Chuy's
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10 months ago
Not celiac friendly We called ahead (to the Winter Park location, but I can't figure out how to delete the review on this location, although their menus are the same I believe so I would still avoid) because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.
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Celiac
1 year agoNot celiac friendly While the food is probably delicious it is not gluten free friendly at all. I had an extremely hard time finding anything I could eat. If you have celiac disease stay far away.
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1 year ago
Chef was very helpful in explaining what was gluten free/contaminated. I ended up getting fajitas without rice and with plain (not marinated) chicken. I opted for the soft corn tortillas even though they are cooked on the same surface as flour and did not have a reaction. (I have celiac disease)
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Celiac
2 years ago
I have given 2 stars for the managers helpfulness in showing me what I could eat, but as he put it 'your probably breathing gluten in right now'. Husband who isn't coeliac said the food was ok but not much you can eat here if you are coeliac, I ended up with a grilled chicken salad with no dressing. Can't fault the staff though, very helpful.
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Celiac
3 years agoNot celiac friendly They are aware that most of their menu is not gluten free due to reuse of fryer oil. Chips are not safe at this location. The staff was very helpful in creating me something I was able to eat using the blue corn tortilla and chicken.
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Celiac
1 week agoNot celiac friendly 209 W 46th Terrace, Kansas City, MO 64112
Staff told me this restaurant is unsafe for people with celiac.
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Celiac
2 months agoCeliac friendly 163 Opry Mills Dr, Nashville, TN 37214
Limited gluten free menu with minimal choices due to cross contamination. Good food though and great happy hour drinks.
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Celiac
4 months agoNot celiac friendly 2320 North Interstate Highway 35, Round Rock, TX 78681
This restaurant is not Celiac friendly at all. Don’t go there.
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4 months ago
4440 Belt Line Rd, Addison, TX 75001
The manager I spoke to was very knowledgeable about celiac. He advised me on food options even though I am gluten intolerant (not celiac), and made sure to ask me if I was ok with cross contamination. He even asked how I did with dairy and spices! Very impressed.
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4 months agoNot celiac friendly 4154 Seward St, Columbus, OH 43219
worst Mexican food I've ever had!!! not to mention there's only one thing on the menu I was told I could eat. My hubby ordered off regular menu and said his food was also mediocre at best....and that was pushing it. I don't understand the draw of this place when Columbus has such great mexican options.
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5 months ago1035 Parkside Main St, Cary, NC 27519
Chips are fried in a separate fryer and are delicious! Menu options are limited but I got soft tacos and they were good. The crispy taco option isn't gluten-free but the rice and beans are. Fun place to go with friends!
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6 months agoNot celiac friendly 170 S Orlando Ave, Winter Park, FL 32789
HORRIBLE EXPERIENCE Have been wanting to try since they opened. Granted it was Friday night, but waitress took drinks order, asked if they had a GF menu was told “no- I’ll try to find someone to help you if someone’s not too busy”. Waited for 15 minutes for no one to even acknowledge us. Very poor service!
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Celiac
6 months agoNot celiac friendly 5501 Legend Lake Pkwy, Waco, TX 76712
The staff did not even try to help me find something gluten free. We ended up leaving the restaurant. Very disappointed because so many locals suggested we eat there. The queso isn’t even gluten free!!! What kind of Satan’s den is that?!?
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6 months agoNot celiac friendly 2320 North Interstate Highway 35, Round Rock, TX 78681
Nothing is gluten free except the dinner salad. The corn and flour tortillas are hand made in the same area and have cross contamination. The chicken is marinated in beer. The chips are fried in the same oil as flour products.
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Celiac
6 months agoNot celiac friendly 4154 Seward St, Columbus, OH 43219
I spoke to the chef that assured me the only Celiac safe item was a plain side salad. Chips are cooked in shared oil. The margaritas were super yummy though!
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6 months agoNot celiac friendly 4731 Brad McNeer Pkwy, Midlothian, VA 23112
My server was less than helpful. I was told what I ordered would be prepared gluten free. I ordered a veggie enchilada (corn tortilla) with no sides, no sauce. It came with the unsafe sides running into the allegedly safe part of my food. You could tell they just didn't get it. Very disappointed seeing as reviews from 9-11 months ago were positive.
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Celiac
7 months agoCeliac friendly 209 W 46th Terrace, Kansas City, MO 64112
Second time and all good. Will be BACK.
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7 months ago2320 North Interstate Highway 35, Round Rock, TX 78681
Queso no bueno. Contains gluten.
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7 months agoNot celiac friendly 3408 N Central Expy, Plano, TX 75074
We normally eat fajitas, making sure the meat is not marinated in soy sauce. To date all Mexican restaurants have accommodated us. Chuy's marinates all meat in beer! We also eat no flour of any kind, so enchiladas are not an option for us. The manager brought us the gluten-free menu and said everything would be cross contaminated so if we were celiac, he didn't recommend us eating here. Literally the only things we could eat on the Chuy's "gluten free" menu were refried beans and lettuce. We had some good margaritas and left without eating.
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7 months agoNot celiac friendly 3061 Mallory Ln, Franklin, TN 37067
Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.
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8 months ago170 S Orlando Ave, Winter Park, FL 32789
There is nothing on their menu that is gluten-free. The manager I talked to was uneducated on gluten allergy. He actually told me that he didn't think there could very much gluten contamination danger in foods fried in communal oil. Beware!
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Celiac
9 months ago16001 Chenal Pkwy, Little Rock, AR 72211
I eat here all the time. I get the veggie enchiladas with the boom boom sauce and I have never had any issues. My Service Dog checks it for gluten and has never alerted to the veggie enchiladas.
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10 months agoNot celiac friendly 170 S Orlando Ave, Winter Park, FL 32789
We called ahead because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.
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11 months agoNot celiac friendly 30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144
No, no, no. Do NOT eat here unless you want yo get sick.
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Celiac
1 year ago3408 N Central Expy, Plano, TX 75074
We called ahead to ask about Gluten-free options, and were told we could eat many things. Upon arrival, the manager said we could only have lettuce and unmarinated chicken breast. We had to walk out, since there was nothing for us to eat! How infuriating!
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Celiac
1 year agoNot celiac friendly 2320 North Interstate Highway 35, Round Rock, TX 78681
Only option is salad with roasted chicken. There are no gf chips, tortillas, or basically anything I was told.
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Celiac
1 year ago4731 Brad McNeer Pkwy, Midlothian, VA 23112
The food was cold and what came with it wasn't listed and if I had known I could of said no beans. And the waiter didn't seem to understand the concept of gluten free!
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Celiac
1 year ago3408 N Central Expy, Plano, TX 75074
Regardless of food prep they dust the chips with flour. Stay away!
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1 year agoNot celiac friendly 5935 S Broadway Ave, Tyler, TX 75703
They've obviously changed their menu since the last reviewer was in. The chips cannot be GF and basically you can get a vegetarian taco or vegan taco/enchilada plate. No sauces or rice and food is prepared in a common area so cross contamination is a risk
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1 year ago30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144
Not a gluten free place. Chips are not safe to eat :( I still end up going to have a few drinks with friends.
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Celiac
1 year ago16001 Chenal Pkwy, Little Rock, AR 72211
The manager actually told me to avoid it because the kitchen is full of flour! Don't risk it!
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1 year ago5935 S Broadway Ave, Tyler, TX 75703
they special baked our tortilla chips, so there would be no cross contamination! lots of gluten free options on their menu
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Celiac
1 year agoCeliac friendly 4731 Brad McNeer Pkwy, Midlothian, VA 23112
They do not have a designated gluten free menu but our server Kyle and the Kitchen Manager went out there way to accommodate. The food was delicious, I would definitely recommend!
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Celiac
1 year agoNot celiac friendly 4020 Market at North Hills St, Raleigh, NC 27609
terrible service. no gf menu. not many options.
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Celiac
1 year ago4154 Seward St, Columbus, OH 43219
Waiter and manager were very nice. But they said their tortilla chips are made in a shared fryer. Also, their corn tortillas are made on the same surface as their flour tortillas. So if you have celiac or are concerned about cross contamination, the choices are limited. I had tortilla soup without the tortilla strips on top, which was very good but I left a bit hungry. Salads are options, too. Based on the previous review, I was excited for their corn tortillas, so I was kind of disappointed I couldn't try them. :(
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1 year agoCeliac friendly 4731 Brad McNeer Pkwy, Midlothian, VA 23112
I am a celiac and the staff at Chuys is on point! I have been eating at this restaurant for 7 months and I have never gotten sick from their food. Many of their items can be made gluten free, and many of the waiters/waitresses are knowledgeable, and can facilitate your needs. I can't soy, rice, and cheese, but they can several items on their menu to pick from that can be trailered to your liking. Dont be shy, try them out. Explain your needs and go from there! I can't thank the staff, and managers enough for the great service and food they provide!
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Celiac
1 year agoNot celiac friendly 163 Opry Mills Dr, Nashville, TN 37214
Very little for gf choices, especially anything with a meat component. Ended up with a cheese quesadilla . Server didn't really seem to care
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1 year agoNot celiac friendly 163 Opry Mills Dr, Nashville, TN 37214
Really hard to avoid cross contamination at Chuy's. Their best dishes cannot be made GF.
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Celiac
1 year ago4001 Bagpiper Way #199, Arlington, TX 76018
I always get fajitas! If you tell them you need gluten free they will make you corn tortillas separate from other flours!
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Celiac
1 year agoNot celiac friendly Austin Landing, 10445 Innovation Drive, Miamisburg, OH 45342
All the GF options where meatless since all their meat is soaked in beer, very limited GF menu. Long wait to order, to get drinks, to get the children's drinks with their meals, to get the children's ice cream. It is Tex-Mex and Mexican like their sign says.
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1 year agoNot celiac friendly 104 Oxmoor Ct, Louisville, KY 40222
The only been thing they could guarantee being gluten free was their house salad, and that was discussing.
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1 year agoNot celiac friendly 4020 Market at North Hills St, Raleigh, NC 27609
ChuysHas no distinct gluten-free menu; but, the staff immediately consult with the manager when a guest alerts them about a food allergy. The manager, Liz, first requested some details about my allergy; then proceeded to explain what I *could* safely consume based on my description/explanation. Afterwards, she provided warnings about what not to eat. She said her patrons' safety is more important than a sale. And on that note she has recommended that some customers dine elsewhere. My server, Johnny, reiterated the menu items that were not safe. This is standard protocol. The chips and pico de gallo are divine. And, the complimentary jalapeño ranch dipping sauce makes is excellent too. They have just enough salt to make them interesting but not too much. I ordered the Stacked Enchiladas (made with blue corn tortillas and pulled chicken). And for $1, I added the queso sauce. Great experience! Typically I reserve five stars for restaurants with GF menus. But I'm giving them the max b/c of the manager's personal tutorial. Johnny was very knowledgable about the menu and the restaurant's operation; and provided some great suggestions. Kudos Chuy's for your efforts to accommodate those who are Gluten-challenged (Celiacs: Caveat Emptor!)
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Celiac
1 year ago4154 Seward St, Columbus, OH 43219
I had a great experience at Chuy's. When I told the server I am gluten free she had the manager, Betty, come out and thoroughly explain my props and contamination concerns. They fry their tortilla chips in a separate fryer and make their own tortillas from scratch. No gluten free menu but they were very accommodating for my gluten and dairy allergies.
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2 years agoNot celiac friendly 4001 Bagpiper Way #199, Arlington, TX 76018
I love Chuy's. But if you're Celiac or Gluten sensitive, you might as well not even try. They don't take any special precautions and most of their food does not have GF option.
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2 years ago4001 Bagpiper Way #199, Arlington, TX 76018
No meat on the gf menu. Very few choices. Can't even eat their chips.
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2 years agoCeliac friendly 3908 Dallas Parkway, Plano, TX 75093
This Chuy's has consistently provided a safe place for my wife to dine. Just ask for the manager when you order and you will not have any worries.
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2 years agoNot celiac friendly Austin Landing, 10445 Innovation Drive, Miamisburg, OH 45342
We asked to see the gluten free menu. The waitress was searching for one for awhile. While waiting she instructed us that the chips were gluten free. When I got the menu it said not to order the chips. I told the waitress the menu said no chips and she just shrugged like oh well. We asked to speak with the manager. He informed us that the chips at this location are because they are fried separately. He was not overly friendly and I felt like my diet restrictions were a nuisance. The gluten free menu is VERY limited. No meat options at all. I felt like a bother and an after thought. Not gluten free friendly!
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2 years agoNot celiac friendly 18035 Interstate 45 South, Shenandoah, TX 77385
Used to eat here for years, dozens and dozens of times, with friends. After discovering the reason for my health issues was gluten, I cut it out. That eliminated this restaurant entirely. This restaurant chain is not gluten free friendly. I haven't been back in 6 or 7 years because of it. And guess what? When I'm out with friends, that means none of them eat here anymore either. -->One of these days these restaurants will learn that if ONE person in a group cannot eat gluten, the entire group will not go to your restaurant; we aren't splitting up for dinner. Enjoy your restricted market, Chuys.
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2 years agoNot celiac friendly 20502 U.S. 59, Humble, TX 77338
Their gluten free menu is a joke. You can have a salad with no dressing. Or corn tortillas with cheese. All of their meats and beans contain gluten.
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Celiac
2 years agoNot celiac friendly 163 Opry Mills Dr, Nashville, TN 37214
Wish I would have read the reviews before eating off the gluten free menu. I would not eat here if you are gluten sensitive or celiac. I have been sick for two days now food was amazing but not worth it.
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2 years agoNot celiac friendly 30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144
I live in Austin where this company started. I love Chuy's. Believe me if it were safe to eat there I would. If you are Celiac don't risk it! According to Austin managers (at 3 locations), ALL the meat is BEER MARINATED. All except the boiled Chicken. The one dish I was told was safe for me to eat was just about flavorless:(
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2 years agoNot celiac friendly 30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144
I feel like this is not the same place as the other reviews but I know it is. The general manager told me it's not safe for Celiacs or Gluten Sensitive at all. They make their corn and flour tortillas at the same station so everything is cross contaminated! No separate fryer or separate anything. Meats are iffy on seasoning. We ended up leaving because they were so adamant that there was nothing safe. I was glad they were honest but it seemed weird in a kitchen that big nothing was safe and everything was shared.
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Celiac
2 years agoCeliac friendly 30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144
Manager and staff educated and helpful. They will make you a fresh batch of chips in clean grease!!
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2 years ago
5105 Warden Rd, North Little Rock, AR 72116
No GF menu, but will work with you on options. Although the manager at this location seemed less familiar with gluten options than other Chuys I've dined at. Was not sure about sauces, and unaware that Fajita meat marinated in beer would be a problem. Food was good, and did not get sick. Roasted chicken enchiladas with tomatillos sauce.
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Celiac
2 years agoNot celiac friendly 760 North Interstate Drive, Norman, OK 73072
Not much here is GF.
Categories
- Late Night
- Lunch
- Mexican
- Restaurant
- Tex-Mex
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 11 pm |
| Saturday | 11 am - 11 pm |
| Sunday | 11 am - 10 pm |
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