The manager came to our table to answer our questions. Their BBQ sauce is gluten free and they have a delicious gluten free roll as well. Rather slow service but delicious food. I have celiac so my “allergy” is severe.
We had a fantastic experience here. All of my family members have multiple allergies and we were treated very well. Clint the manager came to our table and was very knowledgeable about what would work for us and gave us good guidance. Our server,Madison was an absolute joy! She bought olive oil out for my son's so they could dip their GF bread in something as they both have dairy allergies. I had the ribs and loved them
Great menu options and friendly staff.
This restaurant was very accommodating! Offered gluten free bread as appetizer (udi's bun) and has a full gluten free menu. Manager came out also to double check. They made sure everything was correct also. Great food!!!
Very inviting. Good understanding of GF. Manager, Keith, came and talked me. Assured me they take GF very seriously. Filet was excellent.
incredible gluten free dining experience! when I told my waiter donnie about my gluten allergy he immediately relayed the information to the manager keith, both were very knowledgeable and made my dining experience superb!
Gf menu. Waiter put croutons on my salad and then RAN to get me a new salad. Lots of options.
Disappointing, the ribs where GF but didn't taste that much. The steaks though where really tasty. The service wasn't that good.
The manager came how to ask if I had Celiac, so they could then guide me through everything. She even had a fresh batch of veg made because their regular veg uses a margarine blend that has a binder!! They have a robust GF menu. Definitely recommend. Service was a bit slow, but I'm so happy they cared I was safe. :)
Gluten free menu was pretty easy to navigate. Food was wonderful. Server was knowledgeable. The most important part... I didn't get sick. It was a success and I would definitely go back.
Can I do a negative star rating? What a disappointment. I took my daughter in law and her friends - all military - here based on the great comments and regret it. The service was poor ( water 25 minutes for my drink which was bottled water, and when I received it it was sparkling not flat. When I was finally able to flag down my waiter and advised him, I wanted another 15 minutes...them was told I needed to wait for him to do other things first. My GF steak salad had no dressing. Server, kitchen and management totally clueless about GF meals. My daughter never received half her meal. He lost our credit card and insulted one of my party. Boo. Management was apologetic but took 15 minutes to come. And the server tried to argue with her! There are many lovely restaurants on the riverwalk. Don't go here.
waiter immediately brought out manager, they checked on what I could eat. no, fries here are not gf, but tasty sweet potato was. excellent service
The wait staff and managers answered all my questions regarding their gluten free menu. Regretfully, not all items shown on the menu (French fries) are not gluten free (not a dedicated fryer, shared with all fried items). However, the manager assured me and my daughter (both with Celiac) that the steak kabobs and garlic mash potatoes were GF (the manager had the chef clean the grill prior to preparing the steaks). Our food was very good and the other members of our family raved about their food. This was our first trip to Saltgrass, and San Antonio plus our first trip since being diagnosed with Celiac. We will be visiting again in the future because of our experience.
Great staff. Very knowledgeable. Pretty big menu to choose from and when I said I had celiac the manager came out and talked to me. They cleaned the grill for me before cooking my food. Awesome dinner!
I was excited about their having a gluten-free menu but not everything on that menu is actually safe to eat. The server and manager took seriously my needs based on my having Celiac disease and they returned after taking my order to inform me that the potato soup and green beans (really?) were not safe for me to eat. Salmon was dry and they had a hard to getting my friend's steak cooked properly. They took a LONG time to bring out the food! Only ice cream for dessert.
nice staff. no way I'd eat here. no dedicated equipment. they just rasp the grill. eeeek!
Went to dinner with family while on a trip. Manger came out and explained not only what I could eat but also how they would prepare the food to ensure I did not get glutened. Was great to know that he was going to prepare it on a separate grill. Said they plan to have a GF menu in near future. Only one down-side...no GF dessert...but not a deal breaker. Would go again in a minute.
My husband and I both ordered Maudeen's Center Cut Filet and it was divine. Best steak I've had in ages! The chef came to the table to let me know what I could safely order and he told me that they're working on a gluten-free menu, but it's not ready yet. (As of December 1, 2012) I was treated very well there by the staff and chef, even though it was a busy Saturday night. They were very considerate and accommodating of my needs. The chef seemed to understand about cross-contamination and let me know that he would fix my food on a separate grill. Next time I'm in San Antonio visiting the Riverwalk, I'd love to go back and have dinner here again! www.saltgrass.com
Great service and delicious food. All special diets orders are taken to the manager to make sure every precaution is taken. I'm celiac and didn't have any problems eating here. To be extra careful, I tested my food with Nima, and it found no gluten. Will be back for sure.
This is a favorite of the family especially because we can all enjoy it safely. I am celiac and dairy free. I take my own butter and sour cream but otherwise enjoy many options on the menu. They even heat up a gluten free bun in place of the beer bread for everyone else. Just ask! Management will take care of you.
They seemed to have modified cross contamination policies and now take it much more seriously - large gf menu and bread upon request
Manager came to help the waitress, found out we needed gluten free and offered us so many suggestions. GF bread was provided pre meal! The food has a lot of seasoning on it, too much if you ask me. But we didn’t get sick. We will eat here again, but ask them to go light on the salt.
Staff were very accommodating. They have a gluten sensitive menu. One of the waitresses has celiac and stated that they clean the grill and keep everything separate wear gloves etc. I had a baked potato, chicken tenders and salad without any issues (celiac disease). They also brought gluten free bread to the table for me instead of the regular bread. Large portions and lots of food but excellent location and accommodating.
The gf bread was a warmed up hamburger bun. The waiter was not well versed in GF. Sides very limited on menu and you had to make sure you noted the difference on how to prepare the item. Not impressed. Meal was decent but not confident it would be celiac friendly.
Our waitress was nice but clearly untrained in what celiacs disease is. The manager came by and realized this and took over but he wasn't much better. He said a fried appetizer which is in their gluten sensitive menu would be fine but upon further questioning it was discovered there is no dedicated frier. They simply scoop out any visible contaminants, (should have been my clue to leave). I ordered steak and a potato, it was very good, but I had a reaction.
I had potato soup and a salad with the homemade ranch. Mmmmm, mmmmm good. No reaction!!!
I was so excited to go to this steakhouse because of the reviews; however, the service was bad and plain negligible. I had to tell the waitress multiple times about my gluten intolerance yet she still wanted to bring the regular bread, didn't bother to offer their GF bread, and brought a salad with croutons and bread crumbs. I felt like I needed to justify to her each time why I couldn't eat these things and she made it seem like a drag when she had to go back to either change the order or bring my husband and I GF bread once we inquired about it. The food was okay at best. The amount we paid at the end was a joke after the terrible service and insensitivity. I wish some people could be more understanding of health issues individuals have.
I have eaten here many times: steak, baked potato, sweet potato, asparagus, and salad. I let them know I have a gluten "allergy", and have had no ill effects. (Love their steaks.) They have a gluten free menu. They have gf bread, but I've only ordered it once: too many carbs!
The place was beautiful and the Staff was very friendly. As for the gluten free menu, it was a decent size with plenty of items to choose from. I loved that they had a loaf of Gluten free bread that you got before your meal. while that was all wonderful, our experience was not the best. We had asked before hand if this was a place we could get in and out of pretty quickly for a sit down dinner. (hoping for 30 to 45 mins) They said we would be able to, only for us to be there over an hour and closer to and hour and a half. The worst part of the meal was the fact we were brought refills on our drinks, they didn't ask if we wanted refills and they left within seconds not giving us a change to ask if they were free of charge. Only for us to learn that they were not free. We had to pay for refills that we really didn't need since we hardly drank any of it. The waitress was also far to personal with her life. Overall the two stars are for the care we got with the rest of the Staff and the excellent gluten free menu.
We ate here for a late lunch. I am highly sensitive to gluten and did not get glutened! Food was good and staff was friendly and knowledgeable and went out of their way to assure food was gluten free. Also served warm gluten free bread with meal! Highly recommended.
I was invited to this restaurant to celebrate with some friends. Before going I called the restaurant to inquire whether they offer gluten free options. They have a gluten sensitive menu. I was a little scared but went anyway. I was provided with the menu and proceeded to order from it. I ordered the grilled salmon, rice, and potato soup. The waiter quickly returned and informed me that the chef was concerned about the soup as he felt there were a few ingredients he thot might have gluten. I then ordered a dinner salad. The waiter checked on the dressings to ensure they were safe for me to consume. I am happy to report that the food was so very tasty, and I had no issues whatsoever. While this place is a little pricey, if you're looking for somewhere special to celebrate, this is it!
I've eaten here twice and haven't gotten sick. Waiter offered GF bread which is a Udi's hamburger bun and didn't charge me for it. They went out of their way to make sure the food was right!
this place is really bad. the reason is they will put things on the gf menu that are not. the shrimp with bacon are deep fried in shared oil. they won't tell you this anywhere on the menu either. there is no "shared oil" disclaimer. gf fries in a supposedly dedicated frier consistently arrive with onion ring bits in it. if you are serious about gluten avoid this place, they will smile and lie while poisoning you. I had a manager argue with me about a menu item that corp verified I was correct.he was going to poison me.
I'm gluten free and came here because 1) the have a nice GF menu and 2) it was right next door to my hotel. Food was great! They only thing I wasn't totally thrilled about was the service. I sat at a table in the bar and it took a good 5-7 minutes for someone to come greet me and ask me what I wanted to drink. Service was very slow, it took my food a long time to come out. Once I was one I sat there another 10 minutes before I got my check. Again, the food is really good, just make sure you have plenty of time.
I've been here a few times (when I'm in town for work). Always enjoy Saltgrass. Great steaks! They do have a separate GF menu. And my waiter said they take allergies & celiac very seriously. Manager introduced himself & assured me they would take good care in the kitchen.
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