P.F. Chang's

3 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2203 S Promenade
Rogers, AR 72758

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


The food is NOT Gluten-Free by both the NIMA and me getting glutened. I have experienced more than one poor experience over the last year. I really wanted it to be GF. They assured me it was and it came out on the special plate. It came back with Gluten. When I politely alerted the manager, he was very aggressive/rude and claimed that is not possible. We found out later on they had changed another sauce/spice one again to one that is NOT GF. I have given up on this restaurant and will not go back after the horrible encounter. No one should be made to feel bad because they have Celiac. I should note than I am extra sensitive to gluten compared to a lot of people.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 7 months ago read full review

Overall Rating

Review


Always love coming here! Never have reactions! But I always make sure to repeat gluten free because I’ve had a sever not pay attention before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Server made me feel pretty uncomfortable saying it would be difficult to find options. Ended up doing just rice noodles and veggies which was bland.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Last night I was glutenized here, the worst I have ever experienced. Within 30 minutes of eating I began vomiting, and it confused until 3 am. So miserable in a hotel! The order went in as GF (per receipt) but the kitchen must have given me full on gluten! I ordered curbside takeout.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


The GF Mongolian beef is delicious! I love Chinese food and appreciate being able to order GF items. GF chicken wraps are also good. A little pricey. They have always gotten to order right both dine in and to go. Never gotten sick. One time I did have to send back the chicken wraps bc they looked different. They did end up being the non GF one but I had not eaten any. I would recommend always double checking with the person who delivers the food that it is GF. Mistakes do happen on busy nights and like anything that there are two versions of -GF and non GF- it’s good to double check.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten-free is a separate section of their regular menu. They have gf soy sauce. They will prepare any order in a separate area. They have special plates and red condiment ramekins that are all gf only. They have one dessert, a chocolate ganache with berries and raspberry sauce. It is very rich, and it is plenty for two or three.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


PF Chang's has always been my fave restaurant, so when I found out I needed to be GF I was bummed. But they have quite a few selections in their normal everyday menu (no asking for a separate special piece of paper that makes you feel different from everyone else at the table!) I SO wish their Kung Pao Chicken was GF - that used to be my favorite thing ever. So I ordered their GF lettuce wraps and GF fried rice. Both tasted pretty identical to the originals and were very yummy! Those two dishes were served on a plate with the PFC's logo on it to differentiate from everyone else's. I also got the chocolate dome flourless "cake" since it was my bday. It was ok. I could only eat about 3 bites. Very very rich and dense, kind of like a heavy fudge. Overall, I was very pleased. And I made it all the way home without being sick or anything!! Win!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Apparently in Bentonville, Arkansas this is some sort of big important ritzy place to dine. It took so long, waiting outside, to get a table, we have up. In Long Island, this place is located in less than desirable neighborhoods. The few times I have been, their staff knew what GF meant but they let me eat Gluten anyway, and literally ran back to my table and took the food away explaining they misinformed me. I had already eaten the gluten and went home sick. Too bad I couldn't get into the "ritzy" one. Perhaps they don't poison the hell out of you? In any case, there are so many additives in their food it gives me headaches. Some ppl can cope with that. Enjoy!

Updated 10 years ago read full review

Overall Rating

Review


Best meal ever. Waitress very knowledgable about ingredients. Can't wait to go back.

Updated 11 years ago read full review

Overall Rating

Review


Many choices. Taste and presentation goog. Wait staff very helpful.

Updated 11 years ago read full review

Overall Rating

Review


Great gluten free menu. We love Chinese food, so this is a nice option. Even gluten free beer!

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


Service here is very friendly, and the food on the gluten-free menu is reliable and in our experience very safe. PF Changs is one of the few chain restaurants where my symptomatic celiac hubs can enjoy a good meal. Alas, I find the food to be a little underwhelming and bland. 5 stars for service and allergy safety. 3.5 stars for the food itself.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Food was fast and good, all GF items were clearly marked on regular menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


They had several items with GFO next to it. It just means gluten free option available. You have to specify you want it that way. I ordered the Spicy Changs Chicken with steamed rice. It was delicious! The GF option was .50 more.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I saw the mixed reviews, thought I’d take a chance. Bad idea. The next day my stomach pains were so bad I considered going to the ER. After that my joints locked up- a sign it was truly gluten. I had to cancel work which costed me about $800. I’m angry because this feels like more than just a cross contamination. This was just pure neglect/ they don’t care. I told her I was celiac and to please notify the kitchen. Clearly they can’t be trusted. I will never go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They don’t have many options as I expected but all the ones are marked as GFO (Gluten Free Option). Let the waiter know I had a gluten allergy and got Mongolian Beef with Fried Rice. Food was good although a little pricey but felt fine afterwards. Great spot if you want some Asian food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info