The menu indicates which dishes are gf, which is nice. Servers were friendly and thoughtful, though did not seem particularly knowledgeable about celiac specifically. The fried grits were delicious and a great vegetarian option. The sweet potato fries were way too thick wedges and hard/uncooked in the middle, so I’d pass on those next time. Overall, fun atmosphere. Beware the cost, though. We paid almost $80 for 2 entrees & 2 cocktails.
I had called ahead to ask about how they handle gluten-free orders, and it all sounded great. They sterilize equipment, have a special cutting board and a special area on the grill. But when I got there, they told me the GF bread was made in the same bake house as the regular bread, and that it wouldn’t be safe for people with celiac. At least the soda was gluten free...
I am visiting Ann Arbor for one night and was so excited to try this place. Ordered the gluten free Rueben. Based on other reviews and speaking with the manager, who said they will clean an area and toast the bread separately, I felt safe eating here. However, my one non-gluten-free friend got his food way before the two gluten free orders. They came out and apologized and said something got messed up with our orders. That should have been a clue. About 40 minutes later the gluten-free sandwiches came out. I will say it was very good. They did forget both pickles but whatever- I was happy to be eating a gluten free sandwich on amazing tasting bread. 3 am now and I am up with major stomach cramping and pain. So disappointing. If you are sensitive, I wouldn’t chance it. I wish I wouldn’t have. Not celiac safe.
After reading the reviews we decided to try Zingerman’s out. The manager came out with an iPad to help read us all the ingredients and figure out what was safe. It was not a busy night. I thought “so far, so good.” When they brought out our meals, they had gluten sandwiches on the same tray as GF (in baskets with baskets touching). That should have been my first warning. My mom ordered a GF Rueben and sent it back because it was cold (supposed to be hot). 2nd time it came back it was still cold; cheese wasn’t even melted. Within five minutes of finishing my meal I ran upstairs to the restroom (yes, the restroom is up a flight of stairs) and proceeded to heave up my dinner. I haven’t thrown up in a restaurant before and I never want to have that experience again. The gluten free bread tasted okay but completely crumbled apart to the point that I couldn’t even hold my sandwich to eat after one bite. My sandwich was extremely expensive and lacked flavor. The bread fell apart. And I got glutened.
They were so good with GF. A manager comes out when you tell them it's an allergy and explains that they clean the grill and have the employees change their gloves. I got a grilled corned beef sandwich on GF bread with lettuce, tomato, and Russian dressing. It was absolutely delicious. All of their gelatos are GF and I had the peanut butter gelato which was the best gelato I've ever had. An all around fantastic place!
I am a celiac and read reviews on here prior to coming. All of the reviews are true, when I ordered the manager came out to discuss with me and I felt totally safe. The sandwich was delicious, but I read that it was the best gluten free bread that someone had ever tasted which was definitely not true. Like it was good but not awesome. I had the Cuban conundrum, and I ate rice pudding as well, which was also excellent and they also have several gluten free desert options. The items baked in their own kitchen are cross contaminated but they have gf baked goods from another bakery in Ann Arbor, Tasty, which were excellent. The hot chocolate combinations which are very unusual are also gluten free, along with several of the gelatos. Overall a great experience but very very expensive ($53 for three sandwiches and rice pudding and then around $23 on two small hot chocolates (and by small I mean under 4 oz for one and under 8 oz for the other), 2 medium size gf cookies, an eclair and two prepackaged cookies. So it was kind of absurdly expensive
Top notch in dealing with food allergies! I let them know that I couldn't have gluten and the manager checked over my order and explained how they handle special ordered food. My sandwich was amazing! I got the Detroit BBQ chicken sandwich. It also passed the Nima sensor test. No gluten found.
I've had a several sandwiches from Zingerman's and never gotten sick. When you indicate a gluten 'allergy', the manager comes out front and goes over the protocols. They are pretty solid, and everyone is very knowledgeable about cross-contamination issues. Main drawback is the price, which varies from outrageous to insane. Gluten free bread is $3 extra, but it's superior in taste and texture.
Awesome place! I get nervous ordering gf at a busy place due to cross contamination. They took my order wrote it down on a clipboard to take it to the back and explained the process. Sterilized utensils and a cutting board for gf that follows it down the line. I have celiac and it was completely safe and probably the most amazing sandwich I've ate!! I had Tarb's tenacious tenure.
Got a chicken 84- bennie something... Got a large sandwich and split it with my hubby. They gave us two pickles which was so nice. Also got the rice pudding and tried almost every flavor of soda. Everything was so yummy! The gluten free bread was yummy and hubby are and he is not GF. Appeared to be concerned about cross contamination. Sending out a special guy with a clipboard to take my order and a covering over my rice pudding when served.
I didn't get sick from eating there, but the food was over priced & didn't taste very good. Won't be going back, unless it's someone else paying! ...Also the celiac friendly menu is quite limited. The "gluten free" brownie desert is cross contaminated. It's nice they warn you... But don't go there expecting to be able to satisfy your sweet tooth.
Grab a Zingerman's House Cocoa where they feature Scharffen Berger cocoa powder and topped with your choice of whipped cream or a marshmallow. We also love the Spanish Drinking Chocolat, which is a demitasse of super thick dark chocolate from Enric Rovira in Barcelona that demands the use of a spoon! Other flavors include: Chocolat Moderne Mayan Eyes, Mindo Hot Cocoa and Mexican Hot Chocolate.
Very accommodating to us----my son has celiac. Manager came over to ensure all ingredients were GF and assured us they change gloves, use fresh cutting board, and wipe down grill if sandwich is being grilled. Great GF bread. They take allergies seriously...and we're very aware. Gold star service...very impressed.