I tried to order a gluten free pizza but they informed me that they would not be confident in serving it to me as I am a coeliac and they told me cross contamination was highly likely.
After speaking with the manager, she informed me that my only options were the salads.
My colleague then asked if I could have any of the starters, to which she said yes, and gave me the allergen book.
I saw a couple of starter that were gluten free, one of which had bread on the side, which I asked for it to be left out.
Once ordered, I watched the waiter dump the bread off the plate before serving the dish to me. I explained this to the manager and asked for a new one, which they did provide.
Overall, the experience made me feel like a burden and the staff felt rather unwelcoming towards my requests.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
30/09/22 Exceptionally helpful and attentive staff, excellent gluten free adaptations to pasta and a wide range of gluten free small plates. Limited range of GF dessert options
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although gluten-free bases are available for any pizza, the waitress was very explicit in explaining that the kitchen has wheat flour everywhere so cross contamination is inevitable in all dishes, even salads. The chef is basically covered in wheat flour.
— Not at all
— Some
— Good
Not Coeliac safe - pizza prepped in same environment, same surface pizza cooked on as normal
— Not at all
— Gluten-free items are marked on the main menu
Do not take the chance! Cross contamination levels are not safe.
Was told by the staff that this is not safe for people with Coeliac Disease
— Not at all
— Not Much/None
— Poor
GF pizza bases and vegan cheese
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
One of the most humiliating experiences I've ever had as a coeliac. I went here with friends but was ASKED TO LEAVE because it wasn't safe and they were very nervous that I would get sick because of the flour IN THE AIR and coating all surfaces, plates, glassed etc. I wouldn't eat here if you paid me. They did have a salad on the menu that seemed marginally safe but I was told it would have cross contamination. Their GF pizza bases aren't recommended for coeliacs because they use the same ovens and utensils.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor