Gluten-Free at Freebirds

The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They have a good variety of options and I can eat without getting sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.

I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for kids
• Good for takeout

Good experience, they all changed their gloves and had a sheet telling me what was safe and not safe! Would come back for sure.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great taste. Got take out online and given that I had put gluten allergy for the nachos - they called me to talk about the chips, although gluten free they are from a factory that handles gluten products. She put them on the side and opted for a safe chip choice and put the nacho mixture on top.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

If I could do no stars, I would. We went on Saturday the 28th of May. The guy guaranteed me that everything was Gluten free. Needlessly it wasn’t. I spent the rest of the evening seriously I’ll. I wouldn’t go here at all ever. Don’t do it. So I am spending Memorial Day in bed, because the pain in my body from being Glutened is horrible. Stay far away from this restaurant.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Food was great and I didn’t get sick! I think this is better than Chipotle!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering

I alway get one of the bowls here and have never had a problem. I got the pork carnitas a side of chips, both of which tested gluten free on the Nima tester. The steak and the brisket are not gluten free but most other ingredients are.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

After being very sick for over a year, I was diagnosed as highly gluten intolerant. I am still adjusting to a gf lifestyle. My daughter and I were out doing errands, and she wanted to stop here. The girl behind the counter was amazing. When I told her about gluten not being my friend, she immediately turned around took off her gloves (even tho she just put them on), thoroughly washed hands and put on new gloves. She also had new scoops. She and the other workers walked me through all the things that were safe.

It's been several hours and no sign of being sick (It usually starts an hour after ingesting)

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A weekly staple for us. Rice, beans and chicken….delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went here based on the reviews for other locations. The teenagers working seemed confused, but I decided to brave it. I got the carnitas to avoid the grill altogether. Got gluten symptoms a few hours later, probably from cross contamination. Everything I ordered was gf on their allergy menu. Disappointed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was today years old when I learned that the tortillas are grain free. I enjoyed a burrito for the first time in months. 10/10!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Excellent staff , lots of choices They changed gloves and were very attentive

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

So friendly! I walked in just before closing and they were more than happy to help me!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very friendly. Changed gloves and used fresh utensils. They confirmed everything is safe except the beef. I had a carnitas bowl.

5/16/22 Update. Major thanks to Reed who updated me on the menu. He confirmed everything is GF except the beef - *but* pointed out that the beef and chicken are cooked on the same grill. He also said stay away from the potatoes and bbq sauce. So helpful!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They used to have gf tortillas but recently got rid of them, unfortunately. However, their bowls are awesome! And they used dedicated scoops for each ingredient, unlike chipotle, where I’m always concerned about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Went to This Freebirds on a Saturday and when we mentioned I had celiac Alex immediately went and grabbed (without asking) a allergen menu and changed his gloves. He made my meal the entire time and never made me feel bad at all. He knew immediately what celiac was and I haven’t been this impressed at celiac knowledge in awhile. Food was great and we will definitely be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The new Siete grain free wrap is amazing. I was able to safely have my first burrito in nearly 10 years. More filling and better flavor than other options at similar food places.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Grain free tortillas for burritos! Also a plant based GF chorizo😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Nice little spot. Tacos, salads and bowls. Like a chipotle rstnt. Friendly staff.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Unfortunately I went to this location and was told all the meat was cooked in Soy. While it is gluten free this place is not soy free. All the meat is cooked in Soy. Just FYI.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Manager knew about celiac and went out of his way to prepare my daughters food. Chicken and seasoned chicken are celiac safe as are the rices, beans and even the chips! Steak and prime rib were not celiac safe.

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering
• Offers outdoor seating

We have yet to have any issues with ANY Freebirds location in helping our 2 girls who have celiacs.

In our first visit the manager came out and handled our meal themselves. We were super grateful!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Told them I was gluten free, two guys just looked at each other and then said what would you like? I ordered corn tortilla tacos, they heated them up on the same press they use the flour tortillas on. Didn't tell me what options were gluten free as I moved down the line. Food was tasteless and it was overpriced. I can't believe anyone would recommend this place. It's especially unsafe for celiac people.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Offers outdoor seating

Similar to chipotle, but excellent detail on gluten free menu

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating

Eat here a lot and only seem to feel sick when I get queso. Queso is supposed to be gluten free I think, but maybe just be careful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff so easily accommodated me- washes hands/arms thoroughly, changed gloves, and used clean serving utensils. He made sure to keep anything of mine separate and was SO friendly and nice about everything. I usually feel some embarrassment but not here. I will definitely come back and I cannot say enough great things about this place!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Good selection of healthy options
• Offers online ordering

I have eaten here successfully many times. Let the staff know & they have procedures to help you through the line. Bonus: all staff wearing masks & wearing them correctly! Thank you!

Celiac friendly?

Yes

I ate yesterday and asked the person making the food to change gloves. They politely complied, and started making my food. Someone else then came up and grabbed the tray to finish my order, after explaining to them that I needed them to change gloves because I didn’t know what they had touched, they said “no sorry” and continued making my order. I got very sick after eating dinner am now very cautious to go back to a place I used to enjoy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free
• Good for takeout
• Offers online ordering

I didn’t catch her name. She must have been the manager. She washed her hands, changed her gloves and took care of me herself. She said the only thing fried in the fryers are chips and potatoes. I ate a burrito bowl with chicken, rice and black beans. Chips and guacamole! I stuffed myself. She said the steak is not safe due to seasoning but all the other protein is. She said her cousin has celiac and she’d feed her from the restaurant. So far 0 reaction ! Yeah! So excited about this

Celiac friendly?

Yes

Good food and the employee was knowledgeable of cross-contamination protocol for celiac.

Celiac friendly?

Yes

I am visiting Texas from Idaho. I am very severe when it comes to gluten. I decided to try Freebirds. I had the kids meal Taco with white meat chicken, black beans, and cilantro lime rice on the corn tortilla. It's tasted great and no reaction. That's a win win in my book.

Like chipotle, there is a risk of cross contamination in the way that the food is served from the large containers. They’re good at changing gloves. They even have vegan options for the vegan in your life. Online, they have a very clear allergy info sheet. Don’t eat the chips or the steak, they’re not gluten free.

Celiac friendly?

Yes

Manager was very careful. Changed gloves and used separate utensils. Chips fried in canola oil in a dedicated fryer. Excellent nachos, no reaction. Highly recommend.

Celiac friendly?

Yes

Had a GF bowl and it was delicious!

Have eaten here twice in past month with no problems. Got burrito bowl (no tortilla) with white meat chicken, black beans, Mexican rice, cilantro, lettuce, pico, salsa, roasted peppers and onions, garlic, lime juice, mixed cheese and sour cream. Portion is almost enough for 2 meals. Staff changes gloves when told you have allergy/celiac. More flavorful than Chipotle. Taking off one star since don’t carry corn or other GF soft taco shell or tortilla.

Celiac friendly?

Yes

Easy to order but we had a bad reaction to eating here.

Celiac friendly?

No

Steak has soy sauce in the marinade! Beware!

Celiac friendly?

Yes

Our go to for a quick healthy gluten free meal.

Celiac friendly?

Yes

My first experience here was great! I wasn’t going to eat anything because I didn’t see any signs about gluten free options but the guy behind the counter encourage me to order a bowl. He quickly washed his hands and changed his gloves and guided me through my options! I had a yummy chicken fajita bowl and a sweet marshmallow treat too.

Easy to order- bowl with rice beans and chicken and toppings. The only things not gf is the steak. Kids eat free on Sundays.

Celiac friendly?

Yes

Nachos are a great gluten free option. Add queso for extra spice.

Super allergy friendly. I'm AIP Paleo and the options are abundant. The staff are educated, friendly and helpful. My MIL is celiac and they took every precaution.

Celiac friendly?

Yes

The tortillas are not gluten free as they're heated up on the same steamer as the flour tortillas. Also, the chips are full of cross contamination because they don't change their gloves before digging in to get the chips. Because of this, the gloves they used to make someone's burrito are put into the chip bin and contaminates the chips. 😕. Everything else is gluten free.

Celiac friendly?

Yes

Make your own taco, bowl, or salad. It's like Chipotle, but better, and more toppings to choose from!