The Cheesecake Factory

I read the other reviews so I will lead with this. As of right now I’m not celiac I just am allergic to gluten. That said I have now had 2 very nice experiences at Cheesecake Factory. What stinks for me is I’m allergic to a lot! This makes the GF options hard for me to fully enjoy. They do have a cheesecake that is GF but I can’t have dairy. All this said they carefully prepare salmon in a separate pan for me and made me gluten free pasta. They tried very hard to add in some other things like avocado and cashews which I can eat. The manager and servers are good and will work with you. I’m going there this weekend with a friend. Fingers crossed!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I have never had a problem with this location. They have lots of yummy options

Celiac friendly?

Yes

They use the same pasta water they use for normal pasta... Which any celiac suffering person knows is cross contamination.

Celiac friendly?

No

My father and I have celiac disease and we ordered the gluten free four cheese pasta and my father's came out with regular pasta mixed in with the gluten free pasta. They also stated they do not have a dedicated fryer anymore.

Celiac friendly?

No

Never had issues with this location. Then I ordered a side of mashed potatoes with a take out meal and found actual pieces of bread in it. Needless to say I was sick for a week. Don’t trust this location, they don’t understand the seriousness of this mistake and had no explanation for it.

Celiac friendly?

No

Great food! The gluten free buns are delicious! The turkey burger is my go-to! I have also had their pasta and it is very good... clearly labeled on the menu which can be made gluten free!

Went here about a month ago and had the cheese burger on GF bun and fries and was fine. Went back a couple days ago and ordered the same thing and have been sick for 2 days. Didn't even make it outside the restaurant. There definitely had to be cross contamination. Will not be going back.

Celiac friendly?

No

I went here with a few friends from college last night and I loved my cheeseburger that was made with a Udi's gluten free bun. The last time I had gone to this location I had the same cheeseburger and didn't have any reaction to it so I figured it was a safe bet to have it again. Unlike last time, however, I decided to order the so called "gluten-free" Godiva Flourless Cheesecake. I didn't have a full out reaction to it, but I woke up this morning not feeling so great and am really annoyed that the Cheesecake Factory claims that the Godiva cheesecake is gluten free when it actually isn't

Celiac friendly?

No

They seem to offer very few options. We had roasted chicken w mashed potatoes and grilled salmon which were good. Even though they offer GF bun- Burgers and fries are cross contaminated. Waitress was very kind to warn of cross contamination. But manager would supervise any GF orders.

Celiac friendly?

No

Wow - never thought I could eat cheesecake without getting really sick until I tried an amazing chocolate cheesecake from here. My mom got it for me and it was soooo good, and I didn't get sick! I also had the gluten free mac and cheese. It was good, but the pasta was a little undercooked. But I know how finicky gf pasta can be!

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent