I’ve tried this place twice given the previous high reviews, and have gotten sick both times. I ordered off the gluten free menu and everything came out marked as gluten free. However, I was instantly sick after eating. I’m not sure on their procedures or preventive cross contamination measurements, but I’m definitely staying away.
— Separate gluten-free menu
— Not Much
— Average
My son and I are celiac and we eat here often. We’ve never gotten sick.
Yes
My son has CD and I am used to going into restaurants and having to explain everything about cross contamination. I started to explain to our server and she was already very knowledgeable. They have a completely separate prep area and the best thing- the gluten free plates of food come out on plates with a stripe around the outside. Only the GF plates come out with this so you are assured it is safe. We had the best meal, the best server, and my son loved being able to eat chicken fried rice- something he has not had since diagnosis.
Yes
Ordered the egg drop soup and the chicken fried rice. Hostess asked if we needed a GF menu before seating us and our server answered my questions when directly asked but didn’t volunteer any information on their GF procedures nor could I find anything printed on the GF menu.
GF dishes tested negative for gluten with my Nima. First time trying this chain but overall I wasn’t that impressed. Nice to go out and eat American Chinese food but not a lot options compared to their regular menu. The fried rice needed tamari which wasn’t brought out until sometime after my dish arrived even though I requested while ordering my meal. The server brought out fortune cookies with the bill even though he acknowledged I couldn’t eat them. Not that excited as a Celiac to break open a crumbly toxic cookie to read a fortune...
Yes
Gluten free menu. Very good food. Read enjoyed dinner.
Yes
Knowledgeable server, clearly marked menu, truly love that gluten free dishes come out on their own MARKED plate and the server repeats it when delivering.
Yes
Didn't get sick, but the food was awful and the service was painfully slow.
Good GF options. Minus one star for snail-like service and minus another for high prices.
Definitely trusted place to go and yummy menu!
Yes
PF Chang's has been doing gluten free well for quite awhile. They have a large GF menu, including appetizers and dessert. Knowledgable staff. They've been a stand by for me and my family for years.
Ok GF menu but pricey!
Mostly a GREAT experience. They're knowledgeable and helpful. However, the guy I spoke to on the phone asked if I wanted chicken or tofu in the lettuce wraps, and did NOT tell me that the specific silky tofu they use for veggie lettuce wraps they can't guarantee as gf, so I wasn't able to eat the lettuce wraps, because I'm sensitive even to cross contamination issues from things like tofu and such. However, I will say that the waitress who helped us with our take out order at pickup was very knowledgeable and able to tell me this at that point, and was willing to show me the tofu package when I asked. I'm grateful she alerted me. Now I'll just not get anything with that silky tofu. Other than that, the restaurant did great with my order.
— Very
— Separate gluten-free menu
— Some
— Excellent
Love the GF street noodles and GF lettuce wraps!
— Very
— Separate gluten-free menu
— Some
— Excellent
Was so excited to find this location like a walk from our hotel. And we hadn’t had PF Chang’s in so long. Went online to order, and wait for food was an hour, but it was Valentines so I understood the 1 hour. I waited over 15 minutes at the curbside pickup for our food. I specifically asked the guy if there were utensils and napkins and he said yes. We get back to the hotel and sit down to eat and there are no utensils, there’s no napkins. So after having the hotel search for 10 minutes they finally found us some utensils. So now the food is cold and my son as I are starving. I open mine up and see what I thought was the marked gluten free soy sauce container. I pour it over my lettuce wraps and immediately spat it out. It was some ridiculous hot spicy sauce that burned my lips. At that point I was almost done with it but I was hungry. Well, big mistake. About an hour after eating, I start cramping and start having explosive diarrhea like you fellow celiacs know about. What an absolute waste in so many ways.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Have Celiac. Never been sicker from eating Gluten free food.
— Not very
— Separate gluten-free menu
— Some
— Good
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent