Saltgrass Steak House

My review is solely based off of the food available. The ridiculous weight time (45min became 2hr), no one answered the phone to make reservations, rude hostess, website didn’t support reservations, then told we need reservations…none of that is reflected in rating.

They do have a GF menu and it has plenty of selections. Our server, Gino, was knowledgeable and on it. Honestly, between Gino and the dinner, we quickly forgave the wait. I had the Range Rattlers appetizer, 12oz Ribeye, broccoli, and mashed potatoes. All delicious! I was not glutened. Bonus: Good drinks and nice wine selection.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for soy-free
• Good for takeout
• Good with other allergies
• Offers outdoor seating
• Paleo friendly
• Reservations recommended

Gr8 food. Nice staff. Fast.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They did a great job; very conscientious

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We tried this place on a whim and it did not disappoint. We got the potato soup, house salad with no croutons, 12 oz pat’s ribeye w/ mashed potatoes, and grilled shrimp. We explained to the waiter that I was gluten free and he did an excellent job of informing us what was gluten free and what I could alter. Another review said the soup was GF so we got a bowl and it was delicious. The steaks are all gluten free. The salad w/ no croutons was GF. My husband who is not GF ordered the shrimp and enjoyed his food. I’m not sure if it was GF or not. That also came with rice which I’m sure wasn’t GF. Overall it was a great experience. The food was amazing. Even our two year old ate the sliders w/ no bun and devoured the French fries. I’d definitely recommend as a GF option.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Spoke to a manager on the phone who they do their best (separate color-coded utensils, cleaning the grill, and using a designated area of the grill for GF) to avoid cc. Menu is limited (and due to Covid, three or four meals were not available on the menu), but enough variety to choose from. They use Udi’s buns (not the best out there) for burgers, but it’s better than nothing. The “traditional” burger was very good (I’m not typically a burger person, but it was delicious) and I got steamed broccoli on the side (shared fryer, so fries weren’t an option). No issues whatsoever afterward (sensitive celiac). Great stop along the Riverwalk!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have a gluten free menu. I had a delicious steak with garlic mashed potatoes and a Caesar salad w/o croutons and did not get sick. I think this place is a chain in Texas but the food was really really good and they were good about gluten free.

Celiac friendly?

Yes

Good understanding of coeliac (we brits spell it differently) had the salmon on one visit and a steak on the next. Both delicious.

Celiac friendly?

Yes

Separate menu that I had to ask for which had a few things to offer.

Celiac friendly?

Yes

Upon arrival, I asked about a gf menu and talked about cross contamination. The manager was very helpful and said that they did all they could to make it safe for individuals with celiac. The food was delicious and didn’t have any issues. In fact, we went back the second day while we were in the area. Same good experience, different waitress...very knowledgeable.

Celiac friendly?

Yes

Server was very busy... so busy he set down a plate of bread before I could get a word in. Told him I had Celiac Disease and he looked at me like I had a third eye. After a few words, I got a Gluten FRIENDLY menu. Can't guarantee no CC but food was EXCELLENT. I got the cross-cut streak, loaded with grilled mushrooms and garlic mashed potoates. Our appetizer was the Range Rattlers and it was spicy but DELICIOUS! Definitely enjoyed this place (besides the over-busy waiter).

Celiac friendly?

Yes

Good menu and our waiter was knowledgeable about my requests. Steak was amazing.

Celiac friendly?

Yes

Food was very bland and terrible. We ordered the ribs and shrimp. Shrimp was amazing. The ribs were terrible. They came plain. No seasoning, no bbq sauce. NOTHING. The waiter said that’s how they come when you order gluten free. They did give us a hamburger bun and butter instead of the regular roll they serve to customers.

The manager came to our table to answer our questions. Their BBQ sauce is gluten free and they have a delicious gluten free roll as well. Rather slow service but delicious food. I have celiac so my “allergy” is severe.

Celiac friendly?

Yes

We had a fantastic experience here. All of my family members have multiple allergies and we were treated very well. Clint the manager came to our table and was very knowledgeable about what would work for us and gave us good guidance. Our server,Madison was an absolute joy! She bought olive oil out for my son's so they could dip their GF bread in something as they both have dairy allergies. I had the ribs and loved them

Great menu options and friendly staff.

Celiac friendly?

Yes

This restaurant was very accommodating! Offered gluten free bread as appetizer (udi's bun) and has a full gluten free menu. Manager came out also to double check. They made sure everything was correct also. Great food!!!

Celiac friendly?

Yes

Celiac friendly?

Yes

Very inviting. Good understanding of GF. Manager, Keith, came and talked me. Assured me they take GF very seriously. Filet was excellent.

incredible gluten free dining experience! when I told my waiter donnie about my gluten allergy he immediately relayed the information to the manager keith, both were very knowledgeable and made my dining experience superb!

Celiac friendly?

Yes

Gf menu. Waiter put croutons on my salad and then RAN to get me a new salad. Lots of options.

Celiac friendly?

Yes

Disappointing, the ribs where GF but didn't taste that much. The steaks though where really tasty. The service wasn't that good.

The manager came how to ask if I had Celiac, so they could then guide me through everything. She even had a fresh batch of veg made because their regular veg uses a margarine blend that has a binder!! They have a robust GF menu. Definitely recommend. Service was a bit slow, but I'm so happy they cared I was safe. :)

Celiac friendly?

Yes

Gluten free menu was pretty easy to navigate. Food was wonderful. Server was knowledgeable. The most important part... I didn't get sick. It was a success and I would definitely go back.

Celiac friendly?

Yes

Can I do a negative star rating? What a disappointment. I took my daughter in law and her friends - all military - here based on the great comments and regret it. The service was poor ( water 25 minutes for my drink which was bottled water, and when I received it it was sparkling not flat. When I was finally able to flag down my waiter and advised him, I wanted another 15 minutes...them was told I needed to wait for him to do other things first. My GF steak salad had no dressing. Server, kitchen and management totally clueless about GF meals. My daughter never received half her meal. He lost our credit card and insulted one of my party. Boo. Management was apologetic but took 15 minutes to come. And the server tried to argue with her! There are many lovely restaurants on the riverwalk. Don't go here.

Celiac friendly?

No

waiter immediately brought out manager, they checked on what I could eat. no, fries here are not gf, but tasty sweet potato was. excellent service

The wait staff and managers answered all my questions regarding their gluten free menu. Regretfully, not all items shown on the menu (French fries) are not gluten free (not a dedicated fryer, shared with all fried items). However, the manager assured me and my daughter (both with Celiac) that the steak kabobs and garlic mash potatoes were GF (the manager had the chef clean the grill prior to preparing the steaks). Our food was very good and the other members of our family raved about their food. This was our first trip to Saltgrass, and San Antonio plus our first trip since being diagnosed with Celiac. We will be visiting again in the future because of our experience.

Celiac friendly?

Yes

Great staff. Very knowledgeable. Pretty big menu to choose from and when I said I had celiac the manager came out and talked to me. They cleaned the grill for me before cooking my food. Awesome dinner!

I was excited about their having a gluten-free menu but not everything on that menu is actually safe to eat. The server and manager took seriously my needs based on my having Celiac disease and they returned after taking my order to inform me that the potato soup and green beans (really?) were not safe for me to eat. Salmon was dry and they had a hard to getting my friend's steak cooked properly. They took a LONG time to bring out the food! Only ice cream for dessert.

Celiac friendly?

Yes

nice staff. no way I'd eat here. no dedicated equipment. they just rasp the grill. eeeek!

Celiac friendly?

No

Went to dinner with family while on a trip. Manger came out and explained not only what I could eat but also how they would prepare the food to ensure I did not get glutened. Was great to know that he was going to prepare it on a separate grill. Said they plan to have a GF menu in near future. Only one down-side...no GF dessert...but not a deal breaker. Would go again in a minute.

Celiac friendly?

Yes

My husband and I both ordered Maudeen's Center Cut Filet and it was divine. Best steak I've had in ages! The chef came to the table to let me know what I could safely order and he told me that they're working on a gluten-free menu, but it's not ready yet. (As of December 1, 2012) I was treated very well there by the staff and chef, even though it was a busy Saturday night. They were very considerate and accommodating of my needs. The chef seemed to understand about cross-contamination and let me know that he would fix my food on a separate grill. Next time I'm in San Antonio visiting the Riverwalk, I'd love to go back and have dinner here again! www.saltgrass.com

Fool me twice, shame on me.

We had 2 bad experiences here, about 8 months apart

August '21 Server was dismissive of my communication that I'm gluten free and was very condescending. (Should note that my husband and I have been servers for many years ourselves & are very gracious when interacting at food service establishments) I ordered rattlesnake tails off of the gluten free menu and they came out deep fried! I specifically reminded him GF when ordering, as well. When I told the server that I clearly will get sick if I eat this, he was VERY snippy and asked if I just wanted the manager to walk me through every single item on the menu. I never did see the manager. About 10 minutes after he insisted that it was fine and was so rude to me, he returned with a new plate, where they were grilled. He did not collect the contaminated plate from us and we had to ask someone else to clear it. Salad came out with croutons, I never got my soup. Margarita did not arrive until the bill did. Chalked it up to one terrible server.

April '22 The gluten free menu was gone & no one was knowledgeable about gluten. I ordered what I usually would - grilled salmon with green beans & salad. I learned afterward that the green bean recipe has changed and they are NO longer gluten free, and I was assured that they were. My salmon came out totally bare and overdone. (Not even salt!) Clearly the move of an undertrained cook who is being extra cautious - which I appreciate to a point, but it does not make me feel safe.

Spoke to management who was apologetic but did not offer to fix it or seem to have any knowledge of menu items either. We left without eating.

I will never return to this Saltgrass again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Literally the best steak I have ever had in my life! And I got a gf roll to boot!

Very knowledgeable staff

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No gluten free menu but server knowledgeable and helpful. They offer a good gluten free bun that was very tasty.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout

What a delightful find! Our waiter brought us gf buns in place of the regular bread ( served with honey butter). I had Gulf Coast steak with grilled shrimp, baked potato and salad with ranch. Delicious!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner

Gluten Free menu. Great food

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner