Fabulous food and excellent service. Been twice and both times explained to the server that it has to be GF because I have CD. This location (downtown SL) seems to understand and do a great job. So glad to have found a place I can eat out and feel safe.
GF menu is small but adequate. Despite it being a chain, I trust this place because the risk of Cross contamination seems pretty low since most of the menu is already naturally gf when you change out the soy sauce. Told them we were eating gf, our server was awesome. He brought out a bottle of gf soy sauce, when we asked for straws he grabbed them with clean napkin when handing them to us (one of my biggest pet peeves as a person with food allergies is watching a server clear plates with half eaten food and wiping down counters with food covered rags then grab a straw with their dirty hands & plunk it down into my drink and having to ask for a whole new drink). He was trained very well and stated their protocol of food prep without us having to awkwardly ask. I felt like a normal person eating there. A little pricey but i don't mind paying since they take such care, amazing tasting food, and great atmosphere. I'd recommend the street noodles, spicy Chang's chicken, and mongolian beef of course! My only complaint, is that we had to ask for new plates and forks since the hostess who sat us laid the regular menu all over our clean plates and utensils. those menus get dirty and covered in food, and for someone with food allergies this is a big stressor. Most people just don't think about it, but if your serving those who have allergies it's something the front of the house should be doing, not just the cooks in the back of the house. The experience is just as important as the food. Either way, love PF Chang's!
I cannot believe this place has received good reviews! My daughter became sick within minutes of eating the food. I will accept partial blame because there were red flags. The manager on duty came to tell me I ordered something that wasn't gluten free according to the chef. When I pointed out to her that it was on the gf menu, she double checked with the chef and they agree he must be mistaken. Nope-not mistaken! It was an absolute nightmare to have my daughter get sick as she was moving into her dorm. Please please do not take your family there if you have celiac's or a high intolerance!
I am greatly impressed. Since going GF and now soy free, I have not been able to enjoy as a in food in a restaurant. Wait staff was very knowledgeable, answered all. my questions, and took very good care of me to make sure had a pleasant and safe dining experience. I had the GF lemon chicken with brow. rice -- delish! Will definitely go back.
These people understand GF. I had a waitress in training that was assigned to my table, but really didn't understand the needs of GF people. The waitress trainer, Emily, heard my order and quickly came over to change out the sauces to ensure there was no cross contamination. It was unique and refreshing to have such great service and attention to detail. Great job Emily!
I have eaten here multiple times whenever we are in salt lake this is where we go. We have had one mishap that was figured out fast and the manager offered to pay for a visit to a doctor if I needed it. They were sincere and very willing to correct the situation. I will continue to eat here every time I'm in salt lake., and recommend it to anyone.
LOVE!!! PF Chang's makes me so happy. No matter the location, I've never had a problem with them. They're food is amazing, their service is wonderful, their choices are plentiful, and their staff is so knowledgeable. The ONLY problem I have with THIS location has nothing to do with gluten - they sprinkle white pepper on their gf fried rice (and maybe their regular fried rice too, I don't know) and I'm allergic to all kinds of pepper. It was a surprise I was none to happy with because that wasn't listed on the menu. However, now that we know it's not a problem to order it without the pepper. As for gf, everything here is amazing. I'd give PF Chang's ten stars if they'd let me!
This used to be a go to for our family, however that last two visits have resulted in me becoming incredibly sick shortly after. As we’ve been many times, I thought I’d give it another shot. Something must have unfortunately changed in the kitchen. Disappointed :(
Food was great, didn't get sick. I ordered the lettuce wraps and pork fried rice off the gluten free menu. My plate was different than everyone else's so everyone knew. Service was just OK, but worth it to feel safe. I'd eat here again.
The GF Mongolian beef is delicious! I love Chinese food and appreciate being able to order GF items. GF chicken wraps are also good. A little pricey. They have always gotten to order right both dine in and to go. Never gotten sick. One time I did have to send back the chicken wraps bc they looked different. They did end up being the non GF one but I had not eaten any. I would recommend always double checking with the person who delivers the food that it is GF. Mistakes do happen on busy nights and like anything that there are two versions of -GF and non GF- it’s good to double check.
My son’s first Chinese food experience since diagnosis! Delicious and safely prepared. No problems at all. Several Great menu Options.
Dedicated gluten free menu. Great food and staff is wonderful!
Yes, celiac friendly. Bonea our waitress-staff very knowledgeable and food is good. I unfortunately, have allergies to wheat, dairy and soy too. I had rice, broccoli and a bowl of egg flower drop soup. Veggies super bland and not done but rice and soup was amazing.
Our waiter was knowledgeable about celiac disease and gave good recommendations. They have a separate menu that is gf. Also, when we asked for a gf menu, the waiter alerted the kitchen to be ready to prepare a gf meal. Good experience!
I absolutely love this place, but tamari sauce does contain small amounts of gluten, and at 20 ppm it can still be legally labeled as gluten-free. Unfortunately, I have celiac so those dishes that contain it make me react in unfortunate ways. Ex: the sauce on the chicken lettuce cups appetizer and the sauce on the beef with broccoli. However, the egg drop soup and Chang’s Spicy Chicken never make me sick. Too bad they discontinued their gf chocolate cake dessert and the other gf mousse that came in a shot glass. If you are not sensitive to tamari, you can enjoy a safe and delicious feast here. ❤️
Are here last night as an entirely gluten free family with our celiac daughter. This PF Chang’s experience was no different than any other experience we have had in the last 8 years since our daughter’s diagnosis. However, we were with friends who were not gluten free and I will say that I was very uncomfortable that they brought the gluten free food on the same serving tray with the non gluten free food. With the safeguards such as using different plates for gluten free, I would say this is a big no no. Daughter had no reactions.
Dedicated cooking area for gluten free meals. Staff is very knowledgeable. They are extremely cautious. I’m obsessed with the fried rice with chicken! Eat here probably weekly and have never been sick!
I have eaten here before as well as my home PFChangs. I have recently had an additional food intolerance added to my dietary restrictions. It was a mess figuring out what I could eat and ended up getting garlic spinach and a bowl of rice (bc steamed veggies and lettuce wraps was all that was available to me) and I still got sick. Most likely gluten cc based on symptoms. The reason for only one star though was a snarky comment from the management about my meal and that they were not initially going to let us use the $5 entree with any entree purchase coupon for my husband’s meal bc our other meals were GF. So, I pay more for my meal due to a medical condition and bc of that I can’t use the coupon on a regular meal???? I’ve never had any PFChangs be so complicated, condescending, or inept. Disappointed bc it’s always been a safe “go to” when traveling. Not so much now.
Our favorite place for date night. Wait staff very knowledgeable and they have dedicated facilities for gluten free dishes. They even have a spicy chicken dish that is breaded gluten free it's amazing if you like spice.
I am quite sensitive to gluten and they have always done a great job! I’ve never been sick here and the gluten free options are numerous. One of the owners has a CD child so he fully gets it. He recommended not eating sushi due to the Sushi vinegar but they have other great options!
So glad to have this option in the airport. They are all very aware of cross contamination and have a thorough protocol in place. My order (to go) had a gluten-free sticker on it and gluten-free soy sauce in the bag. Tasted great and didn't get sick!
I have eaten here (and other locations) several times since my celiac diagnosis. I am a pescatarian and the only options available on the gluten free menu have meet. In the past, they would cook a tofu dish for me, but they will no longer do so, claiming the tofu has gluten (and the kind that doesn't have gluten is one they say the check cannot cook with). I don't even know what that means! In any event, if you do not eat meat, there is truly nothing on the menu.
The place has a especial menu gluten-free and the staff are careful when you ask food from that menu. On the menu has an information saying that they don't have a separated kitchen, but they use separated plates to prepare the gluten-free food. And it is delicious.
This is my go to place for Chinese food in Tulsa. They have a great gluten free menu and take it seriously. My food is always brought out on different plates to signify its gluten free. I usually get the fried rice and the chicken and broccoli. Delicious!
GF menu is safe for celiacs. Never been glutened. Their process is tight for avoiding cross contamination. Dedicated storage, prep, cooking utensils and equipment, and specific plates so everyone in the chain knows its a GF plate. Great food.
This is a family favorite and one of the restaurants we go to more regularly as I have CD and have never gotten sick there. The food is very tasty and the staff is knowledgeable. You have to ask for the GF menu and check your meal comes out on the specified gf plate. You can also ask for gf sauces to be brought to the table but I have not tried them.
I ordered the pad Thai with shrimp. Was very yummy! I noticed a coating on the shrimp and got really scared. The manager came over and told me it was potato starch, that is all they use to coat things. Yay!
Visit at least once a week. Great gluten-free options including pad Thai, Hokkien noodles and combo fried rice (my favorite), also a gluten-free version of their chicken lettuce wraps. They take gluten-free very seriously and prepare everything in separate pans, use separate utensils and plates as well as gluten-free sauces to prepare the items. One thing I hope they have one day is gluten-free lo mein, was my favorite Chinese dish before being diagnosed with celiac and would love to have that again.
We usually like to try new restaurants when we travel but ended up at PF Chang’s (an always favorite) because we were starving, we knew it was Celiac safe and the food would be good. The food here was excellent!