Red Robin

Celiac friendly?

Yes

I have been here 3 times in the past few months and they have been wonderful. I have not had any reactions and they have always assured me my food was handled with the utmost care.

This location is always under staffed, once there was 1 waiter who was also the host. 2 days ago there were 2 waiters and a host - still not enough staff for lunch. We waited 15 minutes to order drinks, all the booths are low so it's not as if no staff can see you. EVERYONE can see you. Especially the host who walked by frequently. They were out of chili, for gf chili cheese fries. I ordered cheese fries. Asked for water which took over 30 minutes, shakes made us thirsty! A female waitress finally brought them over and said "Here" in a snotty little girl voice. As if it was our fault she had to deliver it to us. She just set the 3 glasses on the table as she had carried them. And left us to distribute them amongst ourselves. My gf French dip came out with a gluten bun. Had to ask 2 people if this is a gf bun. You should've seen the "cheesy fries"! They melted a slab of American cheese on top! I still gave 3 stars because they have a very good French dip on a good gf bun and gf fries- sometimes they are chili cheese fries!

Celiac friendly?

No

Most red robins are pretty good with gluten. This location is very hit-and-miss. You have to double-check everything whether it's dine in or food to go. They really couldn't care less. We had eaten here quite a bit in the past but, the last two times, the food served to me has not been gluten free. If I wasn't paying close attention and hadn't checked thoroughly, I would have eaten it. We don't intend to go back.

Celiac friendly?

No

Told the waiter I’m severely allergic to gluten (celiac) and asked him questions how the food is prepared. I ordered a lettuce wrapped burger and fries. Thank God I had my Nima Sensor. It detected gluten right away. I got upset and left to go to the bathroom. My dad told them to remake my food but I told him not to. Will not return. Broke my trust.

Celiac friendly?

Yes

The staff was knowledgeable and they have a tablet that lets you filter out all allergens and then you can choose what you want. I was grateful for the options and care. Didn’t love the food, but it was good and I didn’t get sick.

They had a gluten free menu perfect for my 6 year old that includes buns. And their fries have their own friers. They are complely prepared for celiac.

They are super careful here and have gluten free fries and buns.

Appreciate that they have a dedicated gluten free fryer so I could have the fries too. They will serve burgers on a gluten free bun or wrapped in lettuce. The server was helpful, but I did have to go on the website to determine which items could be made gluten free due to no in-house gluten free menu. There are a lot of options and the food was good.

Celiac friendly?

No

Burger came out with a purple pick in it, which the waiter said indicated it was gluten free. Upon opening the burger, we saw breaded onions in it. Questioned it. And it was indeed gluten inside the gluten free order we made. Don’t go here. Not safe.

They have a GF bun. Food is decent.

Celiac friendly?

No

Ordered takeaway online. Has an option to say you have a allergy and they have gluten free buns! I asked if the fries were from a dedicated fryer and they said yes. One star off because they said they can't confirm no cross contamination. We took a chance and did not get sick.

Told the server I was celiac, ordered the gf sweet potato fries, there was a couple fried jalapenos in the bottom I hadn't noticed until it was too late, now I am sick, thanks to some douche that didn't care doing their job. I could never trust them again

Celiac friendly?

No

Since it has been a couple of years since the last review. This location has declined substantially. It is definitely not celiac friendly. No one seems to actually care about food allergies and the kitchen staff are horrible. If you go in the afternoon, you are almost certain to wait a long time and pretty well guaranteed to get glutened. Both my daughter and I have had food that glutened us. STAY AWAY IF YOU ARE CELIAC!

Celiac friendly?

Yes

I have celiac and am wary of eating out. Our waitress Tonya was very knowledgeable and conscientious of my allergy concerns. Assured me they had a dedicated fryer, brought me a glove to prevent any cross contamination from using the digital menus, and even a new bottle of ketchup to use on my fries Fries are delicious! Will definitely return

This location was very cautious about my allergy. They brought my burger and fries out on a red plate labeled with a purple scewer. The lady even wore a glove when carrying my plate. They carry a gluten free bun and have a dedicated fryer for fries. I definitely recommend this dine-in experience.

Celiac friendly?

Yes

When I mentioned I had celiacs they provided me with an allergen menu online. The manage came over and talked me through the process. They also have a dedicated fryer

Celiac friendly?

Yes

Knowledgeable staff. Dedicated fryer.

Dedicated fryer means I’ve been seriously enjoying their fries lately lol. They also label all their menu items when you ask to see the allergen list. Their seasoning for fries is also clearly labeled gluten free. Love their burgers and the gluten free buns. Never had a problem and I’m a very sensitive reacting celiac.

Celiac friendly?

Yes

I was given an interactive allergen menu to help navigate what to order. Lots of GF options. The waitress seemed unsure if the fries were cooked in a separate fryer but after talking to other staff they assured us it is all separate to avoid contamination. The food was really good and came out marked as the GF order.

Celiac friendly?

Yes

This location is totally celiac friendly! Every time I go the staff knows exactly what to do and are really helpful. They have a dedicated fryer for gluten free food and a really good gluten free bun substitute.

Have been fine eating here but have to avoid anything with the fryer as it’s not a dedicated fryer! Got glutened from the bottomless fries 🤢

We’ve eaten here quite a few times with great success. We have tried the chips and salsa app, and I’ve ordered a gf burger with gf bun and fries many times! It’s amazing to feel “normal” and eat safely. I Nima tested in the beginning to verify that it’s safe. But now I just enjoy since they take their allergy protocol very seriously. I’ve never gotten sick, and it’s a regular on our safe list.

The server was really helpful! They bring you a tablet that helps you choose what to eat. So nice! And french fries from a dedicated frier...yum!

Went here based the reviews. Ordered the GF bacon cheeseburger and fries and reacted. Not sure I’ll go back. Had my hopes up!!!!

Celiac friendly?

Yes

They have an electronic allergen menu. You select the food allergies you have and a menu displays based on foods safe for you to have. They have GF buns and a dedicated fryer for the steak fries.

Celiac friendly?

Yes

I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.

Celiac friendly?

Yes

Went for Valentine’s Day and the server gave me the gluten free menu. Lots to choose from. They also have a separate gluten free fryer so you can enjoy fries! My non celiac husband said it was the best burger he ever had! Celiac safe!

Celiac friendly?

No

I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Celiac friendly?

Yes

There burgers are super good and the bun isn’t all crumbly like of lot of gluten free breads. Love it!

Celiac friendly?

Yes

I have not gotten sick eating here. However, getting an allergy menu is somewhat difficult and their app never seems to work on my phone so that’s kind of frustrating.

Great allergen menu (on iPad), clear communication of what was okay or not. Didn't get into any deep conversations to evaluate their general practices though. Had a cheeseburger and fries, so far so good.

Celiac friendly?

Yes

Was excited to try a burger joint with a gluten free bun (bunless gets old!). The hostess was gluten free and gave me pointers, even stating to not be scared that the gluten free bun has gluten in it, since it's not dense and dry! The waitress was so accommodating, and each part of my meal was clearly marked with an allergy stick. Very impressed and will be back soon!

Celiac friendly?

Yes

This is our go to burger place for gluten free! Dedicated fries fryer. Also they have an iPad which lists all the allergens so if you pick gluten it gives you your options. Servers are friendly and knowledgeable. Never had a reaction here

Celiac friendly?

Yes

Dedicated fryer, gluten free buns. The website is very clear about gluten free and what you can substitute.

Celiac friendly?

Yes

Friendly staff. Server was great and brought over an iPad where I could select my allergy. It pulled everything I could eat and what to remove to make it safe for me. Burger can be done with a lettuce wrap or gf bun. Not all burgers are gf but I had the bacon cheeseburger on a gf bun and it was delicious. Looking forward to eating here again.

Celiac friendly?

Yes

Thankfully, I had a good experience here. If you check their website, they do warn you about possible cross-contamination at the prep area for fries, but, because they have a dedicated fryer, I decided to order them and didn’t get sick. My waiter wasn’t super knowledgeable so he referred me to their website where you can filter menu options by allergy and tell you how how to modify your food accordingly.

RR does have one of the best gf buns out there. Had the gf chix bruschetta sand and fries with no issues!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

The server was great. He asked whether I needed gluten-free because of preference. allergy or Celiac so that he could make sure the kitchen took proper precautions. They also do separate allergy-free fries. I'm not sure if they bake them or have their own fryer but I've eaten them multiple times and never got sick. My food has also always been marked for an allergy when it comes out.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I love that you can get fries which a lot of places that offer gluten-free burgers or sandwiches do not do. Also, the bun was properly handled and was a nice soft texture. Some places just through them in the microwave from the freezer and they are chewy or tough which has not been the case here.

Comment

Excellent, fast service and good management.

They were very accommodating and made sure my food was separate from the rest. They do their best to prevent CC and label your food with a purple allergy stick. I’ve never gotten sick and I go back often

Celiac friendly?

Yes

Best burger I've had since being diagnosed with celiac disease. Had a bacon cheeseburger with a gluten free bun. A lot of gf breads and rolls just crumble but this bun held up really well with good taste. They mark gf with a pick and have a dedicated fryer. Steak fries were really good too. The waitress was very informative and attentive about my needs

Celiac friendly?

Yes

They consistently do well with the Avo-Cobb salad.

Celiac friendly?

No

Not safe for celiac at this location. I asked if they have a dedicated fryer for French fries (as many locations do) and the incompetent server responded “they told us that gluten free is without salt.” I again reiterated the question about having a separate fryer for French fries and she repeated the same answer about salt. Clearly the staff has no allergen training whatsoever. My boyfriend asked the server how to check his rewards balance and she said she didn’t know. Not sure why Nisha has a job with no training or knowledge. When we first arrived, we waited nearly 10 minutes without anyone even acknowledging us at the front table. There were a handful of full tables but a mostly empty restaurant and several waiters either standing around in the back or ignoring us. Finally, a driver for grubhub had enough and went to the kitchen to make sure someone came out. Will not return to this location.

Awesome place we eat there at least once a month. I have never been glutened here Love the gluten free bun and bottomless fries. Awesome hamburgers and most all can be altered to make it gluten-free

Celiac friendly?

Yes

Excellent burger with an decent gluten-free bun (I take what I can get) and delicious, bottomless steak fries from a dedicated fryer.

Celiac friendly?

No

Got glutened even though I told staff ab precautions needed:((

In the past I had some issues with this location, but it's gotten better. Love it.

Celiac friendly?

Yes

I’ve eaten here several times and I’ve not had a problem! Excellent service. Just make sure and specify you have an allergy so they can be safe with your food!

Celiac friendly?

Yes

I’ve eaten here twice since diagnosed in September. Employees are knowledgeable and the food is fantastic! And I’ve not gotten sick

Celiac friendly?

Yes

Had a great experience here. Staff great, food was good and safe.

Celiac friendly?

No

I am a sensitive celiac, and I got sick here eating fries and an avo-cobo salad.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

Yes

The food was delicious, and our server and the manager were incredibly kind and considerate of our allergy. Highly recommend!!