Häagen-Dazs Ice Cream Shop
3 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream
Safety Rating
3 ratings
As rated by the community
1001 Lake Shore Dr
The Villages, FL 32162
Collections
In 1 Public Collection
Most Recent Reviews
Review
We stayed our little one has Celiac and asked if they could change gloves/scoops when he decided what he wanted. Without hesitation the girl stated she open a new container for him. He didn’t get sick which was a relief!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They took good care with our order and even scooped from back stock for my family with 3 celiac’s. We will be back!!! We went to the other ice cream place in Spanish Springs and they were not interested in keeping us safe from gluten. So this is our go-to place from now on. Thank you for caring about those who can’t have gluten.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Great experience here for my celiac child. All flavors were clearly marked. I asked the server to use a clean scoop and all I said was “allergy.” They not only went to wash a scoop, but washed their hands, got gloves, and scooped from a brand new container. Will visit again.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
Reviews of this Chain
Review
Plenty of options labeled gf but unwilling to take preventative steps for cross contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Review
Called to ask about gluten-freeness. The man on the phone said cones were gluten free- it seemed too good to be true so we asked to double check. Apparently NONE of them were gluten free, but the fact that he confidently said they were was pretty unsettling. If I hadn’t asked again, I would have gotten very sick.
We also asked if they could get the ice cream from a new tub in the back and they said no. I wouldn’t ever say this place is safe for sensitive celiacs.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
They are “100% able” to accommodate gluten allergies.
We went and they cleaned the scoop before picking the Ice Cream - knowledgeable staff.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They have a gluten free menu and use precautions like opening new containers. Limited staff knowledge and not a ton of options
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
The ice cream flavors that are gluten free are clearly marked on the labels located on the glass above the ice cream. We were able to get a scoop from a fresh, newly opened container and the server washed the utensils first. I don’t know if we got a nice server or if they have changed their policy from the earlier review. It was nice to have an afternoon treat!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info