Be very careful! The server served regular pasta and claimed it was gf! It was not and my daughter ate it.
Food is tasty but risk of contamination is high! They offer GF pasta but when questioned they cook the pasta in the same water as the regular. French fries are from a dedicated fryer from what the waiter told me.
I told the waitress that I had celiacs and I ordered a salad with no dressing. Chopped factory salad. I think there may have been some sort of wonton in my salad that was not supposed to be in it because I got violently ill. Will never go back!!!
Fantastic steak Diane and Godiva cheesecake! And my waitress was lovely! But the table next to me had a nasty waitress.
Ordered two small plates- chips and guacamole and sweet corn tamale cakes- as they were listed "gluten free upon request" on the menu. The plates were NOT gluten free. Got severely ill and contacted Cheesecake Factory about their lack of training on food allergies. Haven't heard back yet.
I would give it less if I could. My mom's meal came a half hour before mine did and I only got pasta!!! When I finally got my food, it tasted good but I found remnants of regular pasta at the bottom. Sure enough, I felt sick an hour later. Would not recommend. Terrible service and got sick from it. My dad called the manager and gave us a gift card but it is not worth the risk.
Surprisingly large gluten-free menu including gluten-free kid meals that didn't break the bank. I was pleasantly surprised, and my gluten-intolerant kid loved being able to eat out.
Amazing GF burgers, fries, pasta and cheesecake. Completely seperate menu for Gluten Allergy with a large selection for any meal including breakfast. I have a severe allergy to Gluten and have never had any problems eating here, highly recommended for those looking for delicious GF food and a lot of options.
Went here last weekend for a friend's birthday because we knew there were gluten free options, and reviews said they were good about someone needing no cross contamination. The first item I ordered they were out of, so I reluctantly ordered one of there pastas with the gluten free noodles. I unfortunately took a few bites then started to portion out my dish, because I knew I couldn't eat it all unless I wanted to over eat. As I was doing g this I found several macaroni noodles (not gluten free) in it. Before we could even leave the restaurant I was already having problems. The only positive is that the server and manager were very swift to take action and make sure I was alright and regularly checked on me while my friends finished their meals.
staff is very knowledgeable about gf. is always get a pasta dish here. This place loses 2 stars, not for gf but I just don't think the food is worth the wait or price. however, if you are simply wondering if it is gluten free then 5 stars and 2 thumbs up since this place is very gf friendly! although they don't offer gf cheesecake they do have a gf dessert option. although I usually don't eat here it is very gf friendly.
Great experience here! Ordered the bacon cheeseburger with a gluten free bun. Alejandro, our waiter was very knowledgeable, thorough and double checked everything with the manager-Robb. They both spoke to the chef and line to make sure of no cross contamination. Ended our meal with the Godiva double chocolate cheesecake for dessert. Alejandro and Robb, thanks for making our eating experience a one in a lifetime! Will definitely return!
had the 3 cheese gluten free pasta and was violently sick for 5 hours! clearly was not GF. Not worth the risk
My celiac daughter ordered gluten free pasta from the kid's menu. It was very tasty but I fear there must be cross contamination as she immediately felt ill afterwards. If cross contamination is not a worry for you, the menu is extensive with many GF options. Unfortunately only one cheesecake is listed as GF option.
I was dx'd with Celiac 7 months ago and have visited this restaurant twice since then while in town for medical appts. Both experiences were awesome! The server was knowledgeable about Celiac and how menu items were prepared. I was impressed! It was also delicious!! I never eat out, but I trust this place! Thanks CF!!!
For the most part, their gluten-free menu is trustworthy. However, while I dined at a Cheesecake Factory in California, I was talked into having the Godiva flourless gluten-free cheesecake. I had a reaction. If I had to guess, it was either the piece of chocolate that was on top, or maybe they had used a serving piece that had been used to serve other kinds of cheesecake.
I always note my allergy and have never had a problem here (I also had good waiters). In my opinion, for a chain restaurant they have pretty good options. Pretty good pasta and the herb chicken is pretty good too. They even have a cheesecake, which is better than no cheesecake at all.
I loved going to the Cheesecake Factory until recently. I usually order pasta and salad. Every time I go, I ask which salad dressings are gluten free and I ALWAYS get a different answer. Lately I have been getting different types of pasta noodles as well. I ask over and over if they are sure it is gluten free pasta. Each time they reassure me. Needless to say, I spoke with a manager and only one type of pasta is gluten free. That means that half the time I've been eating there, I am getting a meal full of gluten!!! I feel sick after I eat there every time now. I will not be returning. They don't understand Celiac or even what gluten is.
I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(
I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.
So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table. Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right? So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up. ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed. After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing. Nothing was taken off our bill. About an hour and half for this nonsense. FAIL. Corporate will be getting a letter and I have never done that.
The food was good, I felt the GF section was limited. basically about 20 percent of the menu. seemed to be use to handling Gf request. nice dinning area for a big chain.
Menu has gluten free options marked so you know which ones are. Good amount of choices
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
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