Baker's Crust

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Cider, Pizza, Sandwiches
Safety Rating
4 ratings

As rated by the community

3553 W Cary St
Richmond, VA 23221
Collections
In 1 Public Collection

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


Great customer service in finding what was safe on menu. Yay for gfree bread but it was so hard and crunchy...it hurt. Also they put unnecessary chunky stuff in their tomato soup.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Updated 10 months ago read full review

Celiac

Overall Rating

Review


We were one of two tables at 2:00 PM. Every table was dirty. It was a 10 minute wait for a table. We had to ask them to reclean the table twice as we had food allergies and it wasn't clean either time. It was a 45 minute wait for our food. We watched out food under the lights for 15 minutes. We had to ask for it to be served to us.

The bathrooms had so much dust and dirt, it was absolutely disgusting. The barcade across the way had significantly cleaner bathrooms. There were five employees standing around at any given time today. You would think they would take pride in their work and place of employment. We were so disappointed and won't be back.

Had to ask for utensils, napkins, refills.

Food itself was just ok. Probably would have been better if actually served when it came out.

Gluten free pizza was nothing to write home about.

Apple Goat cheese half salad and turkey sandwich was ok but again didn’t take 45 minutes to make. Wait staff didn’t have a clue about allergies or seek to care.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Pizza, burgers, and sandwiches are absolutely amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Cider
  • Gluten-Free Menu
  • Pizza
  • Sandwiches

Categories

  • Breakfast
  • Brunch
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Turkey sandwich
Gluten free pepperoni pizza
Apple Goat cheese salad
Add a photo View all photos

More Reviews


Asymptomatic Celiac

Overall Rating

Review


Lots of GF lunch options, fewer for breakfast, but they do have 2 GF Benedicts; the Baltimore was good (but would have been better with arugula, which my husband's glutney Benedict had.) The hash browns are not gf, a fruit cup was provided instead. More about the service than gf accomodations, but they comped our meal in response to a spillage incident; they evidently take customer happiness quite seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Lots of good options, really tasty food, and very knowledgeable staff (bonus: a trainee was shadowing my server, and the new server mentioned that he had Celiac Disease too!). Visiting this restaurant did not involve any of the emotional distress that going out to eat often comes with for Celiacs - super easy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Good options and good gf bread. They do a good job handling celiac as well. They also have their own bagged gf chips for a side

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Amazing, huge gluten free menu!!!!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


(West End location) great food and knowledgeable staff! Their pizza maker was out, which was a bummer, but the burger was great!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Excellent service. Gluten free lunch menu and GF choices for breakfast and brunch. We enjoyed their soft homemade GF bread too.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Yummy burger! Didn't care for the bun, was still a little cold where it had been frozen. The burger was delicious though, next time will just order without a bun.

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Always a hearty, yummy, SAFE eat.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


I ordered a salad with grilled salmon following a discussion with the waitress in which she assured me she understood the need for caution to avoid gluten and that they have a separate prep area in the kitchen, she has already notified the chef and she would ask the chef to clean the grille before preparing my salmon. Instead of salad with salmon, she brought out a salmon dinner with orzo pasta. I eventually got her attention and asked if the orzo was gluten free. No, it was not. They switched my order from salad with salmon to the salmon dinner. Neither she nor the chef caught it. I sent it back and again requested gluten free salad with salmon, which I received the second time. The manager came to the table, apologized and did not charge for the meal, but my faith in their safety for gluten free preparation was already lost by then.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Excellent service and separate GF menu. We had fennel sausage and caramelized onion pizza which was delicious. My son also had a double decker burger and he said it was one of his top 3 in VA Beach! Excellent staff and service too. Owner greeted us with soup and chip samplers since it was our first time there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Amazing food! Many GF options, even dessert! I had the sausage and carmalized onion pizza and it was delicious! We also started with the GF spinach and artichoke dip which was incredible! Definitely go here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I loved this restaurant! I ordered the spinach artichoke dip, which was delicious, and the GF pepperoni pizza, had a great meal here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Top notch. Very friendly staff. The manager serves all gluten free dishes himself; they use different plates to make sure there's no confusion amongst staff. I got a chicken dandwich and salad that were excellent, especially the toasting on the bread. Partner got the pepperoni pizza. We got a chocolate lava cake for dessert. Every dish was tip notch and we could eat worry free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info