92% of 76 votes say it's Celiac friendly

416 Broadway, Nashville, TN 37203 Directions

Top Reviews


Celiac
6 days ago
Celiac friendly

Awesome experience at Jack’s! I have to eat gluten free for health reasons and I was extremely anxious about eating here due to how busy they were. When we got to the front of the line, I told the butcher I needed gluten free. He immediately took his gloves off, got a brand new cutting board, knife, and brisket from the smoker. He even grabbed a plate from the middle of the stack instead of the next one on top. My food came into contact with as few people as possible. The lady serving the sides changed gloves and handed me my tray over the counter instead of having it near the other food. I did not get sick and I felt like they were happy to help me.

Not celiac
1 week ago

Can't say enough good things. Awesome food, very friendly service, great location on Broadway. When they found out my wife had an allergy to gluten, they went out of their way to remake her plate with a different knife that has not cut the fresh bread loaves and potentially cross contaminated. But when I asked about gf sauces, they asked if we had told them up front of the allergy. We had simply asked for no bread. Alert and attentive, they offer as to remake her combo plate. Besides the attentive service, did I mention the bbq and the sides were great. I think I got the end of brisket so had chunks instead of slices. I prefer the slices, but it was still incredibly tender brisket. We only had a few hours in Nashville before a flight the next day. Definitely this was the one stop worth making.

Celiac
3 weeks ago
Celiac friendly

Update: visited again on 9/27/19, was a bit nervous seeing a couple bad reviews since my first visit but I had same great experience as last year! Funny thing it was same worker who served me this time too... They were slammed, line out the door and down the street but he still handled my order with the same care. He cleaned the work station, washed his hands and new gloves, new gf cutting board brought out w new knife, all meat was pulled directly out of the smoker to ensure no risk of cross contamination. The turkey is perfect btw, pork shoulder was great too. I had green beans and apples which were also good. I highly recommend this place despite the lack of typical signs of safety for Celiacs lol. Worth noting am a HIGHLY reactive person so cross contamination is a big issue for me. I will be back every time I’m in Nashville! The staff was extremely knowledgeable and amazing! I told him I was gluten free and his first question was do you have celiac? Umm wow yes I do and that was a big shock to find such understanding in a joint like this! Don’t be scared off by the initial appearance of the line (I was) as soon as I said yes I have celiac he immediately changed gloves, got a new cutting board used only for meat ever, new knife etc! All of the meats are safe, there are a few safe sides (Altho the Mac n cheese is NOT gf as a previous review states) and all sauces are too. Our fav was the turkey and pork shoulder though, perfect!

Gluten Free Features

  • Celiac Friendly
  • Dedicated Kitchen Space

Categories

  • Barbecue
  • Keto Friendly
  • Lunch
  • Restaurant

Photos


photo thumbnail
Rib,Brisket & smoked Chicken combo
Absolutely wonderful. As stated previously changed boards, knives, gloves and GF choices clearly stated. Amazing BBQ Nashville experience!
GF side items (the sticker is small).
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More Reviews


Celiac
1 month ago
Not celiac friendly

Zero stars! Called and asked about gluten free options. Their reply-“The knife we cut the meat with is the same one we cut the bread with”.

Celiac
1 month ago
Celiac friendly

When I said I was celiac, he got a new, clean cutting board from the back, changed his gloves and knives, and got new pieces of meat from the smoker. He then followed my plate all the way through to minimize any contamination. All meats and sauces are GF and a bunch of sides are too. SO GOOD!!!!!

Not celiac
1 month ago
Celiac friendly

Amazing place. Line out the door for incredible food and they take their time to change their gloves, clean the surfaces and bring a clean cutting board to cut the meat when telling them you have an allergy. Brisket, corn and potato salad were so good!!

Celiac
2 months ago
Not celiac friendly

They say all their meat is gluten free and the gluten free sides are labeled with stickers. However, they cut the bread on the same surface as the meat and near the sides, thus contaminating everything with crumbs. Not sure why this place gets such good reviews. Am I missing something?

Celiac
2 months ago

They had labeled items that were Gluten Free and the food was amazing!

Celiac
2 months ago
Celiac friendly

I told the guy I had Celiac and he changed the cutting board, knife and his gloves. He said all the meats are gluten free and all the sides are noted on the board if they are gluten free. It has been 30 minutes from me eating and I did not have a reaction which means it is good!

Celiac
2 months ago
Celiac friendly

The staff was amazing! Very knowledgeable on procedures to prevent gluten cross-contamination for celiac. The line behind me was out the door and I did NOT feel like a burden! ❤️❤️

Celiac
2 months ago
Celiac friendly

Have eaten here a couple of times now. The food is awesome!

Celiac
2 months ago

They have their gluten free options marked on the menu and it's a really nice place to get food if you want high quality at a fast pace. They are so friendly here and I now know what they mean by southern hospitality.

Celiac
2 months ago
Celiac friendly

Jack’s employees really knew what to do. Switched gloves, as well as cleaned the knives and cutting boards. THANKS

Celiac
3 months ago
Celiac friendly

Best BBQ I had in Nashville. All gluten free options marked on the menu and staff changed gloves, got out new cutting board, and separate meat for my order.

Celiac
4 months ago
Celiac friendly

The server changed gloves and got out a fresh cutting board. The food was very good and I did not have a problem.

Celiac
6 months ago
Not celiac friendly

Handle all meats with same gloves which handle breads. Bread crumbs all over surfaces. Very unsafe for celiac.

Celiac
6 months ago
Celiac friendly

I've never experienced such a great gluten free moment at a restaurant!! They immediately cleaned the cutting board, changed their gloves, got a clean cutting board, got new meat out of the warmer and pulled my sides directly from the back. Amazing!! Every single staff members heads turned and they went into a different mode as soon as they heard Celiac. I was in awe! Thank you for such an unbelievable experience!

Celiac
6 months ago
Celiac friendly

Visited at peak lunchtime and yet they were scrupulous on changing gloves all down the serving line, cleaning surfaces and using different boards and knives and carving from fresh untouched joints - 37 in queue in front of me but only a 15 minute wait - and worth it delicious A d freshest salads we have had in USA - all sauces GF and can be bought to take away - see Photos

Celiac
6 months ago
Celiac friendly

As others stated when we told them we were gluten free & had a celiac in the group, the staff changed gloves, pulled fresh meat (brisket & new rack of ribs) and a special clean cutting board. This during a very busy lunch rush. Staff even checked on us later to see how we liked our meal.

6 months ago

Amazing BBQ! As stated previously boards, knives and gloves changed. GF choices clearly labeled. Great authentic Nashville BBQ experience.

Celiac
7 months ago

Delicious pulled pork. All sauces are GF. Informed staff I was GF, and they got new gloves, new cutting board and utensils, and meat from a fresh pan. Meat melted in your mouth.

8 months ago
Celiac friendly

Super helpful. When I asked about gluten free they changed their gloves without asking and cleaned the knife/ area. Food was also GREAT.

Celiac
8 months ago
Not celiac friendly

The staff was knowledgeable and changed gloves, got a new cutting board and a clean knife, AND pulled out a new wrapped pork shoulder for me, but I got sick not 10 minutes after eating my meal. I think cross contamination is just unavoidable with the sides. They are labeled gf or not, but it seems like sandwiches are their top service so as they hand trays down the line gluten hands are handling sides throughout the day. Also, I’m super sensitive, so it might be okay for those fine with cross contamination!

Not celiac
9 months ago
Celiac friendly

Staff was very knowledgeable about what was celiac friendly. The sides had markings next to them on what was safe. Changed gloves and new cutting board and got a new knife. The man Charles was very nice about it and had no issues about accommodating the needs.

9 months ago
Celiac friendly

Visited twice during a long weekend. Each time servers quickly changed gloves and cutting board when asked, and dishes are clearly labeled as to what is GF.

Celiac
9 months ago

Amazing! Same experience as others - new meat, new cutting board, new knife, changed gloves when I said I had Celiac. The man who was plating the meats even got my sides and double checked that my side choices were GF. We went twice while in town since the first visit was so great. Second time was just as good. I wish there was a place like this close to home!!! A+++

Celiac
9 months ago
Celiac friendly

I went here because of the positive reviews and they did not disappoint!! As others have experienced, the staff asked if I had Celiac when I inquired about gluten in any of the meat. The place was PACKED with a line down the street. Even though they were slammed, the gentleman taking my order took his time to clean his work station, change his gloves, pull out a fresh cutting board and knife, and use a new piece of meat. He then ensured the rest of the staff were also aware of my Celiac and then they also changed their gloves and took special care of my plate. The meats were all GF, as were all the delicious sauces. They had several GF side items as well. I’d definitely go back!!!

Not celiac
11 months ago

The staff changed their gloves and used a clean cutting board. The food was tasty.

Celiac
11 months ago
Celiac friendly

Sooooo amazing! Never felt so safe in a restaurant! Food was soooooo good!

Celiac
1 year ago
Celiac friendly

Very good food. I told them I need gluten free. They changed gloves brought out a new cutting board and pulled from all new packets of fresh meat! Wonderful

Not celiac
1 year ago

Absolutely wonderful pulled pork. Staff changed gloves used clean surface. And thank you to whom ever bought the meal!!! Wow. Our lucky day. Needed my husband to have a gluten free pulled pork -

Celiac
1 year ago
Celiac friendly

I didn't even have to mention the word gluten when I got here. As soon as I said, 'Hey I have celiac.' the guy cutting the meat started changing his gloves, got a fresh cutting board from the back and cut everything from fresh stock. Super smooth, straight forward process, which is a nice change. Food was pretty good too.

Celiac
1 year ago

Very accommodating. Changed gloves, got a new cutting board out and removed all bread from area before chopping pulled pork. Excellent food! All sauces are GF.

Celiac
1 year ago

They are able to accommodate celiac. They are knowledgeable about how to handle food and avoid cross contamination. They did pull mt order right out of the smoker. However, it's not the most flavorful bbq I have had. Maybe it was what I had. smoked chicken. But I give them an "A" for effort.

Not celiac
1 year ago

Staff is knowledgeable. I didn't mention gluten free, but asked instead if the chicken came with bread. He picked right up on it and asked if I had a gluten allergy. Changed his gloves, etc. to keep my food uncontaminated, then the other girls in the line steered me away from certain sides (mashed potatoes! ) without me asking. Food was good. I enjoyed the meal.

1 year ago

Awesome experience! As soon as I told them I was GF, they all changed their gloves and took out new cutting boards. They were so helpful, and the food was GREAT! I’m definitely going back! The potato salad is a must have!

Celiac
1 year ago

Very tasty BBQ and all sauces and meats are GF. Also had the potato salad and apples. Delish too. They also serve Angry Orchard cider. Counter service so it’s super quick!

Celiac
1 year ago
Celiac friendly

Love this place! The staff is totally conscientious and caught the fact that they was a cross contamination issue and remade my plate without me even asking. You can’t ask for better service.

Celiac
1 year ago

They put so much effort into offering excellent gluten free food, even gf Mac and Cheese! Why, why... why ruin it with having cornbread loaves cut and served on the meat cutting board? I’ve been here before without issue, but this time the server didn’t offer to change gloves or cutting board (they were really busy) and he was cutting cornbread with the same knife as meat, cross contaminating everything. As I said they were busy, so instead of slowing things down I just went with Mac and Cheese, Green Beans and Potato Salad... that were all delicious! I just wish they’d served the bread from somewhere else and it would be Celiac safe without issue!!

1 year ago
Celiac friendly

This is a restaurant that you order at the counter and you take the food to the table as it it already cooked and prepared. So it’s fast. They list all gluten free food. I had roasted chicken, potato salad & cucumber salad. It was all fine. Their original bbq sauce had a bit of tang which I liked. Staff was nice and I felt fine after eating. This is down and dirty food not gourmet. When at Ryman Auditorium, Vince Gill popped up on stage to give out an award of honor. He then said he was leaving to go back to his BBQ at Jack’s. I’m guessing being on Honky Tonk HWY (Broadway) it is a classic that gets you in and out so you can get back to hearing live music.

1 year ago
Celiac friendly

This place is delicious and they take allergies seriously. Ate here twice and both times they automatically changed their gloves, cutting boards and utensils. Loved the sausage, ribs and sides. This place is on the Main Street (Broadway) where all of the action is and the most popular place to eat. So lucky that they can accommodate gf. Line can be long but don’t worry as it goes fast. Amazing BBQ and highly recommend!

Celiac
1 year ago

Super nice staff and amazing gluten free bbq!!! I am super sensitive to gluten and didn’t get sick.

Not celiac
1 year ago
Celiac friendly

Yummy food and great with gluten free options!

Celiac
1 year ago

Fun little BBQ experience. Definitely nothing fancy but located right on broadway and worth the wait in line to order you food! All meats and sauces are GF and the menu board marked the GF side options. Portions were huge and delicious! Had the ribs and potato salad. Would go back!

Celiac
1 year ago
Celiac friendly

I told the staff about my gluten free needs and they responded quickly and kindly to it even when there was a long line of people waiting for food. The chef got a new cutting board, new gloves, new knife and a new piece of meat to cut from. It was fantastic service plus the food was delicious! The smoked chicken was astounding. Absolutely would go to jacks bbq again!

Celiac
1 year ago
Celiac friendly

Paid about $12 for meat and two sides. Staff used a clean cutting board, changed gloves, and used clean utensils for my meat after I informed them I needed it gluten free. They also had all gluten free sides labeled.

Celiac
1 year ago
Celiac friendly

As soon as I mentioned I have celiac they responded right away that they are all trained in allergen and gluten free needs. All the meats are gluten free and they brought out a separate cutting board, a clean knife, changed their gloves and got new plates for me. All of their BBQ sauces are gluten free too. I ate here twice and did not have any reactions. The food was great.

Celiac
1 year ago
Celiac friendly

Staff brought out a new cutting board, knives and all changed gloves. They also clearly posted gluten free sides and were very accommodating to celiac needs!

Celiac
1 year ago
Celiac friendly

Amazing pork shoulder, green beans and cole slaw! Changed out cutting board, gloves, and got a fresh piece of meat when I mention I was GF. Excellent service!! Can't wait to go back😃

Not celiac
1 year ago

Knowledgeable staff and they traded out cutting board, knives, etc as soon as we said Gf. All of the comments below are on point. No one is sick and there were 3 of us.

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