P.F. Chang's
$$ • Chinese Restaurant
Most Recent Reviews
I had a horrible experience today, I was actually so upset that I didn't even take the picture I should have but its my duty to warn other celiac folks. I have been here a few times and felt relatively safe…. Today I ordered the GF beef and broccoli and I made it very clear that I have celiac. My food came out and I was eating when I found a lo mein noodle, not a bean sprout not a rice noodle but a full gluten noodle. I spoke to the manager who then informed me that he thinks it can't from a pot with water where they cook the noodles…. He thinks kitchen staff “just must have carried it over” where my food was prepared and that it's “1 in million chance”. He also told me the noodles are prepared close to the broccoli. Wow. I was in disbelief that that's the practices. The entire explanation was not reassuring at all. If you have celiac, id really question this place….. The manager offered to replace the entree but after that I didn't want anything they prepared. What a total shame.
My husband has celiac disease and he had a wonderful experience here. This is the second restaurant we went to in months so very happy to say food was delicious and safe.
As usual a great place to eat safe and delicious gluten free menu
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More Reviews
Pork fried rice is very good. Have ate here a couple times non problem.
PF Chang’s has become one of my all time favorite restaurants since being diagnosed with celiacs. I have been to PF Chang’s 50+ times in the last 10+ years and I always leave full and feeling good. Gluten free items are clearly marked and the selection is amazing! I highly recommend the chicken lettuce wraps and the Chang’s spicy chicken.
Nice GF menu, but I totally got glutened. I had the Mongolian beef off the GF menu. It has happened to me before at other chain locations. I'm not sure how trustworthy this chain is.
We have eaten here 3 or 4 times since being gluten free. They have a gluten free menu and prepare their gluten free items in a separate area of their kitchen. Gluten free meals also come out on different plates so it is clear they are GF. The food is good and we have felt comfortable with all of our visits.
They are extremely careful & even have a dedicated area in the kitchen.
This place is one of my favorites - I always have peace of mind that they are going to take great care with my food. Chicken fried rice is my fave!
Out of all the restaurants I have been to I trust P.F Chang’s the most. They have a separate kitchen and plates. Just make sure to ask for soy sauce as the one on the table is not GF.
I am from Canada and each time I come to the U.S. I hope to get a chance to eat at P.F. Chang's. They not only have a gluten free menu but they have a lot of selection. Additionally all gluten free meals come on special plates that indicate that item has been prepared gluten free. The food is ALWAYS amazing and I cannot wait for my next visit.
There is a separate gluten free menu with plenty of options—including dessert! They use plates that are unique to gluten free dishes, so that know one accidentally mixes up the meal. The servers were friendly and didn’t seem bothered by my restriction. An enjoyable experience!
I had gone to this location a night they were offering free sushi, so I should have suspected that there was risk of cross contamination, but our waiter was very knowledgeable about the gluten free menu and was confident that my meal would be completely gluten free. I ordered the GF lettuce wraps and Mongolian beef and got horribly sick that night, probably the worst that I have ever been "glutened." I'm not sure if it was cross contamination or made with the wrong sauces but judging by the other reviews this isn't the first time this has happened. I would be very cautious when ordering from here and the only reason I'm rating 2 stars is because my waiter was very clear he was going to inform the kitchen.
Had the gf Singapore street noodles was awesome will definitely go back!
Food was very good! Waitress wasn't the best, but I had a safe tasty meal. I had chicken fried rice with extra chicken. The round dishes used for the gluten free foods make me feel safer eating there.
We informed our waiter of our daughters celiac. The waiter was very nice and helpful but unfortunately that isn't the problem. I'm not sure if it was cross contamination or if they used regular sauces in the rice noodles. she is full fledged glutened. she has not had these symptoms since she was diagnosed 6 months ago. I feel awful for her.
I love the Pf Chang at the gulf coast mall in Ft Myers FL. I have been there over 5 times and each meal was wonderful. My favorite is the spicy chicken which is like General Tso chicken. I have never gotten sick at this location. Beware of the naples Fl and Fresno Ca. I had minor reactions from the Naples location twice do I will never go back. I WAS VIOLENTLY SICK FOR 5 DAYS AFTER EATING AT THE FRESNO CA LOCATION!!!!!!
Reviews of this Chain
I’m Gluten Sensitive/Intolerant- with that being said, I don’t usually have a problem with cross-contamination. I have found if you have a knowledgeable server, or ask for one, they are pretty careful. Dan, the bartender at this location, is a wonderful help at knowing what to recommend also!:) I love the Crispy, Honey shrimp, (used to get away with a little gluten), but just can’t do it anymore! He recommended having them coat it in potato starch, taste and texture were wonderful with no bad reaction!❤
We eat here and order take out. They take care and have a dedicated area in kitchen. Food comes out on a red plate. No reaction. Food tastes great and the atmosphere is cool! They even have a chocolate cake dessert as well as ice cream. It’s a hit with my kids!
Their chicken lettuce wraps are delicious! They fry the rice noodles at the start of the day before any other items are cooked in the oil.
I ordered for delivery and got the chicken fried rice, the chocolate soufflé, and the chicken lettuce wrap. They all came with a bright orange sticker that says ‘P.F Changs Gluten Free’. All of it was very delicious.
updated entry by later that night ended up getting a very bad migraine after eating here.
The service and seating arrangements were terrible they placed my wife and I at a table where both of our chests touched the table due to “larger”patrons having to move the booths out so they could fit. After requesting a new table we then waited 20 minutes for two drinks to which I ended up going to the bar and retrieving myself. The server seemed to have no idea about celiac disease or me requiring completely gluten free food other than me saying it. With that said my food wasn’t marked in any way shape or form and management didn’t deliver my food - as most restaurants do in some combination, as a matter of fact the person delivering the food made no attempt to differentiate the foods being served due to us getting multiple dishes. Overall it was a bad experience with our server barely being involved in our dining experience. With all of that said there is very few GF Chinese style restaurants as much as I thought I was going to have issues I was alright but you need to be very diligent coming here, we don’t do many “chain” restaurants and this reminded us why that is. I would look at Jackie’s water place it’s very close and we’ve had a much better experience there.
