Prior to going to the restaurant, we called to make sure there were policies in place to prevent cross contamination and that they used a separate pot and water to boil gluten free pasta. The manager assured us that they would be careful. When we ordered, we made sure to tell the server that our child had celiac and could not have gluten. When the food was brought, we asked again to make sure. As my daughter ate, she said she felt like the pasta had gluten, but we assured her it was fine. I wish we had trusted her instincts because she was severely sick the next day. I saw that there were positive reviews for this place and maybe this was a bad night, but we can no longer trust this place.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Lots of options. Pretty decent food. They even have a gluten free cheesecake!
Yes
absolutely the worst experience ive ever had. the food not only came late but came with fries which are NOT gluten free because they are fried with flour-coated items. and the replacement food came late too with the inside of the burger being rather cold. and, despite not having any sort of bun on the burger, i still got contaminated and suffered the consequences. i do not recommend this place at all.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Separate kitchen area. Had the 4 cheese pasta. Very tasty. No problems!
Yes
Gluten free cheesecake was amazing!
The staff was wonderful, very attentive to our multiple allergy issues. Beautiful setting. And don't pass up the cheese cake, perfect for two people.
Had the shepherd's pie, which was delicious and the chocolate Godiva cheesecake which was amazing and rich. All 4 of us shared one piece. The gf items are marked on the menu
Yes
Delicious!! GF notes in menu and staff very attentive to GF needs. Had sweet tamale corn cakes and shepherds pie. The Godiva cheesecake is also amazing, though super rich.
Many options available and the dishes are very tasty! I had the carbonara pasta dish, strawberry martini (made with Titos!), and the Godiva gf cheesecake. Very satisfying meal.
Amazing gf menu, and yes, they even have gf cheesecake!
There were pieces of wheat pasta in my gluten free pasta dish. I made it very clear I had an allergy and waiter said it would be 100% safe. Got very sick. Skip this place.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
i worked here and can confirm the pasta is cooked in the same water as gluten containing pasta and the fries are cooked in a shared fryer
— Gluten-free items are marked on the main menu
— Not Much
My husband and I ate dinner there last night. There was a glitch in the kitchen and they gave my gluten-free tacos to someone else, so they brought out a (free) salad for me while they made new tacos—which were delicious! The server could not have been better! She was very attentive and ensured I received the correct dish. They also comped my cheesecake to make up for the long wait. I will go back!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I had a very good experience with the Cheesecake Factory. Our staff was knowledgeable and I didn’t have any reactions after eating here. Their menu was well marked and they even had a GF cheesecake. I didn’t ask about cross contamination as it usually isn’t a huge deal for me but I was pleased with this experience
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very impressed. The waitress asked if it was a wheat allergy and then alerted the chef and said he would change gloves. Fries were made in a separate fryer and they have many gf meals.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent