The Cheesecake Factory
$$ • Restaurant
Most Recent Reviews
At our last visit, our waitress informed us that the "dedicated gluten free fryer" is NOT always kept gluten free, particularly if the restaurant is busy (when is The Cheesecake Factory not busy?!). She explained that the kitchen will often fry gluten-contaminated items in there if they are in a rush, and that there is no way to know if someone did this earlier in the day. She also explained that the kitchen staff frequently handle gluten-containing food over the gluten-free fryer, so there is a chance that gluten could fall in. The most alarming out of all of this is I have eaten here before and have NEVER been told this information. In fact, I've been told the opposite ("completely gluten free,"). My silverware and plate were dirty (possible contamination) and when I was brought new silverware, it was ALSO DIRTY. So sad about this experience!
Notes
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
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More Reviews
An incredible dedicated GF menu with lots of options . . . not just salads!! Burgers, pasta, appetizers--everything I tried is delicious! And The Godiva cheesecake is GF!!
Reviews of this Chain
Absolutely stomach blowing!
The staff not only uses separate equipment to prevent cross contamination, they change their very clothes! I was so pleased and surprised to say the least.
Also, so much of the menu is gf! I got the mashed potato omelette with fries and home fries, so delicious.
The portion sizes are enormous too, I got two full delicious meals out one!!!
Highly recommend, a bit pricy but absolutely worth it.
They gave me gluten free pasta that they cooked in the same water as regular pasta. I ended up getting super sick.
Had dinner here due to lack of any better option. Allergen labelling on the menu and a helpful waiter. Did not get ill.
Waited 2 hours after they said it would be 50-60 minutes to get a table and they messed up 3 out of the 5 orders for our table. I was the only one with allergy restrictions and they disregarded EVERYTHING I said. They pay no attention to that stuff and don’t care when they get it wrong. Don’t bother!
Server & manager both were very knowledgeable about cross contamination. Had lots of gf options like pastas & burgers. Didn’t get sick afterwards.
