P.F. Chang's

2 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2065 Apple Orchard Avenue
Grand Rapids, MI 49525

Most Recent Reviews


Celiac

Overall Rating

Review


PFs is a little iffy. I’ve eaten here a few times and been relatively ok (I don’t do well with soy either which is unavoidable here!), but the wait staff didn’t inspire confidence. A table mate and I ordered the same dish—the GF version for me and regular for her. When the server brought it out she had to squint and wonder aloud which one was GF. “The GF one is usually darker,” she said, setting one in front of me. I had her go back and double check before eating! She guessed right…that time, but I’m not confident the servers always get it right.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Always do a great job preventing cross contamination. I get the ginger chicken and broccoli and the chicken lettuce wraps. Gf meals come on different plates. Dessert options too

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Reservations recommended
Updated 2 years ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


I used to love going to PF Chang’s, both my mother and I can’t have gluten or dairy and neither of us would ever react. About 2 years ago anytime either of us went to PF Chang’s we would get sick. Tried ordering different gf things, but it didn’t change. I went there again today hoping it would be okay since I haven’t been there in a year and they have good reviews on here but within 3 hours I was sick. Sucks because they have really good food

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Overall Rating

Review


This is my go to restaurant with friends and family. I've eaten here dozens of times and never had a reaction and I'm VERY sensitive to cross contamination. Fantastic service every time.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I’m Celiac and so are two of my kids- never had a problem! Make sure you tell them you’re Celiac and they’ll take care of you.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I ordered from their gluten free options and got terribly sick afterwards.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Only place I've found for GF Chinese and I haven't reacted yet! Even with a waitress that ignored us almost the whole time, and being terrified she wouldn't get gluten free but regular... I was good! Highly recommend it!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The Grand Rapids location was awful. Breaded meat in my fried rice was the most important complaint. They also messed up the order outside of our food restrictions in multiple ways.

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Very accomodating, they can print you a menu based on your allergies and make sure to the best of their abilities that you are safe from allergens.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The menu layout is a lot of the problem, but even with the nice atmosphere and good food, you end up feeling like a 2nd class person if you need to eat gluten-free because their spartan list of gf items includes no descriptions. You have to search the whole gluten-containing menu to find the descriptions of the relatively few gf entrees. Also, it's like they don't care about you if you are gf, because although they serve bass, salmon, scallops and cod on the menu you are only allowed one seafood on the gf menu.

Updated 8 years ago read full review

Overall Rating

Review


Great food and a lot of options.

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


nice menu choices. gf soy sauce and very careful with crossing.

Updated 10 years ago read full review

Overall Rating

Review


Very careful about GF. Even change out the soy sauce.

Updated 12 years ago read full review

Gluten Intolerant

Overall Rating

Review


I love PF Chang's. They go out of their way to make sure that the person who orders gluten free does not feel left out, down to the soy sauce and trio. Even has dessert. This is the only "chinese" restaurant I feel comfortable eating at, knowing that I will not get a reaction later. They have gluten free options starting from soup to dessert.

Updated 12 years ago read full review

Overall Rating

Review


Everything I've had off the gluten-free free menu has been delicious. Takeout and dine-in are both good. just check your order before leaving. The Grand Rapids location is smaller than others I've been to and they are still relatively new (opened Nov. 2011).

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

More Info