The person behind the counter seemed a bit unsure in dealing with gluten free requests, but then she also couldn't tell me what white wine they had, so she must have been new. Be sure to look at the "gluten conscious" menu to know your options before you order. That said, the chips are made in a dedicated fryer, and the queso and GF tacos we picked were great.
— Somewhat
— Some
— Good
My stomach is in shambles. And the food was so mid, on top of the cashier being rude. I don’t think he marked my stuff GF as an allergy. The Democrat taco was okay but the bacon,egg and cheese one was awful. I couldn’t eat it.
— Not at all
— Separate gluten-free menu
— Poor
Love Torchy’s. Have eaten in Texas and now Raleigh. Very helpful in selecting tacos that are safe and most are as long as you get corn tortillas. The green chili Queso is great too!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Due to the hand crafted nature of our food, variations in our supplier ingredients, and our use of shared cooking and preparation areas, we cannot ensure that our food is free from any allergens. We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.
Just tried this for the first time and LOVED it. They have a gluten conscious menu and the staff were very knowledgeable about how to avoid cross contamination. I got two tacos and chips and guac- they have separate fryer for chips, praise! I'll definitely be back.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
Was recommended to us. GF options marked on menu. Server knew about gluten. Very good food and reasonable prices. I only had tacos but several varieties are listed as GF.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Summary -
Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.
Story -
When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.
When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.
We tried to pay but the manager comped our meal. Very nice!
There is a bar and specialty cocktails but we didn’t try any.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I told the server I had celiac disease, explicitly asked her to indicate that I was GF on my ticket, and she did not. She also told me the chips are cooked in the same fryer as everything else, so I did not have any. Anyway, I ordered the airstream salad with the grilled chicken and have been sick all day :(
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Tasty tacos on corn tortillas, no GF info on menu and only 1 fryer.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
The person who took my order was very knowledgeable about the menu and which items contained gluten and were safe. Food was absolutely delicious!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
This location is great. Plenty of seating and the food is always good. Unfortunately they don’t have a dedicated fryer so bring your own chips so you can enjoy some of the best Queso in the Austin area.
— Somewhat
— Some
— Excellent