Rainforest Cafe

8 recent ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
7 ratings

As rated by the community

4915 Clifton Hill
Niagara Falls, ON L2G 3N5, Canada

Most Recent Reviews


Overall Rating

Review


My experience here was absolutely awful. I asked to speak to the manager regarding options for celiac since I’m recently diagnosed and still figuring out what’s safe and what’s not. My waiter waved his said and said not necessary and I could just let him know what I was allergic to. I let him know I had celiac and couldn’t have gluten. I would have LOVED suggestions as to what was gluten free since the menu doesn’t specify. I ended up going the safe route with taco salad and it was so bland and TERRIBLY overpriced. Literally paid $22 for a bag of shredded iceberg lettuce with a half cup of beef on top and a sprinkle of cheese. Later learned they could have done gluten free pasta, but again, I had NO suggestions from server and the manager came over after I had received my meal. It was very disappointing and very frustrating as I was so excited to try Rainforest Cafe for the first time with my family. I would NOT recommend this place to anyone with Celiac. The food is NOT worth the price. Would avoid at all costs as they were also incredibly inattentive forgetting to bring a box for my SIL and they also completely forgot to bring my niece her apple juice, and never asked if we needed refills.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Le serveur a vérifié avec la cuisine, ils ont échangé les choses que je ne pouvais pas manger pour autres choses. Jai mange un burger ave du riz.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Went here with my family but did not feel safe enough to actually eat… The server offered some suggestions available like burger with gf bun, gf pasta and ceaser salad without croutons but nothing was marked gf. And the options weren’t dairy free friendly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant

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More Reviews


Symptomatic Celiac

Overall Rating

Review


My son has celiac and we ate their twice! He loves their gf burger and white rice!!! Would highly recommend! They were safe and the Manager was really nice and made sure everything was cooked perfectly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Helpful staff , great meal and gluten free bun was tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Very good experience. My daughter is celiac and they were extra careful and knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Le serveur est allé s'informer en cuisine. Sur le menu enfant pour ma fille, elle pouvait prendre la poitrine de poulet, le burger ou les pâtes sauce marinara avec à côté fruits et maïs. On nous a dit que les frites et nachos contiennent du gluten. Elle a aimé son repas. C'était une petite portion pour le prix. Le serveur a été très consciencieux. Lorsque l'assiette sans gluten est arrivé, il a eu un doute et l'a retourne en cuisine pour confirmer que c'était bien des pâtes sg. Le décor est magnifique et les enfants voulaient y aller pour ça. Heureuse d'avoir trouvé un option pour qu'elle mange.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Friendly staff and options that could be adjusted to be gluten free. Daughter had the option of gf pasta with different sauces, gf hamburger and bun or grilled chicken, 4/5 of the kids menu sides and ice cream for dessert. Nachos were not gluten free and no dedicated fryer but daughter was happy with the options.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Nothing is marked gluten free/friendly on the menu. Asked my server and she indicated I could have chicken (not beef) nachos, a hamburger with a gf bun, or pasta. I opted for the chicken nachos and the portion was very large and they were pretty good. The waitress advised that the nachos wouldn’t be served with the beans and she confirmed that the nacho chips were okay because sometimes they change the chips they use. A Manager came to the table to confirm the gluten free order wasn’t just a preference and to advise that precautions would be taken. Overall, pretty satisfied with the experience. It has been 24 hours and I do not have any symptoms of consuming gluten.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Would not waste time or money Very over priced and little options

Gluten free pasta, gluten free buns for hamburger that must be well done, or steak/ Fries are safe as well We sis not get sick but stressful with so little options

No dessert options

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Terrible experience. Felt rushed the make a decision with very little guidance on my options. Waitor didn't know what was gf. Poor service.

Updated 5 years ago read full review

Overall Rating

Review


Separate gf buns and pasta. Manager came out. Brought my food separately. Did not get sick.

Updated 5 years ago read full review

Overall Rating

Review


Loved the food. Waiter was knowledgeable and personable. I usually never go out to eat because I think it’s playing Russian Roulette at most place but I have eaten here 3 times and each time it was excellent and I did not get sick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They have a small gluten free menu (buns & pasta) but it’s delicious. Waiter advised us even though they have a dedicated frier it is not recommended for celiacs since the baskets are not dedicated to a certain frier. He recommended the fruit or veggies as a side instead of fries. He double checked with the chef about the pasta & reconfirmed it’s safe for celiacs before ordering. He also brought out her pasta separately to avoid any cross contamination. Food was good & safe for my little celiac.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The chef came out and spoke with me about my dietary needs. I had the anaconda pasta and did not have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The waitstaff was amazing and assured us there is a dedicated dryer for fries and chips. My kids are both celiac and extremely sensitive and didn’t have any issues. There’s also a pasta option, but we didn’t have it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Fantastic experience! Our server has celiac so he guided me through the menu. The manager came to our table and filled out an allergy ticket for the kitchen. This was the best eating out experience I have had since my diagnosis 2.5 years ago.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


While they have a gluten free bun and pasta, I find the atmosphere more enjoyable than their food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
Celiac

Overall Rating

Review


My daughter is celiac, had a hamburger with GF bun and fries in dedicated frier. Server seemed knowledgeable. Separte GF menu. I had a salad which was surprisingly fresh. Good experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info