Absolutely awesome! One the gluten free pizza is out of this world! Never had anything as close to regular then this. Neither my husband or son has ever gotten sick. Just make you tell them it is for an allergy. Gluten free choc chip whoopie pie is gf and vegan and it is amazing! They also do vegan/diary free pizza if you are can’t have either. Highly highly recommend. Have eaten there many times with gluten and dairy issues and never once gotten sick!
Very friendly front of house who answered all of my questions regarding preparation, even on a busy holiday weekend. My order was flagged to prevent cross contamination. Separate prep area and pizza cooked on heavy foil. Delicious pizza with chewy crust. Would recommend and will visit next time I'm in town.
The staff was very courteous and very knowledgable about cross contamination. We had a great meal there today and no effects! My son has celiac disease and is very sensitive. We would know by now if he was even cross contaminated. He had the Jay's flatbread (cheese pizza) and a root beer. They make them on foil in the walk in fridge, away from contaminates. Definitely will be back!
My go to place for gluten-free pizza! Amazing gluten-free crust and wicked good salad for the appetizer! Very cautious - uses tin foil on pizza plates and seperate brick oven to prevent contamination! I also love how they try to source as locally as possible.
The crust is some of the best GF crust I've had, and the kitchen and staff are aware of Celiac and food preparation. They have a separate station for making the GF flatbreads, and they wrap the crust in tin foil before putting it in the brick oven. They are as cautious as can be. That being said, this place is not safe for anyone with Celiac. There is flour everywhere, the brick oven is small and shared with regular flatbreads/pizzas. It's just not possible to avoid. The staff is great and they have the knowledge and commitment, but if you have Celiac you shouldn't eat here.
Flatbreads always my go-to regardless of location. It's not an Udi's shell which most cop-out places use because it's easy--don't get me wrong I use it at home but that defeats the purpose of going out. Always prepped in a separate location to not cross contaminate. Cooked on foil but still get that wood fired flavor. And cut with a separate cutter. Love it there!!
The "flatbread" is ok. Would not go out of my way to get it again. Went only because folks in my group wanted Pizza. There are a lot of very good restaurants in Portsmouth that are accommodating and have a more interesting menu selections. But if you have concerns about cross contamination, they do control that very carefully.
I have celiac and have eaten here several times with no ill-effects. Each time I go I explain that I have celiac and tell them I need them to be very careful when prepping my pizza. The crust comes in its own pan already so the crust doesn't actually ever touch the oven or the counter. They also use separate utensils. And they even have Green's Amber Ale GF beer (best tasting GF beer IMO)!
I agree with the reviewer who said there is too much flour flying in the air to be safe. Even though they prepare the pizza in a separate room, I've seen them carry the uncovered pizza by the area where they are flipping dough on the way to the oven. It tastes good, but too often is burnt.
We went when it wasn’t super busy, so there wasn’t a lot of flour flying around. The gluten free pizzas are cooked on their own disposable pan in the same oven but they were aware of my diagnosis and were very knowledgeable.
It was a great pizza place with a brewery vibe set in an old mechanic’s garage. I was able to Ofer GF pizza crust and vegan cheese as well as having multiple GF, DF dessert options! They were very careful to put my crust in a pie tin to avoid cross contamination! Highly recommend.
I have been to other flatbreads without issue. Last night was the second time I was glutened at this particular location. Never happens at the other ones. For some reason, they always remove the pizza from the aluminum tray they bake it in, and serve it on the ones they serve everyone else’s pizza on. Why? none of the other locations do this. Those trays may be washed, but transferring to other surfaces is not safe in a place like this. I watched them cut and transfer pizza without washing, changing, or soaking a single hand, board, or pizza cutter (looked like the cutters were color coded by vegetarian, vegan, and meaty). Honestly, it wasn’t even busy this time and I still had issues.
They understand when you tell them allergy when ordering a gluten free pizza. Make sure to mention it is an allergy so they know to put it on a safe aluminum pan to bake. They prepare the gluten free pizzas in a separate area away from the regular ones. When I asked for a box the server first boxed up the regular pizzas and said she would go wash her hands and be back to do mine. Good pizza as well! They are up front on the menu about potential for cross contamination because it is a pizza place and they are trying to cover themselves but they are the safest pizza place I have eaten at both at this location, in Portsmouth and Portland.
Had a delicious pizza and did not get sick! Menu even had a section for gluten free drinks! There is a risk of cross contamination due to flour being in the air however they prepped my pizza in the back from ingredients straight out of the walk in fridge to minimize that risk.
Very good pizza crust and tomato sauce but I can’t recommend Flatbread because we were not informed by our server that GF pizzas take 50+ minutes as compared to non GF. Our server was very attentive until she got our order than we didn’t see her again until the check came over an hour and a half later. Never offered refills on drinks or advised us on the increase wait time for GF. We saw another family come in, eat and leave all in 50 minutes! Do not bring children here! I should mention the restaurant was only ⅔ full and it was 1:30 on a Saturday.
I am not celiac, just gluten intolerant, but I was impressed with the care that they took with my GF pizza. It was prepared in a separate area, away from the regular pizzas, and was cooked on a disposable aluminum pan. I had the BBQ pizza with pork, pineapple, and goat cheese. It was delicious!
I came here for lunch today and had the BEST gluten free pizza I’ve ever eaten. Normally I hate GF pizza because I don’t like the standard crust that most restaurants use, but after reading a few reviews I decided to give this one a try. I was extremely pleased!! The crust reminded me of regular pizza; it was the perfect texture. The sauce and cheese on the pizza were delicious too. The pizza was also cooked on a separate, disposable aluminum tray to reduce the risk of cross contamination. I would definitely recommend this place and would come back here again for sure!!
I normally don't do pizza places because of flour/cross contamination risks, but I tried this place on our last day of vacation based off of the reviews. While they do offer gf pizza, separate prep area and it's cooked on it's own tray in the oven, I still got very sick. There's flour everywhere in here and I'm also wondering if maybe they used the same pizza cutter despite all the other precautions. Either way...it was not a pleasant road trip home.
Celiac and wheat intolerant. The pizza was really good. They make it in a "gluten free only" area of the restaurant and even have a stone oven only for gluten free food. Will be back if ever in Providence again.
Acted like they do this all the time with GF. Got sick within 10 mins of finishing my part of a GF pizza. So cross contamination likely. Add to that... it didn’t even taste good going down. Dry dry dry ingredients and bland flavor. I wouldn’t return there.
Flour flies through the air here! Be careful! Seated near where dough being rolled out watching them toss flour. Dough was undercooked, had to be sent back. Still very doughy in center. Will not return here.
I have been diagnosed for 3 years and this is the best pizza crust i have had. The outer crust had a bit of fluff to it and that is the first time i had fluff on the outer edge. Service was great. Totally recommend. Bit more pricey but so worth it.
The food was great!! I was able to watch them make the pizza from where I was sitting. When they made the dough, they washed their hands and changed their gloves. When they were about to cook it, they put it in foil as to not contaminate it. The staff was also very knowledgeable and knew what to do right away. If you are near Flatbread Company, I highly suggest you eat there.
Always super friendly wait staff! However, do not eat here if you have celiacs... they said it would be safe but I had a severe allergic reaction twice (I was stupid enough to do it again) and was sick for days (I have a wheat allergy on top of celiacs). Now whenever I go there with friends and family I just have a glass of rosé 😂
Great and safe GF pizza! The waitress took all of my concerns seriously. They use a pizza crust that's in its own aluminum tray, they use completely separate toppings, and cut it in a different area that's above where they cut the gluten-full pizzas. I'm writing this review 24 hours after eating and I'm feeling great!
Amazing ambience and great flatbread. They have 2 different kinds of gluten free crusts - one has honey and the other one is vegan. I had the vegan one. We ordered 2 different pizzas each time and ate their twice. Tested it with Nima and came back gluten free. They know about cross contamination and their gluten free kitchen area is completely separate. However, they have only one wood fired oven but take precautions and place gluten free pizzas on a foil. That takes care of cross contamination. And proven by Nima. Happy to find this place. Also, my wife is vegan and they let us buy vegan cheese from outside (they don’t carry it) for our pizzas. Very accommodating. Do try their house Cabernet. It’s worth the $14/glass. Gluten free crust is $7 extra but so much worth it. Would go back here again if I’m here again.
I’ve been to many flatbread companies in New England and they’re all great! Love the toppings, and the gf pizza is cooked and served on its own foil tray. Been to this location multiple times and have never had an issue. All of the waitresses I’ve had were knowledgeable as well.
This is our favorite pizza! We love the variety of organic and local toppings. Gourmet pizza is pricey and add on another $20ish for gf crusts and my family of four never gets out of there for under $100. Even if we do takeaway. Not a weekly thing but good to quell a pizza craving!
I used to go to Flatbread when I was taking a summer course at Umass Lowell and was blown away by the quality of their crust - make sure you pay extra for the house made crust! It’s totally worth it. Needless to say, I’m very glad there’s one here in Providence! You can’t beat the atmosphere and the pizza. The drinks are good too!
Just okay. There is a pretty sizable up-charge for the gf crust. So the much higher price just isn’t worth it for not so good pizza. We did have a very good gf dessert that they get brought in from a local gf bakery.
Told them I was celiac and got a vegan pizza. They remade it but I was sick shortly after and for the next several days. I was told that they also cook gluten products in the same gluten free oven. So skip the place.
Excellent gf pizza baked in tinfoil tray. Edited 1/5/19: we both got sick several months ago and now don’t eat at Flatbread. I think there’s just too much gluten in the air. The staff is very upfront about this which I appreciate, and we still think this is a wonderful local business, but sadly we don’t eat there anymore.
Best pizza I've ever had. I got the sausage pizza with vegan cheese. Our waitress was really responsive and happy to talk through their precautions to keep the pizza safe. For gluten free pizza they make it in the back room so it's not prepared near the gluten pizza, and they use toppings that haven't been used for gluten pizza, either. Then they carry it out on a special tray so it doesn't touch anything. I also watched the person putting pizzas in the oven and he was very careful about placing it in a way that he wouldn't be putting the floured paddle over top of it. These folks really go above and beyond to make gluten free pizza as safe as it could possibly be in this type of restaurant. They also made a mistake on my pizza and cut it using the wrong (gf but not df) cutter, so they immediately made a new one. I appreciated that they caught the mistake and corrected it right away. That said, the seating area is in a large room where the gluten pizzas are being made and cooked. The ovens have hoods and we saw the smoke being sucked into the hoods, so any flour in the air stays away from the seating area. I'm very sensitive and didn't get glutened.