I had heard good things about Torchy's from GF friends, but the Cashier was not at all informed on GF. She assured me that the kitchen was well informed and could wipe things down, use separate utensils, etc. But they brought me a taco with fried tortilla strips on it, even after we had talked about the fact that their chips are not gluten free like they claim, since there's a shared fryer. I didn't eat it, to be safe. Definitely wouldn't recommend
The tacos are really great but stay away from the chips! They told me the chips and queso would be fine but I definitely got glutened from them. I regularly eat Torchy’s when I visit family in Austin with no problems, I think this one needs a bit more knowledge on gluten. I’ve had the tacos at this location before without problems as well so just don’t eat the chips and let them know you have an allergy and you should be okay!
Delicious! They have a “gluten conscious” menu online and will note that the order needs to be gluten free if you ask when ordering. I got the chicken fajita and fresh avocado tacos, and both were great if a little spicy (I have a low spice tolerance). The manager stopped by our table while we were eating and brought us free chips and queso when we said it was our first time there. He explained that they have a dedicated fryer for the chips and even brought out a bag of the cheese they use so I could confirm it was gluten free. Overall, it was a great experience!
I went even after reading the previous review. We informed the staff when taking our order that I could not have gluten as it will make me sick. I was I formed that they would mark my food with a note so there was no cross contamination. Before we left, I was starting to have reactions to the food and it’s the only thing I have ate today. Will not be going back.