GF Cookies and Cream Ice Cream. Need I say more?
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My husband brought my daughters and I here tonight as a surprise after dinner, and I will be honest and say that I was hesitant to order anything at first. My husband asked the employee helping us if he would mind using a clean scoop for my oldest daughter’s ice cream (wheat allergy), and I was shocked when he told us that he would not only use a clean scoop, but would scoop from a new carton of ice cream as well. I told him I didn’t want to make him do extra work if the chance of cc was low, and he replied that it wasn’t extra work for him, and that this was about us and making sure we stayed safe and felt comfortable. I was shocked, in the best way. After watching the extra effort it took him, I can say that it certainly did take more work (and time, even as the line was building), but he didn’t bat an eye and was incredibly kind about everything. I thanked him profusely and made sure he knew how much I appreciated his efforts. Not only was it nice to feel safe while enjoying a treat, but it was especially nice to not feel like I’ve ruined someone’s night all because I asked about safety measures concerning gluten. 10/10 recommend Jeni’s - both the service and ice cream were superior!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Most of the flavors are gluten free! They were able to open up a new tub and scoop it fresh!
— Very
— Most/All
— Excellent
Excellent staff! Told them my daughter was celiac and they immediately went and got a new scoop, new container out the back, and changed gloves! Most of their options are GF including the cookies and cream!
— Very
— Most/All
— Excellent
Super accommodating, got me a fresh allergy scoop and fresh ice cream from the back. Delicious, and flavors you usually can’t get gluten free. I got birthday cake, gooey butter cake and cookies and cream. Would highly recommend for any celiac.
— Very
— Most/All
— Excellent
I love Jeni’s - their ice creams are so good, and they label everything for major allergens! This particular shop was so careful for me… they scooped my ice cream with clean scoops from new containers. I had to wait a few extra minutes but it was well worth it. (I loved the new tahini oat chocolate cookies flavor… hope I find it in a store near me!)
— Very
— Some
— Excellent
Awesome staff and procedures on keeping celiacs safe. Clean ingredients that make up REAL ice cream, not a seed oil sludge masked as Ice Cream.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not safe from cross contamination! The factory uses shared lines. Also the waffle vapor in the air can cause reactions. Safe if allergy is mild.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
After visiting 3 times, I have 3 very different experiences. Overall, I’d continue coming back, but I recommend being very clear with your needs and not feel pressured from the long line of people behind you. All the gluten free ice creams are labeled gluten free on the ice cream cases, not the board of daily flavors. They have awesome GF flavors - the Gooey Butter Cake has GF cake chunks in it!
1st Visit - I called ahead and was assured they take out untouched ice cream from the back if I asked for an allergy scoop. However when I went in, the line was a mile long and they were rushing. They did not get out fresh tubs, but they did get a clean scooper for me.
2nd Visit - They took out the 3 tubs of ice cream I asked for from the back when I asked for an allergy scoop. It took 20 minutes for the tubs to thaw enough to scoop from and they used a sanitized scoop. Felt very safe!
3rd Visit - They took out the tubs of ice cream, but one of the flavors was incorrect and had shortbread in it. Luckily the scoops were hardly touching, so I only ate the very edges of the other flavors and threw the rest out. Be sure you double check the flavors they scoop for you.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They were great. Pulled one from the back when I mentioned allergy.
— Very
— Most/All
— Excellent
Just went here and they were super amazing! They pulled out a brand new tub of each flavor I wanted with clean, new scoops to use for those as well. Absolutely no cross contamination and the workers were very friendly and accommodating. They have so many GF options and they’re all super good!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We took a scooter ride on our visit to Atlanta and ended up in the Krog market. After discovering Recess, which was amazing, my daughter wanted ice cream. Jeni's was right across and after a quick conversation with the staff, we felt really good about trying their ice cream. She loved it and had no issues.
— Somewhat
— Some
— Excellent
Many gluten free options! Great outdoor space to enjoy ice cream as well
— Very
— Most/All
— Excellent
I’ve been going here for years and never gotten sick. After official Celiacs diagnosis however I request an “allergy scoop” and specify for gluten allergy where they will get a fresh scoop for you from a new container and leave out the cone piece they usually add. Truly the best ice cream with many GF flavors, friendly and accommodating staff and great atmosphere.
— Very
— Most/All
— Excellent
Great experience! The whole team was great. When we told the lady that our daughter had celiac she immediately said she can do an “allergy scoop “ from the back and got a whole new container. Definitely took the time to make sure she was safe.
— Very
— Most/All
— Excellent
Lots of great flavors, and very accommodating about getting a fresh container from the back to scoop for me. Just ask for an allergy scoop! It was great. Haven’t gotten ice cream out in years.
— Very
— Most/All
— Excellent
So many GF options! Even some cake/cookie mix-ins are GF which are normally off limits. The server gladly went to the back and scooped from a fresh tub when requested. Highly recommend the gooey butter cake ice cream!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Informed the staff of my gluten allergy and they were great. Went over all of the GF options, opened a new container of ice cream and had a new scoop to avoid cross contamination. Changed gloves multiples times during the process. Was delicious and did not get sick!
— Very
— Most/All
— Excellent
Lot of gf flavors that aren’t usually gluten free! My favorites are the peanut butter with chocolate flecks, and the cookies and cream! Overpriced but honestly worth it it’s so good
— Somewhat
— Most/All
— Excellent
Love this place! So many options! I didn’t realize they put a waffle chip in the bowl with your ice cream. So just fyi….they were great and made it again. The guy who made it said he completely understood and that his mom has celiac. Ice cream was delicious!
— Very
— Most/All
— Excellent
Told them I had a "severe gluten allergy" and without me having to ask they got out a new tub from the back and a clean scoop. All of the flavours have top allergens listed on the labels in the window. Took a bit of extra time because of the extra precautions but overall was very pleased with how careful they were and it was very yummy!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They weren’t very educated, I said I was gluten free and the guy had put a waffle cone piece on my ice cream……… but over all really good ice cream!
— Not at all
— Excellent
I love this place. The staff has been really knowledgeable and friendly about my allergy. They will open brand new cartons of ice cream for me and change gloves. Also this is one of the few ice cream places that have gluten free cake mix ins! Such great and unique flavors
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Jeni’s was great! They have a wide selection of ice cream flavors and they identify which ones are gluten free on the labels. They have a small selection of dairy free ice creams and sorbets. They also note other allergens like nuts on the labels. We asked for an allergy scoop and they scooped ice cream out of an untouched ice cream container with a fresh scoop to ensure it was safe for my daughter with Celiac.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
All the flavors are labeled. And so many are gluten free. I mentioned an allergy and they scooped from the back. Between my daughter & I we tried Gooey Butter Cake, Salted Peanut Butter, Darkest Chocolate &. Lemon Blueberry. They were all delicious!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
located on the corner under some lofts this was a cutie little local find!! I checked the site first as I’d say a good majority of the ice cream is GF however only about 8-9 options are DF and the options that are both leaves you rather limited. All that to be said.. when I went in the only DF options out for a scoop were lemon something and a caramel cake option of sorts. I asked if there were any options both DF/GF and the nice gal walked me to the pints that were for sale and pulled out the banana pudding, chocolate truffle and there was another flavor but I didn’t choose it so I forgot lol. Anyway, the pints were $12 which was more dollars and ice cream than I really wanted but I was committed so I can now say that the chocolate truffle was delicious. It’s very fluffy and creamy and has a strong chocolate flavor that I’d say pretty well imitates a truffle. It is made with coconut cream so if you’re allergic obviously stay away.. or if you’re like me and not the biggest fan of coconut be warned that the “whisper of coconut” the packaging claims is less whisper more indoor voice level flavor. But all in all the texture mimicked ice cream well, if they had this flavor on the line for a scoop I’d definitely go back.
— Somewhat
— Most/All
— Good
We LOVE this place so much! The ice cream is delicious. You just tell the workers that you need to eat gluten free and that you need an allergy scoop from the back and they will go to the back and use a fresh scoop to get it from a fresh tub. In the display case, everything is clearly marked gf or not and they have dairy free options also. In the display case, their not gluten free waffle cone pieces can fall in the ice cream when they are scooping so it’s best to always get it from the back. Over half the flavors are gf and they even have cake and cookies in them which usually doesn’t come in gf ice cream. We have went here so many times without having a reaction. Amazing flavors. My favorites are gooey butter cake and the birthday which are both gluten free.
— Very
— Most/All
— Excellent
They have gluten free options and even went to the back to get a fresh scoop. Every flavor is labeled with allergens.
— Very
— Most/All
— Excellent
Phenomenal ice cream and plenty of selection for gluten free flavors.
— Very
— Most/All
— Excellent
Ask for an “Allergy Scoop” and they will get fresh ice cream from the back and use separate supplies. The flavors in the case are labeled which are gluten free. Make sure to say no waffle wedge. Delicious!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Almost all the flavors are gluten free. I asked if she could scoop from new tubs in the back with a new scooper and she had no problem doing that for me. I got a milk chocolate, dark chocolate, and coffee flavor and the coffee was my favorite.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
every flavor I tried was SUPER sweet, a little too much for my taste, but the creaminess was awesome and there were a TON of GF options. Staff is knowledgeable and got an allergy scoop from the back containers!
— Very
— Most/All
— Good
Not a lot of options for gluten free people. Nothing is labeled on their menu and all the labels by the ice cream itself were wrong. Of the flavors I could eat, it was pretty average. Creamier than most ice creams but nothing super exceptional. I got peanut butter and chocolate.
— Not at all
— Not Much/None
— Average
No problem getting what I wanted from back Server totally knowledgeable. Lots of flavors. Yummy. But no hot fudge
— Very
— Most/All
— Excellent
This is the perfect Ice Cream shop for gluten free folks! They have the gluten free ice creams labeled as so and if you tell them you have Celiac's Disease/sever gluten allergy - they will scoop from a fresh tub with a clean ice cream scoop. Yes there are some gluten containing flavors/cones, but it's so easy to eat here without fear of cross contact thanks to their awesome protocols and incredibly helpful staff! My whole family went here (6 of us) but only 2 of us needed the gluten free options and we all loved it!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Like the last review says, they have tons of gluten free flavors. Even ones that include gluten free cake pieces! Definitely recommend the birthday cake flavor. I said I had a gluten allergy and they said they would use a fresh scoop and container from the back before I even had to ask.
— Very
— Most/All
— Excellent
Gluten free options are clearly marked and they even have some cake flavors! Ice cream is delicious but you have to tell them not to put a waffle garnish in the bowl.
— Somewhat
— Most/All
— Excellent
Jeni’s is the BEST! They label for allergens and it’s truly some of the best ice cream I’ve had. Very unique flavors. You can also buy pints in certain grocery stores. Important to note: tell them that you have a gluten allergy so that that don’t but a waffle come piece in the ice cream.
I reccomend the gooey butter cake or birthday cake!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Came here on the e-ride app while vacationing in Carlsbad.
Super cute cosmic themed 🥰 ice cream 🍦 shop! Request a new scoop. The staff is super accommodating. All ice cream is labeled gf and or df! Lots of fun flavors to choose from.
They also have space dust - rice crisp topping that’s gf - definitely add it on!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This place is a chain that started in Ohio, it has lots of gf flavor options (even things that don’t seem like it, including gooey butter cake!) and good allergen procedures in place to avoid cross contamination. Staff knows what to do if you just tell them you have an allergy.
— Very
— Most/All
— Excellent
Most of their ice cream flavors are gluten free and they use separate scoopers to reduce cross-contamination. They don’t have gluten free cones, but the ice cream was delicious. They also have dairy free options.
— Very
— Some
— Excellent
this ice cream shop has flavors that are gluten-free, dairy-free, and gluten-free and dairy free. They knew about allergens. They used a separate spoon, wash their hands and washed the spoon. They say that those ice creams are allergen only and they keep separate scoops for them.
if you didn’t feel safe with any potential cross contamination, they also sell ice cream by the pint that you can take home.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Had many gluten free options and the staff was well educated. Did not get sick either!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They got an unopened container of ice cream in back for me. Used cleaned utensils. Clearly marked GF options.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Only had one flavor of GF/DF ice cream - which was whiskey & cayenne… not a great option for children and the staff was unfriendly
— Gluten-free items are marked on the main menu
— Not Much/None
Great ice cream! But warning: they place a piece of waffle cone on top. We had to ask them to make a new one for my celiac daughter. They happily did so.
— Some
— Excellent
Ice cream is clearly marked gluten free. Employee was so kind about double checking everything and gladly got a new ice cream scooper when I asked. I got the Gooey Butter Cake ice cream and I cannot believe it was gf! It was sooo good!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Half of the flavors here are gluten free. The server pulled fresh ice cream containers and used a clean scoop for my celiac son. Highly recommend.
— Gluten-free items are marked on the main menu
Lots of great options. They’ll give you an “allergy scoop” if you ask them. That just means they change their gloves, get a clean scoop and scoop from an unopened bin.
— Very
— Most/All
— Excellent
Second time going and the staff is very understanding. They have GF ice cream clearly marked. Not certified gluten free. They will grab ice cream from a new vat with a clean scoop. Ice cream is produced in a facility that also handle wheat but their website says that they do all they can to avoid cross-contamination.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent