I was a bit nervous with the reviews below but my sister in law was set on going here. We went at 1pm on a sat with group on 10. so I little less busy.
I did a burger they had udis buns for it with a side salad. She did indicate they don't have a gluten free bread when she brought that to the table.
I had no reaction.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
My daughter has Celiac Disease and I spoke with the manager over the phone before visiting the restaurant about the safety precautions regarding cross contamination. At the restaurant, I informed the server about the situation and that I had spoken to the manager as well. A few minutes later, the server put a full basket of BREAD in front of my daughter stating that she should like this the most!! We were all horrified about this lack of knowledge and communication among the staff. I requested the manger who agreed to take my daughter’s order directly but we were again disappointed that the same server deliver her food to her. Thankfully she did not get sick, but it was very risky and we will not be returning.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
The waitress was very nice and seemed knowledgeable but I got a pasta dish and was sick the next day and almost for a weeks after that.
— Gluten-free items are marked on the main menu
— Not Much
— Average
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
The food tasted delicious but I felt sick immediately after eating the mushroom burger. Ended up being sick all night.
Last 3 times I’ve eaten here I’ve gotten sick. All three meals were ordered from the gluten free options and the server was told it’s an allergy. One of these, I found a Chinese fried noodle in my cup of salad dressing.
No
I had the salmon with mashed potatoes and broccoli, which was all delicious. And didn't have any problems. It was carryout and I couldn't find a GF menu on their website, but did find an official looking allergen guide on another site that was very helpful. I'd gladly go back here.
Yes
While in the midst of our travels we stopped here. Food tasted great but I had major issues while driving with limited stops on highway. I ordered Gf burger plain and a salad with ranch--no croutons. Both were listed as could be Gf options on menu and I was told ranch was gf. I told server I had wheat allergy, needed clean utensils when preparing food to prevent cross contamination, etc--my typical spiel. I was miserable not long after leaving. Would NOT recommend dining at this location, especially if you are traveling. I've had success at other locations.
No
Ordered a gluten free mushroom burger and got sick. Lots of options, clear menu, must be cross contamination.
No
While they don't have a gluten free menu specifically, they do identify what they can prepare gluten free. When I asked the waitress how the gluten free options were prepared her answer was very knowledgable and impeccable. Sure, there is a high degree of trust here. But for the first time in a long time my three year old got to eat a hamburger and dessert at a restaurant. Thank you!!
Yes
This a great gf place for family or date night. You do need to be on your toes as I've had tiny discrepancies with orders before but overall a great place to eat out. If they make a mistake they bend over backwards to fix it. I am genuinely sad they stopped serving the eggplant glamburger. The tamale appetizer platter is amazing. They recently combined their gf menu with their regular menu. They have a gf Godiva cheesecake.
Yes
Great staff, like the breakfast and dinner options
Yes
Good selection!!! Fusilli Pasta!! Gluten Free Buns!!!
Yes
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.
— Not at all
— Some
— Good
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent