Chuy's
$ • Mexican Restaurant
Most Recent Reviews
I was nervous to eat here because I’d seen the reviews that they aren’t gluten friendly, but I was invited to go for a friend’s bday dinner and decided to try it. I called ahead of time and they were able to give me a list of things that were safe: the rice, beans, and any enchilada dish that doesn’t have marinated meat.
When I arrived, I let our waiter know about my allergy and my concerns, and he was extremely helpful and willing to double check with the chefs. I ordered chicken enchiladas and had no reaction. Overall I was pleasantly surprised by the positive experience.
The corn chips and crispy corn tortillas are fried in a shared fryer with gluten items. The fajitas are marinated in beer. Literally the only thing on the menu I could eat was a taco salad without the tortilla shell. There are soooo many other celiac-friendly Tex Mex places in Austin. There’s no reason to go here.
I see the terrible reviews, but I haven’t had a bad experience here. The staff isn’t as knowledgeable, so you have to do your homework in advance, but I’ve eaten here twice since diagnosis and have left with no symptoms.
I bring my own chips to eat the Queso, and order based on research. I heard the fajita beef is marinated in beer. So I tend to get crispy tacos. I emailed the manager to double check on the ground beef seasoning, and he sent me their gluten friendly menu. Hopefully this helps someone…
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More Reviews
I called and asked what was safe, basically only the rice and beans and guacamole and cheese and pico were safe. Ordered corn tortillas, and they came mixed in with flour ones, which thankfully I noticed before eating any. I think they have issues with cross contamination since I had a bad reaction after eating there. Don't risk it, it's not worth it.
No, avoid this place is not good. Not worth the price and barely any gluten free options.
Food SUCKS. Only two or three options and they are terrible. I will never be back here
I should have done my research beforehand. The waiter checked on the chips, queso and taco salad minus the shell and told me they were safe to eat. I was already feeling sick before my meal arrived. After eating at the restaurant I called to talk to a manager and learned that chips are fried with all the other gluten-containing items and flour is put in almost everything they make including the meats and queso. Very disappointed and will not be returning here.
No GF menu. Warms corn tortillas and flour ones on same surface so can’t even have corn. Chicken is marinated in beer. Could easily offer enchiladas, corn tacos, and Mexi salads gluten free (with small dedicated prep area and grilling non marinated chicken and offering GF ranch dressing) but chain apparently doesn’t want our business or the family members we take with us to places that offer safe options.
Reviews of this Chain
My husband and I had a great date at Chuy's. They were celiac-friendly and the server double-checked to make sure that the ingredients in my dish were gluten-free. She also let me know that the chefs did not change their gloves between prepping GF dishes so there could be cross-contamination. I usually have a negative response within 5-10 minutes of consuming gluten and I did not have a bad reaction at all after eating this meal. I'll definitely visit Chuy's again!
Queso is not gluten free! Every time I have gone and had enchiladas, I have had problems. Way too risky to return to.
Fryers are not celiac safe. The staff was very helpful and the manager came out to speak to me about the fryers. Lots on the menu (chicken dishes) can be made GF no issue. The jalapeño dip is GF and bring your own chips or ask for a side!
I haven't been here in years due to lack of gf/DF items. So glad to have come back! Manager came to table and developed a gf/DF enchiladas plate( no cheese). Not cross contaminated very delicious. Did come at 3 pm during the week. Would come during off peak hours.
Not the best place for gluten free. But Ill attach a menu that the Chuys corporate sent to me
