The Cheesecake Factory

It was a long wait, so we ordered our food to go. The cashier clearly did not understand gf. She offered me bread with the order and didn’t understand when I explained I didn’t want the bread included with my meal. She kept insisting that it was free. I explained it wasn’t about the money! I ordered carefully - selecting items that I knew should be naturally gf. My meal was delicious. The best part was dessert - the gf Godiva chocolate cheesecake. Mmm, mmm, mmm!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ate here with a large party, so I know that’s hard on the server. However, they will now direct you to an allergen website and won’t answer questions about the food or prep; our server answered one question about the fries but otherwise said he was required to go get his manager (which ultimately might be great, but was very awkward with a large group of professional colleagues and also wasn’t stated as a solution or being helpful, more as a response to me being a difficult patron). I almost decided not to get food, but ultimately chose something I get might be most safe. I think it was ok, but it’s hard to say because I’m traveling and already sick. Celiacs use caution or avoid.

It's not safe for celiac. But they put it writen on the menu.

Celiac friendly?

No

Celiac friendly, gluten free food cleared labelled on the menu and feeling good also the day after. The waitress even clearly pointed out the safety for celiacs.

Celiac friendly?

Yes

This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.

Celiac friendly?

No

Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.

Celiac friendly?

No

GF items are clearly labeled on the menu! What a plus. This makes dining out so much more pleasant for me.

They only have one GF cheesecake available (the Godiva Chocolate Cheesecake). I wish they'd have a larger selection of GF cheesecakes. Otherwise, this isn't a bad place for many GF cordials, appetizers, and entrees.

HORRIBLE!! Ordered a cheeseburger to be made gluten free and they brought it out on a regular bun, luckily I noticed it didn't look right, then they brought me a new one with a regular bun on it AGAIN!! They screwed up twice and still charged me for my meal! And on top of all that I got sick from the burger they did bring out. Will never eat there again

Celiac friendly?

No

Excellent service, food, and great gluten free buns

Family friendly. Good choice of GF options. Couple of GF desserts as well as ice cream. Enjoyed it so we went back 2 days later.

Celiac friendly?

Yes

Great options. Wait staff very knowledgeable and went out of their way to be helpful.

I was told the steak medallions could be made gluten free, though was sick afterward. Leaving 2 stars since the Godiva cheesecake was pretty good.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout

I enjoyed a lovely omelette & my daughter had gf pasta. They served us gf toast in place of the bread basket. We were too full to have it but there was a gf cheesecake option too that looked amazing. The server understood cross contamination & advised against the fries (despite them being marked gf, they are cooked in contaminated fryers). She even warned us that gf was a ‘fad’ in Florida & to always make it clear it’s an allergy & not a preference (I know coeliac isn’t an allergy but it’s easier for others to understand that).

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

If you ever come here ask to sit in wendys section! Shes a celiac waitress and she went above and beyond for my sister and I who are both celiac. From bringing us gluten free toasted bun to telling us what all on the menue is gluten free. Such as the orange chicken that I thought I couldnt eat again! I had such an amazing time here and definitely recommend it to anyone!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Update July 2022: I got the same dish that I usually get but was bloated that night so got some cross contamination. I got an order to go so I feel I couldn’t explain my needs as much. Anyway be careful. Not as good as it used to be. Got the salmon and substituted green beans and got the mashed potatoes. Excellent. Got the Godiva cheesecake. Super yummy. I have had good experiences with Cheesecake factory’s across the country but I always make sure to be clear about needing gluten free and cross contamination. Always ask with cheesecake to use a clean spatula and wash hands first.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Over all its was just fine. Nothing over the top special. Had gluten free buns and has a dedicated fryer. The burger was good. Due to “staffing shortage” they had a limited menu. About 50% of the menu was not available. Our waiter was good and you can make online reservations.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average