HuHot

Three options. They even brought the package out to me so I can verify the ingredients.

This place is about making connections and being super polite and advocating for yourself. I went here with 3 gluten eaters. I told the waitress right away that I had celiac and she gave me the allergen menu, she told me her best friend was a celiac too and understood cross contamination. When it came time to grab my ingredients she went to the back for me with the list of items I wanted and grabbed them fresh. They then designated a spot in the grill, wiped it down really well- basically scoured it-and put up barriers so my food wouldn’t mingle with trouble. I did not get sick and it was so yummy!! if you do not advocate for yourself I can see how this restaurant could be trouble, hence the 4 stars.

Celiac friendly?

Yes

Perhaps because I was comparing to BDs Mongolian BBQ, I thought this place was mediocre. I don't like how thin they cut all the meat... It made it taste terrible and I couldn't even pierce the meat with my fork out was so thin. Not impressed.

Waitress wasn’t as friendly, but the cooks were great. They took a lot of precautions when making my food. However, we could not finish our meals because the restaurant was absolutely filthy. We really wanted to leave but she brought us salads so we felt that would be dining and dashing. The food line was unkept and tables were disgusting, along with dishes.

Celiac friendly?

Yes

They've recently redone all their sauces to be gluten free so the only things you need to watch for on the buffet line are the noodles and some of the meats. They did a great job scouring the grill when we told them we had a gluten allergy, marked the spots, scrubbed with extra care, even divided off our section with giant metal bars to prevent any splashing. Ordering from the menu would be trickier but the bar itself was great. You can skip the noodles entirely and just use the rice they bring to the table to avoid any noodle contamination. Great job and really appreciated all the effort they put in!

Menu and separate allergen list. Confusing to cross reference. Then. you have to carry the big allergen list with you as you select your ingredients. Those should be labeled.Then you tell the cooks you need your order Gluten Free. They scrape and scrub a section of the grill, and then partition it off and cook your ingredients. Not good enough for celiacs, they should have a separate grill or a section they can put on top that is dedicated to gluten free only.Wait staff friendly and curteous, and appear to be trained by corporate, but their procedures are not adequate for celiacs or the very sensitive. I will know in less than an hour, but until they improve their procedures, they are not quite there yet.

Celiac friendly?

No

Great food. Didn’t get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have great protocols set up for allergies. They were happy to grab fresh bins of ingredients out of the back for us. My only hesitation was that all the sauces were out in one area together. If they had the GF sauces set to one side together, it would definitely have made me feel better. None of us got sick, but next time I will probably ask if there are new sauces in their chill room.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Hi Hot is a great way to fill up if you like stir-fry. They have rice noodles, fresh meats and veggies and lots of sauce options that are gluten free. Everything is labeled with allergen warnings as well as gluten-free. If you let them know you are a gluten-free customer they will clean the grill and generously keep other foods away from yours as it cooks.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

They mark your allergies by giving you purple bowls so they stand out for the chefs. I usually stick to just the oils but I believe the sauces are all safe. They clean the grill when they see there's an allergy and they use separate tongs for your food. I've never had a reaction here or left hungry! They will grab rice noodles or toppings from the back if you want!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for corn-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for soy-free
• Good for sugar-free
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Paleo friendly

This place is absolutely AMAZING with gluten free! While most other buffet style restaurants can become cross contaminated very easily, the manager had me go through and write down what I wanted, and prepared it with new containers of food in the back! ALL of their sauces are gf which made me feel so much better. He then alerted the grillers that there was an allergy. He made sure they cleaned the grill super well TWICE. The then used spatulas to block off a section of the grill for my food so no one else’s food would ever get close. They completely changed utensils and most importantly, I did not get sick! They even offered to do it all again if I was still hungry since it was a buffet!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good for sugar-free