Top notch in dealing with food allergies! I let them know that I couldn't have gluten and the manager checked over my order and explained how they handle special ordered food. My sandwich was amazing! I got the Detroit BBQ chicken sandwich. It also passed the Nima sensor test. No gluten found.
I've had a several sandwiches from Zingerman's and never gotten sick. When you indicate a gluten 'allergy', the manager comes out front and goes over the protocols. They are pretty solid, and everyone is very knowledgeable about cross-contamination issues. Main drawback is the price, which varies from outrageous to insane. Gluten free bread is $3 extra, but it's superior in taste and texture.
The gluten free bread is the best gf bread I have EVER tasted. Totally worth the expensive price. They'll ask you if its an allergy or preference.
Vey careful with cross contamination. Little pricey but food is pricey
Awesome place! I get nervous ordering gf at a busy place due to cross contamination. They took my order wrote it down on a clipboard to take it to the back and explained the process. Sterilized utensils and a cutting board for gf that follows it down the line. I have celiac and it was completely safe and probably the most amazing sandwich I've ate!! I had Tarb's tenacious tenure.
Delicious GF peanut butter and chocolate chip cookies!
Got a chicken 84- bennie something... Got a large sandwich and split it with my hubby. They gave us two pickles which was so nice. Also got the rice pudding and tried almost every flavor of soda. Everything was so yummy! The gluten free bread was yummy and hubby are and he is not GF. Appeared to be concerned about cross contamination. Sending out a special guy with a clipboard to take my order and a covering over my rice pudding when served.
Gluten free bread for my sandwich was delicious. Tasted like fresh gluten-free bread made at home. I loved that the person who made my sandwich came out to tell me he would clean all the surfaces and utensils.
Variety and knowledge of celiac was great. Very cool environment. A great stop while on our road trip. It is a bit pricey though.
I didn't get sick from eating there, but the food was over priced & didn't taste very good. Won't be going back, unless it's someone else paying! ...Also the celiac friendly menu is quite limited. The "gluten free" brownie desert is cross contaminated. It's nice they warn you... But don't go there expecting to be able to satisfy your sweet tooth.
They were knowledgable!! The manager came over.
Grab a Zingerman's House Cocoa where they feature Scharffen Berger cocoa powder and topped with your choice of whipped cream or a marshmallow. We also love the Spanish Drinking Chocolat, which is a demitasse of super thick dark chocolate from Enric Rovira in Barcelona that demands the use of a spoon! Other flavors include: Chocolat Moderne Mayan Eyes, Mindo Hot Cocoa and Mexican Hot Chocolate.
Very accommodating to us----my son has celiac. Manager came over to ensure all ingredients were GF and assured us they change gloves, use fresh cutting board, and wipe down grill if sandwich is being grilled. Great GF bread. They take allergies seriously...and we're very aware. Gold star service...very impressed.
The guy making my sandwich talked to me and told me what they would do to prevent cross contamination. They did not have everything on the menu (pesto, American cheese), but my sandwich was great! Some of the goods they sell in the store are gf too.