Ordered GF burger. They brought it out with onion straws which were not GF, so I had to send it back. After getting it remade, the manager told me the fries are from a shared fryer.
I have celiac and I got sick from eating here. The staff was knowledgeable but the kitchen was not a safe environment. When i got my meal there was a piece of pasta on my place and i didn’t even order pasta.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
After waiting almost an hour to get our food, my son started eating his GF pasta dish and found a piece of gluten pasta in it. The manager said “I’m sorry” and walked off. Will never eat here again after how we were treated - my son had even talked with our waitress extensively before ordering about him being a sensitive Celiac and could they please be extra careful 😳
I was dx'd with Celiac 7 months ago and have visited this restaurant twice since then while in town for medical appts. Both experiences were awesome! The server was knowledgeable about Celiac and how menu items were prepared. I was impressed! It was also delicious!! I never eat out, but I trust this place! Thanks CF!!!
This was my son's first visit & he loved everything about it! He is only 12, but even he noticed that our server Tara went above & beyond! We each had a GF burger, fries & the GF Godiva cheesecake...which were all amazing! If you are visiting this Cheesecake Factory, you can request Tara too- she was great!
Had the steak Diane and it was amazing, no cross contamination! Waiter made me feel confident that he could knowledgeably speak to all gluten questions..... I was too nervous to try the cheesecake, next time!
My husband and I can here with such high hopes.. We started with the corn cake tamales and they were AMAZING! Now you might be wondering why the 3 stars if it was amazing.. Well after the appetizer it went downhill, and fast.. They then brought our 2 entrees out and they looked wonderful! The person who brought our meal (not our server) then asked if we would like grated parmesan on top, and I asked her if the parm was gluten free (as I have found several that are not) and she was like its cheese.. And was argumentative with me about cheese being gluten free, but would not say that this was.. So I just said "no thanks" she walked away and seemed mad at me for asking.. We started eating and first thing I noticed is it was cold.. My husbands was piping hot.. So then after a few bites I found a mushroom in my pasta which was not supposed to have mushrooms.. We then asked the server to be sure and she said we were right and took the plate to remake it.. But that makes me wonder about how they actually handle cross contamination. So all in all it was an okay experience.. Would we go back? Maybe.. But that's a big maybe.
Gf symbols on regular menu. Four or five pasta dishes, one chocolate cheesecake, and several other choices. My 4-cheese pasta with chicken was delicious!
Absolutely do not trust the GF on the menu. TELL THEM YOU HAVE AM ALLERGY. The GF meal I picked was salmon, broccoli and mashed potatoes just to learn the BROCCOLI is cooked in PASTA WATER. My stomach was so sick after leaving.
I have celiac and felt really good server was knowledgeable of what was safe and not. I would definitely go again..
Great service, food was good well served and not problems with gluten free. I’m coeliac so very important.
We only came here for a piece of cheesecake. Their GF cheese cake is delicious! If you have a sweet tooth like me you must try it!