This location is hit or miss. We have placed online orders and then arrived for pick up and had them tell us they weren’t comfortable filling the order because of cross-contamination risks. Other times they have been more helpful. We have had a much better experience at the Jack’s in Roseville at the Fountains. They have a dedicated fryer so you can get fries there, which isn’t offered in Folsom. They also can heat up their gluten free rolls separately from other items in Roseville. In Folsom we always get cold crumbly rolls. Salads are probably the safest and all of their dressings are gluten free.
— Separate gluten-free menu
Whatever you do do not eat here ever! The girls that work here are the rudest snottiest people you would ever experience. I can’t believe that anyone would pay to be treated so poorly. Again do not ever eat here. The food here is OK but the prices are absolutely ridiculous but the most important thing is that the girls at work here treat you like you’re a piece of garbage.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Great food. Staff were super knowledgeable and helpful. I had the turkey plate with mixed veggies in basalmic the turkey was juicy and delicious. The mashed potatoes and cranberry sauce were so good I thought they had stolen my recipes. 😂
Really happy to find this place. Turkey is my favorite and I walked in to see a whole roasted turkey in the kitchen. The gluten free sandwich roll was soft and fresh tasting, the turkey was thick sliced breast. When I asked about fries they said they had a dedicated fryer for gluten free. Yay!
I have celiac and have eaten here multiple times with no problems. I use a tester to test for gluten content. Tonight for the first time ever all three dishes tested positive for gluten (at least 20 ppm). We ordered the lemon thyme chicken breast (made in the microwave instead of the grill), garlic fries (was told they'd be made in the dedicated fryer) and the classic steak sandwhich on a gluten free bun).
I order the chicken and garlic fries every time I go.
I'm not writing this place off because it has tested gluten free dozens of other times I've been there. The place was jam packed busy and I did take out. There were other take out orders waiting as well. I believe it's highly likely the message about celiac and no gluten may not have made it to the person preparing the food or their usual safe practices weren't followed.
Or perhaps for the fries at least, I was given someone else's order (i noticed most people were ordering garlic fries).
My advice is to go during slower times and watch to be sure safe practices are flowed.
They had a gluten free menu that also told you how to make certain items gluten free by substitution. Would use a separate work space as well.
The staff is great! If it your first time ordering an item gluten here they are very helpful and can look up if any of the ingredients are containing gluten. I have only tried a few of their salads myself. Never gotten sick after.
This chain advertises gluten free sandwiches, but after my wife ordered (and paid for) a sandwich on a gluten free roll, and explained that she had celiac disease, so it needed to to be prepared in a clean environment, the sandwich maker said under her breathe that she wouldn't make the sandwich, My salad came, and I finally went ahead and ate it, but my wife's sandwich was never made, They ultimately refunded her money rather than clean a knife and a section of the table and change gloves. We're not going back! Other locations are fine.
They have a Gluten free menu that highlights the items to omit from the non-gluten free menu. All of their sauces contain gluten. I had the roasted turkey and it was good but would have been better with sauce. All of my sides French fries and mashed potatoes came to me cold. Many other patrons also complained about cold sides. The Strawberry Lemonade was really good!
My family just Loves this restaurant. Fantastic build-your-own salads, with great GF balsamic vinagrette. We get the family fries too, which have no gluten but are fried in oil with other things that do, so if you're super-sensitive you may want to skip the fries. I'm quite sensitive, and I'm almost always fine. Our friends who accompany us love the sandwiches. The staff is really helpful and friendly. Love this place -- it's one of our regular go-to's in Davis.
Salads are awesome but if you are extremely hungry, don't expect much bang for your bucks here. For protein, only their chicken and turkey are quoted to be gluten free but not their award winning tri tip. And you only get a mere 3 oz of meat if you are lucky and sides are additional.