My son has CD and I am used to going into restaurants and having to explain everything about cross contamination. I started to explain to our server and she was already very knowledgeable. They have a completely separate prep area and the best thing- the gluten free plates of food come out on plates with a stripe around the outside. Only the GF plates come out with this so you are assured it is safe. We had the best meal, the best server, and my son loved being able to eat chicken fried rice- something he has not had since diagnosis.
Ordered the egg drop soup and the chicken fried rice. Hostess asked if we needed a GF menu before seating us and our server answered my questions when directly asked but didn’t volunteer any information on their GF procedures nor could I find anything printed on the GF menu. GF dishes tested negative for gluten with my Nima. First time trying this chain but overall I wasn’t that impressed. Nice to go out and eat American Chinese food but not a lot options compared to their regular menu. The fried rice needed tamari which wasn’t brought out until sometime after my dish arrived even though I requested while ordering my meal. The server brought out fortune cookies with the bill even though he acknowledged I couldn’t eat them. Not that excited as a Celiac to break open a crumbly toxic cookie to read a fortune...
Gluten free menu. Very good food. Read enjoyed dinner.
Knowledgeable server, clearly marked menu, truly love that gluten free dishes come out on their own MARKED plate and the server repeats it when delivering.
Didn't get sick, but the food was awful and the service was painfully slow.
Good GF options. Minus one star for snail-like service and minus another for high prices.
Definitely trusted place to go and yummy menu!
PF Chang's has been doing gluten free well for quite awhile. They have a large GF menu, including appetizers and dessert. Knowledgable staff. They've been a stand by for me and my family for years.
Ok GF menu but pricey!
As a gluten free establishment, it is pretty good. Not too many options, but the chicken lettuce wrap was very good. The ambiance is nice and fancy, but the food is on the pricey side. If you're a fan of meat and rice, you'll love the options, but you may be tough to find other options. Overall, the food was still very good and the service was adequate.
They have always been conscientious about my orders. Never had any reactions.
P.F. Chang's used to be my go to spot when I was traveling. Not any more. Probably like all chains, I have found that the quality varies greatly, particularly by region. The food was OK at this location, compared to others, but the celiac friendliness was at the very bottom and well below acceptable. They did seem to have a separate prep area that was used to fix my spicy chicken, but it came without rice. When I asked for rice, the person just pointed to the family style big bowel of rice that was in the middle of the table. I explained that was probably not going to work for me and asked if I could have my own rice from the separate prep area - and gluten free trio sauce. The person went to what looked like the regular kitchen and brought me back both. Not wanting to be too needy I did not question this and gave him the benefit of the doubt that he grabbed me the correct food. I should not have done that and was unable to finish my meal - and was sick.
Gluten free menu, awesome cross contamination awareness, great food and service! Very happy and felt safe eating there.
After asking for a GF menu and telling waiter and we needed GF food AND ordering a GF item they still brought a dish that was not GF. The person that brought the food caught that it was not GF and waiter tool dish back to kitchen and returned with what he said was a GF dish. Well to make a long and miserable story shot, apparently it was NOT GF. This was the worst gluten my wife has ever had. We have ate at PF Chang’s 5 or 6 times and never had a problem. This was so severe a reaction that we won’t eat there anymore.
Options are limited, but the service is quick and the food is consistent. Options are limited in this terminal.
Good gluten free food and no cross contamination. Safe for celiacs.
Have never had an issue with this place. Safe for celiacs.
I’ve had mixed reviews here.. ensure they mark it GF when you order, you get the proper bowl (with the black letters around it) and if you get the lettuce wraps proper red cups denoting the GF sauce.
Alright so yes they will work with GF but they cannot accommodate multiple food issues. I have Celiac Disease and I am very allergic to eggs, and lactose intolerant. I had only one option of meal and it was chicken lettuce wrap tacos which is an appetizer. They are very kind and accommodating but their menu is not safe for multiple issues.
Eaten here at this location several times and no reaction.
I have celiac disease. PF Chang's has a separate menu for gluten free meals. I have eaten there twice since being diagnosed. I have alerted my servers to my issue with gluten and have not had any problems.
I have celiac disease and very happy about eating at PF Chang. It is very good and they cook non gluten food in a separate wok to avoid any contamination. Thanks!
Good selection on their GF menu. Food comes out on special plates to designate GF. Staff was knowledgeable, very easy process.
I have been here a dozen times and never gotten sick. Separate plates indicate allergy, manager usually, but not always, brings them out. The only downside is that they seem to have taken the GF chocolate dome off the menu leaving no GF dessert choices. Ice cream is an option but I avoid ice cream when eating out because I can’t usually read the ingredient list for that item and barley malt is a sneaky one in ice cream sometimes. *edited to add: I had the coconut ice cream. The waitress checked the ingredients for me and no barley malt. It was yummy too!
We’ve eaten here multiple times, good food.
Dedicated gluten free menu. Also offered gluten free soy sauce. Great experience.
absolutely NEVER have gotten sick here-- what's even crazier is the quality of their staff :)
I’ve eaten here several times in the past year and haven’t had a reaction. The gluten free menu is good! It has pad Thai and fried rice, but also fried items like the spicy chicken. Delicious! Makes you feel like you’re part of the group and not just order the plain stuff! I’ll go back.
Staff wasn’t very knowledgeable but they have a fair GF menu. My go to are the lettuce wraps and Mongolian beef.
My server was awesome! She was very familiar with her menu and even double checked her Gluten Guide Chart in the kitchen and made sure the chefs knew my order was coming through and she informed me they will be using a completely different wok to prepare my food and served on unique place setting.
They are careful about contamination. Lots of gf choices - very good.
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