The Cheesecake Factory

Lots of options. Pretty decent food. They even have a gluten free cheesecake!

Celiac friendly?

Yes

absolutely the worst experience ive ever had. the food not only came late but came with fries which are NOT gluten free because they are fried with flour-coated items. and the replacement food came late too with the inside of the burger being rather cold. and, despite not having any sort of bun on the burger, i still got contaminated and suffered the consequences. i do not recommend this place at all.

Celiac friendly?

No

Separate kitchen area. Had the 4 cheese pasta. Very tasty. No problems!

Celiac friendly?

Yes

Gluten free cheesecake was amazing!

The staff was wonderful, very attentive to our multiple allergy issues. Beautiful setting. And don't pass up the cheese cake, perfect for two people.

Had the shepherd's pie, which was delicious and the chocolate Godiva cheesecake which was amazing and rich. All 4 of us shared one piece. The gf items are marked on the menu

Celiac friendly?

Yes

Delicious!! GF notes in menu and staff very attentive to GF needs. Had sweet tamale corn cakes and shepherds pie. The Godiva cheesecake is also amazing, though super rich.

Many options available and the dishes are very tasty! I had the carbonara pasta dish, strawberry martini (made with Titos!), and the Godiva gf cheesecake. Very satisfying meal.

Amazing gf menu, and yes, they even have gf cheesecake!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

The server was super helpful and knowledgeable about gluten free items and notified the chef as well.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We love their burgers & salads! Most of the servers are knowledgeable & if not we’ll call a manager over. We regularly frequent Cheesecake Factory & don’t get sick.

Celiac friendly?

Yes

Have eaten here numerous times. Have not gotten sick and I am a celiac. Good food and yummy GF cheesecake.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for takeout
• Good selection of healthy options
• Offers online ordering
• Offers outdoor seating

The options are great, but it’s simply not a safe place for celiacs. If you’re just avoiding gluten and don’t have to be strict, then go for it, but our waitress assured us that it was not safe for celiacs.

Celiac friendly?

No

They have fryers that are supposed to be dedicated gluten free, but they’ll put gluten-containing foods in them when they get busy.

I had the Godiva Chocolate Cheesecake which is gluten free and amazing. We decided not to order dinner because the kitchen is not careful.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Cheesecake factory marks GF food on the menu and offer gluten free pasta substitution for their dishes. The sever was very helpful with suggesting a GF dish. I went with the chicken garlic pasta dish with the gluten free pasta. However I was sick for days after. The pasta was for sure gluten free and the chicken was unbreaded. I suspect the garlic sauce possibly contained gluten or maybe there was cross contamination when the dish was being prepared.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I knew the risks going in, but I had a coupon for a free slice of cheesecake. I got the "gluten-free" Godiva flourless cheesecake. I don't know if they cut the slice with the same server as was used for cutting regular cheesecakes but I had a single bite (to test it out in case it was really contaminated) and I'm glad I stopped at one. It was delicious but I ended up getting ill not long later.

Celiac friendly?

No

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have a separate fryer for gluten-free French fries! I checked and both the location on Topanga Blvd in the valley and the location in Thousand Oaks have dedicated fryers for French fries only. When I asked they did warn me that they can’t guarantee nothing else could ever accidentally get in the fryer because other stuff is nearby in the kitchen, but they said nothing breaded ever goes in that fryer. So I ate the fries and they were good and I didn’t get sick.

Also, if you order through doordash then some items (like the fries) have a button you can check that says “make it gluten-free”!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering

They have a separate fryer for gluten-free French fries! I checked and both the location on Topanga Blvd in the valley and the location in Thousand Oaks have dedicated fryers for French fries only. When I asked they did warn me that they can’t guarantee nothing else could ever accidentally get in the fryer because other stuff is nearby in the kitchen, but they said nothing breaded ever goes in that fryer. So I ate the fries and they were good and I didn’t get sick.

Also, if you order through doordash then some items (like the fries) have a button you can check that says “make it gluten-free”!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering

Mush have no safety protocols because my wife had a non-gluten free noodle in a gluten free pasta.

The quality and quantity is ok but doesn’t make a difference when there are non gluten free noodle in gluten free dish.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Multiple staff lied to me multiple times about the fries being gluten free. They have a shared fryer and it’s highly cross contaminated. I asked so many times if they were gluten free!

Staff not educated on cross contamination or just liars

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Never gotten sick eating here! I had the gf four cheese pasta and gf Godiva chocolate cheesecake. Waiters/staff seem to understand :)

Celiac friendly?

Yes

Found gluten pasta in my gluten free past and the staff did not care

Celiac friendly?

No

Last time I was there, the manager told me that they use the same pot of water to cook all pastas including the gluten free pasta. I wouldn’t recommend eating here.

Celiac friendly?

No

They have a good amount of items that are gluten free. Their Turkey burger is honestly my favorite and now they have 2 different gf cheesecakes. We unfortunately usually have something wrong with our order EVERY time (for take out). So even though I haven't gotten sick here yet, I feel like I'm rolling the dice every time we order.

Called ahead and the staff understood and would accommodate by prepping gf pasta separately (normally all pasta boiled together). Ordered with a seemingly knowledgeable server but 10-15 min after our order was in the manager came out and told us they were out of gf pasta?! I have no idea how it took so long for them to bring this to our attention but it was too late to go somewhere else so we ended up getting a gf bun with butter (my 4 year old is incredibly picky and that was the only other thing they had available). Points for trying to make it right and knowing what celiac meant and not just subbing reg pasta, but the whole experience was incredibly annoying as they didn’t have the gf food they had listed on the menu and the server didn’t know they didn’t have it either.

My girlfriend has celiacs and ordered the gluten free pasta and got horrendously sick about an hour later. No indication that anything was wrong. If it was pure gluten it would have hit her in 20 min so it had to be cross contamination. Do not put yourself at risk!!!

Celiac friendly?

No

There are gluten free options, brick chicken is delicious they also have gluten free buns if you would like a burger...Godiva gluten free cheese cake...Pasta dishes they list as gluten free are not truly.. was told same water as regular pasta, no dedicated fryer for fries....

The staff was very knowledgeable about cross contamination and walked me through the different gluten free menu items.

Celiac friendly?

Yes

I have celiac disease for the last three years I’ve been going to the cheesecake factory in Peabody in the last two weeks I’ve been going there for breakfast three times at the last two weeks they screwed up my order the management has to teach the kitchen staff about celiac disease they don’t seem to understand about celiac poor management training

Celiac friendly?

No

Eles possuem GF Menu !!! Todos bem especificados no cardápio ! Solicitei o Bacon Bacon Cheese Burger 🍔 e estava divino ! O pão é maravilhoso e macio ! Uns dos melhores que já comi !!! Super valeu a pena !

Waiter was knowledgeable about gluten free dishes and aware of cross contamination concerns. Dedicated fryer for French fries. I got a burger and it was great!

Celiac friendly?

Yes

Great selection on the menu! Not a specific gluten free menu, so you have to look carefully on the regular menu. Lots of choices & even two gluten free cheesecakes!

Celiac friendly?

Yes

I asked for something gluten free and explained the severity. The server said he understood and when he brought my food he even made a point to say they left off the breadcrumbs. I thought I was ok until I took a few bites and found the breadcrumbs were just stirred in to cover the mistake.

Celiac friendly?

No

I have silent celiac but have always trusted Cheesecake Factory to prepare my food carefully (despite an incident at another location where they served me a regular hamburger bun). However on my last visit I got a pasta dish and after eating the whole thing I saw a regular noodle at the bottom. I got a very unsatisfactory response from the manager there and made a complaint to corporate with no response yet. Sad to see this has happened to others here and unfortunately I don’t think I would trust eating at this chain again given these 2 incidents which were both handled poorly by the restaurants.

Celiac friendly?

No

I’ll preface my review by saying I have a lot of migraine triggers and that’s also my main symptom to gluten and dairy exposure. There were a good amount of gf options. Only 1 gf cheesecake option and my daughter was able to eat that. Godiva chocolate and she said it’s amazing. I also have a dairy allergy so it’s trickier. I got a turkey burger on a gf bun. I really liked it. They said the fries were safe and they were good too. My daughter got a pasta dish and liked it. I did end up with a migraine and not sure if it was due to this restaurant or some other trigger. I would eat here again.

The staff there was really friendly and understood the limited options. They has almost every main food item on the menu with a gluten free option. The cheesecake was delicious!

Celiac friendly?

Yes

Nice variation of gluten free options and they give a note to the chefs to be sure there’s no cross contamination. I’ve been there a couple times now and have never gotten sick!

Celiac friendly?

Yes

Very limited selection of GF items. I was not impressed with the spicy chicken tacos. I had eaten her before and got glutened by the Shepherd's pie.

Celiac friendly?

No

One of the best places to get gf options. The menu is huge and they have good gluten free pasta. I’ve had items modified too to be made gluten free. Never had any problems. Plus the gf cheesecake is great.

Celiac friendly?

Yes

Knowledgeable waiter. Asked if I was Celiac or had a gluten allergy. Said he would make sure the cook made my food separately. Some unavoidable cross-contamination.

Celiac friendly?

Yes

My previous review was really bad on this place. And I don’t mean just this location, I mean everywhere. But I just went again and they had gluten free buns, fries, etc. Best thing, and the cheesecake is amazing like always. Definitely go again!

The food tasted delicious but I felt sick immediately after eating the mushroom burger. Ended up being sick all night.

One mention of allergies throws the kitchen in a head spin and they play it safe to the point where it's almost insulting.

Ate at this restaurant with specific instructions to the waiter about Celiac food preparation three years ago. They did not follow easy directions. Food was seriously cross contaminated. GF cheesecake was baked and stored next to wheat cheesecake. I was sick for three months. Never again. These chains do not understand what GF really means and how dangerous their cavalier attitude about it can be for Celiac’s. Do not eat here, you will get sick.

Celiac friendly?

No

Had gluten free pasta, but I found a different noodle in my dish. I’m not sure if it’s a different type of gluten free noodle or not but it shows that they aren’t too careful.

The waiter knew nothing. I asked about an omelette, thinking it would be a safer choice, and it was marked gluten free. I wanted to make sure all of the ingredients were gluten free and he said “meat doesn’t have gluten ... I don’t think.... so the bacon should be fine” Yeah.... . He later reassured me that what I ordered was all gluten free. Now I am sick. Thanks.

Celiac friendly?

No

Server was helpful to point out gluten free items on the menu and my meal was flagged for celiac/gluten allergy. The Skinnylicious soft chicken tacos were fantastic!

Celiac friendly?

Yes

Very few options, and it appeared that many meals were unable to be altered. Super disappointing.

They do have several GF items in the menu. I tried their GF old fashioned burger. The meat was pretty good, but, overall, the burger didn’t have much flavor. I’ve had GF burgers in other restaurants that have tasted much better. Additionally, $14 is way too high for a burger from my perspective.

Celiac friendly?

Yes

The staff was very knowledgeable and friendly! GF choices are marked in the menu. The Bacon-Bacon Cheesburger was very tasty! Fries are separate fried.

Celiac friendly?

Yes

I have never had a problem with this location. They have lots of yummy options

Celiac friendly?

Yes

Ate here tonight. Had a hamburger, and fry’s. They have a separate fryer! Everything was amazing. The waiter was very knowledgeable about celiac.

Celiac friendly?

Yes

Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

Our waitress was not educated on what was safe. She offered us French fries, which I already knew are not safe. Me celiac daughter got sick after eating a burger on a gf bun.

Celiac friendly?

No

April 2019 - Tried this location for first time last week. Had Cobb salad with ranch (balsamic that normally comes with cob is not gf) and had no crutons. Took a couple slices of my own gf udi multigrain bread and they brought me butter. Waitress was knowledgeable about celiac options. Had no issues. Salad was a little bland but nice to have another family option. May try blue cheese dressing next time which is also gf.

Update: have gone several more times this year with no issues. Also Godiva cheesecake is GF but I advise you only get if buy a whole frozen one to take home and thaw out in fridge before eating (the sliced ones in the restaurant case are next to gluten deserts so I avoid getting slices at the restaurant). These are the best GF deserts I know of.

Celiac friendly?

Yes

Cheesecake Factory has an extensive gluten free menu with pastas and entrees. I ordered the four cheese pasta with gluten free noodles and chickens. Cheesecake Factory also has a Godiva gluten free cheesecake.

Celiac friendly?

Yes

I just became gluten-free, and it's been a hard adjustment. So naturally, I was scared eating out, as it's supposed to be a fun celebration, and not something to dread. When I called to see if they had a gf menu, they assured me that they absolutely did. When I went there, while the server didn't 100% know if items that weren't labeled gf were (they seemed to be), she checked with both the manager and the chef. Thank goodness that I don't have to loose one of my favorite restaurants. I had the chicken farfalle gf dish and fries for a snack, and didn't have any pain. While they only have one option for cheesecake, it was still good.

Celiac friendly?

Yes