The staff was very attentive . They have a dedicated grill and the pancakes were very tasty!
My boy got really sick after eating here. It was super busy with multiple Christmas parties and even though we spoke to manager and all about avoiding cross contamination my son got stomache ache soon after. I would not recommend coming here if you are highly allergic. Also FYI their pancakes even though can be gluten free are not dairy free because Mix has dairy in it.
My gluten-loving friend swears that their GF pancakes are better than normal ones! Staff is trained for celiac/allergies. I recommend the banana pancakes, the apple waffle, and the potatoes - but not at the same time, because they give you huge portions.
Excellent breakfast options. Family/owners are celiac. They do have regular wheat items but all GF are cooked separately. They know how to avoid cross-contamination. Our first time was Bearkats with our local Celiac Awareness Group so that should tell you something. Again food is always very good. Limited hours open though.
Great place for breakfast or lunch! Yummy pancakes and crepes. Love the blueberry pancakes. Staff is knowledgable and accommodating.
Not safe for those with a serious gluten allergy or sensitivity. We walked in and walked right back out after inquiring about their cross contamination. Menu says on it shared kitchen and shared cooking surface. Asked the waitress if they could cook on a clean, separate surface and was told no they cook all the pancakes together on the same pan.
I called ahead to ask about a GF menu. Hostess said they have GF pancakes. I decided to meet family here for breakfast. While ordering I asked about pancakes and server was unaware of procedures for prep, only aware that they do offer GF pancakes. I also asked about their egg dishes and if any of these could be prepared GF. Her response - “we don’t put milk in any of our egg dishes.” I then decided to just have coffee. GF pancakes might be fine for someone without Celiac, but as a Celiac I would not eat food from this restaurant.
Really good pancakes. Didn't get sick. Staff was knowledgable.
Used to love this place! Have eaten here so many times, but today may have been my last. I went to the Wells Fargo championship after here and that was a huge mistake because I was SO sick and absolutely humiliated in front of so many people. Projectile vomit all over myself. Ruined the day for me and my hubby. BE CAREFUL eating here.
Staff was knowledgeable and knew exactly what was made in a separate fryer from gluten- good place for a celiac!
This place was wonderful! I was diagnosed with Celiac 5 years ago and haven't had a decent pancake until now! It was delicious and the service was fantastic! They knew all about Celiac and knew how to make sure that everything came out just right!
We were very nervous about eating here as there was only 1 review. We called ahead and were informed that the staff would clean the griddle before cooking any GF food. The waitress was not very knowledgeable but promised to be careful. The side of bacon needed to be sent back b/c she forgot to indicate it needed to be cooked separately. Overall the food was fine and my daughter did not get sick, which is the most important aspect of eating out for her.
I have eaten at two Original Pancake House locations in the Twin Cities. I like how many options they have for GF - not just a couple of menu options I didn’t feel like I had to miss out on anything when ordering. They definitely have trained their staff on food allergies and have defined procedures in place. Gluten free meals come on a different colored/rimmed plate and when they serve it to you, they verify “gluten free pancakes” or whatever you ordered. I had great meals both times and had no reaction afterward. I will go again.
Had a great experience here with my 4yo daughter who has Celiacs. The staff answered all my questions and I felt confident eating here. Also best gluten free pancakes I have tried yet.
Staff was TERRIBLE. Completely lied to me and continued to screw up my order. Gave me extra food after messing my order up, and then expected us to pay for their mistakes. Menu for gluten free sucks as well, but surprisingly the food was decent so if you’re lookin for bad service and mediocre food, this is the place.
Awesome breakfast. Really hard to find a safe breakfast place but this is it. All GF orders come out on a special plate. All GF orders are made in separate prep area and grill. Blueberry pancakes are great. Will be a regular here.
Went here while visiting California, after looking at many different places to eat I found The Original Pancake House and it seemed the best for celiac. I had the gluten free chocolate chip pancake and it was very well made and I could not tell if it was gluten free or not. The staff were all very kind and accommodating, they listened carefully and understood the precautions needed for celiac. I would recommend this restaurant but as always make sure to let the staff know if you have an allergy as they take it seriously. I didn't not feel ill afterwards.
If you are Celiac, this is not a safe location to eat at. All cooking is done in the same equipment as the gluten items. No separate space or dedicated waffle iron. Yes they have a gluten free menu but that's because they have ingredients that are gluten free but that's all. Major risk of cross contamination and getting sick.
I had high expectations reading the reviews before coming here but was very disappointed. I explained to the waitress that I have celiac disease and they need to use new pans and utensils etc. I ordered eggs, sausage links and hash browns and confirmed with her they were all gluten free. It came out on a normal white plate (pretty sure their GF food comes out on colored plates). I was hesitant but starving so I ate it nonetheless (obviously should’ve followed my gut and been more careful). My receipt did not have an allergy alert or anything so I know she didn’t tell the kitchen. Well I definitely got glutened as I’ve been in the bathroom since. Very disappointed with the service. I will be calling tomorrow when they open back up to let their manager know and hope this doesn’t happen again. Also they don’t have a separate GF menu so it is very confusing to know what is GF and what isn’t, the only thing labeled as available as GF is their pancakes, waffles, and crepes and not the naturally GF things like eggs, potatoes etc. I really hope they get a separate GF menu to make it more clear for those of us with celiac disease and uncertain about their menu.
Have “gluten friendly” pancakes that are the fluffiest encountered. They have only one kitchen so cross-contamination risks.
One star: No GF pancakes or crepes like other locations. Good breakfast food, just no GF specialties.
6:30 am - 2 pm
6:30 am - 2 pm
6:30 am - 2 pm
6:30 am - 2 pm
6:30 am - 2 pm
7 am - 3 pm
7 am - 3 pm
Many Original Pancake House locations offer gluten free pancakes. Please speak to your server about taking the proper precautions to prevent cross contamination, if necessary.