The Cheesecake Factory

It's not safe for celiac. But they put it writen on the menu.

I’ve eaten here many times with Celiacs and never had a problem. They even have two gluten free cheesecakes, which are very good! I keep going back!

Celiac friendly, gluten free food cleared labelled on the menu and feeling good also the day after. The waitress even clearly pointed out the safety for celiacs.

This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.

Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.

GF items are clearly labeled on the menu! What a plus. This makes dining out so much more pleasant for me. They only have one GF cheesecake available (the Godiva Chocolate Cheesecake). I wish they'd have a larger selection of GF cheesecakes. Otherwise, this isn't a bad place for many GF cordials, appetizers, and entrees.

HORRIBLE!! Ordered a cheeseburger to be made gluten free and they brought it out on a regular bun, luckily I noticed it didn't look right, then they brought me a new one with a regular bun on it AGAIN!! They screwed up twice and still charged me for my meal! And on top of all that I got sick from the burger they did bring out. Will never eat there again

Excellent service, food, and great gluten free buns

Family friendly. Good choice of GF options. Couple of GF desserts as well as ice cream. Enjoyed it so we went back 2 days later.

Great options. Wait staff very knowledgeable and went out of their way to be helpful.

At our last visit, our waitress informed us that the "dedicated gluten free fryer" is NOT always kept gluten free, particularly if the restaurant is busy (when is The Cheesecake Factory not busy?!). She explained that the kitchen will often fry gluten-contaminated items in there if they are in a rush, and that there is no way to know if someone did this earlier in the day. She also explained that the kitchen staff frequently handle gluten-containing food over the gluten-free fryer, so there is a chance that gluten could fall in. The most alarming out of all of this is I have eaten here before and have NEVER been told this information. In fact, I've been told the opposite ("completely gluten free,"). My silverware and plate were dirty (possible contamination) and when I was brought new silverware, it was ALSO DIRTY. So sad about this experience!

The manager assured us the bun was gluten free & the fries were fried in a dedicated fryer. However, we used a Nima to test fries & a bacon burger & the results were positive for gluten. It was disappointing since the food at other locations has been safe.

The staff doubled checked all my question. Very happy

GF options are nice. Service is slow and unattentative at this location. We much prefer the Southdale location even though this location is 3 miles from us. Better service and better food at Southdale!

I made it clear how sever my allergies are, but they gave me the wrong burger. I had to be rushed to hospital and almost died!! Would never recommend them ever

I’m not even Celiac, just gluten sensitive, but man am I disappointed. The amount of GF options are sad and even when they claim to be GF, they definitely are not since I woke up with a watermelon shaped stomach!

The food was delicious, but I found regular spaghetti noodles that weren't gluten free in my gluten free pasta. They were nice about it, but I can't help but think they cooked it in the same water as regular noodles which is scary.

Ordered the guacamole and chips ap and salad from the GF options.. They had gluten in them.. 👎👎👎

Very limited options for such a big menu. GF bun is dry and not good flavor so would recommend going without the bun. Giving 2 stars because the GF cheesecake is still delicious

Visited twice during our stay in Wakiki. Great burger buns very light and even doubled checked that they were Gluten free. Fries are gluten free and cooked in separate fryer. Staff had great knowledge of celiac. Would go back again!

gluten free kids pizza is great

I went several times and it was every thing ok, the food is excellent but I never ask for a gluten free cake.This last time I did and I regret, because the people who served the cakes they don’t know or don’t care about cross contamination because I got sick and I had a bad time. What I saw later was that they use the same pallet knife to serve a regular cheese cake and a gluten free cake. However, I will came back because the rest of the menu is well prepared.

Staff was knowledgeable and menu was broad range. Quality of food was superb

I'm a little confused with the people saying the cheesecake is gluten free when their own menu states that none of them are. Also there seems to be some confusion about whether they have separate fryers or not. The restaurant states in this menu that people with allergies should avoid all fried foods. Frankly, after reading over this menu I don't want to chance it at all.

Not only was the food cold when it finally got here, it was on a REGULAR BUN. Absolutely unacceptable, when I wrote gluten free AND gluten allergy in the instructions. This restaurant should be removed from the app. Absolutely terrible.

They have a good gluten free menu with a lot of selections, staff knowledgeable

Ask a lot of questions about gf items. A few pasta dishes are marked gf, but it is made in the same water as the regular pasta (meaning it will get contaminated). I asked to have it cooked in separate water, but they could not accommodate. I wound up getting salmon with broccoli and mashed potatoes, which was pretty good and for sure gf.

With such a huge menu it’s hard to imagine prep is free of cross contamination. I got a burger on an udis roll. My waitress assured me that their fryer for French fries is gluten free because nothing aside from regular and sweet potato fries go in there. I don’t know if it’s safe for celiac but I’m ok today. They have clearly marked items on menu.

I have a sensitivity and this was one if the first places i ate. I was disappointed and almost discouraged at the amount of gluten free options. It was like 4 meals and only 2 cheesecakes.

Tried this location for first time last week. Had Cobb salad with ranch (balsamic that normally comes with cob is not gf) and had no crutons. Took a couple slices of my own gf udi multigrain bread and they brought me butter. Waitress was knowledgeable about celiac options. Had no issues. Salad was a little bland but nice to have another family option. May try blue cheese dressing next time which is also gf.

Great size menu.. only dissatisfied with the number of cheesecakes that are gluten free... besides that; great service and our server was very understanding and considerate of CD.

Be careful eating here if you have celiac. “Gluten fee available” option on the menu doesn’t mean what it should mean. For example, the gluten free French fries are not GF, since they are fried in the same fryer as everything else, including food breaded with wheat flour. Best to ask lots of questions

I have found out I have been gluten sensitive for awhile and can’t eat wheat now without getting very sick. They show that some of the food is gluten free and safe, but I wanted to let people know NOT to believe them when they say they have separate fryers for gluten free customers. They may change this in the future, but for when I went I had been lied to about them using separate fryers and had gotten sick from the food. I’d be careful about going here.

I'm vegan and gluten free. I had Evelyn's Favorite Pasta with gf pasta and light oil. Wonderful.

I got sick from eating here! I would not recommend going here!

GF Godiva chocolate cheesecake was extremely good and served confirmed it was GF. Iced latte also good. Didn’t get sick!!

Menu noted what was GF. Had a good plain steak with green vegetables and a superb GF Godiva chocolate cheesecake. They had another coffee and chocolate I think flavoured GF cheesecake which I tried earlier In the week. I wish they had a fruity flavour choice of cheesecake too!!! UPDATE: Sadly got slightly glutened 😔

It says "can be made gluten free" on the menu but everything is cooked on the same grill using the same utensils as foods containing gluten. It even says so on the bottom of the menu.

Had Cuban sandwich on GF roll with side salad. It was really good. Shared GF Godiva cheesecake. It was decadent!

Ordered off their gluten free items and made sure the waiter knew I needed the dish to be gluten free. My salad came to the table with croutons on it.

GF burgers are great, also had GF pasta which was very good. Pity there aren’t more cheesecake options we didn’t try the GF options there were only 2 available.

Last 3 times I’ve eaten here I’ve gotten sick. All three meals were ordered from the gluten free options and the server was told it’s an allergy. One of these, I found a Chinese fried noodle in my cup of salad dressing.

I also found a regular piece of pasta in my dish. Happened at the Cambridge one too. For such a big chain, I’d expect they would be doing a better job in regards to allergies

The menu clearly labels gluten free options. My waiter was aware and concerned about my food allergies. I had a grilled chicken sandwich with avocado. I was surprised it came on gluten free sandwich bread rather than a gluten free bun. It tasted fine but I was expecting more than just a couple of slices of bread. I wish this upscale restaurant would invest in a dedicated gluten free fryer.

I had the shepherd's pie, not only was it one of the best shepherd's pie ever, my waiter informed me it was one of the menu items that's naturally gluten free. There are also two cheesecake options that are gluten free. I will definitely be going back

Went there last night after seeing a movie. Initially I was turned off by the lack of desirable GF options. Had to repeatedly change order plans due to dishes that were surprisingly using gluten, or risk of allergic exposure to other to other ingredients. Says fries can be GF, but cooked in same fryer for cross contamination. Refused to allow me to open my own Angry Orchard bottle ordered to avoid cross contamination from beer covered hands in bar. I was about ready to leave in frustration. But the waitress was patient and accommodating so went back several times to get answers from kitchen before she sat down with me to discuss options. Had a burger earlier in the week, so it didn't sound good, but ended up getting one with mashed potatoes. The burger was great and the bun was excellent! Once I was almost done, I asked the waitress what brand it was. When she said Udi's, I said then we have a problem because you gave me the wrong bun. I explained that Udi's are small, flat, undesirable to look at, don't have a very good texture, and that it's sad they are so commonly used. So what I ate was clearly not Udi's. Waitress brought out a manager named Alicia, whose daughter is Celiac, and she explained multiple steps to avoid gluten, and an area to prepare most GF items. She went back and brought me out a prepackaged GF bun. Apparently Cheesecake Factory purchases a restaurant grade GF buns in bulk from Udi's. Wonder why Udi's has such huge variance between this and what I've gotten at stores or is served in so many other restaurants. Ordered the GF Godiva chocolate cheesecake to go and it is absolutely amazing!

Check your noodles before you eat, I had a couple gluten noodles in my pasta, but this is the first time it has happened at this chain

They have a label on the side of their food that says (can be gluten free upon request). We order our food and it didn’t really come out good. My food was missing so many ingredients.

I ate here for a work dinner when traveling to SA for work. The GF options aren’t extensive, but they had enough that I could choose a couple of things I wanted. The skinny margarita is gluten free and was good. I ate the salmon dish, but since I’m also lactose intolerant, thy gave me fries instead of mashed potatoes. Food was good and the service was outstanding.

They understand gluten free. Never gotten sick eating here.

I picked up a piece of cheesecake to-go tonight, the coffee & cream chocolate, which is supposed to be gluten-free. Managed to make it home from my friend’s house before I started vomiting, and hours later, my gut is still in knots. I only have this reaction when I eat gluten, so it would seem to me that this cheesecake isn’t GF.

Did not have issue with food did have problem with cheesecake!

For the second time (out of three visits) I found a regular gluten noodle in my gf pasta dish. Manager wasn’t very concerned just saying he will comp my meal but now I’m sick. My third time at this location and I’ve gotten sick all three times. Not celiac friendly

First time I went I was fine Second time I went I got sick I will not be returning

Based on others feedback, I skipped the GF pasta options. I ordered the GF Factory Chopped Salad and subbed feta for the Blue Cheese, dressing came on the side. The salad was tasty. I ordered the GF Coffee and Chocolate Cheesecake to go - it was DELISH. I had no problems last night and I think you can get a fairly safe meal if you stick with the VERY limited GF "friendly" options marked. There are only a handful of Non-pasta dishes marked and only 2 kinds of GF Cheesecake on their book-like menu. Would not be top of my list, but I think a manageable option if your group/family wants to go.

Asked for a gluten free burger and it came out with a regular bun. I asked the server to get a gluten free burger and she told me to just take the buns off. Horrible experience.

Lots of options. Pretty decent food. They even have a gluten free cheesecake!

Staff knows the options but the menu is deceptive. For example: you can get a “gluten free Cesar salad” but it’s not a Cesar salad. You give up not only the croutons but the dressing as well. Why not list that? Of the kids can get a gluten free Alfredo but not adults? Just weird and frustrating.

Love CF. Never had an issue with CC. Staff always really helpful. Only thing they don’t have is GF bread for starters!

Surprising amount of gf options, even dessert items! The waiter didn't ask any questions when I requested the gf coffee cream cheesecake, but did make sure to tell me it was the gluten free one when he set it on the table. He then offered to pack our leftovers separately, so it seemed like he was conscious of CC. I had no issues after eating here.