glad we don’t have one of these places back home otherwise I’d never cook again!
The waitress seemed to understand the gluten free menu well. We hav eaten here often and have not gotten sick. My girls are super sensitive and have had no reaction. They have good pizzas, salads, and even pasta! My kids were so excited for pasta for a change!!!!
Way too many people chasing fads here, if you look at the gluten free menu, it says this: These menu items, along with noted alterations, do not have any ingredients that inherently contain gluten. However, all of these items are prepared in a common kitchen with the risk of gluten exposure. We cannot recommend these items for customers with celiac disease. Customers with gluten sensitivities should exercise judgment in consuming these menu items. In a nutshell, if you are a hipster chasing fads, this is the place to go. If you are celiac, stay away- company's own words.
I ordered pasta off of the gluten free menu, I saw the waitress write gluten free on the order pad.When my dish arrived it had a breadstick on the side touching the pasta. I told the person who brought me my bowl it was suppose to be gluten free and she said it was, I said the bread is not. She apologized took it back to the kitchen, about 5 minutes later I was brought another bowl. It was either the same bowl that the bread touched the pasta or it wasn't gluten free at all. By the time I arrived home I was the sickest I have been in a long time!
This is my new favorite place to eat! I am both dairy free and gluten free which is hard for most places to accommodate but not for Mackenzie River! I was able to order a pizza which was absolutely delicious and their flourless chocolate cake without any reactions! The server did a great job understanding my concerns and relaying the message to the kitchen staff!
Waitress and Chef confirmed that the pizza is not Celiac safe. The oven has a blower and blows flour over everything in the oven. He recommends either the Tuscan Penne pasta or a salad. The pasta comes in its own pouch and is microwaved. I appreciated them being honest and helping us find a safe solution.