Great food, and they were so careful to clean the grill when I asked for an 'allergy scrape'. All the sauces are gluten free, and plenty of foods are, too. Delish!
My wife and four kids all have dairy and gluten allergies. All of their sauces are gluten free and most of their menu (meats/vegetables) are as well. You'll only need to avoid the straight soy sauce on the table and the appetizers. The wait staff was kind enough to explain all of the menu options and the cooks took extra time to clean the cooking surface before using. Their cleaning included two times over with the scraper and then once with steel wool. They annexed the surface physically from the other foods and used clean utensils. The manager has grandchildren with allergies and was supervising the process for us. We will return.
HuHot's is only as gluten free as the poorly trained staff and manager feels like being each day.
Food is great, and the experience is neat too. The men on the grill clean, wipe down, and use clean utensils for allergies. So they are really trying! HOWEVER, the setup of the bar, where you choose the uncooked food and sauces, has the GF foods and the non-GF foods right next to each other... meaning easy cross-contamination. They are trying, so maybe a simple letter to them asking to rearrange the foods would help:)
Cooks are very accommodating and never complain about cleaning the grill for my gf family of 5. They are always willing to bring us the fresh rice noodles from the back to reduce cross contamination. Always delish and my kids favorite place to eat.
Tell them your allergies! They will clean the grill and even get you fresh sauces from the back to avoid cross contamination! Awesome place, incredible staff, great understanding of and accommodations for allergies.
So nice to eat out somewhere and feel fine afterwards, except for overeating!!
Awesome restaurant!!!! Haven't made me sick yet!!!! Great gf menu, the staff is very knowledgable and is HAPPY to help! Cleans the grill well and cooks with separate utensils. It's my go to restaurant!
Not my first choice to eat out but went with co-workers. Very clean and popular. I selected exactly what I wanted and they had all items listed by allergies. I told the cook I was gluten intolerant and he took extra care cleaning the grill, using new utensils and putting a barrier around my cooking food so that there was no cross contamination. Best part I got to enjoy my dinner and not get sick. I’d give it 5 stars if you like Hohhot
I called ahead and spoke with the manager, Caleb James. I was a bit concerned since the stir-fry tables were full of noodles, which are easy for cross contamination. Caleb went over the top to work with me and my extreme sensitivity. He wrote down all my vegetable and meat choices from the table, went in the back kitchen, and created a bowl of fresh vegetables and my protein. He had me choose a GF sauce, scrubbed down an isolated section of the grill, and personally cooked my food to perfection. I rarely eat in an Asian-style restaurant due to the risk, but I thoroughly enjoyed my meal and dining experience. My husband was happy with his (normal) meal too. No reactions, just appreciation. What a treat!
We’ve had good experiences here. You do need to ask for grill to be cleaned. On busy nights, the other food from other bowls do get close to each other (and my husband has had ingredients from other bowls show up in his due to this). I need GF, and I’ve never had an issue. Sauces are techno GF but I stay away from soy sauce based ones just to be safe
The man who helped me (I believe it was the manager?) was very helpful and was able to answer all of my questions. One noodle option is gluten free but had other noodles thrown in accidentally, they were able to get me new noodles from the back! All of their sauces except for the soy sauce is gluten free. I was skeptical since a few of the sauces I used contained soy sauce but I did not get sick!
Always willing to bring out fresh noodles (Pad Thai), oil, and sauce specifically for you if you let them know you have celiac or are gluten intolerant. Every time I've been here it's the manager who cleans a spot on the grill and cooks my food for me - they always use fresh utensils for cooking/serving and block off your food from others on the grill. Obviously there's still a chance for CC but I really feel pretty comfortable eating here. :)
You tell the grill staff you have an allergy and they completely clean the grill! Celiac Daughter and I have not had a reaction as long as grill is cleaned properly! Staff handles the food separate! Always a good place for our food allergy family!
Great if you can't eat gluten. They bring you special bowls so your food can't get mixed up with anyone else's. When the cooks see the bowl, they scrub a section of the grill clean and block it off from the rest of the grill to avoid contamination. All of the signature sauces are made with tamari (GF soy sauce), so I can eat just about anything on the bar. They will also bting bottles of GF soy sauce to the table if you ask. As long as I tell the staff I have Celiacs, I never have to worry about getting sick here.
my son has Celiac and is very sensitive. They have an allergen list. They happily get all of his ingredients from the back to avoid cross contamination. Cooks clean the grill, make a barrier with clean utensils, cook the food inside that barrier using clean utensils and a clean plate to rest the utensils on. Everyone there is super nice about the extra effort and we always feel welcomed even if we are a bit high maintenance. Highly recommended.
Just be sure you understand the difference between the GF sauces and the non GF sauces. They're internal soy sauce we were told by one location is GF, where the sauces made with generic soy sauce are not. But it was a fun and yummy place to eat. They clean the grill and use clean spatulas to prepare your meal.
We have had good luck here. Tell them you have a gluten "allergy", and they'll clean the griddle extra well, set up a "fence" to Cordone off your food, and use a separate spatula for your food. It's also a plus that you fill up your Own plate and watch the cooking process.
I have eaten here a number of times, and at other locations. If you ask them, they will provide you with fresh Pad Thai noodles. they also give you a special colored bowl, to indicate an allergy. sauces are marked if they are GF or not. when you take bowl to cooks, tell them it's an allergy and they will clean (thoroughly) a spot for you and use clean utensils and plates. communication is key! Also, if you tell your server you have celiac disease, they will pre warn the cooks.
Love HuHot. All sauces are now gf. They also have one noodle that is gf. They do a great job of cleaning the grill, using separate utensils etc. The problem is the noodles got mixed and there was noodles on the sauces limiting what I could use on my food.
I have Celiacs and had a great experience here. I came during a slow time and they gave me a separate colored bowl and let me know what I could and could not have. I noticed that some of the noodles crossed over into the gluten free noodles so I avoided that section altogether. The cook cleaned a spot for my meals on the grill, sectioned it off and used newly clean utensils. I did not have any adverse reactions but please be aware that it is in a way a buffet, as you the veggies, meats, noodles and sauces are all out for everyone to add what they want so there is the potential for cross contamination.
I had an excellent meal here, as someone with celiacs the grill masters were great about thoroughly cleaning an area on the grill, using new utensils, and keeping everything separate. This location is also amazing about making sure the sauces and toppings on the bar are placed carefully so as to avoid cross contamination. Coming from someone who likes to eat quite a bit of food there aren't many buffets I can still enjoy so I was happy to finally find one!
It's fantastic!!! The atmosphere is alive and fun at dinner. The lines go down fast and the food is nicely organized and great for Gluten free. Just tell the waiter that you have a gluten allergy and they will give you a purple bowl and that bowl signifies that they clean the burner before they cook your food and they use new spatulas. You pick your own food and you see them cook it. It's fantastic and I have a serious allergy. I have not been Glutened by this restaurant.
I loved huhot before celiac so thought I would give it a chance based on reviews. They were great about "cleaning" the grill, however became ill the next day. Not sure how they can prevent cross contamination with just a scraping of the grill.
While HuHot tries and has gluten free sauces, I saw customers let their ladles touch their noodles and saw noodles dip into sauces. I ended up eating a bowl of rice. As long as they have sauces in open containers it can't be risked. A shame, because I loved the place when I could still eat gluten.
Their employees do not handstand cross contamination at all. I got sick within 15 minutes of eating and my husband saw (after I already had gotten my food and eaten) the employee refilling the noodles and veggies stick her gloved hand in the regular noodles and then immediately touch the gluten free noodles and vegetables. if you are allergic or celiac stay away. it is really too bad too because the grill chefs really try hard by cleaning grill completely.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm
Ask for them to clean a spot on grill. They use different utensils and have a list of gluten free sauces.