Chuy's
$ • Mexican Restaurant
Most Recent Reviews
The staff needs to be trained on the allergy menu items! No gluten free menu and the items on main menu didn’t identify gf options. I asked the waitress if the chips were gluten free. She said they were corn tortillas, so yeah, pretty sure. I asked are they fried in a dedicated fryer? She wasn’t sure so went back to check. Yes, the chips are fried in a dedicated fryer. The waitress pointed out the gf items on the menu- for entrees pretty much just the enchiladas and tacos. Even the fajitas are marinated in beer😳. I ordered the Elvis Presley enchilada trio (my dad did, too). The waitress informed me that the rice was not gf, so my meal would not include it. That was okay by me. I also had to substitute the Tex-mex sauce on the enchiladas because it is not gf. When the entrees arrived , the rice was on my plate. I told the server that I was told by the waitress that the rice was not gf and should not be on my plate. He told me it was gf. So, the waitress had to go back and get clarification from the chef. Honestly, I will not return because the food was subpar. Not fresh at all. The sauce on the enchiladas appeared to have been on the corn tortillas for a while. It wasn’t made fresh and poured over them. Also the corn tortillas were awfully thick.
I can’t speak for the rest of the restaurant chain but the Chuy’s in Sterling was great! Jeff the manager was very kind and sat down and told us what we could have on the menu. We called ahead and they prepared chips gluten free, drained the fryer and refilled with new oil. The key is call ahead and let them know you are coming and you have a gluten issue. I had tacos and my daughter had nachos. The boom boom sauce was a great alternative to the queso which they make with a rue.
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Reviews of this Chain
I was nervous to eat here because I’d seen the reviews that they aren’t gluten friendly, but I was invited to go for a friend’s bday dinner and decided to try it. I called ahead of time and they were able to give me a list of things that were safe: the rice, beans, and any enchilada dish that doesn’t have marinated meat.
When I arrived, I let our waiter know about my allergy and my concerns, and he was extremely helpful and willing to double check with the chefs. I ordered chicken enchiladas and had no reaction. Overall I was pleasantly surprised by the positive experience.
Queso is not gluten free! Every time I have gone and had enchiladas, I have had problems. Way too risky to return to.
Fryers are not celiac safe. The staff was very helpful and the manager came out to speak to me about the fryers. Lots on the menu (chicken dishes) can be made GF no issue. The jalapeño dip is GF and bring your own chips or ask for a side!
I haven't been here in years due to lack of gf/DF items. So glad to have come back! Manager came to table and developed a gf/DF enchiladas plate( no cheese). Not cross contaminated very delicious. Did come at 3 pm during the week. Would come during off peak hours.
Not the best place for gluten free. But Ill attach a menu that the Chuys corporate sent to me
