No tienen ninguna opción libre de gluten
— Not at all
— No gluten-free information on the menu
— None
Staff was knowledgeable however, our son was severely contaminated. Have eaten at another Chuy’s in Richmond, VA with no issues but this location doesn’t have a safe environment for anyone with celiac.
No
We called ahead (to the Winter Park location, but I can't figure out how to delete the review on this location, although their menus are the same I believe so I would still avoid) because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.
No
While the food is probably delicious it is not gluten free friendly at all. I had an extremely hard time finding anything I could eat. If you have celiac disease stay far away.
No
Chef was very helpful in explaining what was gluten free/contaminated. I ended up getting fajitas without rice and with plain (not marinated) chicken. I opted for the soft corn tortillas even though they are cooked on the same surface as flour and did not have a reaction. (I have celiac disease)
Not allot of choices for gluten allergy.
No
I have given 2 stars for the managers helpfulness in showing me what I could eat, but as he put it 'your probably breathing gluten in right now'. Husband who isn't coeliac said the food was ok but not much you can eat here if you are coeliac, I ended up with a grilled chicken salad with no dressing. Can't fault the staff though, very helpful.
They are aware that most of their menu is not gluten free due to reuse of fryer oil. Chips are not safe at this location. The staff was very helpful in creating me something I was able to eat using the blue corn tortilla and chicken.
No
The staff was knowledgeable about what menu items contained gluten or might be contaminated with gluten. Very helpful. Ground beef and corn tortilla options are safe, the chips and creamy jalapeño sauce was fine too.
— Somewhat
— Separate gluten-free menu
— Not Much
— Excellent
The manager came out to help me with what to eat, he told me that the meat is marinated in beer(which is made with wheat), the rice and beans were gluten free, and that they can salt and pepper my meat for me instead if making it the regular way,l. They had 5 gluten free sauces, I ordered a enchilada and they made it with a corn tortilla(they usually don't) it was good, did it contain gluten, idk they said no. Was it cross contaminated, idk I have no symptoms and fell upon celiac accidentally.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Super poor GF menu choice although they do have a GF menu. No meat options. No chips. My son was served his Gf quesadilla on corn tortillas on top of fries despite being told no fries. They remade it but definitely wouldn’t ever come back or recommend this restaurant for GF or celiacs.
— Separate gluten-free menu
— Not Much
— Below Average
Husband is probably in remission of celiac so take it with a grain of salt. So far we have had no bad experience here since the manager posted on FB. They will come and warn you which is understandable, I appreciate it. It really depends on the day on who is comfortable and not comfortable.
— Very
— No gluten-free information on the menu
— Some
— Good
The manager, Shawn, is the first manager that has come out to speak with me directly since being diagnosed. He basically said there isn't anything that one with celiac can eat here (even the rice has gluten in it). BUT they do have a gluten free menu which is just basically items that can be modified. He asked what I needed to have in order to be safe, and I asked for them to change their gloves and clean the work area. He was even going to ensure the food was going to be cooked on top of foil. My go to Mexican food were cheese enchiladas before my diagnosis and this is the first time I'm going to be able to enjoy my favorites. Truly appreciate this place! He said that they could even do chicken fajitas (as long as it's chicken that isn't marinated) and they could do it on the flat top (which would take longer).
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent