Waitress said she understood all precautions, and staff would take absolute care with my food. Started getting sick shortly after eating 3/4 of the meal. Would not recommend if you have celiac.
— Not at all
— Separate gluten-free menu
— Most/All
— Good
I love this place! Have eaten here often for three years and never had a problem with gluten contamination. I’m celiac and cannot touch or ingest gluten and never had an issue. Just make sure you tell server if you’re highly sensitive.
— Very
— Some
— Excellent
Was delicious but unfortunately got glutened. I am pretty sensitive to cross contamination. I did inform them that I have celiac disease. I got the chicken salad sandwich on a gluten free bun and sugar snap peas.
— Not at all
— Some
— Good
Waitress was very helpful, she asked the kitchen to cook my mushrooms in olive oil so so I wouldn't get sick from the oil they typically use which I don't do well with. The gluten free bun was so good I had to double check that it was gluten free, I was still skeptical but I never got sick!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Delicious food, had a burger on a gluten free bun. Very happy with my experience
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
I have celiac and have had no problems here! The wait staff is always super helpful, and if they aren’t sure about something they will go check with the kitchen or managers. They are always super accommodating and I have had great experiences here over the past few years!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very knowledgeable staff! My food was delicious.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Ingestion of gluten containing foods causes my esophagus to develop a variety of strictures. The development of these bands then interfere with my swallowing of even my own saliva.
— Separate gluten-free menu
— Most/All
Excellent gluten free menu! Waitress was very friendly and knowledgeable about celiacs!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They have a GF menu, got a salad, big portion, no reaction.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Good gluten free menu. Very tasty burger with really nice gf bun.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Great food and service alway. Eat there ofren
— Separate gluten-free menu
The GF choices were excellent. The food tasted great. No reaction!!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Gluten free bread/buns, gf menu, server was familiar with what we needed/could eat, salmon BLT was delicious!
— Separate gluten-free menu
— Some
— Excellent
They brought out GF BREAD with my husband's bread, on a separate plate with my own butter!! It was a warmed GF bun that tasted very Hawaiian roll-esque. It was sooo good! I loved the chicken club sandwich and the 2nd GF was as good as the 1st.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Delicious! Waiter already knew everything about gluten/cross contamination; kitchen staff was trained and had their GF methods perfected, so you are SAFE here if you have Celiac! The manager even came by to let us know how thorough they are with allergies. Highly recommend!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Server was very knowledgeable. When we asked about gluten-free options, she immediately asked if cross-contamination was an issue. My wife has celiac so we told her yes. She went through the options and was very thorough. The good was very good and there were no effects later. Definitely recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Staff very knowledgeable. I felt very comfortable with ordering. I had the chicken sandwich with coleslaw. Very good. Bun was great! No reaction. Fantastic service. Highly recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
My daughter has been glutened here twice at the Lenoir City location. Server seemed knowledgeable and said her ticket was flagged, but she was immediately sick.
— Not at all
— Separate gluten-free menu
— Some
— Average
Great place! We always enjoy eating at Aubrey’s and have not had any issues.
— Very
— Separate gluten-free menu
— Some
— Excellent
I had a great experience today. Had a smash burger and loaded potato. The gf bun was great. They even brought me one to start all toasted up with honey butter to start. Server was knowledgeable and so kind. What a great restaurant!
— Very
— Separate gluten-free menu
— Some
— Excellent
There is zero SAFE handling of gluten allergies or celiac disease. The management also has no awareness of what gluten is or even if it is in the chili (which it isn’t). My best friend (gf as well as am I) has been working for the company for a short while. This location isn’t safe for those who are extremely sensitive to gluten or those who can not tolerate any exposure. I had quit eating at Aubrey’s two years ago because of feeling sick after having food that came from their gluten sensitive menu. Now I understand why. Just sharing knowledge my gf buddies! Also, if you’re ordering burgers, they use the same toppings used for assembling all burgers. Hence, massive cross contamination happening with no regard.
— Not at all
— Separate gluten-free menu
Served my salad with croutons! They remade the salad and I order the grilled tuna sandwich. Everything was good and I did not get sick but I probably won’t be back. It shows they don’t train their serves to be more cautious with their GF customers.
— Somewhat
— Separate gluten-free menu
— Some
— Good
— Gluten-free items are marked on the main menu
I eat GF at Aubreys on a regular basis and have never had an issue. They have a GF menu. I always order grilled chicken tenders (with honey mustard sauce for dipping) and a loaded baked potato from the Kids section of the GF menu. Very good and filling. Be sure to tell your server that you are GF and ask them to write it on your ticket.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Very large gluten free menu. No reactions. Fresh ingredients. Highly recommend!
— Separate gluten-free menu
— Most/All
— Excellent
Honestly, this place is hit or miss. The Greeneville location is awful and I always get sick or a rash from this place from contamination or the haphazard use of butter. JC location depends. I recently tried to order and the person on the phone wouldn’t go ask the kitchen questions so I had to cancel my order to prevent from my whole family getting sick. They do not cater to dairy free and what is gf and df is extremely limited. Unless you want to order the same thing over and over again, it isn’t great. The gf buns are the best I’ve ever had and the chicken salad is good. If you’re lucky, you’ll get a good waitress. Other times, you may just get sick from gluten or dairy.
— Somewhat
— Separate gluten-free menu
— Some
— Good
I felt very safe with my daughter that has celiac disease.
— Very
— Separate gluten-free menu
— Some
— Excellent
Great service. Lots of gluten free options. Didn't get sick and food was amazing ❤
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Great food! Bread and butter before the meal. My son and I are both celiac…we had the grilled chicken tenders and grilled catfish. Gluten free brownie and ice cream for dessert. No reactions.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
My friends got sandwiches from the Bojangles next door, but all they had for me was cole slaw and pimento cheese, so I was excited to get a pimento cheese burger on a gf bun. I clicked the button on their site to order online (through Chownow) and ordered a burger specifically from the gluten-free section.
When I was handed the burger, I double-checked it was gluten-free, and they seemed surprised and said “no.” They said the only non-gf thing was the bun so they could just put it in a new bun, so I had to explain I had celiac and needed a new burger.
Probably avoid ordering online and try to speak to someone who knows what they’re talking about.
— Not at all
— Separate gluten-free menu
Gluten free menu is awesome!! Best gf buns!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
This place was great. It had its own Gluten free menu and lots of options. I ordered a burger, Caesar salad and mashed potatoes. No reactions. They gave me a Mayo packet and a cup of ketchup so I could put it on myself.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I got a gluten free menu and they had good options. When I ordered my server even asked if it was a preference or allergy, that made me feel really safe.
— Very
— Separate gluten-free menu
— Some
— Excellent
Awesome food and great gluten free menu. They will bring you gluten free bread as well.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Ribs were great! Staff asked the right questions and offered options that made it clear they were aware of allergy concerns
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
Excellent service and accommodations for celiac and other food sensitivities. Just make sure to tell your server if you are celiac. They baked sweet potato fries for me so there would be no cross contamination. I’ve never been offered that anywhere else. I am a regular at Aubrey’s.
— Very
— Most/All
— Excellent
Delicious food, many choices, felt safe.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Dedicated GF menu! GF menu also takes into account cross s contamination! Substituted the rice combo for a GF side as well! ❤
— Separate gluten-free menu
— Most/All
— Excellent
Food was excellent. Gluten free buns - lightly toasted - with the burgers. All food made in house. Gluten free menu with plenty of options. Will absolutely return here.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Nice gluten free menu, gluten free buns. Staff knowledgeable and careful. Food is delicious.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Good gluten free options. Food is tasty.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Waitress took special care to make sure my food/plate was safe from cross contamination. I ordered the BBQ chicken over rice with broccoli as my side. She caught that the rice was not gluten free, so immediately came back to the table to let me know, had the kitchen re-cook a new order with mashed potatoes instead of the rice. Everything was SO GOOD, and I had no reaction.
— Very
— Most/All
— Excellent
Got food from there twice during my visit in the area. GF buns were awesome. Separate GF menu. Everything was delicious.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
The waitress was amazing and aware. However, the kitchen staff gave her a salad once with croutons all over it and again with one crouton. I spoke with management who said they don’t normally have this problem and apologized briefly.
— Not very
— Separate gluten-free menu
— Some
— Good
They have a gluten free menu (ask when you enter or scroll to the bottom of their menu if ordering online).
Their buns are always amazing and I am so happy to be able to eat somewhere that takes being gf seriously. I’ve been told that they prepare the food separately from other orders if they’re made aware that you need it gf
(No dedicated fryer)
— Very
— Separate gluten-free menu
— Some
— Excellent
Gluten free buns for hamburgers are awesome. They will also use the same bread as a side if you ask.
Also the gluten free brownie is good and with vanilla ice cream is awesome
— Somewhat
— Separate gluten-free menu
— Not Much
— Excellent
I ordered the Patty Melt with a GF bun. It was t he best GF bun (spongy and stayed together, Rich's gf buns)I had on my trip to Tennesse. ( of course on my last day!) Fruit as my side had a cool twist. Overall great experience!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Not safe. Ate there a few weeks ago and I could tell the server wasn’t sure and I should have trusted my gut. I’ve regretted it ever since.
— Not at all
— Separate gluten-free menu
— Some
— Average
Ok food. Atmosphere is nice, kind of like O'Charley's. If you have any other allergies besides gkuten,gluten, ask for Dustin (manager). He will take the time to get you right.
— Somewhat
— Separate gluten-free menu
— Some
— Good