60% of 5 votes say it's Celiac friendly

53 Woodfield Rd, Schaumburg, IL 60173 Directions

Top Reviews


Not celiac
1 year ago
Celiac friendly

We explained my daughter was celiac and the waitress notified the chef who then supervised the preparation of her meal. My daughter is extremely sensitive to cross contamination and it’s been 24 hours and no signs of being sick.

Celiac
1 year ago
Not celiac friendly

I had the pasta for lunch yesterday. Server did not seem very concerned about the allergy. I have been very sick since last night. Do NOT eat here if you are celiac!

Celiac
1 year ago

Server didn’t seem to be overly concerned about my gluten free requirement. I’d ask for a manager if you want to eat here. I ordered an omelette and it arrived with potatoes on the plate, and we hadn’t discussed how they’re prepared. Server then explained but it would have been nice to know this before the food appeared in front of me. The good news is: no reaction but doubt I’ll go back here again.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant

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More Reviews


Celiac
2 years ago
Not celiac friendly

had the 3 cheese gluten free pasta and was violently sick for 5 hours! clearly was not GF. Not worth the risk

3 years ago
Celiac friendly

loved my burger and fries...then enjoyed Godiva cheesecake...it was wonderful

Celiac
4 years ago

large selection of gf options!

Reviews of this Chain

2 days ago
Not celiac friendly

I’ve only eaten here once and maybe they’ve changed things since I went, but the only thing I ended up eating there was strawberries and I‘m pretty sure that they were cross contaminated.

Celiac
3 days ago
Not celiac friendly

Staff was not understanding and would not check on ingredients. The wait to be seated was insane and the food took forever.

Celiac
3 days ago

Definitely celiac free 100%. Food is great and very careful on cc double check everything with kitchen, definitely recommend this place in right on beach front in Waikiki

Celiac
4 days ago
Not celiac friendly

They completely messed up our to-go order: only gave us 1 bag, and had to go back to get the 2nd. When we did, the 1 gluten-free meal we ordered (Impossible burger with a gf bun) had a regular bun. After 1 bite, I could tell it wasn't gf. Had to go back the for the 3rd time to get a new meal. They took some money off but didn't comp the meal. This was for a birthday party but it took the entire evening to get everyone fed. Big chain of restaurants don't care about the little guy. Was ill for 3 days but since I didn't have to go to the hospital, it's not a big deal for them.

1 week ago

Our waiter was amazing ! I got the cheese stuffed hamburger . They had gluten free buns. The fries are normally cooked in oil that is cross contaminated but they heated up oil for me separately for my fries . Make sure to specify you want the fries gluten free

Celiac
1 week ago

Food is good with a good selection!

Celiac
1 week ago
Not celiac friendly

The staff seemed knowledgeable and were able to answer my questions about separate prep areas and safe handling of allergies. Unfortunately there was a non GF noodle mixed in with my GF pasta, which I did not find until the end. Not sure how it happened. The manager was very concerned and helpful with the situation, but the damage was done and I was sick for days after. Celiac diners beware.

Celiac
2 weeks ago

No marking of GF items on menu nor any particular options for GF. When asked, the waiter informed me that their GF options were salads or the salmon.

2 weeks ago
Celiac friendly

Almocei hamburguer e estava delicioso! O pão realmente é muito bom!

Celiac
3 weeks ago
Celiac friendly

They are not celiac friendly. I asked for their gluten free salad and after having half salad I found a crouton. It happened twice so I decided not to go back

Celiac
3 weeks ago

The food itself isnt bad. Carryout service is horrible. Slightly overpriced and portions seem to have gotten smaller.

Celiac
3 weeks ago

Wish I had checked the reviews before going. It made me sick.

Celiac
4 weeks ago

Normally love The Cheesecake Factory but this one is not good. Food came out terrible and our drinks were way too strong. I was not glutened though.

1 month ago

The waiter we had was not knowledgeable at all. Told me all the bread was GF so I suspect he has no idea what gluten is. I asked him to double check and of course it wasn’t! The burger with mushrooms was absolutely delicious though and the hot fudge sundae was enormous and tasty. Good food but not knowledgeable staff.

Not celiac
1 month ago
Celiac friendly

They offer a good variety of gluten free menu options. I’ve had nachos, pasta, salads, entrees and dessert. There is no sacrificing yumminess for health. Everything was great. Service was good. We dined here several times over the last few years. The greatest thing of all is that I’ve never been sick after eating here. When I want a tasty meal and need to make sure I won’t be sick after enjoying my meal, I choose the Bridgewater Cheesecake Factory.

1 month ago
Not celiac friendly

They can bring out a toasted GF bun instead of bread, which is nice. I had a GF pasta dish. I did not have any flourless cheesecake. I had a very bad reaction, was throwing up all night long. I haven’t had a bad reaction at other cheesecake factories, and I don’t know what this place did to gluten poison me. I probably won’t be back to any cheesecake factory.

Celiac
1 month ago
Not celiac friendly

We have eaten here numerous times We have been told the fryer is dedicated to fries only Waitress just told us fries are gluten free but the chicken nuggets are fried in it Manager came over to say they are fried next to each other and the bc the baskets are so close especially in a busy nite there could be cross contamination. He also said same thing for the chips and guac. Come on People get this right Its either gluten free or its not. 😡😡😡

Celiac
1 month ago
Not celiac friendly

The food tasted great! I ordered a Hamburger and French fries, under the assurance it was gluten free and they even have a separate fryer for gluten safety.... GOT GLUTENED. I think they aren’t careful and I also think that when you say “Gluten Free - I am Gluten Allergic - I have Celiac” waiters think Gluten Free Preference, which is completely different than Gluten allergic, and they don’t care. Great food, just not safe.

Celiac
1 month ago

What is not to love! GF Godiva cheesecake! Large piece so couldn’t finish it all. Only thing to make better would be a fruit choice as it was limited

Celiac
1 month ago

I have never been sick here but do be extremely careful because there seems to be so many ways to get CCed here. A huge issue for me is that managers don’t bring out the GF plates so it’s up to the individual server and their knowledge, even if you carefully alert them. There are other small issues that make me feel unsafe. Like when I ask if the GF cheesecake can be sliced separately and get an attitude. The attitude that I’ve gotten from a few servers is what makes me nervous (some have been very helpful though). Even though I haven’t been sick it is never my first, second choice or even third choice to go here. Oh one more thing! And I know you all know this but never assume something is GF. For example, they cook their edamame in the pasta water!

Celiac
1 month ago

I took the gamble and ate here. I ordered a burger on a gluten free bun and the only gluten free cheesecake. It was really nice and I didn’t get sick. But I’m not as sensitive as others so can’t speak for everyone.

Celiac
1 month ago

Best gluten free burger hands down. Bacon bacon Berger! Fabulous!

Celiac
1 month ago
Celiac friendly

They offered us a toasted gf bun instead of bread before our meal! My son loves the pasta. Able to get salad without croutons. Items marked on menu that can be made gf.

Celiac
2 months ago
Celiac friendly

I’ve never gotten sick here and I’m celiac

Not celiac
2 months ago

I had a great time at TCF - there are many GF menu items to choose from! I wasn’t expecting such a diverse range of options so I was actually a little overwhelmed (not a bad thing!). Menu items that are are naturally GF or can be made as such are marked on the menu. My only disappointment was lack of gluten free cheesecake. I never expect desserts at restaurants to be gluten free but TCF had marketed they have several cheesecakes, however I only saw one on the menu and in the facility. Overall had an amazing experience with my friends despite long wait times. Staff was exceptional.

Celiac
2 months ago
Not celiac friendly

Usually we have good experiences here... until our last visit. Ordered my celiac daughter gf pasta and explained her diseases/allergy prior to ordering. Pasta came out with a gluten spaghetti noodle mixed in with gf penne. Spoke with the manager and server and they both said they understood and had another dish prepared. Manager said she spoke with the kitchen herself. The second dish came out with yet another gluten spaghetti noodle in the gf penne. We were livid. Manager was clearly embarrassed and couldn’t explain how this could have happened. Will not go back.

Not celiac
2 months ago

Update- came back and felt fairly safe after my first visit (review below) but this time ended up sick within half hour. Positive it was the food. Waitress asked ME what kind of dressing I could have. I guess she didn’t check the ingredients. I’m also dairy free and I said no cheese but maybe they put butter on the gf roll. But I checked online at their allergen menu and the dressing she gave me had gluten. I didn’t think to check online beforehand. Won’t be returning. Also said fries weren’t safe but said they were the last time I was there. Doesn’t sound like they really know. With such a huge menu it’s hard to imagine prep is free of cross contamination. I got a burger on an udis roll. My waitress assured me that their fryer for French fries is gluten free because nothing aside from regular and sweet potato fries go in there. I don’t know if it’s safe for celiac but I’m ok today. They have clearly marked items on menu.

Celiac
2 months ago

I have Celiac, the Manager was knowledgeable and discussed my options with me. The food took forever to come out but I guess they were making sure it was safe. I didn’t get sick from their salmon and veggies

Celiac
2 months ago
Celiac friendly

I apologize I forgot the name of our waitress but she was so incredibly helpful. She found out weather the special was gluten free (sadly it wasn’t), made sure the kitchen would use fresh water to boil gluten free noodles, and had the chefs completely clean their utensils when cutting me a slice of cheesecake. I ended up just getting salmon and a coffee cheesecake, but it all tasted amazing and I didn’t get sick at all. I took one star off just because they don’t have many gluten free options even with the extensiveness of the menu. Only two cheesecakes are gluten free and then the basic foods... gluten free pasta, gluten free buns for your burger, salmon, steak, or salad. The company really needs to have some more options available, but the food and service was good regardless.

Celiac
2 months ago

Place seems not very well maintained. Used to be one of my favourite chains. In this one you find dirty silverware, sticky tables, waiter with dirty shirt... there are some gf items in the menu upon request. The waiter was not very knowledgeable on what could be done gf (eg the fries). Some hours later we were not feeling very well. I would not recommend

2 months ago
Not celiac friendly

Ordered a specific meal gluten free, steak potatoes and mushrooms. Got incredibly ill, won’t go again.

Celiac
3 months ago
Celiac friendly

The food was excellent. Many GF options. The GF cheesecake was awesome!

Celiac
3 months ago
Celiac friendly

They were very accommodating when I said I had Celiac and couldn’t eat gluten. The meal was very good! Especially the hot fudge sundae! They label the dishes on the menu that gluten free.

Celiac
3 months ago
Celiac friendly

We had dinner for my birthday and everyone went out of their way to make sure everything was gluten free! Meal was amazing and gluten free cheesecake was off the charts amazing

Celiac
3 months ago
Not celiac friendly

Cheesecake factory has such a huge menu, it’s kind of sad how few gluten free menu items they actually have. I decided to give this place a go anyways because the Godiva gf cheesecake is pretty darn amazing. For my entree, I decided to try the chicken soft tacos because they seemed the least likely to be subject to cross contamination. The waiter just nodded when I told him I have a gluten allergy, so that should have been a red flag. He didn’t write it down, just said, “Yeah yeah, don’t worry the tacos you ordered are already gluten free.”Well my food came out cold and the tacos were mediocre at best but I was there for the cheesecake anyways. That was the only time I ate out that day, so later that night when I got sick, I think I can safely assume Cheesecake Factory was the culprit. They probably did not employ proper food handling precautions because the waiter failed to communicate it to anyone in the kitchen. Or maybe even if he did, there is just a greater chance of contamination at places with huge menus like Cheesecake Factory. Either way, if you have Celiac disease, I would NOT eat here. Just don’t.

Celiac
3 months ago

I just found out they have a GF bun! I ordered the double bacon cheeseburger last night through DoorDash and it was amazing. I can't say if cross-contamination is an issue because I didn't eat there, but I have celiac and did not feel even a little sick. Their fries are GF too. They also have a separate menu which is always a plus! Hopefully, they'll continue expanding it.

Celiac
3 months ago
Celiac friendly

Our waiter was brilliant, had GF burger meal and dessert for my daughter but unfortunately all the fries are cooked in the same frier we were told so had to give them a miss.

Celiac
3 months ago

I placed an order to go in person and ordered a GF option. While waiting I noticed there was no GF indication on my receipt and said something to another employee. Thankfully this other person checked and realized the person who keyed the order in did not specify GF. They did remake my order but the carelessness made me uneasy. Please triple check that your meal is in fact GF if you eat here.

Celiac
3 months ago
Celiac friendly

I have eaten here many times and never got sick. I ask for specific wait staff who are very familiar with celiac. In addition the gluten free meals are very tasty.

3 months ago
Not celiac friendly

NOT SAFE! My son got so sick after we went. We went to the Cambridge one and I kept reminding them of gluten allergy and asking to make sure his food was safe and he still got so sick. I even had the manager come over.

Celiac
3 months ago

For a restaurant with such a large menu, the GF options are very limited and their servers and staff are not very knowledgeable. They do have GF buns, but the one my son had was still cold on the inside.

Celiac
3 months ago
Celiac friendly

Not everything is gf, but they have indicators next to items that say “gf upon request”. They do have gf buns for burgers. And their french fries are gluten free! Just make sure to let your server know about your allergy!

Celiac
3 months ago
Celiac friendly

Gluten free pasta is delicious.

3 months ago
Celiac friendly

Menu has quite a lot of GF options, buns, pasta and a chocolate cake. Our waiter was very knowledgeable, helpful and double checked everything. Our family of 5 have 3 celiacs.

Celiac
3 months ago
Celiac friendly

Had over 70 items to choose from that were gluten free and one chocolate Godiva cheesecake. The tamale corn cakes are the jam!!

Celiac
3 months ago
Not celiac friendly

The four cheese pasta was really good, but I found a couple of non gluten free pasta mixed in with my “gluten free” pasta. I will not be going back, they obviously do not care about cross contamination. Do not recommend.

Celiac
3 months ago
Not celiac friendly

At our last visit, our waitress informed us that the "dedicated gluten free fryer" is NOT always kept gluten free, particularly if the restaurant is busy (when is The Cheesecake Factory not busy?!). She explained that the kitchen will often fry gluten-contaminated items in there if they are in a rush, and that there is no way to know if someone did this earlier in the day. She also explained that the kitchen staff frequently handle gluten-containing food over the gluten-free fryer, so there is a chance that gluten could fall in. The most alarming out of all of this is I have eaten here before and have NEVER been told this information. In fact, I've been told the opposite ("completely gluten free,"). My silverware and plate were dirty (possible contamination) and when I was brought new silverware, it was ALSO DIRTY. So sad about this experience!

Celiac
4 months ago
Not celiac friendly

The manager assured us the bun was gluten free & the fries were fried in a dedicated fryer. However, we used a Nima to test fries & a bacon burger & the results were positive for gluten. It was disappointing since the food at other locations has been safe.

Celiac
4 months ago

The staff doubled checked all my question. Very happy

4 months ago

GF options are nice. Service is slow and unattentative at this location. We much prefer the Southdale location even though this location is 3 miles from us. Better service and better food at Southdale!

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